We need a module developed for freepbx that would let us integrate it with zendesk so that it provides functions similar to:
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The module should meet the following minimum criteria:
- Be installable through the freepbx module admin
- Must be installable in zendesk as an app
- Must be able to assign zendesk agents to extensions
- When an incoming call is coming in a popup should appear in Zendesk containing the following 2 scenarios: 1) if the customer is in zendesk the customer name should appear with an open profile link and reject call link, . 2) If the customer is not in zendesk the phone number should appear with a create contact link.
- If the call is answered a new ticket should be made with relevant info already populated.
- If the call is rejected a new ticket should be made with follow-up notification
17 pekerja bebas membida secara purata $1182 untuk pekerjaan ini
Hi I have read your job description carefully and I am sure I can complete your project perfectly. If you want, I would like share my previous works with you. Best Regards, Lucas
Hi Sir I can do this task for you .I have experience in Asterisk ( Freepbx ) and Zendesk .I work on booth for more than 5 years .I can guarantee the best results . Contact me let's discuss the details . Regards
Hi, how are you? I am worked for zendesk and linux server asterisk pbx several times. I can help you for this project well. I am ready to discuss with you about your more details. Thanks regards.