Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

Daripada 97,712 ulasan, klien menilai Customer Service Specialists 4.87 daripada 5 bintang.
Upah Customer Service Specialists

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    33 tugasan ditemui, harga dalam USD

    Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía de llamada, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora: 30 minutos de estudio de guía y 30 minutos para comunicación previa y resolver dudas). 2. Realizar las seis llamadas para solicitar información y cotizar el servicio, cada llamada dura en promedio 15 minutos. (Tiempo aproximado 2 horas). 3. En caso de que alguno de los negocios a los que se llamó no haya respondido es necesario volver a marcar más tarde para lograr la conversación con los vendedores y obtener la cotizaci&oacu...

    $10 - $30
    Tempatan
    $10 - $30
    0 bida

    I'm looking for a motivated and experienced cold caller who can help me target small businesses in the shipping labels industry. Key Responsibilities: - Conduct outbound sales calls to small businesses to sell our shipping label solutions by USPS. - Provide information about options to print shipping labels directly from a computer or integrate with existing shipping platforms. - Follow up with leads and close sales effectively. Ideal Skills: - Experience in B2B cold calling, particularly with small businesses. - A good understanding of the shipping labels industry would be a plus. - Strong sales, negotiation and closing skills. - Excellent communication and relationship-building abilities. If you're results-driven, persuasive and able to work independently, I'd like to ...

    $38 / hr (Avg Bid)
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    1 bida

    Needing a personal assistant to help me manage my daily tasks, focused on laptop-related issues and basic jobs. I’m disabled so your support would optimize my day-to-day operations. - laptop issues - Resolving laptop queries; both software and hardware issues - Performance optimization of my laptop Ideal Candidate - Experience in personal assistance - Strong knowledge in troubleshooting laptop issues - Proficient in managing emails - Reliable and understanding of unique needs due to my disability. Would be great if you're available for 1 hour per week. Looking forward to your bid.

    $15 / hr (Avg Bid)
    Ditampilkan
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    Busco un Representante de Ventas Junior dinámico, ideal para principiantes, con excelentes habilidades interpersonales y entusiasmo por aprender a generar prospectos y realizar demostraciones de productos. En este caso es Steamboxchat por lo cual revisa lo que hacemos antes de postular. Responsabilidades: - Aprender a generar prospectos y buscar clientes comerciales adecuados. - Entrenarse para presentar nuestro producto de manera clara y persuasiva para convertir prospectos en clientes. Audiencia: - Principalmente B2B (negocio a negocio). Modo de Participación: - Principalmente a través de correo electrónico y WA. Requisitos: - Ganas de aprender y crecer en ventas de software B2B. - Buenas habilidades de comunicación escrita. - Disposición p...

    $131 (Avg Bid)
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    8 bida

    I'm seeking a skilled Customer Service Representative to provide phone support for my business. Your role will primarily be handling and resolving technical support related queries. A good understanding of my products and services is desirable, however, an intermediate level of technical expertise is crucial. Ideal candidates will have: - Experience in phone-based customer service - Previous roles in technical support - Strong capabilities in problem solving - A resilient attitude towards complaint resolution - An Intermediate level understanding of technical products/services. This role is pivotal in ensuring smooth interactions with our customers and providing them with the assistance they require. Hence, it's crucial you're committed to maintaining high levels of custo...

    $20 / hr (Avg Bid)
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    25 bida

    I'm looking for a virtual customer service representative with excellent skills in conflict resolution and product knowledge. If you are multilingual, you'll likely be the perfect fit for this role. You will need to: - Handle customer queries and complaints ensuring high levels of customer satisfaction. - Be available for communication via phone, email and live chat. - Have a thorough knowledge of our products to assist customers accordingly. - Use your multilingual abilities to effectively communicate with a wider range of customers. This role demands someone who is highly organized and skilled in multitasking. Customer service experience is a must, prior experience as a virtual customer service representative is preferred. Fluency in more than one language is a significant ...

    $20 / hr (Avg Bid)
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    24 bida

    I'm in need of a dedicated virtual assistant for my new company, as provided by my dad. The role involves a variety of tasks, including making calls, replying to messages, and scheduling appointments. Key responsibilities include: - Handling phone calls: Making outbound calls to customers, suppliers, and potential business partners. - Responding to messages: Managing incoming emails and messages, and providing timely and professional responses. - Appointment scheduling: Organizing my calendar, making appointments, and ensuring all meetings are well-coordinated. The most critical skill for this role is excellent communication. You should be able to handle calls and messages diplomatically and professionally, ensuring a positive representation of my company. Ideal candidates should...

