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Duties: Remote IT troubleshooting Network, server, and workstation support. Active Directory / Azure Microsoft 365, Windows, and network setup assistance Requirements: Experience with medical and HIPPA environments. May need to sign HIPPA agreement. Hours of support needed from 9:00 AM to 5:00 PM Pacific Time
Project ID: 40611162
27 proposals
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Active 5 days ago
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27 freelancers are bidding on average $35 USD/hour for this job

With over a decade's worth of experience in network and system administration, I've cultivated a wide range of skills that make me an ideal candidate for your Windows remote support needs. Starting with my numerous certifications – CCNP, CCNA, RHCE, and CEH – and extending to my expertise in related areas such as Azure, Microsoft 365, Exchange Server and Active Directory management. I ensure that I'm always up-to-date with the evolving technology to provide comprehensive support. One key aspect where I diverge from other applicants is my knowledge and dedication to ensuring HIPAA compliance. Having worked extensively in medical environments previously where HIPAA regulations hold immense value, I recognize the significance of client sensitivity, data security, and confidentiality. Lastly, my schedule strongly aligns with the hours you require support—9:00 AM to 5:00 PM Pacific Time. This ensures that you'd have direct access to my expertise during your business hours, without any delays. My years of experience combined with this commitment to professionalism is what makes me your perfect match for this project.
$38 USD in 40 days
6.9
6.9

Hello,this is raza, i am senior system admin with more than 15 years experience, i can help you regarding these tasks.
$40 USD in 40 days
6.5
6.5

Hi, I have experience providing remote IT support, including Microsoft 365, Active Directory/Azure AD, Windows, networking, servers, and workstation troubleshooting. I'm comfortable working in HIPAA-compliant environments and can sign a HIPAA agreement if required. I'm available to provide reliable support during your 9:00 AM–5:00 PM Pacific Time hours and can quickly resolve user and infrastructure issues.
$40 USD in 40 days
5.5
5.5

With my broad range of skills and experiences, including a proficiency in Azure and extensive troubleshooting expertise, partnering with me for your Windows Remote Support project would mean you're placing crucial tasks in capable hands. Even with no direct experience in the medical and HIPAA sectors, my adaptability is an asset. Quickly understanding and acquainting myself with new environments has always been second nature to me—and I believe this ability will equip me to overcome any specific challenges the domains present. Beyond simply providing remote IT support, I aspire to proactively enhance your network, server and workstation systems. As an experienced IT specialist, I'd apply Active Directory/Azure mastery and Microsoft 365 proficiency to deliver more efficient and secure systems setup. My comprehensive understanding of Windows OS willnot only lend itself to problem solving but also ensure that they don't arise in the first place.
$38 USD in 40 days
3.1
3.1

Hi, this role is a strong fit for remote Windows support across workstations, servers, networking, and Microsoft 365. I also understand the importance of handling HIPAA-sensitive environments with care and reliability. I’ve supported users and systems in Windows-based environments, including Active Directory, Azure, Microsoft 365, and day-to-day troubleshooting for network and endpoint issues. I’m comfortable working in live support windows and keeping communication clear during urgent issues. My approach is straightforward: diagnose quickly, prioritize business-critical problems, document changes carefully, and keep systems stable for the team. I’m also used to following security and compliance requirements when access to sensitive data is involved. If you’d like, I can help keep support steady during your Pacific Time coverage hours. Best regards, Gabriel
$25 USD in 37 days
2.0
2.0

I can support your team with remote troubleshooting across Microsoft 365, Windows workstations, Active Directory/Azure, servers, and network configuration during your required 9:00 AM to 5:00 PM Pacific Time coverage window. My approach is structured and security-conscious: document each issue, identify the root cause, apply the least disruptive fix, and maintain clear handover notes for recurring problems. I can also assist with user provisioning, access permissions, device setup, Microsoft 365 administration, connectivity issues, and escalation of infrastructure-related incidents. I’m comfortable signing a HIPAA confidentiality agreement and following your established security, access-control, and patient-data handling procedures. I should note that I would need to review your current environment and compliance processes before confirming responsibility for any HIPAA-specific administration. Would you like to begin with an overview of your current Microsoft 365 tenant, Azure/AD setup, and typical weekly ticket volume?
$35 USD in 40 days
0.0
0.0

Valencia, United States
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Member since Apr 7, 2020
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