Unified CRM & WhatsApp API, drip automation, automation, dialer ,.ivr Platform

@OutsourceMan

CnELIndia has the breadth and depth of skills needed to take your CRM and customer outreach platform to the next level. We've worked extensively with API Development, Docker, and Mobile App Development - three key areas you've outlined as critical for success. With our strong command over AWS, Azure, and GCP deployment tools, we have the experience to ensure your solution is easily portable. Our work on over 743 projects (with a 5-star rating!) demonstrates our efficacy in meeting client needs across diverse industries. Especially relevant to your project are our successful WhatsApp API integrations and development of mobile-friendly apps like React Native that adhere to stringent international standards. In terms of timeline, we take an agile approach while giving each stage of development the attention it deserves. We understand your need for slick contact management, powerful sales pipeline management, customizable reports & analytics, a robust dialer and more. Trust in CnELIndia to deliver not just on tech requirements but also on the acceptance criteria you've outlined; we believe that's what sets us apart from patchy freelancers!

@pinkeegupta

Hi I will be able to help you. Please message me so that we will have detail technical discussion. I have 9+ years of combined experience in Mobile Application development, Website development, Desktop application development, 3rd party Artificial Intelligence api, AR/ VR, Chatbot, Blockchain- Cryptocurrency, CRM & ERP, Game Development and any other Software development. Please consider me and initiate a chat for further detailed discussion. Regards, Anju

@vipinjain1213

Hi, I’d build this as one connected system where CRM data and communication stay in sync in real time, not as separate tools stitched together. Backend can be Node with a clean API layer, and React for the web app. Contacts, deals, and communication logs will all tie into the same timeline so every WhatsApp message, call, or email is visible in one place. For WhatsApp, we’ll integrate through the Business API with proper template handling and approval flow. Message status like delivered, read, and replies will feed back into the CRM automatically so your team sees full context. Drip automation can be handled through a visual builder with triggers based on time, deal stage, or user actions. This keeps campaigns flexible without needing code changes. IVR and dialer will be handled through a telephony layer, with call routing, recording, and logging tied directly to contact records. Click-to-call and predictive dialing can be added in a way that doesn’t overload agents or drop calls. Role-based access and audit logs will be built into every action so data stays controlled and compliant. The system will be containerised with Docker so deployment on AWS or similar stays straightforward. Do you already have a preferred telephony provider (like Twilio or similar), or should we select one based on your region and use case?

@Kishoreindia

Dear Sir/Madam, I am Kishore Patidar, a professional Mobile App and Python Developer with strong experience in building scalable, production-ready mobile applications and backend systems. I specialize in Flutter (cross-platform), Android (Java/Kotlin), Firebase, Supabase, Node.js, FastAPI, and Django. I have successfully delivered multiple live apps on both Google Play Store and Apple App Store, including fintech, healthcare, education, social networking, and on-demand service platforms. My expertise includes: • Cross-platform mobile app development (Flutter) • Backend API development (Node.js, FastAPI, Django) • Payment Gateway integration (PhonePe, Razorpay, Stripe) • Real-time chat & notification systems • Admin panel & dashboard development • App deployment & store publishing • Secure authentication & role-based systems I focus on clean architecture, scalable backend design, optimized performance, and smooth user experience. From idea to deployment, I can handle complete end-to-end development. I would be happy to discuss your project requirements and deliver a reliable, high-quality solution within timeline. Looking forward to working with you. Best Regards, Kishore Patidar Mobile App / Python Developer

@NEHABHAT92

With over 9+ years of hands-on experience in web and mobile app development, my team and I are the perfect fit for your Unified CRM & WhatsApp API project. Our knowledge spans across Android, iOS, Java, PHP5, and more. This multi-faceted expertise means we are well-equipped to handle every aspect of your desired tech stack. Additionally, we assure you of competitive costs and effective cross-browser compatibility. In recent years, I've noticed a tremendous increase in the integration of telecommunications services into CRM systems like yours. My experience from previous projects provides me with the in-depth knowledge needed to blend core CRM workflows with efficient customer outreach via effective dialers, automated IVR systems, drip campaigns - including WhatsApp API integration - and overall data management. Crucially, our work doesn't end when we deliver a project; our free 3 months post-development support is aimed at ensuring that you make the most out of our partnership. Choose us for a top-notch solution coupled with considerable post-deployment support at affordable costs. Let's turn your IDEAS TO REALITY!

@abdf2010

Hello. I came across your project, Unified CRM & WhatsApp API, drip project and it aligns well with my background. I have hands-on experience with Mobile App Development, Azure, Software Development that's directly relevant here. Feel free to reach out if you have questions.

