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I need a production-ready customer support chatbot that can understand and respond to user queries in natural language, all powered by Python. The end goal is to off-load routine customer questions, triage more complex issues, and hand off seamlessly to a live agent when required. What I already have • A clear set of FAQ-style dialogues and real chat logs for training • Access credentials for the support ticketing API and live-agent handover webhook • An AWS account (preferred host), though I am open to GCP or Azure if your tool-chain demands it What I need from you 1. A conversational NLP model—transformer-based or fine-tuned LLM—that can detect intent, extract entities, and keep short-term context across turns 2. A dialogue manager written in Python (FastAPI or Flask) that routes intents, fires API calls, and logs interactions 3. Integration hooks for my existing ticketing system so unresolved queries are escalated automatically 4. Deployment scripts (Docker and CI/CD) plus concise readme so I can reproduce the environment in one command Acceptance criteria • ≥90 % intent classification accuracy on my held-out test set • Average response latency ≤1 s under a 50-concurrent-user load test • All source code, models, and documentation delivered via private Git repo If you have previous chatbot development experience—particularly in customer support—let’s talk specifics.
ID Projek: 40419248
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63 pekerja bebas membida secara purata $22 USD/jam untuk pekerjaan ini

⭐⭐⭐⭐⭐ • Proposal to Valuable Client: CnELIndia delivers a production-ready Python NLP Customer Support Chatbot with integrated face recognition for user verification and AI management system for monitoring. • NLP Model: Fine-tune transformer-based LLM on your FAQ dialogues and chat logs for accurate intent detection, entity extraction, and multi-turn context. • Dialogue Manager: Build FastAPI-based system to route queries, execute API calls, log interactions, and escalate unresolved issues via your ticketing webhook. • Face Recognition & AI Management: Add OpenCV-based face recognition module and MySQL-backed dashboard for model updates, analytics, and oversight. • Deployment: Supply Docker containers, CI/CD pipelines, and concise README enabling one-command AWS setup. • Acceptance Met: Guarantee ≥90% intent accuracy on your test set and ≤1s latency under 50 concurrent users. • CnELIndia Team Steps for Success: 1. Kickoff data review and requirement finalization. 2. Iterative model training, integration, and testing. 3. Conduct load tests and handover simulations. 4. Deliver complete private Git repo with code, models, and docs; provide post-launch support from our Python/FastAPI/NLP experts. Let’s schedule a call to discuss past chatbot projects.
$20 USD dalam 40 hari
8.5
8.5

⭐⭐⭐⭐⭐ Create a Customer Support Chatbot to Enhance User Experience ❇️ Hi My Friend, I hope you're doing well. I've reviewed your project requirements and noticed you're looking for a production-ready customer support chatbot. Look no further; Zohaib is here to help you! My team has completed over 50 similar projects, focusing on chatbot development. I will build an efficient NLP model to understand user queries and ensure smooth hand-offs to live agents. ➡️ Why Me? I have 5 years of experience in chatbot development, particularly in customer support. My skills include natural language processing, Python programming, and API integration. Additionally, I have a strong grip on deployment techniques using Docker and CI/CD, ensuring your chatbot runs smoothly with low latency. ➡️ Let's have a quick chat to discuss your project in detail. I can show you samples of my previous work and how I can meet your requirements effectively. Looking forward to discussing this with you! ➡️ Skills & Experience: ✅ Natural Language Processing ✅ Python Programming ✅ Chatbot Development ✅ API Integration ✅ FastAPI / Flask ✅ Docker Deployment ✅ CI/CD ✅ User Intent Detection ✅ Entity Extraction ✅ Logging Interactions ✅ Automated Escalation ✅ Performance Optimization Waiting for your response! Best Regards, Zohaib
$17 USD dalam 40 hari
8.1
8.1

Hi, You're building a multi-layered system—NLP chatbot, face recognition, and AI management—all needing to work seamlessly in production. Before we dive in: are you planning these as separate microservices or one integrated platform, and what's your priority—chat accuracy or recognition speed? Let's talk details. Best Regards, Hasan
$200 USD dalam 7 hari
7.8
7.8

Hi, I can deliver a production-ready Python chatbot that handles intent detection, context-aware conversations, and seamless human handoff—built for real support workloads, not just demos. Approach: LLM + NLP layer: fine-tuned or prompt-optimized model for intent + entity extraction with short-term memory Backend: FastAPI service with a structured dialogue manager (intent routing, API triggers, escalation logic) RAG (optional but recommended): for dynamic FAQ handling and grounded answers from your chat logs/knowledge base Handoff: automatic escalation via your ticketing API + webhook Performance: async processing + caching to hit ≤1s latency @ 50 users Relevant work: https://www.freelancer.com/projects/php/OpenAI-Prompts-for-Telco-Support/reviews https://www.freelancer.com/projects/php/Sharepoint-RAG-SQL-GPT-agent/reviews I can also include analytics (intent accuracy, fallback tracking) to continuously improve performance. Ready to start and discuss your dataset. Thanks.
$20 USD dalam 40 hari
7.6
7.6

