Right now when we email customers reminders for payment we only remind them of current invoice amount which is wrong. we need to make modification to reminder system to send most recent invoice BUT it should also include amounts of past unpaid invoices. ive included sample invoice.
please also fix our "EMAIL TOOLS". if you view a customer you will see a tab for "EMAIL TOOLS". right now the way Reminders are logged looks awful. take a look at sample attached. Looks like in May we sent a correct reminder layout but then in July and after its not correct. Take a look at both screen shots. the way its displayed in our admin needs to be formatted properly back to how it wsa like in may or better yet just send a reminder invoice instead of a letter like we do now with all pending balances.
Our system doesnt email customer when we send new invoice. we need to add that to invoice generation system so it emails client with new invoice + balance forwards if any. i beleive the [url removed, login to view] file does that.