Sokongan Pelanggan Jobs

The project for my book, “Becoming Her,” was unexpectedly removed from my dashboard, leaving me unable to leave feedback or open a formal report on the freelancer who handled the design and development work. I need help navigating Freelancer’s systems so I can: • regain access to the original project thread, • submit an accurate public review, and • lodge a formal report detailing that the freelancer did not follow the agreed-upon specifications and that serious miscommunication occurred. I already have complete evidence ready—screenshots of our discussions, the written requirements, and every file the freelancer delivered—so you’ll have everything you need for clear, well-documented correspondence with Freelancer Support. Deliverab...

I run a small laptop-repair service that covers customers throughout the UK and Ireland. While I continue handling the technical side—diagnosing faults, ordering parts and carrying out the repairs—I now need someone based locally who can look after the customer-facing work remotely. Your main focus will be customer support delivered through virtual assistance. Day to day you’ll respond promptly to questions about repair quotes, shipment status and turnaround times, keep customers updated on progress, and flag any urgent issues to me so I can step in quickly. Clear, friendly communication is crucial; I want every client to feel informed and looked after from the moment they book a repair until their machine is safely back in their hands. If you’re organised, tech-s...

I’m looking for a dependable assistant who can cover customer support during Eastern Standard Time business hours. Your core focus will be: • Answering incoming emails with clear, professional replies • Handling phone inquiries, routing or escalating when needed, and logging call details Alongside support, I’ll occasionally hand you straightforward administrative tasks such as light data entry or appointment reminders to keep operations running smoothly. What I value: • Prompt response times and good ticket-tracking habits • Polite, confident phone etiquette that turns issues into positive experiences • Comfortable switching between support duties and simple admin work without missing a beat Weekly hand-off: At the end of each week, I’...

Sales Development Representative: Generating leads through social media and email communications. This is outbound lead generation. Your workflow will consist of taking a lead list and then reaching out to these people on differing platforms and building a report. Your ultimate goal will be to learn more about the person/business or try and get referrals for who does this in this division. You will have to follow a message quota system with around 200 messages per week, with around 10 to 20 converted messages backs. We want someone with historical experience. Therefore, to be considered, I want you to: 1. State what experience you have. 2. Show proof of that experience. 3. Send an introductory video explaining something technical about your experience as a Sales Development Representative...

I need a reliable, detail-oriented virtual assistant located in Pakistan to keep my day-to-day operations running smoothly. The role blends light customer interaction with core administrative duties and a touch of social media work, so you should feel comfortable switching hats during the day and communicating in clear, friendly English and Urdu when needed. PART TIME/FULL TIME - LONG TERM Here is what I will count on you to handle: • Data entry: keep spreadsheets and online records up-to-date and error-free. • Email management: sort, flag, and draft replies so nothing slips through the cracks. • Scheduling & calendar coordination: set meetings, send reminders, and resolve conflicts quickly. • Social media management: plan and queue posts, especially on Pinte...

Sto organizzando un piccolo team di operatori madrelingua italiana che si occupi esclusivamente di servizio clienti tramite app di messaggistica (WhatsApp Business e simili). Il compito principale sarà fornire assistenza sui nostri prodotti: guidare i clienti nell’uso, risolvere piccoli intoppi, inoltrare tempestivamente eventuali problemi complessi al reparto tecnico e mantenere sempre un tono cordiale e professionale. Cerco persone abituate a scrivere in modo chiaro e rapido, capaci di gestire più conversazioni contemporaneamente senza perdere dettaglio. La disponibilità va distribuita su fasce orarie che coprano mattina, pomeriggio e una parte della sera; definiremo i turni insieme in base alle vostre preferenze e ai volumi stimati. Accetterò soltanto...

Tengo una tienda de comercio electrónico y quiero ofrecer atención al cliente en español exclusivamente a través de WhatsApp durante horario de oficina. Lo que necesito: • Responder de forma rápida y cordial a preguntas sobre productos, estado de pedidos, cambios o devoluciones. • Registrar cada conversación en WhatsApp Business y un sencillo reporte diario en Google Sheets con los casos atendidos y cualquier incidencia que deba escalarse. • Mantener un tono empático y profesional que refuerce la confianza de los compradores. Requisitos clave: – Español nativo o nivel equivalente con excelente ortografía. – Experiencia previa en atención al cliente para comercio electróni...

