We require an article written up (about 300 words) based on the information we have provided in the attached case study. We work with shiftwork operations by helping them optimise their rosters and reduce operating costs so that they can better manage their workforce, improve productivity and save money.
We generate these articles to be used for our newsletters and to submit to industry publications. The same article will be repurposed for difference applications. Please view our website, [url removed, login to view] to find out further information about our services.
This particular article will be about the following:
This has been a great project because it illustrates
• Focussing on a balanced solution - one of our premium skills is to achieve that right balance between the business needs, employee interests, and health & safety needs
o In this case
the business was happy with the old roster and were very keen to not lose any of the business performance or employee culture - they had to be convinced to allow any change
employees were dissatisfied with the roster and were pushing hard to change from 8 hour shifts ( and working 21 days out of 35) to 12 hour shifts (and working 14 days out of 35) - to make it worse, the coal terminal next door was doing 12's and there was the "grass is greener" happening - they had to be persuaded that something less than a full change was still a good outcome
there were some fatiguing aspects to the way they were working their nightshifts
o the balanced solution came from a combination of
our innovative roster design and
our processes for working with both the management and employees - both sides moved
• Before and After capability
o Using our business analysis capability (before and after) to show that business performance was sustained
o Using our employee assessment capability(before and after) to show to management and employees that roster satisfaction had increased substantially
o reinforcing the change
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