    $124 (Avg Bid)
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    I'm in need of a dedicated virtual assistant for my new company, as provided by my dad. The role involves a variety of tasks, including making calls, replying to messages, and scheduling appointments. Key responsibilities include: - Handling phone calls: Making outbound calls to customers, suppliers, and potential business partners. - Responding to messages: Managing incoming emails and messages, and providing timely and professional responses. - Appointment scheduling: Organizing my calendar, making appointments, and ensuring all meetings are well-coordinated. The most critical skill for this role is excellent communication. You should be able to handle calls and messages diplomatically and professionally, ensuring a positive representation of my company. Ideal candidates should...

    $108 (Avg Bid)
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    25 bida

    I'm in search of an experienced telemarketer that can help me generate leads in the technology sector through outbound telemarketing. Key Responsibilities: - Conduct outbound telemarketing calls to potential leads - Generate qualified leads for follow-up by the sales team - Ensure a high standard of customer service and communication Ideal Skills: - Proven experience in telemarketing, preferably in the technology sector - Strong communication and interpersonal skills - Ability to generate and maintain rapport with potential clients - Proficiency in maintaining accurate and detailed records of calls and leads This project is essential to the growth of my business, so I'm looking for a committed professional who can deliver high-quality results.

    $217 (Avg Bid)
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    We are an Australian company providing aged care services. We are seeking an individual to assist us with Service Coordination. Key traits: - Excellent, clear English - Patient and empathetic - Comfortable speaking to people - Can work during Australian hours (8am AEST – 6pm AEST) - Proficient in using CRM systems (we have a custom system which we will teach you how to use) and IT systems - Good negotiation skills - Adaptable - Available to work 20+ hours per week. Tasks: - Answering calls - Providing information to customers - Doing monthly follow up calls with customers to ensure services we are providing is adequate - Fiinding/calling up subcontractors - Using platforms to advertise for new subcontractors - Negotiating with subcontractors - Managing our Service mailbox - Prepar...

    $4 / hr (Avg Bid)
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    45 bida

    Please submit a voice recording using to apply for this job, you must submit a voice recording telling about your experience & schedule (must speak Spanish & English in the recording) If you do not submit a recording, we will not contact you. The pay is $100 / week, starting. 6-8 hours per day. A lot of room to grow.

    $455 (Avg Bid)
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    United Call Centers, founded in 1999, is a globally recognized call center company specializing in multilingual contact center services with a strong sales focus. Operating in over 40 countries and supporting 50 languages and dialects, we take pride in delivering exceptional customer experiences. Are you passionate about providing excellent customer service? Are you ready to assist customers in the green mobility industry? Join our dynamic team as an Inbound Customer Service Representative at United Call Centers, where you'll play a vital role in ensuring customer satisfaction for our clients in this innovative sector. Key Responsibilities: - Assist customers of our green mobility industry client. - Handle inbound calls and emails professionally and efficiently. - Provide informati...

    $12 / hr (Avg Bid)
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    I'm in need of a customer support service that can attend to customer inquiries in both English and Spanish. The service should be available mainly through phone and live chat. Key Requirements: - Multilingual: Ideal candidate should be fluent in both English and Spanish to provide consistent and reliable support. - Communication Channels: The service should be available on phone and live chat, ensuring customers can reach us through these mediums. - Low Volume: The estimated volume of inquiries is less than 50 per day, so the service should be able to handle this without issues. Previous experience in customer support, particularly in a multilingual and multi-channel setup, would be highly beneficial. The candidate must be reliable and able to handle the volume of inquirie...

    $587 (Avg Bid)
    Perjanjian Kerahsiaan
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    7 bida

    I'm looking for a reliable real estate phone assistant who can help with various tasks and communicate effectively in English. Key Responsibilities: - Answering calls and inquiries from potential clients - Scheduling appointments with clients and other professionals - Sending a basic form and helping clients fill it out Requirements: - Fluency in English is a must - Good communication and phone etiquette - Basic understanding of real estate terminology would be a plus The ideal candidate should be organized, proactive, and able to work independently. The assistant will be expected to interact with our systems through Google Sheets so familiarity with this application would be beneficial.

    $18 / hr (Avg Bid)
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    Travel planner 4 hari left

    I am excited about the opportunity to assist you in planning an engaging 1-2 week leisure travel experience. With my extensive background in travel planning and a deep passion for exploring diverse destinations, I am confident in my ability to create a well-rounded itinerary that blends relaxation and exploration. Key Proposal Elements: 1. Customized Itinerary: • A detailed, day-by-day itinerary designed to maximize your travel experience. This will include a mix of relaxation and adventure, tailored to your preferences. 2. Destination Research and Analysis: • Comprehensive research on potential destinations, evaluating factors such as cost, tourist density, safety, and unique attractions. My goal is to recommend places that offer a perfect balance of relaxation and discove...

