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Job Title: Business Analyst Employment Type: Full-time / Remote Location: United States About ProviderNow ProviderNow is the healthcare platform you've always wished existed—and will actually use. We're redefining how people access healthcare by making high-quality care simple, transparent, and affordable. Rather than replacing insurance, ProviderNow helps individuals, families, employers, and organizations access quality healthcare without the complexity and limitations of traditional insurance. Our platform offers nationwide virtual care, transparent pricing, affordable pharmacy solutions, and an AI-powered healthcare guide that helps members navigate their healthcare journey with confidence. We're building a platform that employers, benefits organizations, healthcare companies, associations, membership organizations, staffing firms, unions, and community organizations can quickly offer to the people they serve. In most cases, no technology integration is required, allowing partners to launch in days rather than months. Team members receive free or heavily discounted access to our services. Try it yourself and see why we’re different. Want more information? Feel free to send us a direct message on Instagram. Just send “More” to [login to view URL] and we’ll send you more details on the position and who we are. Position Overview We're seeking a Business Analyst to serve as the critical link between our business goals and our technical solutions. You will define, document, and manage requirements for new product features and operational processes, ensuring that what we build delivers maximum business value and clinical efficiency. Responsibilities Gather, analyze, and document business requirements from stakeholders across clinical, product, and sales teams regarding new services. Translate high-level business needs (e.g., quick intake, rapid provider matching ) into detailed functional specifications and user stories for engineering teams. Model current and future state processes for low-cost virtual visits and bundled family coverage options. Perform gap analysis between existing system capabilities and desired business outcomes to enhance personalized care plans. Work with the Data Analyst team to define key business metrics and success criteria for all new services. Qualifications 3–5 years of experience as a Business Analyst, preferably within the healthcare, FinTech, or SaaS industry. Strong proficiency in requirement-gathering techniques and documentation tools. Familiarity with Agile development methodologies (Scrum, Kanban). Exceptional communication and negotiation skills to manage competing priorities from different departments. Understanding of the cash-pay and group-friendly models is a strong advantage. Why ProviderNow? You will shape the product features that deliver real-world economic value, translating our mission into actionable technology. Your work ensures that features like Personalized Care Plans are delivered efficiently, helping ProviderNow expand access to affordable healthcare..
Project ID: 40594328
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38 freelancers are bidding on average $34 USD/hour for this job

Hi there, We can support ProviderNow by translating stakeholder needs into clear requirements, user stories, process maps, and practical handoff notes. Our experience in business analysis, documentation, and data-focused workflow review fits well with quick intake, provider matching, and bundled coverage logic. Our initial assumption is that you need advisory support to define and organize requirements before engineering or operations work moves forward. Best Regards, 8veer
$550 USD in 15 days
7.6
7.6

Hello ProviderNow team, I can translate ProviderNow's product goals into detailed functional specs and user stories that drive rapid intake and accurate provider matching. I have four years' experience as a Business Analyst at a telehealth SaaS where I owned requirement gathering and delivered an intake flow that reduced average onboarding time by 35 percent. I will model current and future state processes, perform gap analyses against existing capabilities, and define success metrics with your data analysts so features like Personalized Care Plans map to measurable business outcomes. I work in Agile (Scrum and Kanban) and write user stories with acceptance criteria and test cases. Do you use Jira for backlog management? Happy to jump on a quick chat to discuss next steps. Ali Zain
$20 USD in 7 days
4.6
4.6

⚠️ If you're not happy, you don’t pay. ⚠️ Hi, Thank you for checking my proposal and sharing the detailed project brief. I can build your Business Analysis framework using Agile methodologies with a scalable and efficient design. I will deliver: - Comprehensive requirement documentation from stakeholders across clinical, product, and sales teams. - Detailed functional specifications and user stories for seamless engineering implementation. - Current and future state process models for low-cost virtual visits and bundled coverage. - Gap analysis reports to enhance personalized care plans. - Defined key business metrics and success criteria in collaboration with the Data Analyst team. You will also receive: - Ongoing support and training sessions to ensure smooth implementation. I am confident I can execute your vision professionally and efficiently. Looking forward to discussing timeline and next steps. Best regards, Chirag Pipal
$15 USD in 30 days
4.2
4.2