Necesito optimizar mi servicio de atención al cliente en redes sociales y dentro de nuestra aplicación móvil. Mi prioridad es reducir drásticamente el tiempo de respuesta en Facebook, Instagram y similares, manteniendo un tono cercano y profesional que refuerce la confianza de los usuarios. Además del monitoreo y la interacción en redes, quiero habilitar dos canales complementarios dentro de la app: • Soporte por correo: configurar la bandeja, flujos de tickets y plantillas para consultas frecuentes. • Base de conocimientos: estructurar y redactar artículos claros, con búsqueda interna y categorías bien definidas. Busco a alguien que: • Gestione mensajes, comentarios y menciones en tiempo real. • Dise&...

I need a reliable person to take over all customer email interactions that arrive in my Gmail inbox. The role is purely email-based—no phone calls or live chat—so you’ll be living inside Gmail each day, replying promptly, keeping the tone friendly, and making sure every customer feels heard. Most of the messages are straightforward general questions about our products, shipping times, and return process. When answers aren’t already documented in our FAQ, you’ll flag them for me so we can expand our knowledge base together. Because response time is critical for us, I’m looking for someone who can check the inbox several times throughout the workday (Monday–Friday) and clear the queue before end of day in my time zone. Fluent written English, solid...

My verified Google Business Profile for my brand has been wrongly merged into a diffrent GMB profile” an unrelated company. I need the two listings fully separated so that my original profile, along with every customer review, appears once again under RK Enterprises alone. Here is where the situation stands: • I already opened a ticket with Google Support, supplied screenshots, and filled their appeal form, yet weeks later there is still no resolution. • I can provide solid evidence that we are distinct businesses—current business licences, utility bills and tax documents are ready to upload immediately. What I’m looking for from you 1. A clear action plan to convince Google to reverse the merge, reinstate RK Enterprises as its own profile and rest...

Correct Contracts LLC is seeking an experienced Legal Intake and Sales Consultant to support one of our U.S. law firm clients. This is an ongoing independent contractor role through Correct Contracts LLC. The consultant will serve as an important front line contact for prospective law firm clients. The ideal candidate must be professional, confident on the telephone, experienced in sales or client relations, and comfortable following structured legal intake procedures. This is not simply an administrative position. We are specifically looking for someone who can communicate effectively with prospective clients, build trust, conduct structured intake calls, follow up consistently, and help move qualified prospects through the law firm's engagement process. Responsibilities Contact ...

I need a reliable virtual assistant who can keep my inbox—and my customers—under control during CAD. Eastern Time business hours. You’ll work directly in Outlook & QUO, replying to both customer-support and sales-inquiry emails. I’ll share clear written guidelines so you’ll always know our preferred tone, policies, and escalation paths; your job is to adapt those guidelines to each conversation so every reply feels personal and professional. Beyond the inbox, you’ll keep an eye on our cloud-based call-monitoring software. When a call comes in you’ll note key details, route messages to the right teammate, or return a quick email follow-up if needed. Consistent, error-free English—both written and spoken—is essential because you will...

I run a busy portfolio of short-term Airbnb stays and need a proactive Filipino VA who can keep our daily operations humming. Your core focus will be threefold: staying on top of all inboxes, keeping reservations and calendars perfectly in sync, and delivering warm, timely guest support from first inquiry through post-checkout follow-up. Day-to-day you’ll: • Triage and answer guest messages, resolve in-stay issues, and send friendly post-stay notes so our response rate and reviews stay five-star. • Manage email across multiple accounts, flagging anything that needs my personal attention and clearing the rest. • Enter booking data, expenses, and maintenance notes into our Google Sheets tracker with total accuracy. • Update the Airbnb calendar (plus iCal sy...

I run an online store that's been trading steadily for a few years. It's a lean operation - no shopfront, no warehouse, no office - just a couple of laptops, selling everyday products to customers across Australia and overseas. I'm looking for one dependable person to handle the customer side of things from home, anywhere in Australia. This isn't a call-centre job and there's no cold calling or sales targets. It's about looking after people properly: answering their emails and messages, helping them pick the right product, sorting out sizing and delivery questions, following up on orders and fixing the odd after-sale hiccup. At the end of each day, you send me a short rundown of the orders and flag anything that needs my attention. Straightforward, honest wor...