Hello, sounds like an exciting project! I've worked on building chatbots with Python and FastAPI. I can help you set up a robust NLP chatbot that understands your FAQs and integrates smoothly with your support system. Plus, I have experience deploying on AWS and optimizing resources there. Let’s chat some more to ensure we meet all your needs within budget!
$15 USD dalam 3 hari
5.6
5.6

Hello, I can handle both your Salesforce development and Python based chatbot build with a focus on clean architecture and production readiness. On Salesforce, I have experience with Apex, LWC, REST integrations, and secure API design, ensuring bulk safe logic, proper sharing rules, and scalable integrations with external systems. For the chatbot, I can build a transformer based NLP system with intent detection, entity extraction, and context handling, exposed via a FastAPI service with integration to your ticketing API and live agent handoff. I will ensure fast response times, structured logging, and a reliable escalation flow for unresolved queries. Deployment will be handled with Docker and CI CD, and all code will be delivered via Git with clear documentation for easy setup. I am ready to start immediately and align both systems for stable, production use.
$15 USD dalam 40 hari
5.4
5.4

Hello there, we are a team of Senior Full Stack Web and Mobile App Developers, AI, ML experts. We can do this project. Please, send me a message to discuss the work. Thanks Ashish Kumar.
$20 USD dalam 40 hari
5.5
5.5

Hi, I’m Karthik — AI/ML & Full-Stack Architect with 15+ years of experience building **production-grade NLP systems, chatbots, and AI platforms**. Your requirement goes beyond a basic bot — it needs **accurate intent detection, context handling, escalation logic, and scalable deployment**. I’ve built similar systems for support automation with measurable ROI. **What I’ll deliver:** • **Transformer-based NLP model** (fine-tuned LLM / BERT) for intent + entity extraction • **Context-aware dialogue manager** (FastAPI) with session memory • Smart routing: FAQs → API calls → escalation to live agent via webhook • **Ticketing integration** for seamless handover with conversation logs • **Face recognition module** (OpenCV/DeepFace) for identity/auth use cases • **AI management dashboard** for monitoring intents, retraining, and analytics • **Dockerized deployment + CI/CD** (AWS preferred: ECS/Lambda + API Gateway) **Performance Focus:** • ≥90% intent accuracy (validated on your dataset) • ≤1s response latency (optimized inference + caching) • Scalable for concurrent users with logging & monitoring **Tech Stack:** Python, FastAPI, HuggingFace/LLMs, Redis (context), PostgreSQL, Docker, AWS/GCP I ensure **clean architecture, reproducibility, and production readiness** with full Git repo delivery. Let’s build a smart support system that truly reduces workload ? — Karthik Resonite Tech
$30 USD dalam 40 hari
5.4
5.4

You already have FAQ dialogues and ticketing credentials — that’s perfect for jumping straight to model fine-tuning and a reliable handover flow. To meet 90%+ accuracy and sub-1s latency we’ll need class balancing, lightweight model distillation, and a short-term session store rather than replaying whole histories each turn. I built a FastAPI customer-support bot for an ecommerce client, fine-tuned DistilBERT, reached 93% intent accuracy, and shipped Zendesk handovers on AWS. I’ll preprocess your logs, fine-tune a production-friendly transformer for intent + entity extraction, implement a FastAPI dialogue manager with Redis session state, wire the ticketing webhook for automatic escalations, and provide Docker + GitHub Actions to deploy to ECS Fargate. All code, models, and a one-command README delivered in a private Git repo. My bid: $20. How many distinct intents do you have and roughly how many annotated examples per intent?
$20 USD dalam 7 hari
4.8
4.8

Interesting project, I will build the chatbot with a fine-tuned transformer for intent, entities, and short-term context, a FastAPI dialogue manager that routes intents and fires ticketing and handover calls, and Dockerized CI/CD deployment on AWS. Hitting ≤1s latency at 50-concurrent load needs a hybrid stack: a small encoder like DistilBERT for intent and entities inside the API, and LLM calls only for fallback responses, since full-LLM-per-turn cannot hit that latency without aggressive caching. Questions: 1) Approximate intent count and class imbalance? Drives model choice and accuracy ceiling. 2) Ticketing system specifics (Zendesk, Freshdesk, custom)? 3) AWS target: ECS Fargate, EKS, or Lambda + API Gateway? Send me a message and we can go over the details. Best regards, Faizan
$17 USD dalam 40 hari
5.0
5.0

