Phone-Based Customer Support Agent

@Annejardin

I am excited to help elevate your brand online presence with a strategic and results -oriented social media marketing plan. With experience in media management and marketing l bring my A game here and full energy to give my best and work towards transformation of this brands name online.

@jinufeb14

My friends call me JINU, and I'm thrilled to have the chance to assist passionate businesses like yours. As a highly-ranked software engineer, I have a deep understanding of the CRM systems like Zendesk and Freshdesk that you need, and I've gained valuable sales skills through my diverse range of professional experiences. My technical background enables me to learn new tools quickly which will be especially critical for your growing company. Equally important, my long-time experience with cloud technology means that I understand the necessity for reliable and efficient solutions. This translates into offering your callers calm and professional interactions, always aiming to resolve their issues on the first interaction possible. Plus, I'll ensure your CRM is accurately updated after every call, allowing for effective continuity in customer service. Honoring your needs for a stable internet connection, quiet workspace, and availability during U.S. business hours are critical for me. With me on board, you can trust that calls will be answered promptly with detailed notes following each interaction. Allow me to showcase my ability to analyze any unresolved issues or customer feedback patterns through a concise end-of-day summary. It is my goal to keep your callers delighted while providing precise insights for business growth.

@BlackMattertech

Hii, i have gone through your entire requirement, i can help you out in this , i can a automation system for this to solve this callers problem and automatically feed data into crm. I have built multiple automation like this already.

@zoroz20

I can start immediately. I have strong English communication skills, a calm and professional phone manner, and I’m comfortable handling customer inquiries, documenting conversations in CRM systems, and following processes accurately. I understand the importance of answering calls promptly, resolving issues on the first interaction whenever possible, and escalating cases when needed. I have a stable internet connection, a quiet workspace, and I’m available during regular U.S. business hours. I’m detail-oriented, patient, and focused on providing a positive customer experience while keeping accurate records and completing follow-ups. I'm ready to learn your scripts, products, and workflows quickly and become a reliable part of your team.

@khushis0515

Hi, I'd love to help as your Customer Service Representative. I have experience handling customer support, answering calls professionally, resolving customer concerns, and maintaining accurate CRM records. I'm a clear English speaker with a calm, friendly phone manner and can follow scripts while adapting to each customer's needs. I'm familiar with CRM systems and can quickly learn tools like Zendesk, Freshdesk, or Five9. I have a stable internet connection, a quiet workspace, and a quality headset, and I'm available during U.S. business hours. I can start immediately and am committed to providing excellent customer service and detailed call documentation. Looking forward to hearing from you. Best regards, Khushbu Nesa

@HamzaScale

We recently helped a service-based business achieve exceptional customer satisfaction. We specialize in providing seamless, professional customer support solutions tailored to your needs. Your requirement for a phone-based customer support agent aligns with our expertise in delivering top-notch service. I noticed your emphasis on maintaining a clean CRM system for call documentation. Our team excels in creating user-friendly and efficient CRM setups to ensure streamlined operations. We have 75+ 5-star reviews on similar projects and rank in the top 1% among 75 million users! Let's work together to elevate your customer support experience. Looking forward to contributing to your success. Regards, Hamza

@RuhiDean12

I believe I’m a strong fit for this role because I have over 10 years of experience in customer support, account management, and client communication within the IT industry. I worked remotely as an Account Manager at IT Management Solutions (now HarborIT), where I managed a portfolio of 123 clients. My responsibilities included answering client calls, resolving issues, coordinating with internal teams, maintaining accurate CRM records, managing billing inquiries, and ensuring every customer received timely and professional support. I’m comfortable working during U.S. business hours, have a quiet home office, a stable high-speed internet connection, and a professional headset for handling calls. I’m experienced with CRM platforms such as ConnectWise Manage, HubSpot, Infusionsoft, Kaseya, and ConnectBooster, and I learn new tools quickly.

@nikkichadha0730

I have taken calls as a caller for Barclays, JP Morgan, and many more, exceptional customer service is guaranteed. Will need a refresher training with the CRM. I can commit 8hrs aday 5 days a week.

@shailendras022

with 16+YOE in Customer service and works with some of the best brand in the industry in past like Reliance, Samsung, Nokia, Indepay, HCL and i have used the Zendesk, SAP CRM software in past.

@riskiamaliap11

I worked in the service industry for over 5 years. Get used to dealing directly with customers, giving good service, complaining customers and providing the best solutions. Able to position myself as a customer, thus achieving a great deal of empathy.

@dominick861

Customer service is my forte having handled the CRM system for numerous engineering requests from the community whilst working for local governments in Australia. I have more than 10 years experience. Currently working on research projects in Africa and have time to deliver on your project as I predominantly work from home .

@Riana313

have several years of experience in customer service, administration, and office support, where providing friendly, professional, and efficient service has always been a priority. In my previous roles, I handled customer queries, managed schedules, coordinated logistics, maintained accurate records, and communicated with clients by phone, email, and messaging platforms. I am comfortable working in fast-paced environments, staying calm under pressure, and resolving issues with empathy and professionalism. While I have not worked extensively with Five9, I am a quick learner and adapt easily to new systems. I have experience using Microsoft Office (Excel, Word, Outlook), Google Workspace, CRM and fleet management systems, Webfleet, TFN, and other business software, and I am confident I can quickly become proficient with platforms such as Zendesk, Freshdesk, or Five9. I have excellent English communication skills, a reliable internet connection, and a dedicated home workspace. I am available to start immediately and can commit to full-time hours, including evenings, weekends, or rotating shifts if required. I enjoy helping people, solving problems, and creating positive customer experiences, and I would be excited to contribute to your team and ensure every caller feels valued and well supported.

