Servicenow jobs

...Management, Patch Management & Backup Controls Business Continuity & Disaster Recovery (BCP/DR) Incident Response & Security Incident Management Vendor Security Assessments & Due Diligence Evidence Collection & Audit Documentation Compliance Gap Assessments & Remediation Planning Security Awareness & Compliance Training GRC & Compliance Tools (Drata, Sprinto, Microsoft Defender, Microsoft Sentinel, ServiceNow, Jira, Confluence, Excel) All these need to be completed in 30 days for all of these. I want hands-on experience and interview preparation along with these. I want notes for all of these as well. ***Budget is INR 4000 for 30 classes. Only approach if you are comfortable with the budget and the number of classes. Experienced tutors preferred....

... Experience in one or more of the following is highly desirable: * IT Service Desk * IT Field Services * IT Dispatch * IT Service Coordination * IT Project Coordination * IT Support Administration * Managed Service Provider (MSP) * ITIL / ITSM environments * Field technician scheduling * Technician dispatch * Asset management * Hardware logistics * IT equipment staging * Onsite IT support * ServiceNow, ConnectWise, Autotask, Jira, Zendesk or similar systems * Microsoft 365 * Teams / Slack * CRM or ticketing systems * Scheduling / workforce management platforms ## About IT HERO IT HERO is an Australian IT services company providing **nationwide onsite IT services**. We work with organisations requiring reliable technical resources across Australia, including onsite deployments...

...networking issues • Strong written and spoken English • Reliable internet connection and personal computer • Good communication and problem solving skills • Ability to work independently in a remote environment • Reliable and responsive during agreed working hours ## Nice to Have • Experience with Microsoft 365 • Active Directory or user account management experience • Experience with Jira, ServiceNow, Zendesk, or similar ticketing systems • Familiarity with VPNs and remote desktop tools • Basic knowledge of networking and cybersecurity ## When Applying Please briefly include: 1. Your previous IT or technical support experience 2. Your current location and time zone 3. Your availability per week 4. Your expected hourly rate 5. T...

I need an end-to-end ServiceNow Technical/Solution Architect programme that starts at absolute beginner level and steadily moves into expert territory. The explanations should be clear enough that even a five-year-old could follow the early lessons, yet still carry the depth required for real enterprise work later on. Delivery format • Live online sessions are essential so I can ask questions in real time. • Every class must be recorded and shared promptly; I want to review material whenever I wish. Scope of content The curriculum must span the latest ServiceNow release and include hands-on, production-style scenarios for each of the following: • SecOps (security incident, vulnerability response, threat intel) • ITOM (Discovery, Service Mapping...

I need a web app developed to enhance our internal business operations. The app must integrate with ServiceNow, specifically for incident management. Key Requirements: - Web app development - Integration with ServiceNow for incident management - Utilization of GitHub repository for version control and collaboration Ideal Skills and Experience: - Proficiency in web app development - Experience with ServiceNow and its APIs - Strong knowledge of GitHub and version control - Background in incident management is a plus Please provide examples of similar projects you have completed.

Oracle JD Edwards EnterpriseOne Senior Techno-Functional Consultant with 7+ years of experience delivering Implementation, Rollout, Upgrade, Production Support, and Enhancement projects across Finance, Distribution,...Processing Options, Order Activity Rules, Order Types, Line Types, Multicurrency, Intercompany, Reconciliation, and Period Close. Proven experience in Requirement Gathering, AS-IS/TO-BE, Fit-Gap Analysis, CRP/ICRP, Data Migration, SIT, UAT, Regression Testing, Cutover, Go-Live, Hypercare, L2/L3 Production Support, Incident Management, RCA, Batch Jobs, Integrations, EDI, Orchestrator, RDA, AIS, SQL, ServiceNow, and Jira. Strong in stakeholder management, functional troubleshooting, business-process analysis, and delivering reliable JDE solutions aligned with business re...

AI Incident Support Agent – ServiceNow * Automatically analyzes, categorizes, and prioritizes incidents. * Identifies similar historical incidents and recommends resolution steps. * Performs approved troubleshooting/remediation actions with human oversight. * Validates resolution, updates incident details, and automatically closes resolved incidents.

