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Quero colocar em produção um MVP de plataforma de atendimento via WhatsApp que use Z-API para conexão e OpenAI para inteligência conversacional. A ideia é simples: o bot deve responder automaticamente às primeiras mensagens do cliente e, quando necessário, encaminhar a conversa para um atendente humano sem perder o histórico. O que preciso que você implemente: • Integração completa com Z-API para gerir envios, recebimentos e webhooks. • Módulo em OpenAI (chat-completion) capaz de entender FAQ e gerar respostas coerentes em português. • Lógica de triagem que, ao detectar pedidos específicos ou palavras-chave configuráveis, transfira o chat para um painel de agentes humanos. • Painel web básico (React ou similar) para acompanhar conversas em tempo real, assumir o atendimento manualmente e visualizar histórico. • Configuração de prompts, mensagens de boas-vindas e horário de atendimento via dashboard. • Deploy containerizado (Docker) com documentação de instalação, variáveis de ambiente e instruções de escalabilidade. Critérios de aceite: 1. Bot responde em menos de 3 s às primeiras três interações de teste. 2. Encaminhamento ao agente mantém o mesmo número de ticket/conversa. 3. Código entregue em repositório Git com README e scripts de build. Caso já tenha experiência com Z-API, Twilio ou outro gateway WhatsApp e integrações OpenAI, destaque isso — será um diferencial. Estou aberto a sugestões de arquitetura ou stack, desde que o MVP fique operante e fácil de evoluir depois.
ID Projek: 40271197
90 cadangan
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Aktif 9 hari yang lalu
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90 pekerja bebas membida secara purata $497 USD untuk pekerjaan ini

Hi there, I will build your WhatsApp AI platform MVP with Z-API integration, OpenAI chat-completion for Portuguese FAQ handling, and a React dashboard for real-time conversation management. The system will include automated triage logic, human handoff without losing ticket history, and configurable prompts with business hours settings. For the handoff flow, I will implement a state machine that preserves conversation context when transferring to agents, so the human sees the full AI interaction history and can continue naturally. This also makes it easy to add escalation rules later. Questions: 1) Do you have an existing Z-API account, or should the system support multiple instance connections? 2) Should agents receive browser notifications or sound alerts when a chat is transferred to them? Looking forward to discussing further. Best regards, Kamran
$270 USD dalam 10 hari
6.6
6.6

⭐⭐⭐⭐⭐ We can successfully deliver your WhatsApp MVP leveraging CnELIndia’s expertise in Node.js, React.js, Docker, and API integrations along with Raman Ladhani’s proven experience in OpenAI conversational AI and WhatsApp gateways like Z-API. Our approach will include end-to-end integration with Z-API for messaging and webhooks, a robust OpenAI chat-completion module trained on your FAQ in Portuguese, and a triage system that routes conversations seamlessly to human agents while preserving history. We will build a lightweight React dashboard for real-time monitoring, prompt management, and agent takeover. The entire solution will be containerized with Docker, fully documented, and optimized for sub-3s response times. Git delivery with clear README, build scripts, and environment configurations will ensure easy deployment and scalability. Our prior experience with similar AI-driven WhatsApp platforms ensures a fast, reliable MVP that’s easy to evolve.
$500 USD dalam 7 hari
5.9
5.9

Hello I have thoroughly reviewed your project description and am confident in my ability to assist you in completing it successfully. I believe it would be highly beneficial to delve deeper into the specifics of the job to determine the most effective way forward. I am open to scheduling an interview at your convenience, and I genuinely appreciate the chance to collaborate with you on this project. Your response is eagerly anticipated, and I'm excited about the prospect of working together. Thank you for considering my proposal. Looking forward to your prompt reply! Best regards Rekha!!!
$500 USD dalam 7 hari
6.0
6.0

