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I need a developer who can configure the official WhatsApp Business API so my team can handle real-time customer support through live chat. The goal is simple: when a visitor messages our business number, the conversation should flow straight into an agent-friendly dashboard (whether that’s a custom front end, a CRM module, or a reputable third-party chat workspace—I’m open to your recommendation). Core requirements • Register and verify the WhatsApp Business account, then activate the Cloud API or on-prem setup. • Create or connect a live-chat interface where multiple agents can pick up, transfer, and close conversations. • Implement webhook endpoints for message events, delivery receipts, and agent activity logs. • Add basic agent presence indicators and typing status so customers know someone is responding. • Provide concise documentation and a brief hand-off session so we can manage the solution ourselves. We are not looking for automated FAQs, ticketing workflows, or outbound notification campaigns right now; the immediate focus is human-led chat. If your experience includes Node.js, Python, or PHP middleware, Meta’s Graph API, and OAuth/SSL best practices, you’ll be able to move quickly. Please outline your proposed stack, estimated timeline, and any similar projects you’ve shipped.
Project ID: 40288116
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Hello, WhatsApp Business API setup is straightforward in theory, but the real challenge is building a system that actually scales—handling message queues, webhook reliability, and team routing without everything falling apart at 2am. I'm guessing you need this integrated smoothly into your existing workflow, not just a basic connection. We are a team of 14+ years experience with 1500+ delivered projects. We've built real-time communication systems for agencies and SaaS platforms, and WhatsApp integrations are part of our standard toolkit. Check out our work at [login to view URL] Let's start with a quick 15-minute call where I can understand your current stack and team size—that'll help me sketch out the cleanest approach for your setup. What's your timeline looking like? Looking forward to connecting. Regards, Nurul Hasan
$200 USD in 7 days
8.7
8.7
202 freelancers are bidding on average $154 USD for this job

Hello, With over a decade of experience, our team at Our Software can provide you with an impeccable and efficient solution for your WhatsApp Support API project. We are proficient in utilizing not only Node.js, Python, and PHP but also the Meta's Graph API and its OAuth/SSL best practices. These specific skills will enable us to implement webhook endpoints for message events, delivery receipts, and agent activity logs seamlessly as per your requirements. In terms of stack, we propose building a reliable, secure, and scalable system using PHP with CodeIgniter framework and ReactJS for the frontend. Our implementation will include a live-chat interface where multiple agents can easily pick up, transfer, and close conversations. Moreover, we will integrate basic agent presence indicators and typing status to assure your customers that they are being attended to promptly. We understand the value of time in business. Hence, we assure you that we will complete the project on time without compromising its quality. Being here for a long time has given us the privilege to work on various projects of similar nature. This has equipped us with better insight into the domain. Let us collaborate and we assure you of turning our skillset into an asset for your business. Thanks!
$130 USD in 2 days
8.6
8.6

Hey there, I get it , you want a slick, human-run WhatsApp support setup that makes your team look like customer service heroes in real-time. Configuring WhatsApp Business API and ensuring seamless conversation flow into an agent-friendly dashboard isn’t just tech work; it’s about tuning the customer experience perfectly. I’ve done this with Node.js and Python middleware, leveraging Meta’s Graph API and OAuth/SSL for rock-solid security and smooth interactions. Here’s how I’ll tackle it: verify your WhatsApp Business account, activate the Cloud API, and build or integrate a multi-agent live chat dashboard with presence and typing indicators. I’ll also set up webhook endpoints to keep you updated on messages and agent activity, plus provide clear documentation with a walkthrough, so you’re fully empowered. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. Expect a full rollout within 7 days. Do you currently have any preferred tools or CRM platforms you’d like the WhatsApp chat to integrate with, or should I recommend the best options based on your needs? Thanks, Asad
$75 USD in 3 days
8.2
8.2

⭐⭐⭐⭐⭐ Configure WhatsApp Business API for Real-Time Customer Support ❇️ Hi My Friend, I hope you're doing well. I've reviewed your project requirements and noticed you're looking for a developer to configure the WhatsApp Business API for live chat support. Look no further; Zohaib is here to help you! My team has completed over 50 similar projects focused on customer support solutions. I will create an efficient live-chat interface that connects seamlessly with your agents, ensuring smooth communication with your customers. ➡️ Why Me? I can easily set up your WhatsApp Business API as I have 5 years of experience in API integration, real-time chat solutions, and live support systems. My expertise includes working with Node.js, Python, and PHP middleware, ensuring a robust setup. I also have a strong grip on Meta's Graph API and OAuth best practices, which will help deliver a secure and reliable solution. ➡️ Let's have a quick chat to discuss your project in detail and let me show you samples of my previous work. I look forward to discussing this with you! ➡️ Skills & Experience: ✅ WhatsApp Business API ✅ Node.js Development ✅ Python Programming ✅ PHP Middleware ✅ API Integration ✅ Webhook Implementation ✅ Real-Time Chat Solutions ✅ CRM Integration ✅ Documentation Skills ✅ User Interface Design ✅ Customer Support Systems ✅ SSL Best Practices Waiting for your response! Best Regards, Zohaib
$150 USD in 2 days
8.1
8.1

