Helpdesk is any resource providing assistance or information to customers, mostly regarding products or services of a company. Oftentimes, they are expected to resolve customer queries, provide technical details about company offerings, or track incidents and service requests.

 

Helpdesks are an essential feature of customer service as they serve a variety of purpose. The primary aim of helpdesks is to satisfy customers. By responding to queries and concerns, customers are ensured that the company is still involved even after purchase. It also seeks to improve product or service quality. Through helpdesks, companies are able to know issues about its offerings through feedback given by the customers. In the long term, an excellent helpdesk also builds customer loyalty and trust.

Upah Helpdesk Assistants

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    Getting errors when I run a file - .dll missing.

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    Getting errors when I run a file - .dll missing.

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    Must be near North Dakota - 4 to 5 days a month. We are looking for someone to provide T1 and T2 onsite desktop support and some management consulting for the purpose of delivering IT services to customers on time, on budget and with the required quality. JOB DESCRIPTION: Our client is seeking a talented IT Field Service Technician. This IT Field Service Technician opportunity will contribute to t...

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    Must be near North Dakota - 4 to 5 days a month. We are looking for someone to provide T1 and T2 onsite desktop support and some management consulting for the purpose of delivering IT services to customers on time, on budget and with the required quality. JOB DESCRIPTION: Our client is seeking a talented IT Field Service Technician. This IT Field Service Technician opportunity will contribute to t...

    $25 / hr (Avg Bid)
    $25 / hr Avg Bida
    10 bida