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I need an AI-driven chatbot that lives inside WhatsApp and handles all the general inquiries my customers send us each day. The goal is to give them helpful, human-like answers 24/7 without forcing them to leave the app they already use. Here is what I have in mind. The bot must connect through the official WhatsApp Business API, greet users automatically, recognise intent, pull answers from a knowledge base I will supply (PDFs, web links and a short FAQ), and escalate seamlessly to a live agent whenever it cannot resolve a question on its own. Natural-language understanding is essential, so feel free to recommend Dialogflow, Rasa, GPT-based solutions or any stack you trust, as long as the final experience is fast and compliant with WhatsApp policies. Deliverables I expect: • A fully configured WhatsApp bot running in my Business account. • Admin dashboard or simple back-end that lets me update responses and view conversation logs. • Short training guide so my team can add new FAQs or hand-off rules themselves. Acceptance will be based on the bot reliably answering at least 85 % of common questions in a test set we will provide and handing off the rest correctly. If you have built conversational AI or WhatsApp integrations before, please share a quick demo or link so I can see it in action.
Project ID: 40551776
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88 freelancers are bidding on average ₹24,076 INR for this job

The official WhatsApp Business API doesn't let a bot free-text back after the 24 hour session window closes, and that plus the 85% test-set bar you've set means this only works if the retrieval is grounded tightly to your PDFs and FAQ content, not a model guessing from general knowledge. I'd build it as a RAG pipeline: your PDFs, links and FAQ content get chunked and embedded into a vector store, the bot answers strictly from retrieved context, and anything below a confidence threshold gets routed to a live agent instead of guessed at. That routing logic is really the core of hitting your 85% target cleanly, since a wrong answer that looks confident is worse than an honest handoff. Every conversation gets logged with the retrieved sources attached, so when something misses you can see exactly why. The admin backend lets you add or edit FAQ entries and swap source documents without touching code or redeploying, which is what makes the 85% number maintainable past launch rather than a one-time score against your test set. 75000 INR, 12 days, one milestone covering the full build: WhatsApp Business API integration, the RAG ingestion and answering pipeline, conversation logging, the admin panel, and handoff rules, tested against your question set before handover. This is an indicative estimate from the brief, I'll give you a firm quote once the scope and test set are locked. Is the test set already written, or still being put together? That changes how early I can start measuring against the 85% bar.
₹75,000 INR in 12 days
5.5
5.5

As a seasoned Full-Stack Developer with some focus on AI, I am equipped with the skills and experience you need to bring your WhatsApp AI Support Bot to life. Over my 7+ years in the tech industry, I've built production-grade web and mobile applications, SaaS platforms and have powered them with AI for superior user experience. In fact, one of my core areas of expertise is developing conversational AI solutions, which aligns perfectly with your needs for this project. My proficiency spans across not just one but multiple relevant technologies like React.js, Node.js, Python and more, ensuring that I have solutions to all the challenges that might arise along the way. I’m also well-versed in various NLP techniques and frameworks like Dialogflow and GPT-based solutions – all of which will be invaluable in delivering a bot that rapidly understands user intent and yields accurate responses that meet their requirements. What makes me different from the rest? First off, my commitment to effective communication sets me apart. I provide daily updates and realistic timelines throughout the project so you're never left guessing. Secondly, I prioritize efficiency by writing clean code which is well-documented and easy to manage for future maintenance. My approach extends beyond just coding
₹35,000 INR in 7 days
5.3
5.3

With over 14 years of experience in full-stack development, I can ensure a seamless WhatsApp AI Support Bot fully equipped to cater to your customer inquiries. My proficiency in MERN/MEAN and Mobie App Development frameworks will ensure that the bot is effective and efficient. I'm skilled in integrating APIs and Services, which will enable a smooth connection through the WhatsApp Business API. As an experienced developer, I understand that the true value of an AI-driven chatbot lies in its understanding of user intent and providing human-like responses. My past deployments include integrations with Dialogflow, Rasa and GPT-based solutions, making me proficient with these tools for your project's success. Additionally, I am well-versed with maintaining compliance with various platform policies and ensuring a secure product functionality. The Admin Dashboard or back-end that comes with the bot will provide easy access for you to update responses and view conversation logs. Furthermore, I will create a comprehensive training guide to empower your team to add new FAQs or hand-off rules themselves - reducing dependencies on my assistance in the long run. In conclusion, choosing me for this project means leveraging my extensive technical expertise across diverse industries- promising a tailored, robust and innovative solution for your business needs. Let's connect further to explore how I can augment your customers' experiences through this WhatsApp AI bot!
₹25,000 INR in 7 days
5.0
5.0