I need my ServiceNow instance fully configured for Incident, Problem, and Change Management. The base tables are already in place, but the forms, data flows, and access controls remain untouched. I want the setup aligned with ITIL best practices yet adapted to how our teams actually work, so I expect a mix of out-of-the-box features and tailored elements. At minimum, I will require custom workflows where the standard flow falls short—for example, additional approval gates on high-impact changes and a streamlined major-incident path that auto-notifies specific resolver groups. I’m open to your recommendations once you review our current processes; the final level of customization will depend on that analysis. Deliverables I will use to sign-off: • Incident, Problem...

I’m looking for a seasoned ServiceNow professional (5+ years in-platform) who can take full ownership of our instance. Your core focus will be threefold: creating robust custom applications, integrating ServiceNow with our surrounding systems, and continuously tuning existing workflows for speed and reliability. Day-to-day you’ll work in VS Code using the ServiceNow Extension for a modern dev cycle, push changes through Git and Azure DevOps pipelines, and document everything clearly in-platform. REST/SOAP integrations, scripted flows, and UI Builder work will pop up regularly, so deep comfort with JavaScript, scoped apps, Update Sets, and Claude is essential. Deliverables • At least one fully-packaged Scoped App ready for update-set promotion &bu...

I’m standing up a fresh ServiceNow instance and need the core IT Service Management modules—Incident, Problem, and Change—configured so my team can move straight into production use. Because we’re starting from scratch there are no legacy processes or data to migrate; I simply want the out-of-the-box workflows activated, validated, and lightly tailored with company branding and basic form tweaks. No complex scripting, integrations, or policy changes are expected at this stage, so the work should stay within minimal customization guidelines. Deliverables: • Incident, Problem, and Change Management modules enabled and fully tested • Basic UI branding (logo, colors) and straightforward form/layout adjustments • Role & permission setup for...

I need a reliable desktop support engineer who can smoothly handle both Windows 10/11 and macOS environments. Day to day, you’ll be imaging laptops with SCCM/MDT as well as Microsoft Intune / Autopilot, working tickets in ServiceNow, and jumping between password resets or account unlocks in Active Directory and quick fixes for Outlook, Teams, and the rest of the Microsoft 365 suite. When a user’s Wi-Fi drops, a VPN refuses to connect, or a LAN port suddenly goes dark, you’ll be the person they trust to get them back online fast. Hands-on troubleshooting experience (about one to three years) is important because I need someone who can walk up to a device, identify the issue, and resolve it without a lengthy learning curve. Awareness of ITIL processes is a bonus; i...

I need a single, polished PowerPoint summary slide that sets out the business-side engagement plan for our upcoming ServiceNow deployment, before the system integrator formally joins the project. The slide must visualise a clear linear timeline that highlights: • The three key pre-initiation workshops we have prioritised: – Project Mobilisation & Governance – Current State Process Review – Solution Overview & Roadmap Alignment • The expected number of artefacts coming out of each workshop (please call these out directly on the timeline so stakeholders can see at a glance what they will receive and when). I am not looking to plot resource/SME allocations on the timeline, only the workshops and their artefacts. Use a clean, corporat...

...immediate task is configuring new and existing user accounts in Exchange Online so every mailbox, alias, shared mailbox and distribution list sends and receives without errors. You’ll check and adjust DNS records (MX, SPF, DKIM, DMARC), confirm Autodiscover works in Outlook and mobile clients, and set sensible security defaults to keep spam and spoofing at bay. Right now I’m not looking for ServiceNow or on-prem Active Directory work—just focused, expert help inside the Microsoft 365 admin center. Deliverables • All mailboxes fully provisioned and tested • External email tests show “pass” for SPF, DKIM and DMARC • Step-by-step notes of the changes you make so I can replicate them later If you’ve handled similar Microso...

• 5+ years of enterprise IT support experience supporting global users. • Hands-on experience with Microsoft 365, Outlook, Teams, Active Directory, ServiceNow and Windows environments. • Experience managing user provisioning, access requests, password resets, mailbox administration and software deployment. • Strong background in incident management, service requests, asset management and ticket resolution. • Experience supporting enterprise environments including Qualcomm and HCL Technologies. • Proven ability to troubleshoot complex desktop, application, VPN and Microsoft 365 issues remotely.

Hello Ali, I hope you are doing well. We have received an urgent requirement for EUC L2 Field Engineers across multiple locations in Europe and the USA. Kindly support us with suitable profiles at the earliest. Required Profile We are lo...Windows 10/11 troubleshooting and support Laptop/Desktop hardware troubleshooting and break/fix Microsoft Office / Microsoft 365 support Active Directory and user/account support Basic LAN, Wi-Fi, IP, DNS and DHCP troubleshooting Software installation and troubleshooting Device imaging, rebuild and configuration Printer and peripheral troubleshooting Experience with ticketing systems such as ServiceNow Ability to handle and resolve L2 incidents independently Good communication and customer-facing skills Experience providing onsite/field support is...