ProviderNow’s healthcare platform needs requirements that align clinical efficiency with fast partner launches. As a Business Analyst, I’ll capture stakeholder needs across clinical, product, and sales; convert quick-intake and provider-matching goals into precise functional specifications, user stories, and acceptance criteria for engineering. I’ll map current vs. future state workflows for low-cost virtual visits and bundled family coverage, run gap analyses against existing capabilities, and ensure personalized care plans have measurable success metrics with the Data Analyst team. Working in Agile environments (Scrum/Kanban), I’ll manage competing priorities through structured documentation, clear communication, and negotiation, so each release delivers maximum business value and member impact quickly and transparently.
$20 USD in 45 days
4.0
4.0

⚡ I WAS LOOKING FOR A PROJECT LIKE THIS. I have just handled a healthcare platform project where I streamlined the requirement-gathering process for new features. Your goal is to ensure maximum business value while simplifying access to care. I understand the importance of translating high-level needs into actionable user stories. Gathering insights from clinical, product, and sales teams can sometimes get messy, but I'll keep it organized. I will keep you updated properly and make the process easy from your side. REACH OUT FOR A FREE CONSULTATION, NO PRESSURE AND NO SALES SPEECH. Regards, Stefan.
$15 USD in 7 days
2.5
2.5

With over 3-5 years in business analysis, I am confident that my experience and skill set align perfectly with the requirements of ProviderNow. My core expertise in web and mobile app development, AI, automation, database management, and e-commerce solutions will be valuable for your platform's growth. My proficiency in Agile methodologies like Scrum and Kanban will enable me to effectively bridge the gap between your business goals and technical solutions. I understand the importance of gathering and documenting requirements accurately to build features that deliver maximum value - an essential aspect of my work as a Business Analyst. With exceptional communication and negotiation skills, managing competing priorities from different teams will be second nature. Moreover, my comprehensive understanding of the Healthcare industry, FinTech, SaaS landscapes along with group-friendly models works to our mutual advantage. With meu aboard, integrating your mission into actionable technology will become a seamless process. As a full-stack developer with a deep focus on performance and clean architecture, the end-product becomes scalable and maintainable - essential tenets for coping up with expanding access requirements.
$20 USD in 40 days
3.4
3.4

With a wealth of experience as a Product Owner and Scrum Master, I bring a unique perspective to business analysis. My proficiency in Agile development methodologies, such as Scrum and Kanban, would ensure smooth cross-functional collaboration and efficient solution delivery for your project. Additionally, my deep understanding of user-centric design would contribute to the enhanced user experience that ProviderNow seeks to achieve. Being a certified JIRA Specialist, I possess top-tier skills in project tracking, reporting, and team collaboration – attributes that heavily contribute to effective business analysis. Utilizing tools like JIRA and Confluence, I would ensure that requirements are well-documented and tracked throughout the project lifecycle. My solid experience in creating UML diagrams such as Class, Use Case, Activity, Sequence, Component, Deployment etc., adds another layer of comprehension in analyzing your business needs. Meanwhile, my thorough grasp of data analysis techniques further strengthens my competency in performing gap analysis between existing system capabilities and desired business outcomes. I’d be able to identify key business metrics for all new services with the Data Analyst team seamlessly. With me on your team, you can expect a holistic approach to meet your needs effectively while maximizing quality.
$20 USD in 40 days
1.0
1.0

Hi, I hope you're doing well. I have carefully reviewed your project, Business Analyst , and I'm confident I can deliver a high quality solution tailored to your requirements. I'm a Full Stack Developer with 5+ years of experience building websites, SaaS platforms, AI powered applications, automation tools, web scrapers, lead generation systems, and custom software. I focus on delivering reliable, high quality solutions that meet business objectives while maintaining accuracy, performance, and scalability. I'd be happy to discuss your project in more detail and recommend the best approach before we get started. I look forward to working with you. Best regards, Adnan Hussain Full Stack Developer | Technical Fixes | AI Automation | Lead Generation & Extraction Expert | Websites Dev
$15 USD in 3 days
0.0
0.0

