we have about 25 machines pcs we call the clients with voice modems,
what we would like to have is to load some telephone numbers to those machines and they will make calls,
each machine clientl will record the call to a difrent machine in wav format or mp3 if possible because we must take in consideration the space
also we would like to display on each machine to whom the operator is calling, name and number, also the operator must be able to take notes,
also the system must be clever enought to recognize if the line is bussy and if it is bussy then the system will put the number at the back of the queue and it will continiue with the next number.
it is also critical that we would like to have reports on the calls that each client is made, the time he spend , the times we atempt to call him.
also the system must record the date we do the campain and the day and time the machine is calling.
we must be able to kill the queue of every machine and pass it to another machine.
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Hi, I have done a similar program to make voice call, for this I used MS VC, TAPI 2.0, directShow and Access DB. If you are interested I can provide a sample program. Best Regards. Alexey