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I need an outbound voice AI that can pick up the phone, speak naturally with customers, and lock in service appointments without human involvement. The bot should dial leads from a list, confirm the customer’s need for our service, offer available slots pulled from an online calendar, secure the booking, and then push the confirmed appointment back to our CRM while sending the customer a confirmation SMS or email. Core flow • Call initiation through a voice gateway such as Twilio • Speech recognition and NLU (Dialogflow CX, Amazon Lex, Rasa, or similar) to understand the caller’s intent, handle clarifying questions, and gracefully manage “I didn’t catch that” moments. • Text-to-speech that sounds human; Google WaveNet, Amazon Polly or Microsoft Neural voices are fine as long as latency stays low. • Real-time calendar look-ups (Google Calendar or Outlook) to offer only truly open slots, then write back once a slot is chosen. • Webhook or REST integration that posts the booking plus call transcript and recording to our existing CRM. • Escalation to a live agent if the caller requests something outside the bot’s scope or says “operator.” • Simple dashboard or log file for me to audit call outcomes, cancellations, and failure reasons. Key requirements – Conversational accuracy sufficient to achieve at least a 90 % completion rate for straightforward bookings. – Clear, version-controlled code (Git) with install notes so my in-house dev can redeploy if needed. – Everything working end-to-end in a staging environment within two weeks; sooner is better because we listed this as ASAP. Deliverables 1. Fully operational outbound voice bot deployed on my preferred cloud account. 2. API/CRM integration scripts and documented endpoints. 3. Written test plan plus sample pass/fail results from at least 20 trial calls. 4. Brief user guide covering configuration, adding new time slots, and updating prompts. If you have proven experience building voice bots for appointment scheduling and can hit the tight timeline, let’s talk.
ID Projek: 40279007
183 cadangan
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Aktif 9 hari yang lalu
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183 pekerja bebas membida secara purata $520 USD untuk pekerjaan ini

Hi There, 1.I need an outbound voice AI that can pick up the phone, speak naturally... ==> We understand you need an AI voice bot for booking service appointments. We have built similar systems. One past project included a unique feature where the bot could detect if a customer was getting frustrated by their tone and would then offer to transfer them to a live person automatically. We are confident with the technical flow. We will integrate a voice gateway like Twilio with an NLU like Dialogflow, connect to your calendar for available slots, and then push confirmed bookings to your CRM. A simple dashboard to audit call outcomes will also be created. We can meet your key requirements. We will deliver accurate, version-controlled code with all necessary documentation and test results. We understand the timeline is tight and are prepared to start immediately to get your system running in a staging environment quickly. ## Queries : 1. When the bot calls a lead and reaches a voicemail, should it leave a message or just hang up and mark the call for a retry? ## Initial Project Structure : - Dashboard - Call Logs - Lead Lists - Bot Settings - Reports We use advanced AI tools (Cursor, Claude, ChatGPT) to speed up coding and reduce manual work hours. We pass these time-savings to you, providing a high-quality app at a very competitive price. Waiting for your reply. :-) Regards, Ghanu & Samir. KESHAV INFOTECH
$487 USD dalam 15 hari
9.0
9.0

Hello, I have carefully reviewed your requirement for building an Outbound Voice AI Scheduler capable of automatically calling leads, conducting natural conversations, and booking appointments without human intervention. I clearly understand the need for a low-latency conversational pipeline that integrates voice calling, speech recognition, calendar availability, and CRM updates. I have 10+ years of experience in full-stack development and AI integrations, including projects involving voice automation, conversational AI, and cloud-based APIs. I can implement the calling layer using Twilio, integrate speech recognition and NLU (Dialogflow CX / Amazon Lex / similar), and use high-quality neural text-to-speech such as Google WaveNet or Amazon Polly for natural conversations. The system will include real-time calendar integration (Google Calendar or Outlook), automated slot booking, CRM webhook integration with call transcripts/recordings, and escalation to a live agent when needed. I will also provide a simple dashboard or logging system to monitor call outcomes, booking success rates, and errors, along with version-controlled code, deployment documentation, and a staging environment. The solution will be designed to meet your two-week deployment timeline with end-to-end testing and trial call validation. I WILL PROVIDE 2 YEAR FREE ONGOING SUPPORT AND COMPLETE SOURCE CODE, I eagerly await your positive response. Thanks.
$300 USD dalam 7 hari
8.3
8.3