    $14 / hr (Avg Bid)
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    10 bida

    I need a virtual assistant to assist with various administrative tasks for my real estate business. The ideal candidate is detail-oriented, proactive, and able to work with minimal supervision. Key Responsibilities: - Scheduling appointments - Managing emails and correspondence - Researching properties and market trends - Complete administrative projects on time with accuracy - Deliver high-quality work with minimum supervision - Provide quick turnaround on client correspondence, inquiries, and / or concerns - Preparation of agenda for meetings and recaps/action items for post meeting - Daily calendar and schedule managers - Read, analyze, and distribute incoming memos and submissions - Arranging travel and accommodations for executives - Return calls & voicemails - Data organization...

    $11 / hr (Avg Bid)
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    Heyecan Verici Bir Fırsat! Bahis Sitesi İçin Müşteri Hizmetleri Temsilcisi Aranıyor! Sektöre adım atmak ve dinamik bir ortamda çalışmak ister misiniz? Müşterilerimize en iyi hizmeti sunmaya ve heyecan verici bir bahis deneyimi yaşatmaya kararlı, güçlü bir ekip arıyoruz. Müşteri Hizmetleri Temsilcisi olarak, müşterilerimizin sorularını yanıtlamak, sorunlarını çözmek ve bahis platformumuzla ilgili bilgi ve destek sağlamak için bize katılabilirsiniz. Bu pozisyonda başarılı olmak için: Mükemmel iletişim ve interpersonal becerilere sahip olmanız gerekir. Sorunları hızlı ve etkin bir şekilde çözme konusunda yetenekli olmalısınız. Bilgisayar ve internet kullanımı konusunda bilgili olmalısınız. H...

    $625 (Avg Bid)
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    As a growing kitchen, I'm in need of a reliable and skilled Cook and Kitchen Assistant. You must have knowledge of food safety regulations to ensure the highest standards of food hygiene. Responsibilities: - Meal preparation: I expect you to be able to cook a variety of dishes and assist in planning menus. - Maintaining cleanliness and hygiene in the kitchen: You'll need to keep our kitchen spotless and adhere to all food safety standards. Ideal skills and qualifications: - Culinary training is a plus. - Knowledge of food safety regulations is a must. - Ability to work well under pressure and as part of a team -12th pass

    $168 - $216
    Tempatan
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    Sales Specialist Wanted 4 hari left
    DISAHKAN

    I'm looking for an experienced sales and marketing professional who can help us with lead generation in the technology sector, specifically targeting businesses (B2B). Key Responsibilities: - Generate quality leads within the technology industry - Implement effective strategies to engage and convert B2B prospects into clients - Develop a strong understanding of our product to effectively communicate its value to potential clients Ideal Candidate: - Proven track record in tech sales and lead generation - Excellent communication and negotiation skills - In-depth knowledge of B2B sales strategies - Familiarity with the technology sector is a plus This is a great opportunity to work with a dynamic team in a fast-paced industry. If you have the expertise and drive to help us grow our b...

    $255 (Avg Bid)
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    I'm looking for a freelancer to assist me in conducting outbound sales calls specifically targeting individual consumers. This project involves - Making initial contact: You'll be responsible for getting in touch with these customers, introducing our service, and engaging with them to explore potential sales opportunities. - Delivering sales pitches: You should be comfortable discussing our USP and benefits, and persuading customers to try our services. - Handling objections: You need to be adept at addressing customer concerns and overcoming objections to effectively close sales. - Recording and Reporting: Keeping detailed records of each call and summarizing outcomes will be part of this role. Ideal candidates should have: - Good organizational and time-management abilitie...

    $2367 (Avg Bid)
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    Please submit a voice recording using to apply for this job, you must submit a voice recording telling about your experience & schedule (must speak Spanish & English) If you do not submit a recording, we will not contact you. The pay is $100 / week, starting. 6-8 hours per day. A lot of room to grow.

    $124 (Avg Bid)
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    7 bida

    Illice Brands Group URGE incorporar al equipo de Customer Service (atención al cliente) a profesionales de atención al cliente (técnicos atención al cliente) para dar apoyo al departamento en la resolución de incidencias, dudas, reclamaciones y consultas de los clientes mediante los diferentes canales de la empresa. Disponibilidad requerida: inmediata. Duración: mes de mayo y junio 2024. Funciones a realizar: - Comunicación con el cliente - Comunicación a través de la resolución de incidencias, dudas, reclamaciones y consultas de los clientes mediante los diferentes canales de la empresa. - Trato prioritario a los incidentes críticos. - Informar sobre reembolso, devoluciones. - Gestión de incidencias e...

    $1151 (Avg Bid)
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    Virtual Assistant 4 hari left
    DISAHKAN

    This is a workspace for: Our AI Virtual Assistant helps recruiters with candidate sourcing. We are looking for people to help with monitoring that it works properly. Key Responsibilities: • Almost no involvement, just checking it quickly for 5-15 minutes every week. It is designed to work fully autonomously and may take no time at your end. The ideal candidate should have: • No previous experience is required. • Monthly ongoing compensation. Please apply if interested. There is additional important information that will be discussed with interested candidates.

