
Open
Posted
•
Ends in 1 day
Paid on delivery
**Title:** Urgent – Build Custom CRM for Credit Recovery (1 Week Deadline) **Description:** I need a **custom CRM system built urgently** for my **credit recovery and debt collection calling process.** This is a **fixed-scope project** and must be delivered in **7 days max** — no exceptions. Only apply if you can commit to this timeline. **Required Features (Deliverables):** 1. **Client & Case Management** * Borrower database with loan details, recovery status, and case history. * Search, filter, and assign cases to telecallers. 2. **Telecaller Module** * Agent login. * Daily call logs, notes, and outcomes tracking. * Promise-to-Pay (PTP) entries with auto reminders. 3. **Follow-Up & Escalation** * Automated task scheduling for pending dues. * SMS/email triggers for follow-ups. * Escalation alerts if deadlines are missed. 4. **KPI Dashboard** * Live metrics on calls, PTPs, and recoveries. * Manager view for overall performance & reports. 5. **System Requirements** * Web-based + mobile-friendly. * Clean UI, simple for telecallers. * Export reports (Excel/PDF). * Scalable for future add-ons. **Timeline:** * Must be completed and delivered **within 7 days.** * Daily progress updates required. **Milestone Breakdown (Strict):** * **Day 1:** Setup project architecture, database schema, and authentication module. * **Day 2:** Implement Client & Case Management module. * **Day 3:** Build Telecaller Module (call logs, PTP tracking). * **Day 4:** Develop Follow-Up & Escalation system with reminders/alerts. * **Day 5:** Create KPI Dashboard with live metrics & reporting. * **Day 6:** UI/UX polish, mobile responsiveness, PDF/Excel export. * **Day 7:** Full testing, bug fixes, and deployment (server setup). **Budget:** * Fixed, competitive — depends on expertise and proven ability to deliver fast. **Who Should Apply:** * Developers/teams with **prior CRM / call center experience.** * Must show **portfolio or live demo of a CRM** you’ve built. * Must be able to work **intensively this week** to finish on time. **Penalty / Bonus Clause:** * **Failure to meet daily milestones = project cancellation (no payment).** * **Early or on-time delivery with all requirements met = performance bonus.** To be considered, send: * Your chosen tech stack. * Confirmation you can meet the 7-day milestone plan. * Examples of similar CRM projects. ---
Project ID: 39734789
34 proposals
Open for bidding
Remote project
Active 4 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
34 freelancers are bidding on average ₹7,181 INR for this job

Hello, With 10+ years of experience in building custom CRM and call center systems, I can deliver a full-featured Credit Recovery CRM within your strict 7-day deadline. I’ve implemented borrower management, telecaller modules, automated follow-ups, and KPI dashboards for finance and debt collection clients before, ensuring fast, scalable, and user-friendly solutions. Proposed Tech Stack: PHP (Laravel) or Node.js + MySQL/PostgreSQL, Bootstrap/Tailwind for responsive UI, plus optional React for dashboard interactivity. Plan to Meet Milestones: Day 1: Setup architecture, DB schema, authentication. Day 2: Client & Case Management. Day 3: Telecaller Module (call logs, PTP tracking). Day 4: Follow-Up & Escalation automation. Day 5: KPI Dashboard with live metrics & reporting. Day 6: UI/UX polish, mobile responsiveness, PDF/Excel export. Day 7: Full testing, bug fixes, deployment. I commit to daily progress updates and can work intensively to ensure timely delivery. Previous CRM projects include full call-center workflows, task automation, and analytics dashboards—ready to share portfolio on request. I guarantee a clean, mobile-friendly interface, reliable automation, and scalable architecture for future growth. On-time completion with all requirements met is my priority. Regards, Karthik
₹22,200 INR in 7 days
5.0
5.0

Choosing me for your Credit Recovery CRM Build-Out project would be a wise investment in efficiency, speed, and ROI. Not only am I a distinguished professional within the top 4% of freelancers on this platform, but I am also adept at API Development and PHP – a proficiency that best fits your project's requirements. With my technical expertise, we can build a powerful CRM within your strict 7-day timeline. In addition to my technical skills, my broad experience with Web & App Development will ensure that your CRM is not only robust but also user-friendly. It will feature an intuitive UI for telecallers along with essential features like borrower data management, case assignment, daily call logs & PTP tracking, automated follow-up system with reminders and escalation alerts, an exportable KPI dashboard and more. To demonstrate my competency further, I have developed similar CRMs in the past which have been successfully deployed in real work scenarios. I understand the criticality of maintaining data integrity and adherence to deadlines in debt collection processes, which makes me particularly suitable for this demanding project. Let's work together in ensuring timely delivery without compromising on functionality!
₹7,000 INR in 7 days
3.1
3.1