Hello, With extensive experience in both Artificial Intelligence and Java, we are the go-to team for your outbound voice AI scheduler. We have a deep understanding of speech recognition and natural language understanding, using platforms like Dialogflow CX and Amazon Lex to ensure our AI understands and interacts with callers effectively. Our proficiency in Java and other relevant software means we can guarantee low latency text-to-speech, using platforms like Google WaveNet and Amazon Polly. Furthermore, we comply with your requirements for real-time calendar look-ups (Google Calendar or Outlook) and seamless integration with your CRM through webhooks. We understand the importance of being fully operational within a short timeframe, and thus can assure delivery of a complete solution, including a simple dashboard or log file for you to audit outcomes and cancellations. After deployment, we will provide you with detailed documentation so that your in-house team can confidently redeploy if needed. With Mirza Muhammad on board, you tap into not just technical competence but also our commitment to your satisfaction. Let's leverage our expertise in Deep Learning, Machine Learning, Big Data Analysis, and Software Development to ensure at least a 90% completion rate for straightforward bookings. That's the level of efficiency you need for an evolving project like this! Upon project completion, expect more than just deliverables but lasti Thanks!
$750 USD dalam 4 hari
6.9
6.9

Hello, As a versatile Full-Stack Developer and Software Engineer, I bring cross-industry experience in web development, backend systems, automation, and data solutions that align perfectly with your project needs. My skills with modern technologies including Python, JavaScript, PHP, Node.js, React, Django, Flask, .NET, and Java make me well-suited to deliver a scalable and high-performance outbound voice AI scheduler for your business-transforming service. With a focus on clean code and scalable architecture, I will ensure that your voice bot not only meets the key requirements of conversational accuracy and 90% completion rate but also offers a user-friendly experience for both customers and your in-house team. You can count on my Git-familiarity to deliver clear, version-controlled code with every necessary install note documented for hassle-free redeployment whenever needed by your in-house developer. In addition to my technical abilities specific to your project's needs, I am deeply committed to meeting deadlines without compromising quality. Working end-to-end in a staging environment within two weeks is not just a requirement for you; it is an aspiration I strive to fulfill for all my clients , the promise of sooner being better represents my work ethic. Let’s connect to discuss how my portfolio of delivering digital solutions and leveraging the power of automation can solve your scheduling challenges. Thanks!
$555 USD dalam 9 hari
6.4
6.4

Hi there, I will build your outbound voice AI scheduler with Twilio as the voice gateway, Dialogflow CX for NLU, and Google WaveNet for natural-sounding speech. The system will dial leads from your list, handle the full booking conversation, pull real-time availability from your calendar, and push confirmed appointments plus call transcripts back to your CRM with a confirmation SMS/email to the customer. For latency, I will use streaming recognition paired with chunked TTS responses so the bot replies within 800ms of the caller finishing a sentence. This makes the conversation feel natural and keeps drop-off rates low. I will also build the escalation path so saying "operator" or any out-of-scope request triggers a warm transfer with context passed to the live agent. The dashboard will cover call outcomes, completion rates, cancellations, and failure reasons with exportable logs. All code will be version-controlled in Git with clear install docs for your in-house dev. Questions: 1) Which CRM are you using, and does it have a REST API or will we need a middleware connector? 2) How many calls per day do you expect at launch? This will determine whether we need concurrent call handling on the Twilio side. Looking forward to discussing further. Thanks and best regards, Kamran
$270 USD dalam 10 hari
7.0
7.0

⭐⭐⭐⭐⭐ We at CnELIndia, led by Raman Ladhani, can deliver a fully operational outbound voice AI tailored to your appointment scheduling needs. Our approach combines Twilio for call initiation, advanced NLU with Dialogflow CX for understanding customer intent, and Google WaveNet for natural, low-latency speech synthesis. We will integrate real-time calendar lookups and automatic CRM updates via REST APIs, including call transcripts and recordings, with seamless escalation to live agents when needed. CnELIndia will provide version-controlled code, detailed installation instructions, and a staging environment for end-to-end testing. Raman Ladhani’s expertise ensures conversational accuracy, achieving 90%+ booking completion. We will also deliver a dashboard for auditing, a written test plan with trial call results, and a concise user guide to manage slots and prompts efficiently, meeting your two-week timeline.
$500 USD dalam 7 hari
6.7
6.7