@techsty2014

I can help with this, I will build your unified CRM platform with contact management, drag-and-drop sales pipeline, WhatsApp Business API integration with drip sequences, email/SMS campaign builder, IVR with time-based routing, and a predictive dialer — all behind role-based permissions with audit logging. The frontend will be React with a Node.js backend deployed via Docker. For the healthcare side, I will isolate patient data in encrypted stores with access-controlled API endpoints and audit trails on every read/write — this keeps HIPAA alignment built into the architecture rather than bolted on later. Questions: 1) Do you already have a WhatsApp Business API provider (Twilio, 360dialog), or do you need a recommendation? 2) For the dialer and IVR, do you have a preferred telephony provider, or should I plan around Twilio Voice? Send me a message and we can go over the details. Best regards, Faizan

@KarthikTechCon

Hi, I’m Karthik with 15+ years of experience building CRM, telephony, and omnichannel platforms, including healthcare-focused systems. **Proposed Stack:** React + Node.js/FastAPI, PostgreSQL, Redis, WhatsApp Business API, Twilio (IVR/Dialer), AWS (Docker/K8s). **Solution:** ✔ CRM with contacts, tags, pipelines, segmentation ✔ WhatsApp, Email, SMS drip automation with tracking ✔ IVR (menus, routing, recording) ✔ Predictive/Power dialer with auto-logging ✔ Role-based access + audit trail ✔ Real-time dashboards & exports **Plan:** Week 1–2 CRM → Week 3–4 campaigns → Week 5 IVR/dialer → Week 6 testing & deploy **Deliverables:** ✔ Scalable cloud platform + staging ✔ Clean, documented code (Git) ✔ AWS deployment + handover I’ve delivered similar WhatsApp + telephony integrations. Ready to start immediately. Warm Regards, Karthik B

@letswork92

Your vision for a unified CRM that integrates with WhatsApp and other communication channels is crucial for streamlining healthcare workflows. Ensuring HIPAA compliance while achieving a seamless user experience is paramount. Given my 12+ years of experience in full-stack development, I propose utilizing React.js for the responsive web UI and Node.js for efficient backend processes. The use of AWS or GCP can facilitate robust deployment, while Docker/Kubernetes will ensure scalability and portability. For the communication layer, integrating the WhatsApp Business API alongside a custom IVR system will enhance engagement and automation. I've previously developed applications that integrate telephony systems and APIs effectively, demonstrating my ability to deliver on complex requirements like real-time reporting and customizable dashboards. Could you please clarify your preferred timeline for this project? This will help me align our goals effectively.

@sumanj555

Hello, I’ve reviewed your project and would be glad to assist you. I bring 6+ years of experience in web, mobile, Blockchain, and AI development, and I’ve worked on numerous projects across different industries and requirements. I have strong expertise in MEAN/MERN, Flutter, React Native, PHP, Laravel, Python, WordPress, Shopify, AI, and Blockchain, and I focus on delivering clean, scalable, and reliable solutions with clear and consistent communication throughout the project. I’d be happy to discuss your requirements and suggest the best approach. Best regards, Suman Joshi

@Hemantt841

Creating a unified CRM platform that seamlessly integrates omnichannel communication, especially with HIPAA-compliant healthcare workflows, requires a meticulous balance of robust architecture and user-centric design. This project demands a solution where contact and sales pipeline management are not only intuitive but also deeply integrated with real-time analytics and communication channels like WhatsApp Business API, email, SMS, IVR, and dialer systems. Ensuring secure, compliant data handling while maintaining flexibility for customizable branding and role-based permissions is paramount to empower your healthcare and marketing teams effectively. The technical approach involves leveraging a React-based responsive web interface paired with a scalable backend built on Node.js or Python, deployed on AWS or Azure using Kubernetes for container orchestration. Native integration with WhatsApp Business API will be implemented to handle message templates, approval workflows, and status tracking, feeding metrics directly into the CRM timeline. The IVR and dialer modules will utilize telephony APIs capable of multi-level menus, predictive dialing, and call analytics, ensuring seamless routing and logging. A REST/GraphQL API will expose data for BI tools, while CSV imports and exports will be optimized for large datasets. Security and audit trails will be enforced through role-based access controls and encrypted data storage to meet HIPAA standards. Commitment to a quality-driven, iterative delivery process includes weekly staging deployments for your review and feedback, ensuring the solution aligns closely with your operational needs. The focus will be on achieving all acceptance criteria, including bulk contact import integrity, efficient drip campaign automation, reliable

@somendersingh96

Hello, I can build a scalable CRM platform with integrated WhatsApp, email/SMS automation, IVR, and dialer features tailored to your needs. My approach: • Develop a modular CRM with contacts, pipelines, and reporting • Integrate WhatsApp API with templates and message tracking • Set up email/SMS automation and drip campaigns • Implement IVR and dialer with call logging • Ensure secure, role-based access and cloud deployment Tech stack: • React + Node.js/Python • PostgreSQL • WhatsApp API + Twilio • Docker/Kubernetes on AWS/Azure/GCP I can deliver a clean, scalable, and production-ready system. Best regards, Somender Singh

@raiha2

Hi, I can build a scalable, cloud-based CRM with omnichannel communication tailored for healthcare and marketing workflows, ensuring a secure and HIPAA-friendly architecture. I have experience developing CRM systems, WhatsApp API integrations, automation workflows, and AI-driven communication platforms, including drip campaigns, dashboards, and webhook-based data syncing.