I believe we are a perfect fit for your project to streamline your credit-recovery calling team's operations by implementing a tailor-made CRM solution. Our focus on lead management, seamless customer communication, and comprehensive reporting align perfectly with your requirements. While I am new to freelancer, I have tons of experience and have done other projects off site. I would love to chat more about your project! Worst case scenario you walk away with a free consultation. Regards, Zander Steenkamp
₹9,400 INR in 10 days
0.6
0.6

"I am a perfect fit for your project as I understand the need for a clean, professional, and integrated CRM system for your credit-recovery team." While I am new to freelancer.com, I have tons of experience and have done other projects off-site. I would love to chat more about your project! Regards, Sadaqah
₹6,250 INR in 5 days
0.0
0.0

I am a perfect fit for your project. As a professional web development agency, we excel in building tailored solutions that align closely with your business needs. Our expertise in Java development ensures robust, scalable enterprise solutions utilizing the latest frameworks like Spring and Hibernate. Additionally, our graphic design team creates engaging visual identities and digital content that effectively convey your brand's message. By integrating seamless lead management, customer communication, and reporting functionalities, we deliver a user-friendly CRM solution that boosts efficiency. Let's discuss how our integrated approach can enhance your credit-recovery team's productivity and streamline operations. Looking forward to collaborating with you! Kind Regards, Regardt Visser
₹5,000 INR in 7 days
0.0
0.0

Subject: Project Bid for Custom CRM Platform Development Dear Ravi, My skills and experience align perfectly with the requirements of your project. With over five years of CRM development experience, I specialize in creating clean, professional, and user-friendly solutions that streamline processes and enhance productivity. I understand the importance of automated lead management, seamless customer communication, and comprehensive reporting based on the detailed capabilities and integrations you require. I am confident that I can deliver a custom CRM solution that exceeds your expectations. I would love to discuss your project further and demonstrate how our expertise can benefit your credit-recovery calling team. Looking forward to the opportunity to work together. Warm regards, Shamuss Booysen
₹6,250 INR in 14 days
0.0
0.0

I am an expert CRM developer with strong experience in building cloud-based lead management and communication platforms tailored for sales and recovery teams. I have implemented CRMs where automated lead pipelines, integrated telephony/WhatsApp/email, and custom dashboards improved agent productivity by over 35% and provided managers with real-time recovery insights. A unified CRM will streamline your team’s workflow, reduce errors from manual tracking, and deliver clear performance reporting. I am confident in configuring a scalable, production-ready solution that meets all your core requirements and integrations, while setting up future-ready workflows your team can easily maintain and expand.
₹3,000 INR in 4 days
0.0
0.0

Guaranteed results ✅, or zero cost to you ?. Your need for a seamless, automated CRM solution aligns perfectly with my expertise. While new to Freelancer, I have a wealth of experience from projects I’ve completed elsewhere. I’m offering my services at a discounted rate to build my presence here, but I assure you the quality of my work will be top-notch and exceed your expectations. I specialize in custom CRM development with integrations to email, telephony, and WhatsApp platforms. I will ensure a clean, responsive UI and provide detailed reporting and analytics. I'm excited to connect and discuss how I can help with your project! Regards, Aashieq Joseph
₹6,250 INR in 14 days
0.0
0.0

"I am a perfect fit for your project, Ravi. Your need for a clean, professional, and user-friendly CRM aligns with my expertise in developing seamless and integrated systems." "While I am new to Freelancer, I bring years of experience and have successfully delivered similar projects off-site." "I would love to chat more about your project! Regards, Ryan"
₹5,650 INR in 14 days
0.0
0.0

I possess the ideal blend of experience and expertise to deliver the CRM solution tailored to your credit-recovery calling team's needs. With a track record of designing seamless and efficient systems, I prioritize smooth lead management, clear customer communication, and insightful reporting. My knack for integrating diverse platforms and commitment to user-friendly design make me the perfect fit for your project. Let's connect to discuss your requirements further and bring your vision to life. Looking forward to collaborating with you. Regards, Dylan Carlisle
₹6,250 INR in 14 days
0.0
0.0

"I am a perfect fit for your project. Your credit-recovery calling team needs a seamless CRM to manage leads, track interactions, and provide in-depth analytics. While I am new to freelancer, I have tons of experience developing customized CRM solutions for efficient lead management and robust reporting. I would love to chat more about your project! Regards, Enri Esterhizen"
₹9,400 INR in 14 days
0.0
0.0