...Technical Requirements * Previous experience in IT Support, Desktop Support, Field Support, Helpdesk or a similar role. * Good knowledge of Windows 10 and Windows 11. * Experience with Microsoft 365, Outlook and Teams. * Basic knowledge of Active Directory or Microsoft Entra ID. * Basic understanding of TCP/IP, DNS, DHCP, Wi-Fi and LAN connectivity. * Experience with ticketing tools such as ServiceNow, Jira, Remedy or similar. * Ability to install and troubleshoot desktops, laptops and peripheral devices. * Strong communication and problem-solving skills. * Ability to work independently at client locations. ## Preferred Skills * Microsoft Intune or SCCM. * Hardware break/fix experience. * Network and Smart Hands support. * Cisco switches, routers and console connections. * Ser...

I need an experienced ServiceNow HAM developer to configure and customise the ServiceNow HAM module focused on lifecycle stages, stockroom and CI reconciliation. The work centres on giving our asset team a single place inside ServiceNow to see every device’s location, status, and change history. You will: • Integrate HAM with the CMDB, Discovery and ITSM modules. • Build workflows, business rules and scripts using Flow Designer, JavaScript and Glide APIs. • Support configuration audits. • Maintain ServiceNow HAM integration with procurement and inventory systems. • Manage HAM related incidents. An NV1 Australian Government security clearance is required. Work is based in Canberra, Sydney or Melbourne, Australia. Overseas...

SAP S/4HANA Greenfield Implementation for Procure-to-Pay (P2P) Description Implemented end-to-end SAP S/4HANA solution using SAP MM for procurement and inventory processes, ensuring seamless system transition with high data accuracy. Roles &Responsibilities ? Configured end-to-end Procure-to-Pay (PR, PO, GR, LIV) in SAP S/4HANA, improving procurement efficiency by 20%. ? Designed and...99% data accuracy. ? Implemented subcontracting and consignment processes for complex procurement scenarios. ? Ensured seamless cross-module integration (MM–FI–SD–PP), improving process efficiency by 15%. ? Supported Unit Testing, Integration Testing, and UAT, reducing critical defects by 40%. ? Assisted in Go-Live and Hypercare support, ensuring smooth system stabilization. ? Utilized ...

I’d like a native Microsoft Teams chatbot that connects to our ServiceNow instance so employees can help themselves instead of opening tickets the old-fashioned way. The bot should do three things seamlessly: reply to common “how do I…?” questions, guide users through creating or updating a service request, and let them check the latest status of an existing ticket. Because our governance model only permits read-only ServiceNow access for automations, the bot will need to fetch data directly while capturing any new or updated request details in a way our Service Desk team can approve and push live. I’m open to suggestions on securely structuring that hand-off—whether through a staged table, an email action, or another ServiceNow ...

I need a 3-slide PowerPoint presentation tailored for executives. The slides should focus on: - Business Impact: Highlight the significant benefits and value of ServiceNow. - Future Roadmap: Outline the strategic direction and upcoming developments. I have all the details ready; I just need a designer to create the slides according to my preferences. Ideal Skills and Experience: - Experience in creating executive-level presentations - Proficiency in PowerPoint - Strong design skills to ensure a professional look - Ability to translate complex information into concise, impactful slides

...VMware vSphere * Cybersecurity * Ethical Hacking * SOC Analyst * DevOps * Docker * Kubernetes * Terraform * Microsoft Intune * Microsoft Entra ID (Azure AD) * Active Directory * Microsoft Exchange Online * SQL Server * MySQL * Power BI * Tableau * Python * Java Full Stack * MERN Stack * MEAN Stack * React JS * Angular * Node.js * PHP Laravel * Salesforce Administrator * Salesforce Developer * ServiceNow * Data Analytics * AI & Machine Learning * Generative AI * Prompt Engineering ## Job Type * Freelance * Part-Time * Online * Batch-wise Engagement ## Responsibilities * Deliver live online training sessions. * Teach practical concepts with hands-on labs. * Prepare assignments, assessments, and projects. * Conduct doubt-clearing sessions. * Guide students for interviews. * ...