Hello, Thank you so much for posting this opportunity. It sounds like a great fit, and I’d love to be part of it! I’ve worked on similar projects before, and I’m confident I can bring real value to your project. I’m passionate about what I do and always aim to deliver work that’s not only high-quality but also makes things easier and smoother for my clients. Feel free to take a quick look at my profile to see some of the work I’ve done in the past. If it feels like a good match, I’d be happy to chat further about your project and how I can help bring it to life. I’m available to get started right away and will give this project my full attention from day one. Let’s connect and see how we can make this a success together! Looking forward to hearing from you soon. With Regards!
$250 USD in 7 days
8.2
8.2

Dear Client, With WellSpring Infotech, you gain more than a decade of industry-leading experience delivering tailored technology solutions to businesses of all sizes. Our proficiency with JavaScript, MySQL, Node.js, PHP, and Python aligns perfectly with the technical demands of your WhatsApp API project. We've also got extensive experience in Software Architecture which would be crucial for setting up the efficient live-chat interface you need. In terms of timeline, transparency has always been one of our core values. We believe in setting realistic expectations and consistently delivering on them. So once the project's intricacies have been mapped out, we will provide an accurate timeframe for completion and ensure that we convey updates throughout its course. Lastly, our robust cybersecurity and data management practices will establish a comprehensive safety net for your customer interactions on the WhatsApp platform. I'm looking forward to exemplifying the skills and dedication my team at WellSpring Infotech can bring to your business to help execute your vision impeccably while cultivating a long-term partnership based on quality and reliability!!! Thank you!!!
$250 USD in 7 days
7.9
7.9

Hi, ➡️ I read your project description, and I understand you need a developer skilled in setting up the WhatsApp Business API for real-time customer support. My experience aligns perfectly with your core requirements. ⏺️ I specialize in integrating APIs and have extensive experience with Meta’s Graph API, Node.js, Python, and PHP, ensuring a robust and secure setup using OAuth/SSL. I will register and verify your WhatsApp Business account, implement the necessary webhook endpoints, and connect a live-chat interface tailored to your needs. My approach includes clear documentation and training to manage the system effectively. Regards, Aftab Ahmad Full Stack Developer (12 Years of experience)
$250 USD in 7 days
7.4
7.4

Hello, I have 10 years of experience in setting up communication APIs, including the WhatsApp Business API. I can configure your WhatsApp support system to integrate seamlessly with a user-friendly dashboard. I will ensure your live-chat system is robust, covering setup, webhooks, and agent activity features. I will also provide documentation and training for your team to self-manage the platform. Let's discuss your preferred stack and timeline to make this a success. Regards, VishnuLal NB
$200 USD in 2 days
7.5
7.5

Hi there, I have checked your requirement carefully and gone through. I think that I can help you to complete this project 100% perfectly sure to satisfy your requirement. I appreciate if you give me an opportunity contact once to discuss this further. I would love to build an awesome working relationship with you using my expertise. Thank You!
$140 USD in 7 days
7.7
7.7

Hello, I can set up the official WhatsApp Business API (Cloud API) and connect it to a live agent dashboard so your team can manage customer conversations in real time. My approach is to configure the WhatsApp Business account and verify the phone number through Meta Business Manager, then implement a lightweight backend (Node.js or Python) that handles message webhooks, delivery events, and conversation routing. Incoming messages will be pushed to an agent-friendly interface where multiple agents can pick up, transfer, and close chats. Key components I will implement: • WhatsApp Cloud API setup and verification • Secure webhook endpoints for messages, status updates, and logs • Live chat dashboard for multiple agents (with conversation assignment) • Typing indicators and presence status so customers see when agents are responding • Clean message handling and conversation history storage The system can integrate with an existing CRM or run as a simple web-based support dashboard, depending on what fits your workflow best. Deliverables: • Fully configured WhatsApp Business API integration • Working live-chat interface for agents • Webhook infrastructure with secure deployment (SSL) • Documentation and a walkthrough session for your team Estimated setup time: 1–2 days depending on the WhatsApp Business verification process. If helpful, I can also recommend a scalable architecture so the system can later support automation, CRM sync, or analytics without redesign.
$120 USD in 2 days
7.5
7.5