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    I am in need of a virtual dispatcher and customer service agent who can handle inquiries and coordinate logistics for my business. The ideal candidate should be able to work for 20-40 hours per week. Responsibilities: - Handling customer inquiries promptly and efficiently - Coordinating logistics and ensuring smooth operations Skills and Experience: - Excellent communication skills and customer service experience - Strong organizational and problem-solving abilities - Knowledge of logistics and ability to coordinate schedules - Proficiency in using virtual communication tools and platforms This is a great opportunity for someone who enjoys providing excellent customer service and has a knack for coordinating logistics. If you meet the requirements and are able to commit 20-40 hours per...

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    I'm looking for a friendly, kind, compassionate, results driven, bubbly, caring customer service agent to represent my sales business. Key Responsibilities: - Handling outbound and inbound phone calls, emails, and social media interactions to engage potential leads and convert them into customers. Core Requirements: - Experience in outbound customer service, ideally within a sales environment preferred but not necessary. - Exceptional communication skills written and verbal, friendly, bubbly personality across phone, email, and social media. - Understanding of sales principles and techniques. The ideal candidate should have a track record of success in similar roles and be able to adapt their communication style to different channels. Experience would be a plus but not neces...

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    I'm seeking a skilled virtual assistant with proven communication abilities, to work specifically in US timezone. Your main duties will include: - Bidding on projects: You will need to represent our brand professionally and persuasively when bidding on projects. - Communicating with leads: You'll be responsible for using various messaging platforms to engage with potential clients and leads. Ideal candidates should excel in written communication and have a knack for sales. Proficiency in project management tools is a plus. Our preferred mode of communication with leads is through messaging platforms.

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    I'm looking for a seasoned sales and services expert to help my business to customers in expanding its market reach. Key Requirements: - Enhance Market Expansion Strategy: I need someone with solid experience in creating and refining strategies to help our business reach new audiences. - Boost Product Customer Satisfaction: You'll be tasked with finding ways to ensure our customer's satisfaction with our products, as this is key to our growth strategy. Business to customer Skills and Experience: - Proven track record in market expansion strategies, ideally in the radio industry. - Proficient in measures of customer satisfaction including interpreting online reviews, ratings, return or refund rates. - Ability to work with teams and adapt to changing market dynami...

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    Business video In person must be Birmingham UK based. On site video shoot - Explaining the surveys we do Purpose is to provide customers with a visuals on what the survey entails Professional friendly tone.

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    I'm in need of a seasoned Sales Manager with a proven track record in the security and facility management industry. You'll be mainly responsible for closing deals and building robust client relationships. Your tasks will include: -Generate & Converting leads into sales - Maintaining long-lasting relationships with clients Ideal Skills & Experience: - Experience: More than 3 years in the security and facility management industry - Key Skills: Strong knowledge of customer service practices is essential. Familiarity with CRM systems will also be a great plus. Your dedication to customer service and ability to close deals will pave the way for our company's continued growth and success. Looking forward to working with a results-orientated Sales Manager to join our ...

    $677 (Avg Bid)
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    3 bida

    As a busy professional, I am in need of a virtual assistant to assist me with email management. I specifically require help with responding to emails on my behalf, particularly on a daily basis. The ideal candidate for this project should have: - Excellent written communication skills - Strong organization skills - Previous experience in email management - Proven ability to maintain professionalism while representing a client Please note that as you will be acting as my virtual assistant, maintaining a high level of discretion and confidentiality is of utmost importance. This job would be ideal for someone who is dependable, responsive, and can demonstrate an understanding of professional email etiquette.

    $9 / hr (Avg Bid)
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    Please submit a voice recording using to apply to this job, you must submit a voice recording telling about your experience & schedule (must speak Spanish & English) If you do not submit a recording, we will not contact you. The pay is $100 / week, starting.

    $5 / hr (Avg Bid)
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    Handling documents, meet with vendor, work hybrid, insurance&transport covered,,fast response

    $432 (Avg Bid)
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    Are you a skilled communicator with a knack for scheduling appointments? Glimmer Grove Design is seeking freelance appointment setters to assist us in reaching potential clients and scheduling Zoom calls to showcase our beautifully crafted websites. Responsibilities: - Utilize provided dialer, script, and lead list to make outbound calls to businesses without websites. - Engage with business owners or decision-makers to discuss our website offerings. - Schedule Zoom calls to present our pre-built website demos. - Maintain accurate records of appointments scheduled. - Requirements: - Excellent communication skills, both verbal and written. - Comfortable making outbound calls and engaging with potential clients. - Ability to effectively follow a provided script while adapting to conversat...

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