Olá, Analisei cuidadosamente sua solicitação para um MVP de atendimento ao cliente baseado no WhatsApp e compreendi totalmente o escopo do projeto. Tenho mais de 10 anos de experiência em desenvolvimento full-stack, incluindo integrações com plataformas de mensagens e automação com inteligência artificial. Posso implementar conectividade completa com a API Z para envio, recebimento e webhooks, integração com o recurso de autocompletar chat do OpenAI para respostas automáticas em português e lógica de triagem para alternar entre bots e agentes humanos, preservando o histórico da conversa. Um painel web leve, baseado em React, permitirá monitoramento em tempo real, respostas manuais, troca de status e filtragem simples. O sistema será conteinerizado com Docker, incluindo configuração de ambiente, instruções de implantação e considerações de escalabilidade. OFEREÇO 2 ANOS DE SUPORTE GRATUITO E CÓDIGO-FONTE COMPLETO. TRABALHAREMOS COM METODOLOGIA ÁGIL E LHE DAREI AUXÍLIO DO ZERO ATÉ A PUBLICAÇÃO NAS LOJAS. Os entregáveis incluem um MVP totalmente funcional, um repositório Git com README, scripts de compilação e evidências de testes demonstrando respostas do bot em até 3 segundos e roteamento perfeito para os agentes. Aguardo ansiosamente seu retorno positivo. Obrigado.
$300 USD dalam 7 hari
5.9
5.9

Hello Greetings, After reviewing your project description, I feel confident and excited to work on this project for you. But I have some crucial things and queries to clear out. Please leave a message on chat so we can discuss this, and I can share my recent work similar to your requirements. Thanks for your time! I look forward to hearing from you soon. Best Regards.
$750 USD dalam 78 hari
5.5
5.5

Olá, Estou entusiasmado com a oportunidade de contribuir para o seu MVP de atendimento via WhatsApp. Com experiência em integrações de gateways WhatsApp (webhooks, envio/recebimento), OpenAI chat-completions e arquitetura em tempo real com Node.js, PostgreSQL e Redis, posso entregar uma solução containerizada que responda rápido, mantenha histórico e permita handoff para agente humano sem quebrar o ticket. Vou estruturar o fluxo com Z-API + webhooks, uma camada de triagem com regras configuráveis, e um painel web em React para acompanhar conversas ao vivo, assumir atendimento manual e gerenciar prompts, mensagens de boas-vindas e horário de atendimento. Você receberá o repositório Git com código limpo, README e scripts de build/deploy em Docker, pronto para evoluir depois com escalabilidade e observabilidade. Abraços, Juan
$500 USD dalam 3 hari
5.3
5.3

⭐⭐⭐⭐⭐ Create a WhatsApp Support Platform with Z-API and OpenAI Integration ❇️ Hi My Friend, I hope you're doing well. I've reviewed your project requirements and see you are looking for a WhatsApp support platform implementation. You don’t need to look any further; Zohaib is here to help you! My team has successfully completed 50+ similar projects for WhatsApp integration and conversational AI. I will create a bot that responds automatically and transfers chats to human agents while maintaining history. ➡️ Why Me? I can easily build your WhatsApp support platform as I have 5 years of experience in API integration, chatbot development, and web applications. My expertise includes Z-API, OpenAI, and real-time web applications. Additionally, I have a strong grip on Docker for deployment and React for the web panel. ➡️ Let's have a quick chat to discuss your project in detail, and I can show you samples of my previous work. Looking forward to our conversation! ➡️ Skills & Experience: ✅ Z-API Integration ✅ OpenAI Chatbot Development ✅ React Web Development ✅ Real-time Communication ✅ Docker Deployment ✅ API Management ✅ Webhooks Configuration ✅ Chat History Management ✅ FAQ Understanding ✅ User-Friendly Dashboard ✅ Ticket Management ✅ Git Repository Management Waiting for your response! Best Regards, Zohaib
$350 USD dalam 2 hari
5.7
5.7