Hi there, I'm offering a 25% discount on this project. With over 8 years of experience in full-stack development and telephony integration, I will build an Outbound Voice AI Scheduler for your business—automating appointment-setting calls with natural, intelligent conversations that book meetings without human intervention. I'll start by understanding your scheduling rules, target contacts, and integration needs. Based on proven architectures combining Twilio telephony, real-time speech-to-text, LLM intelligence (Gemini or OpenAI), and calendar APIs, I will develop a complete system that places outbound calls to your prospects or clients, engages in natural multi-turn conversation, checks availability against your calendar, intelligently handles rescheduling and objections, confirms appointments and sends calendar invites, and logs all interactions to your CRM or database. You'll receive a fully functional Outbound Voice AI Scheduler with clean, documented code, integration with your calendar system, comprehensive call logging, and clear deployment instructions. Let's build an AI scheduler that fills your calendar while you focus on the meetings. Best regards, Sohail
$250 USD dalam 1 hari
6.4
6.4

Hello Sir, I would be excited to build a demo of the outbound voice AI scheduler even before any commitment. With my extensive experience in developing sophisticated voice bots, I can provide a solution that streamlines appointment scheduling with a natural conversational flow, ensuring a seamless customer experience while boosting your operational efficiency. Let's discuss how we can bring this innovative solution to your business and customize it to exceed your expectations while I prepare the demo for you. Regards, Smith
$500 USD dalam 7 hari
6.2
6.2

Hello There!!! ★★★★ (Outbound Voice AI Appointment Scheduling System) ★★★★ I carefully reviewed your project and understand you need an outbound voice AI that can automatically call leads, speak naturally with customers, confirm service needs, and book appointments directly from a live calendar. The system should also sync bookings with your CRM and send confirmation messages. Services mentioned here based on project details ⚜ Outbound calling setup using Twilio or similar voice gateway ⚜ Speech recognition and NLU using Dialogflow CX, Amazon Lex or Rasa ⚜ Human-like text to speech with low latency (WaveNet or Polly) ⚜ Real-time Google/Outlook calendar availability check and booking ⚜ CRM integration via API with call logs, recordings and transcripts ⚜ Escalation flow to live agent when user requests human support ⚜ Call result dashboard or logging system for monitoring outcomes I have 9+ years experiance building AI automation, API integrations and communication systems. I really enjoy working on conversational AI because making bots feel natural is always an interesting challange. My approach would combine Twilio voice APIs, Dialogflow or Rasa for intent detection, and backend services to manage calendar sync and CRM updates while keeping latency very low. Happy to discuss your CRM structure and get the staging system ready quickly. Warm Regards, Farhin B.
$256 USD dalam 12 hari
6.4
6.4

⭐⭐⭐⭐⭐ Create an Outbound Voice AI for Seamless Appointment Scheduling ❇️ Hi My Friend, I hope you're doing well. I reviewed your project needs and see you're looking for an outbound voice AI to automate service appointments. You don’t need to search any further; Zohaib is here to help you! My team has completed over 50 similar projects for voice AI systems. I will utilize advanced speech recognition and text-to-speech technologies to ensure smooth interactions, manage bookings, and integrate seamlessly with your CRM, all within your budget. ➡️ Why Me? I can easily create your outbound voice AI as I have 5 years of experience in voice bot development, specializing in appointment scheduling, speech recognition, and API integration. My expertise includes using tools like Twilio, Dialogflow, and Google Calendar. I also have a strong grip on other relevant technologies, ensuring a comprehensive approach to your project. ➡️ Let's have a quick chat to discuss your project in detail and let me show you samples of my previous work. I'm excited to collaborate with you! ➡️ Skills & Experience: ✅ Voice AI Development ✅ Speech Recognition ✅ Text-to-Speech ✅ API Integration ✅ CRM Integration ✅ Twilio ✅ Dialogflow ✅ Google Calendar ✅ Project Management ✅ User Experience Design ✅ Testing & Debugging ✅ Documentation Waiting for your response! Best Regards, Zohaib
$350 USD dalam 2 hari
6.1
6.1