I need a concise corporate phone script that will be read by a native-sounding British female voice for our customer-support line. Callers will be phoning with general inquiries rather than technical or billing issues, so the wording has to guide them smoothly from the initial greeting through to either a quick resolution or a polite hand-off to the right department. The brand voice is formal and professional—think clear, confident and courteous, not chatty—yet it still has to feel welcoming. Please structure the dialogue so that an agent can follow it step by step: opening greeting, caller verification, probing questions, solution or escalation, and a closing statement. Short optional variants for common situations (for example, “caller has no account number”) ...

I’m looking for a reliable Spanish-speaking professional who can run my WhatsApp customer support channel. The focus is atención al cliente, limited mainly to basic FAQs, but I still need both automated replies and personalised follow-ups so every message feels human. Here’s what I expect: • Set up or refine quick-reply templates and simple chatbot flows for the most common questions. • Monitor incoming chats during agreed-upon hours, stepping in with friendly, customised answers whenever an enquiry falls outside the bot’s scope. • Keep response times low and tone consistent with our brand voice. • Log recurring issues or suggestions so we can update the FAQ scripts and improve the automated flows over time. Familiarity with WhatsApp B...

Student & Parent Lead Generation Freelancer I’m looking for a freelancer who can help me generate genuine leads for online Physics/Chemistry classes. What you’ll do: * Find parents/students whose children are currently studying in Classes 10th, 11th or 12th. * Target students preparing for JEE, NEET, or other competitive exams, as well as students studying CBSE/ICSE/ISC/International curricula. * Connect with parents and introduce them to my online classes. * Briefly explain that I offer one-on-one as well as small-group online classes. * Share my profile/class details with interested parents. * Ask interested parents if they would like to attend a FREE DEMO CLASS. * Share the contact details of genuinely interested parents/students with me for further communication. Pa...

I need an experienced Instagram/Meta account recovery specialist to help recover my Instagram account @imperia_team. The account was permanently disabled for account integrity. I already requested a review, and Instagram now says that I cannot request another review of the decision. I am looking for someone who has successfully handled similar permanently disabled Instagram accounts. Important: Only legitimate methods using official Meta/Instagram support, appeals or escalation channels. No hacking or illegal methods. Please tell me: – Have you successfully recovered an account with this exact situation before? – What method/support channel will you use? – What is your total price? Budget: €50–€100.

I need a confident phone-based salesperson who can pick up the phone to UK lettings agents and spark their interest in partnering with my property company. The immediate focus is on independent agents, as they’re usually the quickest to act when they see value. Your pitch should centre on our company-let model: we take properties on for several years, guaranteeing landlords a fixed rental income every month—no voids, no hassle. When the conversation shifts to the larger chains, the hook that tends to open doors is our track record of reliable long-term contracts, so weave that in where appropriate. What I expect from you: • Daily outbound calls to a prospect list I’ll provide (or one you build with my sign-off). • Concise, accurate notes on each conversation...

I am looking for an experienced Meta/Facebook account recovery specialist to help resolve issues with my suspended Facebook personal account, Facebook Pages, and Instagram account(s). This is not a social media management job. I need someone with proven experience dealing with Meta account suspensions, disabled accounts, restricted Pages, Instagram restrictions, appeals, identity verification, and Meta support. Responsibilities * Assess the reason for the suspension/restrictions * Review my Facebook, Pages, and Instagram account situation * Identify the appropriate Meta appeal/recovery options * Help prepare and submit legitimate appeals * Assist with Meta support and escalation where available * Help recover access to connected Pages and Instagram accounts * Provide clear guidance thro...

Social Media Customer Support Specialist (Freelance/Part-Time) Company: Nafas LLC — Indoor Air Quality Technology Location: Remote (Doha-based hours) Schedule: 6:00 PM – 11:00 PM Doha time, 6 days a week About the Role We're looking for a freelancer to handle our social media customer inquiries during evening hours. Our customers value real, human responses — not automated replies — so this role is about being present, responsive, and personable when questions come in. Responsibilities Monitor and respond to incoming messages/comments across our social media channels (Instagram, Facebook, WhatsApp, etc.) during the assigned shift Answer customer questions about our products and services accurately and promptly Escalate complex issues to the internal team when n...

Social Media Customer Support Specialist (Freelance/Part-Time) Company: Nafas LLC — Indoor Air Quality Technology Location: Remote (Doha-based hours) Schedule: 6:00 PM – 11:00 PM Doha time, 6 days a week About the Role We're looking for a freelancer to handle our social media customer inquiries during evening hours. Our customers value real, human responses — not automated replies — so this role is about being present, responsive, and personable when questions come in. Responsibilities Monitor and respond to incoming messages/comments across our social media channels (Instagram, Facebook, WhatsApp, etc.) during the assigned shift Answer customer questions about our products and services accurately and promptly Escalate complex issues to the internal team when n...