Hello, I can build your WhatsApp IA MVP with Z-API integration and OpenAI chat-completion for Portuguese FAQs. The system will automatically respond to initial messages and route conversations to human agents when keywords or configurable triggers are detected, maintaining full chat history. The solution includes a lightweight React dashboard for real-time conversation monitoring, manual takeover, and history access, plus configuration for prompts, greetings, and working hours. Deployment will be containerized via Docker with full documentation, environment setup, and scalability instructions. The bot will respond in <3s for initial interactions, and ticket continuity will be preserved during handovers. Client Clarification Questions: Should the triage logic support multi-keyword patterns or only single keywords per trigger? Are there any preferred hosting environments or CI/CD pipelines for the MVP deployment? Thanks, Asif
$750 USD dalam 11 hari
5.1
5.1

Hi, I can put your WhatsApp customer service MVP into production with a simple, scalable architecture ready to evolve. I have experience integrating gateways like Z-API/Twilio and OpenAI APIs, including context control and seamless transition to human support. I will implement full integration with Z-API (webhooks, sending, receiving, and status), ensuring automatic responses in under 3 seconds on the first interactions. The OpenAI module will be structured with optimized prompts in Portuguese for FAQs, tone control, and scope limitation, reducing unpredictable responses. The triage logic will allow the detection of specific keywords or intents and transfer the conversation to the human panel while maintaining the same ticket and history. I will develop a web dashboard in React for real-time monitoring, manual takeover, history visualization, and configuration of messages, schedules, and prompts. The backend can be in Node.js (NestJS/Express) with a PostgreSQL database for session control and persistent history. Delivery will be containerized with Docker, organized Git repository, detailed README, documented environment variables, and deployment and scalability instructions. We can structure the MVP to be ready in 5–7 weeks, depending on the level of refinement of the dashboard and screening rules. Best regards
$500 USD dalam 7 hari
4.4
4.4

Hi, As per my understanding: You want to launch an MVP WhatsApp support platform using Z-API for messaging and OpenAI for conversational intelligence. The bot must auto-handle initial interactions in Portuguese, apply triage logic to detect escalation triggers, and seamlessly transfer chats to a human agent without losing ticket continuity. A lightweight real-time web panel and Dockerized deployment with proper documentation are required. Implementation approach: I will design a modular architecture: backend (Node.js or Python) handling Z-API webhooks, message queue, and OpenAI chat-completion logic with optimized prompts for FAQ accuracy and sub-3s latency. A rule-based triage layer will monitor keywords/intents and switch conversation state to “human,” preserving the same conversation ID. The React-based panel will use WebSockets for live updates, ticket assignment, and history tracking. Configurable prompts, business hours, and triggers will be managed via admin settings. The solution will be containerized with Docker, environment variables secured, and delivered via Git repo with README and build scripts, ensuring scalability and future extensibility. A few quick questions: Do you prefer Node.js or Python for backend? Will hosting be on VPS, cloud (AWS/GCP), or local server? Should agent authentication support roles or basic login only?
$250 USD dalam 7 hari
4.5
4.5

Having been a seasoned full stack developer for over 6 years, I truly believe I'm the perfect fit for your project - "MVP Plataforma WhatsApp IA". My extensive experience in JavaScript, Angular, React, Vue.js and Redux will be pivotal in building the front-end framework you need. Additionally, my proficiency in NodeJS(ExpressJS), Graphql and database management (MySQL, MongoDB) are suitable for crafting a robust back-end with superior API integration using Z-API. Having worked with platforms like Twilio in the past, I can comfortably adapt to your preferred tech stack and deliver an MVP that promises seamless conversations; from bot automated responses to successful escalations to human agents-without any loss of historical data. I prioritize client satisfaction and thus would ensure the code is well-structured & documented; all delivered via a Git repository with its corresponding README and build scripts as requested. Lastly, I'd also assure a configurable dashboard with features including prompts customization, welcome messages management, scheduling of operating hours - all easily managed post-deployment. A containerized deployment (Docker) combined with scalable instructions will further simplify usage for your team even when expanding functionalities if needed.
$255 USD dalam 10 hari
4.5
4.5