@Royalitservices

Hi there, You’re absolutely in the RIGHT PLACE. I’ve delivered SIMILAR PROJECTS multiple times and know EXACTLY how to execute this efficiently and correctly from day one. To lock down the SCOPE, TIMELINE, AND PRICING, I’ll need to ask you a few key questions. Unfortunately, Freelancer’s 1500 CHARACTER LIMIT doesn’t allow me to break everything down properly here. Let’s jump on CHAT so I can show you my PROVEN PAST WORK, walk you through the REAL RESULTS I’ve delivered, and outline a CLEAR ACTION PLAN for your project. You’ll immediately see why my approach is DIFFERENT and EFFECTIVE. If you’re serious about getting this done RIGHT, I’m ready to move forward. Looking forward to CONNECTING and WINNING TOGETHER. Cheers, Mayank Sahu

@sagarr1999

Let’s connect Sir, This kind of system usually fails when CRM, communication channels, and automation aren’t tightly integrated, especially with WhatsApp, IVR, and dialer workflows running together. I can build a scalable CRM with omnichannel integration (WhatsApp API, email/SMS drips, IVR, dialer) with clean role-based control, real-time tracking, and reliable data flow across all modules. I’ve worked on similar systems involving API integrations, automation workflows, and communication platforms with a focus on stability and scalability. I’m ready to start — let’s chat and discuss in detail.

@Sadiyasyeda24

I saw your project and am confident I can deliver on this. I'm currently working on a similar project and understand the importance of a unified CRM platform with seamless WhatsApp integration. By providing a HIPAA-friendly architecture and flexible branding, I ensure the successful implementation of your required benefit, enhancing Healthcare CRM workflows. The integration of the WhatsApp API, drip automation, IVR, and dialer features will revolutionize your customer outreach, ensuring efficient communication and real-time reporting. I invite you to view my portfolio, which showcases the quality and results of my past work. With a strong background in integrating telephony systems and APIs, I am well-equipped to tackle the complexities of your project. I look forward to hearing from you. Regards, Sadiya

@SamreenCoders

Hello, I understand you need a unified CRM + omnichannel communication platform with WhatsApp, IVR, dialer, and campaign automation—built securely and scalable. I’m SamreenCoders, experienced in CRM systems, API integrations, and real-time communication platforms. Proposed Stack: • Frontend: React (responsive, scalable UI) • Backend: Node.js (microservices architecture) • Database: PostgreSQL + Redis • Infra: AWS (Docker + Kubernetes) Core CRM: • Contact management (custom fields, tags, segments) • Drag-drop sales pipeline • Real-time dashboards + CSV/Excel export Communication Layer: • WhatsApp Business API (templates, drip campaigns, tracking) • Email + SMS automation (visual builder + triggers + A/B testing) • IVR (TTS, routing, recording) via Twilio/Exotel • Dialer (click-to-call, predictive, logging, disposition codes) Admin & Security: • Role-based access + audit logs • HIPAA-friendly architecture • REST/GraphQL APIs • Full Git workflow + staging releases Deliverables: • Production-ready CRM + communication system • Clean, modular, scalable codebase • Deployment-ready infrastructure I focus on enterprise-grade systems with automation, reliability, and scalability. Feel free to message me so we can discuss the project further. Warm regards, SamreenCoders

@Sagi4422

Hello, I've built a CRM system for real estate.....as part of the features I am having CSV/Excel import and using SMS (Telnyx API) for outbound and inbound for whatsapp i am using Whatsapp Green... I would love to discuss further on your system and requirements. Sagi

@jobayar11

You’re not just building a CRM — you’re building a revenue engine. Most freelancers will stitch tools together; I’ll build you a unified system where CRM, WhatsApp, IVR, and dialer actually work as one. I’ve handled API-heavy systems (WhatsApp, telephony, automation) and understand compliance-sensitive builds like healthcare workflows. I’ll deliver a scalable React-based CRM with real-time communication tracking and reliable cloud deployment. Before I lock scope, I’d like to clarify dialer + WhatsApp flow to avoid future bottlenecks. Let’s discuss your exact workflow — I’ll finalize the price after discussion.