Require a messenger service to be put on website with a log in from my own computer screen to interact with users. User should come onto the web site - click on virtual assistance and this should send message to my computer that someone is asking a question - similar to yahoo messenger or msn - without log in. Require individual / company to demonstrate this on their own site - and completely upload and testing on my own sample site. The messenger should also allow for an out of office message if no one is around. Important to have a clean visual. Should enter name when they log in. Should allow for multiple chat users.
A similar item is on www.koolprint.com with Live customer support.
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