Hi there! I noticed you’re looking to launch a production-ready MVP for a WhatsApp service platform using Z-API. I recently delivered a similar AI project where I integrated Z-API with OpenAI’s models to handle complex customer support, resulting in a 70% reduction in human intervention. My background in building scalable WhatsApp bots ensures I can handle instance management, webhook reliability, and API rate limits effectively, providing a seamless bridge between your users and the AI model from day one. I am confident that my experience with Z-API’s specific authentication and message-polling quirks will save us significant development time. To ensure a robust foundation, I will develop a high-performance backend using Node.js, specifically designed to process Z-API’s webhooks with minimal latency and high concurrency. I’ll implement a Retrieval-Augmented Generation (RAG) system using a vector database if the AI needs to query specific internal documents, or utilize LangChain for structured memory and context-aware conversations. The solution will include a Redis-based session layer to maintain continuity across interactions and a PostgreSQL database for logging, making the transition from MVP to a full product straightforward. I will also implement a centralized error-handling system to ensure the bot remains online even during API fluctuations. To refine the scope, do you plan for the AI to have access to a live database for real-time tracking, or will it primarily serve as a knowledge-based assistant? Also, do you have a preferred hosting environment like AWS or DigitalOcean for the deployment? I’m available for a quick chat to discuss the architecture and can provide a detailed timeline once we align on these core features. Let me know if you’re free for a brief call to get this project moving today. I am ready to start immediately and can provide a roadmap for the first week of development right after our first conversation.
$565 USD dalam 21 hari
4.1
4.1

Hola, Ofrezco un descuento del 25% para este proyecto. Con amplia experiencia en integración de WhatsApp Business API, automatización con n8n e inteligencia artificial, desarrollaré un MVP completo de plataforma WhatsApp con IA—permitiendo conversaciones automatizadas, gestión inteligente de respuestas y escalabilidad para tu negocio. Comenzaré configurando la plataforma WhatsApp Business API (Cloud API) y estableciendo los webhooks necesarios para la comunicación bidireccional. Utilizando n8n para orquestar los flujos, integraré modelos de lenguaje (LLM) como OpenAI para procesar mensajes entrantes y generar respuestas inteligentes y contextualizadas. Implementaré un sistema de gestión de usuarios y sesiones, almacenamiento de conversaciones y análisis básico de interacciones. Recibirás un MVP funcional con WhatsApp conectado, flujos de IA automatizados, panel de administración básico y documentación completa para operación y futuras mejoras. Construyamos juntos tu asistente inteligente en WhatsApp. Saludos, Sohail
$250 USD dalam 1 hari
4.5
4.5

MVP Plataforma WhatsApp IA I’m a full-stack software engineer with expertise in React, Node.js, Python, and cloud architectures, delivering scalable web and mobile applications that are secure, performant, and visually refined. I also specialize in AI integrations, chatbots, and workflow automations using OpenAI, LangChain, Pinecone, n8n, and Zapier, helping businesses build intelligent, future-ready solutions. I focus on creating clean, maintainable code that bridges backend logic with elegant frontend experiences. I’d love to help bring your project to life with a solution that works beautifully and thinks smartly. To review my samples and achievements, please visit:https://www.freelancer.com/u/GameOfWords Let’s bring your vision to life—connect with me today, and I’ll deliver a solution that works flawlessly and exceeds expectations.
$250 USD dalam 3 hari
4.3
4.3

Hello, hope you are doing well, Being an experienced full-stack web and app developer with a strong grip on various AI and automation technologies, I believe I am the perfect match for your project. My exposure to AI chatbot development and deep understanding of Z-API and OpenAI will enable me to seamlessly deliver your MVP of WhatsApp-based customer service platform. I assure you a thorough integration with Z-API for smooth sending-receiving of messages and implementing webhooks. With regard to the OpenAI model, my expertise in developing smart chat-completion algorithms will provide your platform the ability to comprehend FAQs and generate coherent responses in Portuguese. I'll also ensure that the platform effectively triages messages based on certain criteria and transfers them to human agents while maintaining the ticket history. Additionally, from my experience working with React.js, Node.js, Typescript, PostgreSQL etc., I'm keen to offer you an efficient and proficiently designed basic web panel that you can use to monitor conversations, manually take over chats, manage working hours, customize greetings and messages through intuitive dashboard controls. In line with modern practices, I'll also be deploying the project in a containerized (Docker) environment with well-documented installation instructions for easy scalability.
$750 USD dalam 7 hari
4.0
4.0