I need an automated chat flow built for our WhatsApp sales channel. The goal is to guide prospects from first hello through to purchase, answering common pre-sale questions and capturing qualified leads without human intervention. Key points • Platform: WhatsApp (Business API or a reliable third-party gateway—whatever you recommend). • Purpose: Sales-driven conversations that nurture interest, showcase offers, and push to checkout or live agent when required. • Flexibility: While my priority is converting prospects, the flow should be modular so we can later add product info, order tracking, or follow-up messages. Deliverables 1. Conversation map outlining each step, fallback, and hand-off trigger. 2. Fully configured chatbot deployed to our WhatsApp number, te...

Prediction Market Operations Specialist – English & Spanish Our prediction platform is an upcoming prediction market platform where users can participate in prediction markets across a variety of categories, while approved creators and influencers can also create and promote their own markets. As we prepare for launch, we are looking for a versatile Prediction Market Operations Specialist / Platform Operations Manager to assist with the day-to-day management and growth of the platform. Main Responsibilities The selected person will be responsible for tasks including: Creating and publishing prediction markets on the Prediqo platform. Researching interesting, relevant and trending topics that can be converted into prediction markets. Reviewing and approving markets submitted by cr...

Necesito externalizar la atención al cliente que recibo por correo electrónico. El servicio debe prestarse exclusivamente en español y combinar dos niveles: 1) Respuestas automáticas bien redactadas que confirmen recepción, entreguen información básica y clasifiquen el mensaje. 2) Intervención de un agente en vivo cuando el cliente requiera ayuda personalizada, seguimiento de casos o aclaraciones fuera del alcance de la respuesta automática. Busco a alguien que: • Diseñe y configure el flujo de correos automáticos (plantillas, reglas de prioridad y etiquetas). • Responda manualmente los mensajes que necesiten trato humano, manteniendo un tono amable y profesional. • Registre cada interacci&oa...

Summary We are seeking a proactive, highly organized Operations Manager to take full ownership of our daily guest operations, manage our remote team, coordinate third-party vendors, and drive strategic growth projects. This is an execution-focused leadership role. You will serve as the operational backbone of the company—ensuring daily workflows run smoothly, holding staff and tech vendors accountable, and executing growth initiatives independently without needing constant oversight. Key Responsibilities Team Leadership & VA Management: Oversee, recruit, onboard, and train Virtual Assistants across various departments. Audit guest communications daily and coach team members to maintain high quality standards and response times. Tech & Software Project Oversight: Serve as ...

We’re a small software-engineering team expanding into direct outreach and I’m now adding a handful of confident, conversational English speakers to handle the telemarketing side. The core of the role is straightforward: place outbound sales calls and classic cold calls to both businesses and individual consumers, introduce our SaaS products, qualify interest, and pass warm leads back to the engineers for demo scheduling. Because this is a brand-new function for us, I’ll rely on you to refine the call script with me, track each interaction in our CRM, and share feedback that helps us tighten the pitch. There’s no hard deadline; I’m more interested in building a sustainable, long-term rhythm than rushing results. Deliverables I expect per week: • Updated...

Necesito optimizar la forma en que atiendo a mis clientes por WhatsApp. El objetivo es configurar un sistema de soporte al cliente que envíe respuestas automáticas predeterminadas para las preguntas más frecuentes y mantenga la conversación ordenada hasta que yo pueda intervenir de forma manual. Qué espero recibir: • Configuración completa de respuestas predeterminadas en mi cuenta de WhatsApp Business. • Documento breve que explique cómo agregar o editar mensajes futuros. • Sugerencias básicas sobre buenas prácticas para que la atención siga siendo cercana y coherente con mi marca. Dato clave: por ahora solo requiero respuestas automáticas; la integración con CRM o reportes avanzados p...

# AX Media — Remote Cold Caller / Appointment Setter AX Media is looking for motivated people to join our remote sales team as Cold Callers / Appointment Setters. Students can also apply. Previous experience is not mandatory. ## About the Role Your main responsibility will be to contact clinics and businesses, introduce AX Media, explain our website service briefly, identify interested prospects, and book a demo or meeting for our sales team. You will not be expected to handle the complete sales process. Your primary goal is to generate genuine interest and arrange a qualified appointment. ## Work Requirements * Remote / Work from Home * Approximately 3–5 hours of work per day * 26 working days per month * Daily target: approximately 50–150 calls * Initial 5–...