@Kelray

Hello, I am interested in your Customer Support Representative project. I have experience in customer service, administrative support, and handling customer inquiries with professionalism and empathy. I am organized, reliable, and a fast learner. I have experience using computers, following procedures, and communicating clearly with customers. I also have a stable internet connection, a quiet workspace, and I am available to work during U.S. business hours. My goal is to provide excellent customer service, resolve issues efficiently, and represent your business professionally. I would be happy to join your team and contribute to your company's growth. Thank you for your time and consideration. I look forward to hearing from you.

@nehag1111

I am a dedicated and reliable Customer Support & Virtual Assistant from India. I have strong communication skills, patience, and a professional approach while handling customers. I can answer incoming calls, resolve customer queries, maintain detailed CRM records, and provide accurate follow-ups. I have a stable internet connection, a quiet workspace. I am a quick learner and can easily adapt to your scripts, processes, and tools. I am committed to delivering excellent customer service . I would be grateful for the opportunity to work with you and contribute to your business.

@muhammada742

Hello, I understand that you need Phone-Based Customer Support Agent , and I can help you achieve the exact result you're looking for. I believe clients don't just need someone to complete a task—they need someone reliable who understands requirements, communicates clearly, and delivers quality work on time. That's exactly what I focus on with every project. With proven experience working with clients across different industries, I always aim to provide solutions that meet expectations and create real value. Why work with me? ✔ Quality-focused approach ✔ Fast and professional communication ✔ Attention to detail ✔ On-time delivery ✔ Commitment to client satisfaction Before we get started, I'd love to learn more about your goals and any specific requirements you may have. Let's discuss your project and find the best way to make it a success. Best Regards, Muhammad Abdul Samee

@Temitope1606

Hello, I believe I'm a great fit for this role. I have over three years of experience as a Virtual Assistant and more than a year of experience as a Contact Center Agent, where I handled 90+ inbound customer calls daily, resolved inquiries, documented interactions in a CRM, and escalated complex issues when necessary. I understand the importance of answering calls professionally, listening actively, and providing excellent customer service on every interaction. I'm experienced with CRM platforms, including GoHighLevel, and I'm comfortable using tools such as Zendesk, Freshdesk, or Five9. I maintain detailed call notes, follow established workflows, and ensure customers receive timely follow-ups when required. I have a stable internet connection, a quiet workspace, and a quality headset, and I'm available to work during regular U.S. business hours or any other time that suit your schedule. I can start immediately and am committed to helping your team deliver outstanding customer support while maintaining accurate records and clear communication. Thank you for your consideration. I look forward to the opportunity to contribute to your growing business.

@shreyasag

I'm Shreyas, a customer support professional with 10 years of experience across shipping, e-commerce, and SaaS — with phone support at the core of every role. I've handled 500+ interactions quarterly at 98% satisfaction, logging everything in real time on Freshdesk and Salesforce. I've managed 30+ global accounts via high-volume inbound phone support with strict SLA compliance. And I've worked in a dedicated phone-first role — greeting callers, de-escalating complaints, and flagging recurring patterns daily. Your deliverables are things I already do: Three-ring answering — phone availability has been non-negotiable across all my roles Real-time CRM notes — standard practice for me on Freshdesk and Salesforce EOD summaries — I regularly surfaced feedback patterns and RCA findings throughout my career On tools: Freshdesk and Salesforce are my primary platforms. I'm actively familiar with Zendesk and Five9 and can be productive on them from day one. On availability: full 40 hours/week, flexible across EST, CST, or PST. I have a dedicated home setup and have worked non-standard hours in global roles before. Ready to start soon. Looking forward to keeping your callers delighted. Shreyas

@jobseeker799

Hi, I'm Mohammed Shariff — 6+ years in L1/L2 customer and technical support, with hands-on experience in Zendesk, Salesforce CRM, and ITIL-aligned ticket handling across Amazon and Dell-affiliated support processes. I've consistently maintained 95%+ CSAT while managing high call/ticket volumes and escalations. I have a stable internet connection, a quiet workspace, and a quality headset ready to go. I can log detailed CRM notes after every call and send clear end-of-day summaries flagging unresolved issues or patterns. Available to start immediately and align with your required hours. Happy to discuss ongoing work beyond this project if it's a good fit. Looking forward to talking further.

@Ghayas9

Hi, I have extensive experience handling inbound customer support, sales calls, and CRM management for U.S.-based businesses. I communicate confidently in English, document every interaction accurately, and focus on resolving customer concerns professionally on the first call whenever possible. I'm comfortable working with CRM platforms, following scripts, managing escalations, and providing detailed end-of-day reports. With a reliable internet connection, quiet workspace, and customer-first approach, I can represent your business professionally and ensure every caller receives a positive experience while maintaining high service standards. Best regards, Ghayaz Ali E-Commerce | Sales | Lead Generation Specialist