As a seasoned team of developers, one of our core strengths is our adaptability and proficiency in multiple programming languages and frameworks such as JavaScript, Node.js, PHP, and MySQL, which are crucial for setting up the WhatsApp Business API. Building optimized web interfaces is what we're known for, so you can trust us to create a live-chat interface for your agents that's not only efficient but also easy to use. Furthermore, we have hands-on experience with cloud API and on-prem setups which can aid us in registering, verifying and activating your WhatsApp Business account seamlessly. We've also worked extensively with Meta's Graph API and have practiced OAuth/SSL best practices to ensure flawless implementation of webhook endpoints for message events, delivery receipts, and agent activity logs. We value client satisfaction above all else. This means we don't just focus on completing your immediate requirements. Rather, we provide thorough documentation and a brief hand-off session so that you have the self-sufficiency to manage the solution effectively moving forward. Let us help transform your customer support by optimizing your WhatsApp communication channels _choose Bestsolz__, an experienced team with unwavering commitment to deliver quality service on time.
$230 USD in 7 days
7.1
7.1

As a team, we've facilitated the seamless integration of WhatsApp Business API into multiple platforms, ensuring that real-time customer support is efficiently managed through live chat. Given your core requirements, we have vast experience in registering and verifying WhatsApp Business accounts, activating the Cloud API or on-prem configuration, creating and connecting live-chat interfaces for multi-agent functionality. We've also handled the implementation of webhook endpoints for message events, delivery receipts, and agent activity logs. Our in-depth comprehension of the Meta's Graph API and OAuth/SSL best practices ensures not just the basic agent presence indicators and typing status are incorporated but also secure information passages. Our stack comprises of Node.js, PHP, and Python which are essential skills for a project like this. Node.js will handle the backend interactions with the APIs while PHP is ideal for UI integration and Python for any Data analysis you may require in future. And since seamless communication hinges on efficient documentation, I guarantee you concise documentation as well as a brief hand-off session to ensure that you manage the solution even after we are done.
$200 USD in 3 days
6.6
6.6

Hi! I understand you want to set up the official WhatsApp Business API so incoming messages flow directly into a live chat dashboard where multiple agents can respond, transfer, and close conversations. I can handle the WhatsApp Business verification, Cloud API setup, webhook endpoints for message events/delivery receipts, and integrate a clean agent interface with typing indicators and presence status. I’ve worked with Meta Graph API and Node/Python middleware, so I can deliver a reliable setup with clear documentation and a quick hand-off session. Looking forward for your positive response in the chatbox. Best Regards, Arbaz M
$140 USD in 3 days
6.6
6.6

Hello, I’ve gone through your project details and this is something I can definitely help you with. I have 10+ years of experience in mobile and web app development, specializing in API integrations and real-time communication solutions. I can configure the WhatsApp Business API to ensure seamless real-time chat support for your team. My approach focuses on scalable architecture and clear communication to ensure smooth implementation. Here’s what I’ll do: - Register and verify your WhatsApp Business account. - Set up the Cloud API or on-prem solution based on your needs. - Create a live-chat interface where your agents can manage customer conversations. - Implement necessary webhook endpoints for effective tracking and management. - Provide clear documentation and a hand-off session to empower your team. My tech stack includes Node.js, Python, and PHP, ensuring a strong foundation for this project. Check out my portfolio here: https://www.freelancer.in/u/ixorawebmob. I’m interested in your project and would love to understand more details to ensure the best approach. Could you clarify what kind of live-chat interface you envision for the agents? Let’s discuss over chat! Regards, Arpit Jaiswal
$155 USD in 25 days
7.2
7.2

I've built several real-time WhatsApp Business API integrations focused specifically on human-led support—no bot fluff—so your use case is right in my wheelhouse. My approach: a Node.js middleware layer connecting Meta's Cloud API via webhooks to a lightweight agent dashboard (or, if you prefer, a Chatwoot integration that's open-source and agent-friendly out of the box). I'll handle Business account verification, SSL/OAuth setup, webhook endpoints for inbound messages, delivery receipts, and read status, plus real-time agent presence and typing indicators via WebSockets. You'll get clean documentation and a hands-on walkthrough so your team owns the system fully. I can start immediately.
$30 USD in 1 day
6.1
6.1

Hello Dear, I’m Engineer Md Toriqul Islam, a B.Sc. Computer Science & Engineering graduate from Rajshahi University of Engineering & Technology with over 10 years of experience in Python, Node.js, PHP, and API integrations, including live chat and messaging platforms. I reviewed your WhatsApp Business API integration project. I can configure and verify your WhatsApp Business account, activate the Cloud API, and build a live-chat dashboard where multiple agents can respond, transfer, and close conversations in real time. I’ll implement webhooks for messages, delivery receipts, and agent activity, as well as presence indicators and typing status. I can provide full documentation and a hand-off session for your team. Why choose me? • WhatsApp API + Graph API experience • Node.js / Python middleware expertise • Secure OAuth/SSL integration • Fast, clear communication & support You are cordially welcome to discuss your project. Thank You! Best Regards, Toriqul Islam.
$90 USD in 4 days
6.2
6.2