Busco a una persona con experiencia en atención al cliente para encargarse de nuestro canal de WhatsApp durante el horario laboral. Qué necesito: • Atender cada mensaje entrante con un tono cordial, claro y profesional. • Resolver dudas frecuentes, dar información sobre nuestros productos/servicios y, cuando sea necesario, canalizar quejas o incidencias. • Registrar en nuestro pequeño CRM el motivo de contacto y el estado de cada conversación. • Enviar un breve informe al final del día con volumen de chats atendidos, preguntas recurrentes y cualquier incidencia destacable. Cómo trabajaremos: – Te proporcionaré un documento con respuestas guía y datos clave de nuestros productos; podrás ...

I need a reliable pair of hands to jump onto Companies House with me and get my company’s identity verification completed. The account is already set up; what’s holding me back is the identity check Companies House now asks for before I can update my details. I will provide secure, time-limited login access and the necessary personal documents. Your role is to navigate the WebFiling/Verify screens, upload the documents, confirm the required selfie-match step, and finish the update so the system shows my information as verified. Once the verification is accepted, I also want to change a couple of minor data points in the company record—nothing complex, just straightforward “Update information” clicks so the public profile is current. Deliverable: a quick call...

My customers frequently need real-time assistance that also moves them toward a purchase, so this project combines classic customer support with a clear sales emphasis. The core task is to place cold calls to brand-new prospects, answer their questions in a friendly, knowledgeable manner, and guide them toward the right product or service. Scope of work • Dial cold prospects from the list I provide, following the approved script while sounding natural and engaging. • Offer “Sales” style customer support—every conversation should both resolve the caller’s inquiry and create momentum toward closing a deal. • Record each outcome (interested, not interested, callback requested, converted) in my CRM the same day. • Flag any technical or billi...

Meta Advertising Account Restriction — Recovery / Appeal Assistance I’m looking for an experienced Meta/Facebook advertising specialist who can help me investigate and, if possible, resolve a Meta advertising access restriction on my personal Facebook account. Meta currently shows: Your Advertising Access is Restricted. You're no longer allowed to use Meta technologies to advertise. You can't run ads, manage advertising assets, or create new ad accounts or business portfolios.” Because of this restriction, I’m unable to: Create or manage advertising accounts Create a Business Portfolio Use certain Meta Business tools Manage advertising assets normally I would like someone who has **real experience dealing with Meta advertising restrictions, disab...

Meta Advertising Account Restriction — Recovery / Appeal Assistance I’m looking for an experienced Meta/Facebook advertising specialist who can help me investigate and, if possible, resolve a Meta advertising access restriction on my personal Facebook account. Meta currently shows: Your Advertising Access is Restricted. You're no longer allowed to use Meta technologies to advertise. You can't run ads, manage advertising assets, or create new ad accounts or business portfolios.” Because of this restriction, I’m unable to: Create or manage advertising accounts Create a Business Portfolio Use certain Meta Business tools Manage advertising assets normally I would like someone who has **real experience dealing with Meta advertising restrictions, disab...

I need a reliable chat specialist to take care of day-to-day customer conversations through our LiveChat dashboard. The focus is straightforward general customer service—answering product questions, assisting with basic account issues, and keeping the overall tone friendly and professional. Key points • Platform: LiveChat (please be comfortable navigating its agent console). • Multilingual support: At minimum, handle English plus one additional language fluently; let me know which languages you cover. • Service hours: We’ll start with a fixed weekly schedule that we can fine-tune once I see your availability and response times. • Quality standards: Average first reply under two minutes during shift, clear grammar, and respectful tone in every interact...

I will supply a series of text documents that contain raw information we need organised and lightly manipulated. The task is entirely manual—no scraping tools or automated scripts—so accuracy and careful attention to detail are essential. Your job is to read each file, enter every data point into the correct columns of a master Excel spreadsheet, and carry out straightforward clean-ups such as standardising dates, fixing obvious typos, and trimming extra spaces. Deliverables: • A single, well-structured Excel workbook containing all records from the provided text files • Consistent formatting across columns (dates, numbers, text case) • A brief log noting any ambiguities or source issues you encountered I’ll provide the documents in batches and will...

