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My pathway already performs smoothly in text, but the moment we switch to voice a few critical problems appear. The system starts throwing spelling errors, misunderstands certain words, and the overall exchange stops sounding human-like. I need these pain points fixed so the voice experience feels just as polished as the text one. What I want improved • Spelling accuracy and consistent transcription • Better word understanding, especially in everyday speech • A natural conversation flow that doesn’t break when the user pauses or re-phrases Primary use-cases The pathway has to handle casual conversations and customer service inquiries without stumbling. Think quick back-and-forth chats where clarity and tone matter. Acceptance criteria • A/B voice tes...
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How user testing can make your product great
Get your product into the hands of test users and you'll walk away with valuable insights that could make the difference between success and failure.