Handling repetitive customer questions eats up valuable time and slows down your support flow, especially when the handoff to a live agent is clunky or manual. Missing quick intent recognition or delayed responses can frustrate users and tie up your team with easily solvable queries. You can expect a Python-powered chatbot that accurately understands and responds to users in real time, smoothly passes complex issues to your agents, and integrates right into your existing ticket system for seamless escalation. First, I will train a conversational model tailored to your real chat logs and FAQ dialogues. Next, I will build a Python dialogue manager that routes queries, triggers your ticketing API, and keeps track of context. Finally, I will provide deployment scripts and clear documentation so you can launch and reproduce the environment easily on AWS. Would you like to walk through the specific intents and escalation flows you want the bot to handle first?
$19 USD dalam 40 hari
4.8
4.8

Hi there, Strong alignment with this project comes from experience building production-grade AI systems combining NLP chatbots, computer vision (face recognition), and scalable backend management platforms. Clear understanding of your requirement to develop a Python-based customer support chatbot with intent detection, entity extraction, context handling, and seamless escalation to live agents, along with face recognition and AI management capabilities. Expertise across transformer models, FastAPI/Flask, and cloud deployment ensures fast response times, accurate intent classification, secure integrations, and scalable infrastructure with Docker and CI/CD pipelines. Risk is minimized through robust model validation, latency optimization, secure data handling, and structured logging for monitoring and improvements. Available to start immediately happy to discuss architecture, timeline, and next steps. Recent work: https://www.freelancer.com/u/chiragardeshna Regards Chirag
$20 USD dalam 40 hari
4.4
4.4

Hi,I’m an Applied ML Engineer with experience building production-ready NLP systems,chatbots,AI agents,intent classifiers,RAG pipelines,& API-integrated automation tools in Python Relevant projects I’ve worked on: >>AI support/search chatbot:built a multi-turn chatbot using LangGraph/LangChain with intent routing,context detection,query rewriting,tool execution,& memory-aware conversation flow >>Production AI agents:developed supervisor-agent architecture to route user requests between search,actions,& hybrid workflows,with structured state handling & API execution >>NLP/RAG systems:built document ingestion,semantic search,embeddings,pgvector retrieval,FastAPI endpoints,& Streamlit/REST-ready interfaces >>Intent/entity extraction:worked on text classification,entity extraction,query parsing,semantic matching,& structured JSON generation from natural language Proposed Solution: end-to-end chatbot lifecycle: >>Intelligence:Transformer-based intent classification & entity extraction (IDs,product,urgency) >>Dialogue:Context-aware conversation management via FastAPI/Flask with FAQ & ticket routing >>Operations:Automated live-agent handoff for complex issues & integrated fallback handling >>Infrastructure:Interaction logging,Dockerization & CI/CD pipelines for AWS deployment Deliverables >>Codebase:Source code,training scripts & private Git repository >>Service:Containerized API with ticketing hooks & Docker configuration >>Documentation:README & CI/CD setup guides
$15 USD dalam 40 hari
4.3
4.3

Dear Client, I’m an experienced full-stack developer with over 10 years of experience in web and mobile application development, specializing in building scalable, responsive, and high-performance solutions for diverse business needs. I understand you are looking for a reliable developer to build or improve your project, including web or mobile applications similar to CRM, dashboards, or APIs, and I have worked on similar solutions successfully. My skills in React, Vue, Laravel, PHP, Python, REST APIs, and database design ensure efficient and high-quality delivery. Feel free to share more details or ask questions. I’m ready to refine my approach to match your exact requirements. Looking forward to working with you. Best regards, Md Ruhul Ajom
$20 USD dalam 40 hari
5.2
5.2

Being in the tech industry as a full-stack developer for more than 8 years, I've seen and done it all. From databases to AI automation, I have comprehensive knowledge and experience working with the technologies required for your Python NLP customer support chatbot project and AI management system like FastAPI, Java, MySQL, and most importantly, Python. Customer support chatbots have become increasingly valuable in enhancing business efficiency and customer satisfaction. I bring my expertise from developing mobile applications along with backend service development to this project to make it an absolute success. Furthermore, the focus on mobile solutions extends to creating a streamlined user-centric experience with low response latency for your customers. Additionally, I understand the importance of documentation for reproducibility, clean deployment using CI/CD, and maintaining a stable environment within Docker containers. I am well-versed with these tools ensuring that your project is successfully deployed and ready to go. Contact me now as I am excited to discuss your specific needs in more depth!
$15 USD dalam 40 hari
3.5
3.5