Senior Firebase, Azure Data Integration & Power Platform Automation Engineer Enterprise Project Overview The project focuses on designing, automating, deploying, and supporting enterprise-scale integrations between Firebase Firestore, Azure Data Factory (ADF), Microsoft Dataverse, Power Platform, ServiceNow, REST APIs, and enterprise cloud services. Responsibilities include secure CI/CD deployments using GitHub Actions, ARM templates, and environment-specific configuration management across Dev, Test, UAT, and Production. Core Expertise Azure Data Factory: Metadata-driven ETL, Copy Activities, Mapping Data Flows, Lookup, ForEach, Until, Execute Pipeline, Stored Procedures, REST APIs, Azure Functions, CDC, Incremental Loads, Monitoring, Triggers, Performance Tuning. Firebase Fi...

...rights to mark the assignment as closed. Other can only respond or delegate. Trigger Screen 1. Auto capture date 2. *Drop Down field for selecting DH. I should be able to assign 1 DH or SOME DH or ALL DH (List of DH should be editable by Admins) 3. *Textarea field to enter the deliverable (No word count limit) 4. *Drop down field to indicate type of deliverable..Options would be Regulatory / ServiceNow / ACB / Others. (This list should be editable by admins) 5. *Target Date (Date field can be entered or selected via calendar icon) 6. DH Reminder From (Daily reminders should be sent from this date to assigned DH) 7. HIA Reminder (Date Field when HIA needs to review) 8. Upload Button : To upload multiple file (No restriction on size or type of file). Once uploaded it should show...

I'm looking for a detail-oriented freelancer to help source and apply for ServiceNow-related job openings (Developer, Technical Lead – Integrations, SAM Consultant, ITSM Delivery Lead, IT Asset Manager) across LinkedIn, Indeed, Dice, and ServiceNow-specific job boards. Target: 100 applications/week (e.g., 15–25 qualified applications, not indiscriminate mass-apply) Duration: 2 months contract Budget: $250 for 2 month project

...and final documentation—so I can speak about it confidently and perform the tasks on day one. Here’s how I picture our work together: we meet online in a friendly, conversational setting, you share real-world examples of typical incidents, show me how you’d gather logs, check AD permissions, reset passwords, image a laptop, and keep the user updated in an ITIL-style ticketing system such as ServiceNow or Freshservice. I’d also like short mock-interview drills where you fire common service-desk questions at me, then pause to explain what an interviewer really wants to hear. By the end I want a concise cheat-sheet of key commands, best-practice documentation snippets, and a clearer narrative for my own experience so my answers sound structured rather than m...

...Responsibilities • L2/L3 support for Oracle Finance modules • Incident management, defect resolution, and RCA • Functional and technical documentation • Change management and CAB participation • ServiceNow ticket management • Support Finance Close and critical business periods • Coordinate with global teams across regions Mandatory Skills Oracle EBS R12.2.3 Finance Modules: AP, AR, GL, FA, EBTax, Vertex, OneSource, Cash Management • Strong hands-on experience in: o PL/SQL o Oracle Forms o Oracle Reports o BI Publisher o ADF/OAF o Workflow Builder • Experience supporting customizations, extensions, and integrations • ServiceNow or similar ITSM platform experience • Experience with Vertex and external tax engine integrat...

...passionate and experienced **Freelance Technical Trainers** to deliver high-quality training programs in both **online and offline** modes. ### Technologies Required * Java Full Stack * Python Full Stack * Web Development * Data Analytics * AI & Machine Learning * Generative AI (Gen AI) * Data Science * Google Cloud Platform (GCP) * AWS & DevOps * Microsoft Azure * .NET * Digital Marketing * ServiceNow ### Responsibilities * Deliver engaging, industry-oriented training sessions. * Explain concepts with practical examples and hands-on projects. * Guide students through assignments, projects, and interview preparation. * Share updated course content aligned with current industry trends. ### Requirements * Strong technical knowledge in the respective domain. * Prior tr...

I need a senior-level ServiceNow professional (5+ years working specifically with HR Service Delivery) to expand and fine-tune our HRSD implementation. The immediate focus is on five core areas that are already licensed but not yet fully leveraged: • Case and Knowledge Management – configure workflows, knowledge bases, and coach marks so employees resolve routine issues without agent involvement. • Employee Service Center – brand and personalize the portal, surface dynamic content, and enable contextual search. • HR Service Delivery – build scalable HR Services, catalog items, and lifecycle events for onboarding, off-boarding, and employee transfers. • Document Templates – create secure, data-driven templates with e-sign triggers an...