Hi there, I can build a WhatsApp AI support bot using the official WhatsApp Business API with a GPT based solution. It will answer from your PDFs, web links and FAQs, greet users, detect intent, and smoothly hand off to a live agent. I'll also provide an admin dashboard, conversation logs, and a simple training guide. Do you already have WhatsApp Business API access and a preferred BSP such as Meta or Twilio? I have experience with WhatsApp API, GPT, API integrations, Node.js, Python, React, databases, and AI chatbot development. I can also share relevant work in chat. I can provide you with perfect results and start immediately after we finalize the plan. Let's discuss the details via chat. Best regards, Malix
₹15,000 INR in 7 days
4.8
4.8

Hello, I’m an AI & Full-Stack Developer with 10+ years of experience building intelligent chatbots, WhatsApp Business API integrations, and GPT-powered conversational AI solutions. I can develop a fast, secure, and scalable chatbot that delivers accurate responses, seamlessly escalates to live agents, and complies with WhatsApp Business policies. Key Deliverables: WhatsApp Business API chatbot integration GPT-powered intent recognition and knowledge base (PDFs, FAQs, web links) Automated greetings and human hand-off workflow Admin dashboard for FAQs and conversation logs API integration and secure backend Conversation testing, optimization, and documentation Training guide for your team I have experience developing AI-powered customer support solutions focused on accuracy, performance, and user experience, ensuring your chatbot meets the 85% response accuracy target. Let's connect and discuss your project in detail.
₹37,000 INR in 7 days
4.6
4.6

Hello, I will build your AI driven WhatsApp customer support chatbot using your preferred technology stack. I will establish a secure connection using the official WhatsApp Business API, ensuring complete compliance with their messaging policies. To deliver accurate, human-like answers, I will implement a GPT-based retrieval-augmented generation model or use Dialogflow/Rasa for intent recognition and dialog flow management. I will design a document-processing pipeline to parse and index your supplied FAQs, PDFs, and website links into a secure vector database, allowing the bot to fetch context-aware responses instantly. Additionally, I will develop the escalation logic to route conversations to a live human agent seamlessly whenever the AI confidence score drops below your specified threshold. 1) Do you have active Meta Developer credentials and a verified business account ready for the WhatsApp Business API integration? 2) What specific live agent platform, such as Zendesk, HubSpot, or a custom portal, should the bot escalate the chat to when human help is needed? 3) Do you prefer a completely custom-coded Python or Node.js solution, or utilizing a conversational platform like Dialogflow or Rasa? Thanks, Bharat
₹22,000 INR in 12 days
4.6
4.6

I understand you need an AI-driven WhatsApp chatbot to handle customer inquiries efficiently within the app. I propose using Dialogflow for natural-language understanding and seamless escalation to live agents when needed. My approach involves setting up the bot to greet users, recognize intent, and retrieve answers from your knowledge base. I will ensure compliance with WhatsApp policies and deliver a user-friendly admin dashboard for easy updates. With experience in building conversational AI solutions, I am confident in creating a bot that meets your requirements. Have you considered specific FAQs or hand-off rules for the bot? Can we discuss further details to tailor the solution to your business needs?
₹28,150 INR in 7 days
3.4
3.4

As an experienced web developer, I have built a variety of solutions, including complex applications, API integrations and chatbot systems. The skills I've acquired over my 8+ years of experience pair perfectly with your project needs for a conversational AI-driven WhatsApp support bot. I understand the importance of keeping the user experience smooth by leveraging existing platforms effectively. I can work successfully in integrating your bot with the WhatsApp Business API to ensure your customers receive timely and accurate assistance within the WhatsApp environment they already use. Additionally, my expertise in backend and frontend development enables me to create a robust admin dashboard for you to easily manage responses, view conversation logs and provide frequent updates to the knowledge base. Moreover, my proficiency in NLP stack like Dialogflow would enable me to ensure that your bot's natural- language understanding is seamless and gets every customer query resolved efficiently. What sets me apart is not just my technical acumen but also my commitment towards delivering effective results and providing excellent support post delivery. Your project is both demanding and exciting, and I'm eager to take on this new challenge. Let's collaborate to bring your innovative WhatsApp AI Support Bot project to life while achieving the desired benchmark for answering key queries efficiently and escalating them correctly when necessary.
₹15,000 INR in 7 days
3.6
3.6