Location: Block 35 BDA Aluru, Dasanapura Hobli, Bangalore – Karnataka 562162 Job is act as my authorised representative. all paperwork granting you authority will be emailed in advance. Visit flat, meet bank officer. sign, collect legal documents, key of this flat. delivery items to Kolkata by any courier. Deliverables (to close the job): • Photo proof of pickup documents. and flat photo. • Delivery tracking number. Clear communication via phone or WhatsApp during visit, and a valid government ID are mandatory.

Necesito apoyo para mantener nuestra atención al cliente vía WhatsApp durante el horario laboral estándar. El trabajo consiste en: • Responder las preguntas frecuentes que llegan por el chat, siguiendo el tono cordial y profesional de la marca. • Registrar en una hoja de seguimiento los temas que no estén en la base de conocimiento para que podamos ampliar las respuestas. • Escalar a mi correo cualquier mensaje urgente o fuera de guion. Proporciono guías de respuestas y acceso a la cuenta de WhatsApp Business; solo requiero que mantengas buena ortografía, rapidez y empatía con cada cliente. Si ya manejas plantillas, etiquetas o respuestas rápidas dentro de la plataforma, mejor aún. Espero informes breves al...

My Uber driver profile was suddenly taken offline with a notice that I had violated company policy—more precisely, a Community Guidelines breach flagged as “fraudulent activity.” I want a clear, step-by-step analysis of what may have triggered this decision and a strong, well-supported appeal that persuades Uber to reinstate my account. I will forward every email, in-app message, and document I have so you can piece together a precise timeline, identify any weak spots in my prior communications, and draft the right responses. Experience handling Uber (or similar gig-platform) deactivations, knowledge of their fraud-detection triggers, and familiarity with the Community Guidelines wording are essential; I need more than generic legalese. Deliverables • Diagnostic ...

I’m looking for someone who can jump onto a live screen-share with me and walk me through troubleshooting both my office printer and my computer in real time. The exact issues vary from day to day, so I need a flexible technician who can diagnose on the spot, explain what you’re doing as you go, and leave me with the steps documented so I can repeat them later if the problem returns. You should be comfortable guiding a user who may not be highly technical, and be ready to handle anything from connection glitches and driver conflicts to desktop slowdowns and software hiccups. A reliable remote-access tool and clear audio are essential because I want to see and understand every action you take. Please let me know your typical response time for short-notice sessions and how ...

I run several online projects that rely heavily on a steady flow of qualified leads and consistent customer-service standards. To keep both streams healthy, I need help in two connected areas: Social media lead generation You will live inside Facebook groups that match my target audiences, locate new groups worth joining, and schedule or publish a mix of informational and engagement posts that move prospects toward my offer. Once comments or direct messages come in, you’ll handle the first response, answer common questions, and flag hot prospects for me. A fast, reliable internet connection and clear spoken English are essential because speed and tone make all the difference here. Although the initial focus is Facebook, there’s room to branch into LinkedIn or Instagram as re...

I already have a library of finished artwork ready to go and I want it live on Printful as quickly as possible. My catalogue will begin with T-shirts, mugs and sweatshirts (I also have some canvas pieces I’d like to experiment with once the main flow is running smoothly). What I need is hands-on help configuring Merch Titans’ newly updated “Easy Mode” so I can bulk-upload all these designs without hiccups. This includes: • Connecting my Printful account to the Merch Titans app • Building the product templates for the T-shirts, mugs and sweatshirts so mock-ups, variants and pricing are applied automatically • Testing a small batch to confirm images, titles, tags and descriptions transfer correctly • Showing me the repeatable steps so I can...

I need a single chatbot experience that meets the expectations of my hospitality audience on three fronts—my website, Instagram, and WhatsApp—while letting me manage everything from one dashboard. The goal is personal in nature, yet it still has to feel every bit as polished as a full-scale hospitality brand. Core tasks the bot must perform: • Answering FAQs in a friendly, brand-consistent tone • Capturing and tagging new leads so I can follow up later • Providing round-the-clock customer support without human intervention For the build, I am open to solutions such as Dialogflow, ManyChat, Meta’s WhatsApp Business API, or a custom stack that achieves the same seamless handoff between channels. What matters is a unified workflow where I can edit intent...