I have an ongoing ServiceNow environment that needs a seasoned hand to strengthen both CMDB and Discovery. Your 6+ years of platform experience will be put to work designing and refining class models, tuning Discovery schedules, and ensuring data quality so audit and operational teams can trust every CI you bring in. You will step in during the 2 PM – 11 PM IST window, collaborating with my in-house admins yet also owning streams of work independently when required. Strong written and spoken English is essential because we rely on clear hand-offs and frequent design reviews. Deliverables for the first phase • A validated CMDB data model aligned with our infrastructure standards • Fully functional Discovery probes and patterns with credential vault usage documente...

More details: What specific aspects of the ServiceNow implementation program do you need the scheduler to focus on? Creation and maintenance of detailed Project plan for 3 weeks What level of detail do you need in the project plan? Very detailed What specific deliverables do you expect from the detailed project plan? This question was skipped by the user

I need an experienced ServiceNow engineer to dive into my existing instance, analyse how it is currently set up, and then fine-tune it so the platform runs smoothly, is easy for end-users, and scales with future business demands. The work spans a full review of current configurations, identifying redundant or conflicting customisations, and recommending best-practice improvements. Once we agree on the roadmap, you will implement the approved changes directly in the instance—whether that means refining core processes such as Incident, Change, or Asset, creating new forms and UI policies, or scripting custom business logic and integrations. All changes must follow ServiceNow’s update-set methodology so nothing is lost between dev, test, and prod. Deliverables ...

We're Hiring: L2 Network Engineer Join our growing IT Infrastructure team! Position: L2 Network Engineer Experience:3–5 Years Location: NY USA Employment Type: Temporary Key Skills: LAN/WAN, TCP/IP, VLANs, Routing & Switching Cisco Routers & Switches OSPF, EIGRP, BGP Firewalls (Cisco ASA, FortiGate, Palo Alto) VPN, DHCP, DNS, NAT, ACLs Network Troubleshooting & Monitoring ITSM Tools (ServiceNow, Jira, Odoo) Preferred Certifications: CCNA CCNP Network+ If you're passionate about networking and enjoy solving complex technical challenges, we'd love to hear from you!

I need a solid, production-ready integration that keeps ServiceNow and Jira talking to each other in real time. The connection must work in both directions: when an incident, story, or task is opened or updated in ServiceNow it should appear or update in Jira, and the reverse must happen just as smoothly. Scope of the sync • Tickets / Issues • Comments / Notes • Status Updates I already have admin-level access to both platforms and can provide API credentials, workflow diagrams, and a non-production sandbox for initial testing. You are free to leverage IntegrationHub, MID servers, REST APIs, webhooks, or an iPaaS tool—whichever meets enterprise security standards and proves easiest to maintain. Acceptance criteria 1. Creating or updating a ti...

I am rolling out ServiceNow SPM and need a developer who can jump straight into Demand Management, Project Management, and Portfolio Management. Some elements are already in place, but I want them fine-tuned and extended, so the job is a blend of configuring what exists and building what is missing. On the configuration side, your task is to review my current setup, align it to best-practice data models, and make sure workflows, forms, and dashboards all play nicely together. For the custom work, I’m looking for new workflows that automate approvals and status transitions, plus a set of reports that give executives real-time insight into demand pipelines and project health. Key deliverables: • Updated configurations for the three SPM modules, fully tested in a sub-prod ...

I need an experienced ServiceNow professional to build and enhance Order Guides within our Service Catalog, tying everything together with Flow Designer so that manual fulfillment steps disappear. Scope of work • Design and configure new Order Guides that present users with the right set of catalog items and conditional questions. • Leverage Flow Designer actions to automate approvals, task creation, and notifications triggered by each guide. • Ensure everything aligns with existing catalog standards and security roles while keeping the interface intuitive. Why this matters Today, too many requests still rely on email hand-offs and spreadsheet trackers. A well-built guide, backed by flows, will let us reduce those manual touches to near zero and give requesters ...