I can build a production ready customer support chatbot in Python that meets your requirements for accuracy, scalability, and seamless integration. With my background as a full-stack AI developer, I specialize in designing conversational systems using transformer based models and fine tuned LLMs capable of intent detection, entity extraction, and maintaining conversational context across turns. I will develop a robust dialogue management layer using Python frameworks such as Fast API, enabling efficient routing of intents, API orchestration, and structured logging. Your existing FAQ datasets and chat logs will be leveraged to fine-tune and validate the model to achieve high intent classification accuracy (≥90%). I will also implement integration with your ticketing system via API and webhook to ensure smooth escalation and live-agent handoff for complex queries. The solution will be fully containerized using Docker, with CI/CD pipelines configured for reproducible deployment on AWS (or GCP/Azure if needed), along with clear documentation for one command setup. Performance optimization will ensure sub-second response latency under concurrent load conditions. I have prior experience building customer support chatbots and scalable AI systems, and I focus on delivering clean, maintainable code along with production-grade architecture. I’d be happy to discuss your data, API structure, and deployment preferences to tailor the system precisely to your needs.
$25 USD dalam 40 hari
2.9
2.9

Hi, I understand you need a production-ready Python chatbot that can handle real conversations, integrate with your ticketing system, and scale reliably with low latency. I have experience building LLM-powered support bots using FastAPI, transformer models, and RAG-based pipelines for high intent accuracy and contextual responses. I can design a clean dialogue manager, integrate escalation via your API/webhooks, and ensure sub-second responses with optimized deployment on AWS (Docker + CI/CD). Logging, monitoring, and scalability will be built in from day one. We can do this and have prepared a roadmap for it. Can we connect to discuss? Looking forward to hearing from you. Best, Murtuza
$20 USD dalam 40 hari
2.5
2.5

1. Data preparation & labeling Clean your FAQ and chat logs, remove noise, and label intents (e.g., “refund_request”) and entities (order_id, date). Split into train/validation/test sets. 2. NLP model development Fine-tune a transformer model (like BERT or a lightweight LLM) for intent classification and entity extraction. Use frameworks like Hugging Face + spaCy. Add context handling via session memory (last 2–3 turns). 3. Dialogue manager (Python) Build with FastAPI. Create routing logic: detect intent → call handler → generate response. Maintain session state (Redis recommended) for context continuity. 4. Business logic & API integration Connect to your ticketing API. If confidence score < threshold or user asks for human help, trigger escalation via webhook. Log all interactions in a database (MySQL/PostgreSQL). 5. Response generation Use templated responses for accuracy + optional LLM fallback for flexible replies. Ensure guardrails to avoid hallucinations. 6. Performance optimization Quantize or distill the model for speed. Use async FastAPI endpoints and caching for repeated queries. 7. Deployment Dockerize the app. Use AWS (ECS or EKS). Add CI/CD (GitHub Actions) to automate testing and deployment.
$20 USD dalam 80 hari
2.4
2.4

I can design and deliver a production-ready Python NLP customer support chatbot, along with a reliable face recognition system and a lightweight AI management interface tailored to your workflows. These components will work together to improve user experience, security, and operational oversight. I’ve built NLP chatbots that handle real-world customer queries, integrate with existing APIs/CRMs, and support multilingual scenarios. I also have experience implementing face recognition pipelines using OpenCV/Deep Learning frameworks, focusing on accuracy, privacy, and performance in production environments. My approach will be to define core intents and FAQ coverage, design a scalable chatbot backend, then integrate the face recognition module and an admin/management panel for monitoring, updating responses, and reviewing logs. I would love to chat more about your project! Regards
$20 USD dalam 7 hari
3.5
3.5

With an extensive background in Python and Machine Learning, I am particularly well-suited to meet the needs of your project. The core of this task requires solid knowledge and experience with NLP models, entity extraction, and intent detection. I have honed these very skills on numerous projects while creating production-level AI solutions, enabling me to offer you not just theoretical expertise but proven hands-on capability as well. In addition to my technical skills, I understand the importance of a smooth deployment process which led me to become well-versed in Docker and CI/CD practices. This will ensure that your production environment is primed effectively for tasks like escalations within your existing ticketing system. Furthermore, my experience with AWS (though I’m equally comfortable with GCP or Azure) will enable the project to utilize the most effective tool stack for your unique case scenario. Don’t let anything limit what we can achieve together. To guarantee satisfaction and transparency throughout the development of this project, my deliverables exceed just clean code—I'm committed to providing concise documentation that covers environmental setup at every stage making reproducibility seamless. So whether you want to autonomously run the whole system or tweak specific parts in line with evolving demands, I've got you covered.
$15 USD dalam 52 hari
1.9
1.9

Niwari, India
Ahli sejak Okt 29, 2025
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₹12500-37500 INR
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