We are looking to hire an experienced mobile app developer to develop native mobile applications for iOS and Android platform. The developer will be responsible for the entire app development process from concept creation to testing and delivery.
CRM integrations and customer location.
Real time issue status updates to CRM.
Ratings based on performance.
Issue location alerts and updates.
Technician slot allocation (service time, area).
Availability check of technicians. (On duty or leave)
Customer complaint history.
Plan up gradation request handling through tech app. (Forwarding to CRM)
Google Map customer location identifier.
Emergency paid service based on locations.
Unresolved issue forwarding to CRM.
Alerts, notifications – SMS, email and payment alerts.
E-wallet. (recharge, payment)
Customer info edit (OTP).
Service slot booking.
Call back option.
Emergency paid service.
Rating of technician and company service.
Spot activation options.
Complaint – tracking, status updates.
FAQ answers and videos.
TV app integration.
Toll free number option.
E-bills, paper bills, mobile bills option.
Integrating with CRM and technician App.
Feasibility check option using Google Maps.