Hello There!!! ★★★★ ( WhatsApp Business API Live Support Setup ) ★★★★ I understand you want to configure the official WhatsApp Business API so customer messages go directly into an agent friendly dashboard for real-time support. The focus is smooth human chat handling with multiple agents, webhooks and reliable message delivery. ⚜ WhatsApp Business account setup and verification ⚜ Cloud API integration using Meta Graph API ⚜ Multi-agent chat dashboard or CRM integration ⚜ Webhook setup for message and delivery events ⚜ Typing status and agent presence indicators ⚜ Secure OAuth, SSL and middleware configuration ⚜ Documentation and short handover session I have 9+ years experience building messaging integrations and backend APIs using Node.js, PHP and Python. I’ve worked with webhook systems, chat platforms and CRM integrations before. My approach is activating WhatsApp Cloud API, building middleware with Node.js or PHP, then connecting it to a clean chat dashboard where agents can manage conversations easily. Happy to discuss the stack and timeline. Warm Regards, Farhin B.
$110 USD in 10 days
6.6
6.6

... Hello! I am a Florida-based senior software engineer with extensive experience in PHP, JavaScript, Python, and API development. I thoroughly read your project description regarding setting up the WhatsApp Business API and I'm excited about the opportunity to help your team handle real-time support efficiently. With about 15 years of experience in software architecture and development, I have the necessary skills to configure the API effectively. My approach is to ensure that the solution not only meets your technical requirements but also aligns with your team's workflow for maximum efficiency. To clarify a few points and better understand your needs, could you please clarify the following questions? 1. What specific features do you want integrated with the WhatsApp API (e.g., automated responses, chat history)? 2. Are there any existing systems or tools your team uses that need to be integrated with the API? I believe in clear communication and structured phases to ensure a successful project outcome. Let’s connect to discuss how I can deliver a robust solution tailored to your needs. Looking forward to your response! -James
$200 USD in 2 days
5.8
5.8

Hello, I’m excited about the opportunity to contribute to your project. With my expertise in WhatsApp Business API integration, Node.js/Python/PHP middleware, webhook architecture, and real-time chat systems, I can configure the official WhatsApp Business setup and connect it to an agent-friendly live chat workspace where your team can manage conversations efficiently. I’ll tailor the work to your exact requirements, ensuring account verification, Cloud API or on-prem integration, secure webhook handling for message and delivery events, multi-agent conversation management, and presence or typing indicators with clean documentation for hand-off. You can expect clear communication, fast turnaround, and a high-quality result that fits seamlessly into your existing workflow. Best regards, Juan
$140 USD in 1 day
5.8
5.8

Hi, I’ve read through your requirement to set up an agent-centric WhatsApp support flow, and the key detail is your need for real-time human-led chat rather than automation. I’ve delivered similar WhatsApp Cloud API deployments where I verified the business, activated the API, and built a multi-agent console that routed conversations cleanly with delivery and read-state tracking. I know the biggest challenge here is handling concurrency and presence indicators reliably. Many implementations fail because they don’t manage webhook retries or Graph API rate limits correctly, which leads to dropped events or delayed updates. I’ll configure the official WhatsApp Business API, build a lightweight Node.js middleware layer with secure OAuth and SSL handling, and integrate it into a clean agent dashboard, either custom or with a vetted third‑party solution. I’ll also implement webhooks for all message and agent events and document everything for your internal team. Before starting, I need clarification on your preferred hosting stack and whether you want the agent UI self-hosted or SaaS‑based. You’ll have a fully operational setup with a hand-off session. Thanks, John allen.
$155 USD in 1 day
5.9
5.9

Set Up WhatsApp Support API I’m a full-stack software engineer with expertise in React, Node.js, Python, and cloud architectures, delivering scalable web and mobile applications that are secure, performant, and visually refined. I also specialize in AI integrations, chatbots, and workflow automations using OpenAI, LangChain, Pinecone, n8n, and Zapier, helping businesses build intelligent, future-ready solutions. I focus on creating clean, maintainable code that bridges backend logic with elegant frontend experiences. I’d love to help bring your project to life with a solution that works beautifully and thinks smartly. To review my samples and achievements, please visit:https://www.freelancer.com/u/GameOfWords Let’s bring your vision to life—connect with me today, and I’ll deliver a solution that works flawlessly and exceeds expectations.
$30 USD in 2 days
5.8
5.8

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