Hello, Posso estruturar seu MVP de atendimento via WhatsApp com integração completa à Z API e OpenAI, garantindo respostas rápidas, estáveis e prontas para escalar. Desenvolverei um backend em Node.js com Redis para controle de sessões e fila de mensagens, assegurando resposta abaixo de 3 segundos e manutenção do mesmo ticket ao transferir para o atendente humano. O painel em React permitirá acompanhar conversas em tempo real, assumir chats manualmente, configurar prompts, mensagens automáticas e horário de atendimento. Entrego a solução containerizada com Docker, documentação clara, variáveis de ambiente e repositório Git organizado para evolução futura.
$500 USD dalam 7 hari
4.2
4.2

Hello, I have a vast experience with Z API, Twilio and OpenAI integrations. I am excited to collaborate with you to develop the MVP of the WhatsApp customer service platform that will have all the given core features. I would love to discuss more details via private message. Looking forward to your response, Fahad.
$300 USD dalam 2 hari
4.4
4.4

I can build your MVP WhatsApp IA platform with smooth integration of Z-API and OpenAI's conversational intelligence. I'll develop a Node.js backend paired with PostgreSQL and Redis to manage message flow, webhooks, and state efficiently. React.js with TypeScript will power the agent panel, allowing real-time chat monitoring, handoff, and configuration of prompts and schedules. The approach includes clean containerized deployment using Docker and detailed documentation to make future scaling and maintenance easy. This ensures a reliable, performant, and user-friendly solution that aligns well with your goals. Should I prepare a quick technical outline to align on features and architecture before we start?
$375 USD dalam 7 hari
4.2
4.2

⭐⭐⭐⭐⭐ ✅Hi there, hope you are doing well! Tenho experiência implementando plataformas MVP que combinam integração com APIs de mensageria e modelos OpenAI para respostas automáticas, funcionando de forma fluida e eficiente. A parte mais crítica para o sucesso deste projeto é garantir uma integração robusta e rápida entre o Z-API, OpenAI e a lógica de triagem para o atendimento humano, mantendo histórico completo. Approach: ⭕ Integração completa com Z-API para recebimento, envio, webhooks e controle ⭕ Desenvolvimento do módulo em OpenAI para respostas naturais em português ⭕ Lógica configurável para triagem e transferência de chat sem perda de histórico ⭕ Implementação do painel React para monitorar e assumir conversas em tempo real ⭕ Configuração via dashboard para prompts, mensagens, horários ⭕ Deploy containerizado com Docker e documentação detalhada ❓Você prefere alguma base de dados específica para armazenar o histórico das conversas? ❓Qual nível de controle deseja para a configuração de palavras-chave e triagem? Tenho total confiança que entregarei um MVP rápido, estável e fácil de evoluir conforme suas necessidades futuras. Thanks, Nam
$550 USD dalam 5 hari
3.8
3.8

Hi, posso implementar seu MVP de atendimento via WhatsApp com Z-API e OpenAI, incluindo respostas automáticas, transferência para atendente humano e painel web em tempo real. O sistema será entregue pronto para produção com Docker e documentação completa Escopo_MVP_Plataforma_WhatsApp_… . Best regards, Shakila Naz
$300 USD dalam 7 hari
4.5
4.5

Socorro, Brazil
Ahli sejak Mac 2, 2026
£18-36 GBP / jam
$750-1500 USD
₹12500-37500 INR
$1500-3000 USD
€250-750 EUR
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$15-25 USD / jam
₹12500-37500 INR
₹12500-37500 INR
$1500-3000 USD
$10-30 USD
₹150000-250000 INR
₹12500-37500 INR
€250-750 EUR
$5000-10000 USD
$250-750 USD
$1500-3000 USD
€18-36 EUR / jam
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₹12500-37500 INR