Hi, I have experience building AI-powered chatbots and integrating the official WhatsApp Business API. I can develop a smart WhatsApp chatbot that delivers context-aware responses from your knowledge base, supports seamless live-agent handoff, and includes an easy-to-manage admin panel for updating FAQs and reviewing conversations. The solution will be scalable, compliant with WhatsApp policies, and designed to provide fast, reliable customer support. I'd be happy to discuss the architecture, timeline, and share relevant experience. Best regards, Shailender
₹35,000 INR in 7 days
2.7
2.7

"85% of common questions" is the bar you set, and hitting it depends more on how the knowledge base is structured than which NLU engine gets picked. I'd start by mapping your FAQ, PDFs, and web links into a searchable knowledge store, then wire that into WhatsApp through the official Business Cloud API so the flow stays compliant from day one. Intent recognition and fallback logic sit on top, with a clean handoff to a live agent whenever confidence drops below your threshold, not just on hard failures. On the back end you'd get a simple dashboard to edit FAQ entries, review conversation logs, and track resolution rate against that 85% target, plus a short guide so your staff can add new answers or handoff rules without touching code. First 48 hours: I'd audit your current FAQ and PDF content to flag gaps before any build starts, since thin source material is usually what tanks the resolution number more than the model itself. How many languages does the bot need to support, and is your knowledge base mostly structured Q&A or long-form PDF text? Best regards, Isaac
₹25,000 INR in 7 days
2.4
2.4

As a developer with a strong background in artificial intelligence and chatbot integration, I am confident that I am the best fit for your WhatsApp AI Support Bot project. With 6+ years of experience crafting and implementing AI-powered systems and chatbots, I have successfully completed numerous projects that required the same stack you have described: Dialogflow, Rasa, GPT-based solutions, and more. In addition to my AI competencies, I excel in full-stack development including React.js and Node.js which are highly valuable for rendering the backend and frontend of your WhatsApp bot as per your preferences. My extensive knowledge of backend architecture enables me to create an admin dashboard or simple back-end that empowers you to update responses and view conversation logs yourself. I'll also provide a training guide for seamless knowledge base management. Moreover, my experience in business automation using n8n, Zapier, Make aligns perfectly with what you're looking for. This allows me to set up efficient integrations with the official WhatsApp Business API, ensuring effective routing of queries between the bot and live agents.
₹18,000 INR in 9 days
2.2
2.2

Hello, I have reviewed your requirement for a WhatsApp Support Bot development. I can help you build an intelligent AI-powered WhatsApp chatbot that can automate customer support, handle FAQs, understand user queries, and provide fast, accurate responses. I have experience with chatbot development, WhatsApp Business API integration, AI/NLP solutions, API integrations, automation workflows, and backend development. I can implement features like knowledge-base responses, customer query handling, conversation flows, human-agent escalation, and analytics support as required. I will deliver a reliable, scalable bot with clean architecture and ensure smooth testing and deployment for your business needs. Looking forward to discussing your requirements. Regards, Acute Tech Solutions
₹25,000 INR in 7 days
1.9
1.9

Hi, I have experience building AI-powered conversational systems with WhatsApp Business API, NLP workflows, and knowledge-base integrations, and I can deliver a reliable chatbot with human-like responses, intelligent escalation, and an easy-to-manage admin interface.
₹25,000 INR in 7 days
1.3
1.3

Hi, I hope you're doing well. I've delivered several WhatsApp and chatbot builds integrating the WhatsApp Business API and GPT models. For a recent support bot I used Dialogflow for intent parsing, OpenAI embeddings to index PDFs and FAQs, and a tiny admin panel for editing replies and viewing logs. I'd start by connecting your Business account, ingesting your PDFs into embeddings (FAISS) and wiring intent fallback to a live-agent webhook. If you have ten minutes, I'd like to compare notes on the acceptance test set and hand-off rules so we align before I begin. Thank you, Alpeshbhai M.
₹25,000 INR in 31 days
1.2
1.2

Hi, I'd be happy to help you build your WhatsApp AI Support Bot. I have 8+ years of experience in full-stack development with Node.js, React, AI integrations, and API development. I've also developed AI-based SaaS products, including an AI Website Builder, AI Lead Generation Platform, and AI Content Generator. For your project, I can integrate the official WhatsApp Business API with an AI-powered chatbot that understands customer queries, answers using your FAQs, PDFs, and website content, and seamlessly transfers conversations to a live agent whenever required. I'll also provide an easy-to-use admin panel to manage FAQs, review conversation logs, and update responses without needing any coding knowledge. The solution will be scalable, secure, and designed to deliver fast, natural conversations while following WhatsApp Business API best practices. I'll also provide complete documentation and a training guide so your team can manage the chatbot independently. I'm available to start immediately and would be happy to discuss your requirements in more detail. Regards.
₹12,500 INR in 7 days
1.0
1.0