I’m looking for someone who already knows the rhythm of debt-settlement work and can take over all incoming calls from bank or NBFC recovery agents for each client I assign. You will be the first voice they hear, explaining the borrower’s financial hardship, presenting our settlement position, negotiating firmly yet professionally, and keeping the pressure low while we move the file toward a written settlement or full closure. Core skills I need you to bring to the table are proven experience in debt-settlement negotiations, strong negotiation instincts, and excellent communication. If you have handled Indian recovery teams before, even better. Here is how the engagement will run: • For every active client you manage, I pay ₹2,000 per month. • You continue on that...

We’re a small software-engineering team expanding into direct outreach and I’m now adding a handful of confident, conversational English speakers to handle the telemarketing side. The core of the role is straightforward: place outbound sales calls and classic cold calls to both businesses and individual consumers, introduce our SaaS products, qualify interest, and pass warm leads back to the engineers for demo scheduling. Because this is a brand-new function for us, I’ll rely on you to refine the call script with me, track each interaction in our CRM, and share feedback that helps us tighten the pitch. There’s no hard deadline; I’m more interested in building a sustainable, long-term rhythm than rushing results. Deliverables I expect per week: • Updated...

I’m expanding our customer support team and need reliable chat operators who can engage users exclusively through popular messaging apps such as WhatsApp, Facebook Messenger, or Telegram. The work is purely text-based—no phone calls—so you should be comfortable typing quickly, maintaining a friendly tone, and resolving issues without the benefit of voice cues. Your day will revolve around answering inquiries, troubleshooting basic problems, and escalating anything outside the provided knowledge base. Accuracy, empathy, and clear written English are essential, and experience with customer support platforms (Zendesk, Intercom, or similar) will help you settle in faster. We operate 24/7, so please let me know the hours or shifts you can consistently cover. High availabilit...

We’re a small software-engineering team expanding into direct outreach and I’m now adding a handful of confident, conversational English speakers to handle the telemarketing side. The core of the role is straightforward: place outbound sales calls and classic cold calls to both businesses and individual consumers, introduce our SaaS products, qualify interest, and pass warm leads back to the engineers for demo scheduling. Because this is a brand-new function for us, I’ll rely on you to refine the call script with me, track each interaction in our CRM, and share feedback that helps us tighten the pitch. There’s no hard deadline; I’m more interested in building a sustainable, long-term rhythm than rushing results. Deliverables I expect per week: • Updated...

Saya ingin akun WhatsApp bisnis saya merespons chat secara otomatis, tanpa harus saya pantau terus-menerus. Tugasnya meliputi: • Merancang dan mengonfigurasi sistem balasan otomatis yang langsung aktif begitu pesan masuk. • Menyiapkan teks balasan dasar (sapaan, info produk, jam operasional) yang masih bisa saya edit sendiri nantinya. • Memastikan solusi terhubung mulus dengan nomor WhatsApp saya, baik memakai WhatsApp Business API, webhook, atau platform pihak ketiga yang Anda rekomendasikan. • Memberi panduan singkat agar saya dapat menambah atau mengubah template balasan di kemudian hari. Saya terbuka pada metode apa pun—selama aman untuk akun, tidak melanggar kebijakan WhatsApp, dan bisa dioperasikan pengguna non-teknis. Jika Anda sudah pernah mengerj...

We’re a small software-engineering team expanding into direct outreach and I’m now adding a handful of confident, conversational English speakers to handle the telemarketing side. The core of the role is straightforward: place outbound sales calls and classic cold calls to both businesses and individual consumers, introduce our SaaS products, qualify interest, and pass warm leads back to the engineers for demo scheduling. Because this is a brand-new function for us, I’ll rely on you to refine the call script with me, track each interaction in our CRM, and share feedback that helps us tighten the pitch. There’s no hard deadline; I’m more interested in building a sustainable, long-term rhythm than rushing results. Deliverables I expect per week: • Updated...

I need a part-time telecaller who can switch effortlessly between Hindi and English while guiding brand-new customers through their first technical hurdles. Your day will revolve around answering incoming calls (and occasionally placing follow-ups), diagnosing the issue, then walking the caller step-by-step to a solution. Clear, patient communication is crucial because you will be the first voice they hear from our company. I will provide a short product-training deck, a FAQ sheet, and remote access to our ticketing system before you start. All calls must be logged with a concise summary of the problem, steps taken, and final status so I can track recurring topics and update our knowledge base. Deliverables • Daily call log exported to CSV or Google Sheet • Brief resolution...