Hello, I have experience building AI-driven automation systems using Twilio, speech recognition APIs, and LLM-based conversational logic, and I can develop a complete outbound voice AI scheduler that calls leads, confirms service needs, books appointments, and updates your CRM automatically. The system would use Twilio for outbound dialing, combined with speech-to-text and NLU (Dialogflow CX or similar) to understand customer responses and manage natural conversation flow. For realistic speech output I would integrate neural text-to-speech such as Google WaveNet or Amazon Polly, ensuring low latency and human-like interaction. The bot will connect to Google Calendar or Outlook to fetch available slots in real time, offer only open appointments, and instantly confirm the selected time. Once booked, the system will push the appointment details, call transcript, and recording to your CRM via REST API, while automatically sending a confirmation SMS or email to the customer. I will also implement fallback handling and escalation to a live agent, along with logging and a simple dashboard to monitor call outcomes, bookings, and errors. The solution will include clean, well-documented code in Git so your internal developers can maintain or extend it easily. I can deliver a fully working staging version within two weeks, including test scenarios and trial call results. Best regards.
$500 USD dalam 7 hari
5.5
5.5

Hello, I can develop a fully automated outbound voice AI that handles calls, confirms service needs, books appointments, and updates your CRM with SMS/email confirmations. The bot will dial leads via Twilio, use advanced NLP (Dialogflow CX, Amazon Lex, or Rasa) for natural conversation, handle clarifications, and escalate to a live agent when needed. Text-to-speech will use low-latency neural voices for a human-like experience. Real-time calendar checks ensure only open slots are offered, with booked appointments synced back to your CRM. I will provide end-to-end deployment on your preferred cloud, fully documented API/CRM integrations, a user guide, and a test plan with 20 trial calls. Code will be version-controlled and ready for redeployment by your in-house team. My goal is to deliver a robust, high-accuracy system within your two-week timeline, optimized for a 90%+ booking completion rate. Client Clarification Questions: Which CRM system and calendar platform should the bot integrate with first? Are there preferred languages or voice styles for text-to-speech output? Thanks, Asif
$750 USD dalam 11 hari
6.0
6.0

Hello, I can build an end to end outbound Voice AI scheduler that dials leads, speaks naturally, offers real time availability from your calendar, books the appointment, and pushes results back into your CRM with a confirmation SMS or email. I will implement a robust calling layer using Twilio, an NLU stack suited for scheduling (Dialogflow CX, Lex, or Rasa), and low latency neural TTS. The conversation flow will include confirmations, fallback prompts, “I didn’t catch that” recovery, and a clean escalation path when a caller asks for an agent or goes out of scope. On the integration side, I will connect Google Calendar or Outlook for live slot checks and atomic booking, then post the booking payload plus transcript and recording to your CRM via REST or webhooks. You will also get an audit trail via a simple dashboard or structured logs that capture outcomes, failures, and retries. Code will be version controlled, documented, and delivered with install notes, a written test plan, and trial call results. Best, Justin
$500 USD dalam 7 hari
5.8
5.8

With 13+ years of experience in developing AI solutions, I am confident that I am the best fit for building your Outbound Voice AI Scheduler. My expertise spans developing tailored Python web automation, data mining and extraction, and AI projects, which aligns perfectly with your project requirements. I have proven my ability to build and deploy sophisticated Python-based bots, including an AI emergency caller using Vapi and Twilio, addressing similar functionalities to your project. Apart from my coding skills, what sets me apart is my dedication to provide high-impact, result-driven solutions. As evident from my successful projects such as developing a Car rental website, where streamlined scheduling was a critical component, I have experienced in devising efficient appointment booking systems. This directly translates to my ability to deliver a voice bot capable of understanding customer needs and seamlessly scheduling appointments using real-time calendar look-ups. Contact me today and let's discuss how we can transform your vision into reality - ASAP!
$500 USD dalam 2 hari
5.5
5.5

Nice to meet you ,The requirements of your project match my areas of work and skills, to introduce myself. My name is Anthony Muñoz and i am the lead engineer for DS Pro IT agency. I have worked for over 10 years as a Full-Stack and software development engineer and have successfully done multiple jobs. It will be a pleasure to work together to make your project. Feel free to discuss about the project with me, greetings.
$962 USD dalam 7 hari
5.7
5.7