Your customers are already on WhatsApp — the problem is keeping them there and getting answers resolved without a human touching every single message. I've built this exact pipeline before: RAG-based retrieval over mixed sources (PDFs, URLs, structured FAQs) feeding into a GPT-4o layer, wrapped with Twilio's WhatsApp Business API for delivery. The handoff logic isn't just a fallback — it's a routing condition that triggers on confidence score thresholds, so your agents only get tickets that genuinely need them, not noise. For the admin side I'd ship a lightweight dashboard where your team can upload new documents, edit FAQ entries, and pull conversation logs — no code required on your end. One thing that'll determine the architecture before I write a single line: do you already have a WhatsApp Business API account approved through Meta, or are you starting from the application process? That changes the setup timeline by about a week and affects which hosting path makes the most sense.
₹12,500 INR in 3 days
0.7
0.7

Hi there! This sounds like a great project, and I'd love to help you build this. I have extensive experience setting up official WhatsApp Business API integrations and pairing them with robust AI brains (like GPT-powered assistants or Dialogflow, depending on your preference) to handle natural-language customer inquiries. Setting up the hand-off logic to a live agent and building a clean, simple dashboard for your team to view logs and update the knowledge base is right up my alley. I completely understand the importance of hitting that 85% accuracy mark. To achieve this, I focus heavily on structuring your PDFs and FAQs into a clean retrieval system so the bot always has the exact context it needs to give accurate, human-like responses without "hallucinating." I strictly follow Meta’s official guidelines, ensuring the setup is fully compliant, reliable, and lightning-fast for your customers. I have a few video walkthroughs of similar WhatsApp bots and admin dashboards I've built that I can share with you right away. Let's open up a chat so I can send those over and we can discuss your specific timeline and budget goals for the project!
₹15,000 INR in 7 days
0.7
0.7

Hey there, I already have a similar WhatsApp AI chatbot demo and would be happy to share it with you. I've built AI chatbots with WhatsApp Business API, knowledge base integration, live agent handoff, and admin dashboards. I went through your requirements, and I'd love to build a smart WhatsApp chatbot that provides natural, human-like responses, answers FAQs from your knowledge base, and seamlessly transfers conversations to your team whenever needed. The solution will be easy to manage and scalable as your business grows. I'd love to discuss your project. Thanks, Rohit
₹20,000 INR in 7 days
0.7
0.7

Hi, I read through your requirements, and I like the approach you're taking. Rather than building a basic rule-based bot, you're looking for an AI assistant that can answer customer questions naturally, use your existing knowledge base, and smoothly transfer conversations to a human when needed. My recommendation is to build the solution using the official WhatsApp Business API combined with a Retrieval-Augmented Generation (RAG) architecture. This allows the chatbot to answer questions using your PDFs, website content, and FAQs without requiring expensive model training, while making it easy to keep the knowledge base up to date. The solution will include: * Integration with the official WhatsApp Business API * AI-powered responses based on your documents, website, and FAQs * Automatic greetings and intent recognition * Smart escalation to a live agent whenever the bot cannot confidently answer * Conversation history and logs * Admin dashboard to manage FAQs, documents, and responses * Training guide so your team can update the knowledge base without developer assistance The system will be designed to provide fast responses, remain scalable as your knowledge base grows, and follow WhatsApp Business policies. I can start with a working prototype and then refine the chatbot using your test questions to help achieve the response accuracy you're targeting. Looking forward to discussing your project. Best Regards, Prachi
₹25,000 INR in 12 days
0.4
0.4

Hi — the phrase that matters in your brief is 'helpful, human-like answers 24/7,' and the trap with WhatsApp AI bots is they either sound robotic or they confidently make things up. I build these so they do neither. Approach: connect via the official WhatsApp Business (Cloud) API, then ground the AI in YOUR actual content — FAQs, policies, product info — using retrieval (RAG) so every answer comes from your real information, not the model's imagination. That's what makes it human-like AND accurate. I add a confidence check so anything the bot isn't sure about escalates cleanly to a human instead of guessing, and it captures the conversation context so your team isn't starting from zero. Handles the everyday inquiries 24/7, exactly as you want. Rating 5.0 stars. Two questions: do you have existing FAQs/docs I can ground it in, and roughly what are the top question types customers send? — Ricardo
₹23,000 INR in 14 days
0.4
0.4

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