Looking for Dynatrace training on your setup environment for following points Daily 2-3 hrs per day or 1 weekend with your environment as i do not have the environment.= Payment hourly or as one full package 50 - 50 but the trainer should be knowledgeable . 1)Creating cluster node based dynatrace kit and creating Ui install or joi...key request make it dashboard for visibility. 11) created and configure IBM DataPower extension. 12)Adding SSL certificate in CMC for DNS changes 13) configuration rum and synthetic and setup alerting with configuration log monitoring 14) Building Dynatrace managed environment and Saas , on windows and linux environment. 15) Troubleshooting, few real-time scenarios, and integration overview (ServiceNow/ITSM) 16) configuration extension like snmp,db2, MyS...

...Requirements Develop a fully documented REST API with optional GraphQL support. Requirements: - OpenAPI/Swagger documentation - API versioning - Rate limiting - Pagination - Filtering - Sorting - Bulk operations - Webhooks - SDK-friendly design --- UI/UX Expectations The interface should be modern, premium, and enterprise-grade, inspired by products such as SAP, IBM Maximo, Microsoft Dynamics, and ServiceNow while maintaining simplicity and speed. Requirements: - Fluent animations - Responsive layouts - Accessibility compliance - Keyboard shortcuts - Drag-and-drop support - Advanced search - Saved filters - Custom dashboards - Theme support - Light/Dark mode - High-performance virtualization for large datasets --- Deliverables 1. Production-ready Windows installer (MSI...

Job Title ServiceNow Enterprise Architect – Remote | ₹1 LPM Max | Contract/Freelance Job Overview We are urgently looking for a ServiceNow Enterprise Architect with deep consulting and architecture experience to support large-scale digital transformation engagements. This role requires a senior professional who can operate at both strategic and hands-on levels across ServiceNow platform architecture, solutioning, and stakeholder advisory. Location and Engagement Location: Remote. Budget: ₹1 LPM max, non-negotiable. Interview Process: 3 rounds. Engagement Type: Freelance/contract. Experience: 12+ years overall, including 6+ years of ServiceNow experience in consulting environments. Role Responsibilities Lead end-to-end architecture and solutioning on the...

...platforms. Proven experience integrating workflows with databases and APIs. Strong planning, organizational, analytical, problem-solving, and decision-making skills. Excellent written and verbal communication skills. Proficiency with database applications and familiarity with web programming languages, mainframe systems, and/or distributed systems. Preferred / Nice-to-Have Skills Experience with ServiceNow Financial Services Operations (FSO) and Customer Service Management (CSM), including FSO core data models, secure extensions, and CSM case management. Familiarity with Advanced Work Assignment design and tuning, customer engagement flows, document/content integrations, and Performance Analytics reporting. Prior experience operating in financial services technology or custody op...

We are looking for skilled ServiceNow professionals to join us as freelance consultants under our ServiceNow partnership. Requirements: ✅ Active ServiceNow Architect Certification ✅ Experience in IT service and consulting ✅ Strong project delivery background Engagement Details: As a ServiceNow partner, we will leverage your certification with clients at no cost during the pre-sales/project acquisition phase. Once a project is secured, you will be formally assigned as the consultant. Payment will be provided per project engagement. Next Steps: If interested, please share your CV and certifications for consideration.

Looking for Dynatrace training on your setup environment for following points Daily 2-3 hrs per day or 1 weekend with your environment . = Payment hourly or as one full package 50 - 50 .= 1)Creating cluster node based dynatrace kit and creating Ui install or join with another cluster node. 2) installing Dynatrace oneagent on windo...key request make it dashboard for visibility. 11) created and configure IBM Datapower extension. 12)Adding SSL certificate in CMC for DNS changes 13) configuration rum and synthetic and setup alerting with configuration log monitoring 14) Building Dynatrace managed environment and Saas , on windows and linux environment. 15) Troubleshooting, few real-time scenarios, and integration overview (ServiceNow/ITSM) 16) configuration extension like snmp,db2, MyS...

...needs with our technical strengths (React, Node.js, NET Core, MVC, API, PHP-Laravel, React Native, AWS, Azure, PostgreSQL, MongoDB, etc.). • Premium Platforms: Sitecore, Headless CMS, Sanity CMS, Strapi CMS, Umbraco CMS • Industry: healthcare, manufacturing, Retail & Ecommerce • Project Type: MVP Application, AI-Powered, AI projects, mobile Application, Website Development • SAP, Salesforce, Servicenow • Wordpress, Woocommerce, Shopify store • Negotiate scope, timeline, and commercials until the project is awarded, then transition the signed contract and requirements to my delivery team. • Maintain transparent reporting so I always know what’s in the pipeline, what’s been closed, and the commission you’ve earned. Commi...

