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Share point templates 2010

we are supporting department of school . We have to support the school by all the way ( IT - ELECTRICAL -AC- MANPOWER etc... we have share point server with all configuration and support (sql,asp.net..etc...) Now we need someone remotely support us to create supporting site templates like

[url removed, login to view] desk

[url removed, login to view] center

[url removed, login to view] Management

[url removed, login to view] Vacation Schedule ,

[url removed, login to view] Training,

[url removed, login to view] Process Support

[url removed, login to view] Library Review

[url removed, login to view] Tracking

[url removed, login to view] Team Workspace

[url removed, login to view] Work Site

with Arabic support multi language interface, full customized feature user friendly and easy access.

first part of this project is HELP DESK it's should be complete(with SMS and E-mail notification) within 5 days, after helpdesk , call center and others within 25 days

Deliverable

Help Desk solution with below mentioned features

Email notification support

SMS Support

KB Modules to manage KB articles

System administration for configuring the business rules and managing user access permissions

Integration with active directory (specially for normal users)

Site information

Client Location: Bisha

Number of HD facility/Unit: 5 to 8 (Electrical, AC, It Helpdesk etc.)

Number HD Teams: 7 (supporting team)

Number of users: 2000

Access:- Team viewer access

Help Desk Module Features

General Features

Facility to create different helpdesk units

Support multiple teams in a single helpdesk unit

Assign ticket automatically to teams

Create/manage email groups

FAQ & KB for user awareness

Facility to manage categories, items, problems, priorities, & ticket status

System status notification for better communication with users

Ticket escalation based on time and priority

Auto closing of completed ticket after a certain period

Easy creation and reporting of common issues

Normal Users

Create & follow up ticket

Withdraw if ticket not required

Track Ticket history by requestor at any point of time

IT Support Staff

Managing ticket status

Forward Ticket other IT staff

Refer/update KB articles

Access to reports and Dashboards – based on the tickets allocated to IT staff

Supervisors

Assignment of Created tickets to responsible persons

Managing ticket status

Review team performance

Refer/update KB articles

Access to reports and Dashboards – related to team

Assigning/Allocation of reported issue to the concerned department

Management

Various dashboards on ticket based on status, priority, responsibility, period etc

Various dashboards based on helpdesk teams

It's should be completely based on share point

Kemahiran: ASP, Memasang Skrip, Sharepoint, Reka Bentuk Laman Web, Windows Server

Lihat lebih lanjut: timecard system, tickets at work, ticket escalation, templates in c language, templates for library, sql inventory system, information site templates, information call center, document management system in asp.net, deliverable management, configuration management.net, configuration management .net, call center script templates, call center number, business rules document, auto viewer, assignment problems, asp.net email templates, asp.net business rules, asp net arabic, administration system in a business, active reports review, active directory asp net, active directory asp, issue tracking system

Tentang Majikan:
( 1 ulasan ) Riyadh, Saudi Arabia

ID Projek: #1597397

11 freelancers are bidding on average $1032 for this job

meetesh

Please let us know details

$1000 USD dalam 10 hari
(67 Ulasan)
7.9
qitsol

Over 300 jobs completed with highest completion rate.

$1000 USD dalam 10 hari
(90 Ulasan)
6.4
sandeep25101982

Hi ASP.Net Expert here. Please check private message. Thanks

$250 USD dalam 20 hari
(45 Ulasan)
6.3
sahanganepola

I have completed several SharePoint portals and I have the necessary knowledge to complete the project. We have a team of 5 SharePoint experts. We guarantee 100% customer satisfaction.

$700 USD dalam 35 hari
(12 Ulasan)
4.9
gloiretech

Hello Faleh Alshahrani, Greetings from Gloire Tech!!! We are a leading SharePoint Service providing based India. We have successfully delivered work to many SharePoint clients. We have sent you a private message, ki Lagi

$1500 USD dalam 10 hari
(3 Ulasan)
4.8
shsnk

Will show previous experiences if needed. Thanks, Shashank

$1500 USD dalam 30 hari
(1 Ulasan)
3.0
lalithgallage

Lets do it.

$250 USD dalam 15 hari
(0 Ulasan)
0.0
ravimlg

Hello, Looking forward to work with you. Thank you.

$1250 USD dalam 45 hari
(0 Ulasan)
0.0
Bluebearseo12

Hello I have Graduated from Bath University last year and I currently work for local government as a sharepoint and drupal Developer and Systems Coordinator. I have good knowledge of PHP and Drupal as well as know Lagi

$800 USD dalam 10 hari
(0 Ulasan)
0.0
biitservices

BIITServices are experts in providing web based business solution using SharePoint technology. We have experts to develop Custom Features, Web parts, Workflows, Master page, Page layouts, Site Columns, Content types Lagi

$600 USD dalam 20 hari
(0 Ulasan)
0.0
totalsupport1

I propose to work on a T&M basis at an agreed upon hourly rate. I am happy to consider working under a firm budget if you have one. A realistic estimate from me will probably require at least one conversation. M Lagi

$2500 USD dalam 20 hari
(0 Ulasan)
0.0