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Call Center Software (Skype backend) URGENT

Hello,

we are a US based company and we are looking for someone who could develop a call center application that uses Skype for the backend.

Here is a website that has an inbound call center built on Skype. ([url removed, login to view] the call center software they offer.)

I love the setup of the call center for prettymay. I want everything the prettymay call center has. ( voicemail, call recordings, prompts for departments, the inbound must be able to work also without prompts. such as I want to be able to set it up so that when someone calls in it goes directly to the agents. If possible I would like to be able to disposition calls ( call back, answering machine, do not call )

The main part is the dialer system.

Prettymay call center has an outbound dialer but we need to be able to have a dialer running through a list of numbers, these numbers will come from say a csv that has numbers, names, addresses etc... the dialer will call the numbers from the list, when the line gets answered, the system will pass the call to an agent.

basically this system should work like most other dialer systems but use skype as the backend.

The following links show you how it must work and what should be integrated.

Must points:

- Voice recording

- Inbound and Outbound (specially sales, market researches)

- Automatic Call Distribution

- Export of all data to excel

Here is another call center but it doesn't use skype. We need most of the features that this uses.

[url removed, login to view] (Supervisor View)

[url removed, login to view] (Agent View)

[url removed, login to view] (Admin View)

anyone can PM me or post a bid

Kemahiran: Pengaturcaraan C, Java, Telepemasaran, Visual Basic

Lihat lebih lanjut: want develop agent website, urgent call center, line market system, looking inbound sales, want software develop, system software develop, develop java website, company software, center line, call work, call disposition, call center offer, call center list, call center company list, call center calls, skype call center application, prettymay, skypes backend technology, call skype aspnet, uses excel, skype line, excel uses, voice call, voice sales, system center

Tentang Majikan:
( 0 ulasan ) Fergus Falls, United States

ID Projek: #265532

13 pekerja bebas membida secara purata $5683 untuk pekerjaan ini

ManiksSoftware

As per your description about the project, I think it looks exactly like the software that we have made for a Call Center. We had a 12 yrs experienced person developed that software for a Call Center and we would have Lagi

$12000 USD dalam 60 hari
(1 Ulasan)
3.7
zarish

Hi, I am pleased to inform you that our company 45 highly skilled IT professionals and is operating since 2001. Amco IT Systems rises above the competition by the breadth of our offering and expertise. Not only can Lagi

$3000 USD dalam 20 hari
(2 Ulasan)
1.9
pramod08

Dear Sir/Madam, We are India base software development company currently working for our Sweden, Holland , Japan , USA, France and also with a Hollywood Production house please check the PMB for some sample of wor Lagi

$5000 USD dalam 30 hari
(0 Ulasan)
0.0
vargasanyi

I am a software engineer, using in other projects Skype Java API, I have done similar projects, I am ready to do this job for You. Waiting for You to contact me.

$4500 USD dalam 35 hari
(0 Ulasan)
0.0
Fatelight

Hi. I'm a network developer and would like to write that application to you. I estimate it will take approximately a month (to implement all those features you've described, however maybe earlier). I'm familiar with t Lagi

$3000 USD dalam 30 hari
(0 Ulasan)
0.0
cuceco

Please do see our PM.. Thank You

$7777 USD dalam 45 hari
(0 Ulasan)
0.0
ACAPGBL

Please see PMB.

$3000 USD dalam 30 hari
(0 Ulasan)
0.0
daniazi

Hi, HITS has been in industry since 2000, with back office in Pakistan and corporate office in UK. We assure you complete quality control, weekly updates, conferences, and deadlines are assured to be fulfilled. I can Lagi

$5000 USD dalam 30 hari
(0 Ulasan)
0.0
indiasoft1245

please see the pmb

$4000 USD dalam 25 hari
(0 Ulasan)
0.0
lumz

We can do the work, please check your pmb.

$3500 USD dalam 30 hari
(0 Ulasan)
0.0
crisp123

Respected sir, First of all thank you for giving us an oppurtunity for bid your project.I am representing UAE Exchange Financial Services ltd (IT OPERATIONS).we have done several projects like this [url removed, login to view] u want to Lagi

$3100 USD dalam 20 hari
(0 Ulasan)
0.0
smartpk

you will be satisfied

$17000 USD dalam 16 hari
(0 Ulasan)
0.0
resukesh

Hello, I represent V2tech Infosolutions Pvt. Ltd. we are a leading Contact Center in India with predictive dialing Dialer. We can arrange a demo for you if you need of a fully functional predictive Web-Based dailer. Di Lagi

$3000 USD dalam 5 hari
(0 Ulasan)
0.0