Hello, do you need the Business Analyst to focus more on product features, clinical workflows, or partner launch processes? I have experience translating SaaS and healthcare product goals into clear requirements, user stories, process maps, gap analysis, and success metrics for technical teams. I will align stakeholders, document priorities clearly, and help engineering build features that support simple and efficient care delivery. I can start immediately. Can we have a chat to clarify your requirements? Thanks
$15 USD in 40 days
0.5
0.5

With over a decade of experience aligning business objectives with technical solutions, I am well-equipped to drive ProviderNow's growth trajectory. Leveraging my expertise in healthcare, SaaS, and FinTech, I aim to enhance core functionalities and align with your business model. By collaborating across domains, I will streamline processes, optimize operations, and enhance clinical efficiency. Together, let's shape a future where technology meets compassionate healthcare, setting new industry standards.
$22.50 USD in 5 days
0.0
0.0

Hi, this is Laya Hayat, Im located in Berkeley, US. I can surely assist you in bridging the gap between business goals and technical solutions as a Business Analyst for ProviderNow. With 3–5 years of experience in healthcare and a strong proficiency in requirement-gathering techniques, I will gather and analyze business requirements, translate high-level needs into functional specifications, and model processes for virtual visits and family coverage options. Quick Questions How do you currently track and prioritize requirements from different departments? Have you considered integrating AI technology to enhance personalized care plans? Are there specific key performance indicators you prioritize for measuring the success of new services? I've worked extensively in defining requirements, translating business needs into technical specifications, and collaborating with cross-functional teams to drive maximum business value. I'll share the most relevant and magical portfolio over a chat. How about a quick virtual coffee and a friendly chat? I can map out your vision and start building something amazing together. Thanks, Laya
$15 USD in 40 days
0.0
0.0

I would love to chat about your project ⚠️THE WORST THAT CAN HAPPEN IS YOU WALK AWAY WITH A FREE CONSULTATION⚠️. At TashriqueTech, we focus on a smaller select group of clients. This allows us to work closely with you, ensuring we achieve the results you want without unnecessary stress. Our expertise in CRM and LMS development services is tailored to your preferences. We build scalable web solutions that grow with your business, developing business automation solutions that save time and improve efficiency. With a strong background in healthcare, I can effectively gather, analyze, and document business requirements to deliver maximum value. My commitment is to ensure that your operational processes and product features align seamlessly with your business goals. IF YOU'RE NOT HAPPY YOU DON'T PAY. So, feel free to message me!
$15 USD in 7 days
0.0
0.0

Hola, mucho gusto. Estoy muy interesada en formar parte de su equipo como Asistente Virtual. Cuento con experiencia en labores administrativas, atención al cliente y organización de documentos. Tengo habilidades para gestionar agendas, coordinar reuniones, realizar seguimiento a tareas y brindar una atención profesional y amable. Además, tengo conocimientos en el sector salud y farmacéutico, lo que me permite comprender la importancia de la confidencialidad, la organización y el trato humanizado con los pacientes. Soy una persona responsable, organizada, aprendo con rapidez y me adapto fácilmente a nuevas herramientas tecnológicas. Estoy comprometida con ofrecer un trabajo de alta calidad y contribuir al crecimiento de su empresa. Quedo atenta a la oportunidad de conversar con ustedes y ampliar la información sobre mi experiencia. Muchas gracias por su tiempo y consideración.
$15 USD in 40 days
0.0
0.0

As an experienced Business Analyst with a deep understanding of the healthcare industry, I am confident that I would be the ideal fit for your ambitious project at ProviderNow. My three to five years of experience specifically in the healthcare, FinTech, and SaaS sectors will equip me well to excel in this role. Furthermore, I am well-versed in Agile methodologies such as Scrum and Kanban, which align perfectly with ProviderNow's focus on efficiency and delivering maximum business value. My knowledge of relevant requirement-gathering techniques and documentation tools will also contribute considerably to this project. Notably, my ability to draw precise functional specifications and user stories from high-level business objectives will be invaluable in translating ProviderNow's important goals into feasible technical solutions. Additionally, having worked on projects that required a deep understanding of economic models gives me an advantage in comprehending the challenge and devising actionable plans that meet your needs.
$20 USD in 40 days
0.0
0.0