Outbound Voice AI Scheduler I’m a full-stack software engineer with expertise in React, Node.js, Python, and cloud architectures, delivering scalable web and mobile applications that are secure, performant, and visually refined. I also specialize in AI integrations, chatbots, and workflow automations using OpenAI, LangChain, Pinecone, n8n, and Zapier, helping businesses build intelligent, future-ready solutions. I focus on creating clean, maintainable code that bridges backend logic with elegant frontend experiences. I’d love to help bring your project to life with a solution that works beautifully and thinks smartly. To review my samples and achievements, please visit:https://www.freelancer.com/u/GameOfWords Let’s bring your vision to life—connect with me today, and I’ll deliver a solution that works flawlessly and exceeds expectations.
$300 USD dalam 3 hari
5.3
5.3

Hello, I’m excited about the opportunity to develop an outbound voice AI for your appointment scheduling needs. I understand you require a bot that can seamlessly engage with customers, manage bookings autonomously, and integrate with your CRM while providing a natural conversational experience. With over five years of experience in building voice applications, I have successfully developed similar AI solutions utilizing tools such as Twilio for call initiation, Google WaveNet for text-to-speech, and Dialogflow CX for speech recognition. My expertise ensures I can deliver a solution that meets your needs effectively. To achieve your project goals, my approach will include: - Designing a robust call flow that handles various customer intents and clarifying questions. - Implementing real-time calendar synchronization to offer only available slots for booking. - Ensuring smooth integration with your existing CRM using RESTful APIs and webhooks. - Providing clear documentation and a user guide to facilitate future updates. I’m eager to start this project and am confident in delivering a high-quality voice bot within your tight timeline. Let's discuss how we can move forward together!
$250 USD dalam 7 hari
5.1
5.1

Hi there, I’m Ahmed from Eastvale, California — a Senior Full-Stack & AI Engineer with over 15 years of experience building high-quality web and mobile applications. After reviewing your job posting, I’m confident that my background and skill set make me an excellent fit for your project — Outbound Voice AI Scheduler . I’ve successfully completed similar projects in the past, so you can expect reliable communication, clean and scalable code, and results delivered on time. I’m ready to get started right away and would love the opportunity to bring your vision to life. Looking forward to working with you. Best regards, Ahmed Hassan
$500 USD dalam 5 hari
4.8
4.8

Hi there, I will build your outbound voice AI scheduler with Twilio as the voice gateway, Dialogflow CX for NLU, and Google WaveNet for natural-sounding TTS - all wired to your calendar and CRM for fully automated appointment booking. For latency, I will stream audio using Twilio Media Streams with a bidirectional WebSocket connection rather than waiting for full utterance processing. This keeps response time under 800ms, which is the threshold where callers start noticing awkward pauses and drop off. The system will handle call initiation from your lead list, real-time slot lookup and write-back to Google Calendar or Outlook, CRM webhook posts with transcript and recording, confirmation SMS/email via Twilio or SendGrid, and live agent escalation on trigger phrases. I will also set up a lightweight dashboard for auditing call outcomes and failure reasons. I will deliver everything in a staging environment within the two-week window, including the 20+ trial call test plan with documented pass/fail results and the user guide for prompt and slot configuration updates. All code will be version-controlled in Git with clear install notes for your in-house dev. Questions: 1) Which CRM are you using, and does it support inbound webhooks or will I need to work with a specific API? Thanks and best regards, Faizan
$270 USD dalam 10 hari
5.3
5.3

Hello, there. I've built outbound voice bots for appointment scheduling using Twilio and VAPI before, so no ramp-up time needed here. The setup: VAPI orchestrates the conversation on top of Twilio, pulls live slots from Google Calendar or Outlook, confirms the booking, fires a webhook to your CRM with transcript and recording, and sends the customer a confirmation SMS or email — all without human involvement. Escalation triggers on "operator" or anything outside scope, and a clean audit log tracks outcomes and failure reasons. I'll deliver a working staging environment in week one, final handoff with 20+ documented test calls and a plain-English config guide by end of week two. Repo will be Git-versioned and written so your in-house dev can maintain it without me. What CRM are you using and is the calendar Google or Outlook? That's all I need to get started.
$500 USD dalam 7 hari
5.0
5.0

New York, United States
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Ahli sejak Okt 3, 2011
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