...workflow, and give my team the clarity they need to act quickly. Here is what I need from you: • Turn on and fine-tune vulnerability management in CrowdStrike, making sure asset discovery, risk scoring, and prioritisation all align with best practice. • Build and test the integration with our ticketing system so new findings are converted into trackable tickets automatically (we currently use ServiceNow, but I’m open to your suggestion if another connector is more efficient). • Provide concise, step-by-step documentation of the configuration so we can maintain it in-house after hand-over. Acceptance criteria • All enabled policies and rules are visible in the console with no critical errors. • A sample vulnerability successfully opens, upda...

...attention to detail. Ability to manage multiple tasks at once. Comfortable using ticketing systems, Microsoft 365, Teams, Outlook, Excel/Sheets, and project tools. Highly Valued MSP or IT services experience. Field services coordination. Hardware rollout or break-fix coordination. Vendor and logistics coordination. Experience with tools such as HaloPSA, ConnectWise, Autotask, Jira, , ServiceNow, or similar. Success Measures Jobs are scheduled correctly and on time. SLA risks are identified before they become issues. Technicians have clear instructions before attending site. Clients receive timely and professional updates. Tickets and project records are accurate. Admin workload is reduced. Operational follow-ups are completed without repeated prompting. Ideal Person You are orga...

The assignment centers on extending and fine-tuning the Audit Management module within ServiceNow IRM for a customer based in Noida. I will supply detailed user stories; your task is to translate them into robust client scripts, business rules, and UI policies that work cleanly across forms, individual fields, and entire tables. Scope of work • Configure and customise Audit Management records, workflows, and dashboards. • Author advanced client scripts and server-side business rules that meet expert-level coding standards, including proper variable scoping, GlideAjax usage, and performance safeguards. • Build and test UI policies at form, field, and table level to drive dynamic behaviour without unnecessary scripting. • Unit-test every artifact in a sub-...

My team is rolling out several ServiceNow initiatives that span three core modules—ITSM, ITAM and CMDB—and I need an expert who has already logged at least five-plus years delivering full-cycle implementations and upgrades on the platform. The day-to-day work will centre on: • Extending and configuring ITSM, ITAM and CMDB to align with our updated processes • Writing and optimising ServiceNow Scripts, Flow Designer flows and Transform Maps • Building and refining Service Catalog items, including complex approvals and fulfilment logic • Integrating external data sources and tools through REST, MID servers and other supported methods • Applying best-practice development standards so the instance stays performant and upgrade-safe Di...

More details: What specific tasks or responsibilities will the ServiceNow consultant be handling? This question was skipped by the user Are there any particular modules or areas of ServiceNow that the consultant should specialize in? IT Service Management (ITSM) What kind of certification is required for the ServiceNow consultant? ServiceNow Certified System Administrator

Develop a ServiceNow proof of concept for a multi-step procurement request form that reflects the supplied design, including custom form and table creation, workflow automation, procurement case management, attachment handling, draft saving, mandatory field validation and Employee Center visibility. The project will demonstrate whether the proposed form design and end-to-end workflow can be achieved in ServiceNow.

I have ServiceNow and Jira up and running and now need a clean Integration Hub flow that synchronises Incidents from ServiceNow to the matching project in Jira and keeps them aligned automatically every time the record changes. Here is what I need from you: • Configure the out-of-the-box ServiceNow → Jira spoke (or a custom one if required) with secure authentication for both instances. • Map the key Incident fields—number, short description, priority, state, assignee, comments, attachments—so that every update in ServiceNow instantly updates the corresponding Jira issue. • Handle creation logic: if no linked Jira issue exists, create it; otherwise update the existing one. • Build error handling and logging so failed c...

Our ServiceNow instance handles the full ITSM ticket load—incidents, changes, service requests, essentially every standard IT ticket we raise. Today many of those steps are still manual, scattered across e-mails and ad-hoc approvals. I need those repetitive touches removed and replaced with robust, auditable automation built directly in ServiceNow. Scope of work • Build advanced, rules-driven workflows for Incident, Change and Service Request management using Flow Designer (or the legacy Workflow Editor where it still makes sense). • Orchestrate cross-module hand-offs so a single ticket can trigger follow-on tasks or child records automatically—no swivel-chairing across modules. • Leverage IntegrationHub and REST/Scripted APIs where outside d...