We recently helped a company streamline its digital workflow and improve the overall user experience. I'd love to help you achieve similar results with a solution that's simple, reliable, and built around your objectives. Your focus on redefining healthcare access and simplifying user experiences truly resonates with me. I understand the importance of translating business goals into actionable solutions that deliver maximum value. With over 3-5 years of experience as a Business Analyst, I specialize in gathering and documenting requirements, translating high-level needs into functional specifications, and performing gap analysis to enhance operational processes. My expertise in Agile methodologies and exceptional communication skills enable me to manage competing priorities effectively. I'm confident I can contribute to your mission at ProviderNow, and I’d love the opportunity to discuss how we can work together to shape impactful product features. Regards, Lizelle
$15 USD in 7 days
0.0
0.0

I deliver high-quality work with attention to detail, clear communication, and a commitment to meeting deadlines. With experience in QA testing, healthcare IT, data analysis, and technical support, I know how to identify issues, solve problems efficiently, and provide reliable results.
$40 USD in 40 days
0.0
0.0

Hello, I trust you're doing well. I am well experienced in machine learning algorithms, with nearly a decade of hands-on practice. My expertise lies in developing various artificial intelligence algorithms, including the one you require, using Matlab, Python, and similar tools. I hold a doctorate from Tohoku University and have a number of publications in the same subject. My portfolio, which showcases my past work, is available for your review. Your project piqued my interest, and I would be delighted to be part of it. Let's connect to discuss in detail. Warm regards. please check my portfolio link: https://www.freelancer.com/u/sajjadtaghvaeifr
$25 USD in 40 days
0.0
0.0

Hello ProviderNow Team, I am excited to apply for your Business Analyst position. I have 3.8 years of experience at Tata Consultancy Services (TCS), working with cross-functional teams to deliver enterprise solutions in Banking (Cards & Payments, Cross-Border Payments, ISO 20022/SWIFT Messaging) and Life & Health Insurance domains. My experience includes requirements gathering, stakeholder management, BRD/FRD preparation, user stories, acceptance criteria, process mapping, gap analysis, Agile/Scrum, UAT, API validation, and collaboration with development and QA teams. I am proficient with Jira, Confluence, SQL, Postman, Swagger, and ServiceNow, and have worked in highly regulated environments requiring strong analytical and documentation skills. My background in Banking and Insurance has strengthened my ability to understand complex business processes, communicate effectively with stakeholders, and translate business needs into clear functional requirements. Although my direct experience is in BFSI and Insurance, I am confident in adapting quickly to the healthcare domain and contributing from day one. I am committed to delivering high-quality work, maintaining clear communication, and helping your team achieve successful project outcomes. I look forward to discussing how I can add value to your project. Thank you for your consideration. Best Regards, Karthik Pagilla
$17 USD in 50 days
0.0
0.0

Hey there, looking forward to hearing from you. Your vision of redefining healthcare access is compelling, especially with your focus on transparency and affordability. The challenge of translating high-level business needs into actionable product features requires precision and a deep understanding of user stories. In previous projects, I’ve successfully defined and managed requirements that drove significant business value in healthcare services. I’m confident in delivering clear functional specifications that align with your goals for maximum clinical efficiency. Your emphasis on low-cost virtual visits resonates with my experience in modeling processes that enhance user engagement. A newer profile here doesn't reflect my decade of reliable delivery in this space. My work consistently meets the expectations set by stakeholders across departments. Let’s discuss the specific metrics you envision for success, as this will guide our next steps. Chat Soon, Warm Regards Mthoko
$15 USD in 7 days
0.0
0.0

⚠️ IF YOU ARE NOT SATISFIED, YOU DON’T PAY ⚠️ I just completed a similar project where I bridged the gap between business objectives and technical solutions. I will help you refine and document requirements that drive clarity and efficiency. Your focus on seamless integration and user-friendly processes aligns perfectly with my experience in developing solutions that enhance operational efficiency. With over five years as a Business Analyst in the healthcare sector, I excel in requirement-gathering and Agile methodologies. Even if you decide to work with someone else, you’re welcome to take our conversation as a free consultation and use any advice or recommendations I provide. Regards, Matthew Koegelenberg.
$19 USD in 7 days
0.0
0.0

Sanford, United States
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