Hello, Your description of a purpose-built CRM for credit-recovery operations is clear and well-structured. I specialize in designing SaaS and self-hosted CRM systems that replace fragmented tools with streamlined, integrated workflows. For your team, I would deliver a platform that: 1. Lead Management – import lists, define custom pipelines, auto-assign leads, and enable tagging/scoring so agents always know the next priority. 2. Customer Communication – capture every call, email, and WhatsApp exchange in one timeline, with triggers for follow-ups and ready templates. 3. Reporting & Analytics – live dashboards showing promises-to-pay, agent collections, call outcomes, and aging buckets, all exportable to CSV/PDF. Integrations will include: Gmail/Outlook sync (IMAP/SMTP) for seamless threads. Dialer/telephony integration so calls are recorded and logged automatically. WhatsApp API or Twilio bridge for compliant two-way messaging. The CRM would be cloud-hosted with role-based permissions, a responsive UI optimized for both desktop and laptops, and an open API for future services like payment gateways. I can implement this either with a tailored white-label framework for faster delivery or a modular build for maximum flexibility. The final handover will include a working environment for your agents, verified integrations, a custom KPI dashboard, and an admin guide with a walkthrough session. Regards
₹6,000 INR in 3 days
0.0
0.0

I am a perfect fit for your project as I understand the need to replace your current spreadsheet system with a clean, professional CRM solution for your credit-recovery calling team. While I am new to freelancer, I have tons of experience and have done other projects off site. I would love to chat more about your project! Regards, Divan Van Tonder
₹6,250 INR in 14 days
0.0
0.0

My skills and passion align perfectly with this project, and I’m ready to bring your vision to life. A seamless CRM with lead management, customer communication, and detailed reporting is crucial for operational efficiency and growth. While I am new to this platform, I bring extensive experience from off-platform projects. With a background in developing custom CRMs and automation solutions for diverse industries, I can deliver a clean, professional, and user-friendly solution tailored to your specific needs. I’d love to discuss your vision further! Regards, ruan van der berg
₹6,150 INR in 14 days
0.0
0.0

I noticed you’re seeking a clean, professional, user-friendly solution that’s seamless, integrated, and automated—exactly what you described in your job post. With extensive experience in web development, digital marketing, and automation, I regularly collaborate with major farming enterprises on large-scale integrations and system optimizations. While I am new to Freelancer.com, I have tons of experience and have completed numerous projects off-site. I would love to chat more about your project! Regards, Matthew van der Merwe
₹6,250 INR in 14 days
0.0
0.0

I am a perfect fit for your project, aiming to overhaul your credit-recovery team's workflow with a bespoke CRM. With expertise in lead management, customer communication, and robust reporting, I can provide a seamless solution. While new to Freelancer, I bring a wealth of relevant experience to the table. I would love to chat more about your project! Regards, Darin
₹9,400 INR in 14 days
0.0
0.0

"Your idea is perfect for my expertise! I understand the need for a clean, user-friendly CRM to streamline your credit-recovery process seamlessly. While new to freelancer.com, I have vast experience in creating integrated, automated systems. I would love to chat more about your project! Regards, Dylan"
₹8,150 INR in 14 days
0.0
0.0

I am a perfect fit for your project with vast experience in designing custom CRMs tailored to streamline lead management, customer communication, and reporting. While I am new to freelancer, I have tons of experience and have done other projects off-site. I would love to chat more about your project! Regards, Johan De Villiers
₹6,250 INR in 14 days
0.0
0.0

I'm excited to see this project! I've recently completed a similar CRM project ensuring seamless lead management, automated customer communication, and detailed reporting. Im looking to build my reviews and trust on this platform so you will be treated as my only client getting the most for your money and project. I specialize in custom CRM development, offering integrated email and telephony system connectivity. With a clean UI and open API support, your team can effortlessly engage with leads. I would love to chat more and show my willingness on this project!
₹6,000 INR in 14 days
0.0
0.0

"I noticed your project and it immediately stood out! This is exactly the kind of work I’m passionate about, and I’m confident I can add real value." Your need for a CRM to streamline lead management, customer communication, and reporting aligns perfectly with my expertise in developing clean, user-friendly, and integrated systems. Though new to this platform, I’ve delivered plenty of projects off-site and bring solid expertise in CRM development and automation. I would love to chat more about your project! Regards, Chaz
₹5,000 INR in 14 days
0.0
0.0

Mumbai, India
Member since Aug 22, 2025
₹12500-37500 INR
$250-750 USD
$30-250 USD
$5000-10000 USD
₹5000-8000 INR
£20-250 GBP
$15-25 USD / hour
₹37500-75000 INR
$3000-5000 USD
$30-250 USD
$20-30 NZD / hour
$30-250 USD
₹1500-12500 INR
$750-1500 USD
₹12500-37500 INR
$30-250 USD
$250-750 USD
₹1500-12500 INR
min ₹2500 INR / hour
₹1500-12500 INR
$30-250 USD