I need a Ticket management system so that I may track my customers tickets. I Currently need a different system that im using right now. I'm currently using VTiger, but I'm looking to find a more customized solution to remove some of the work out of the current procedures. The requirement are attached, the things that this must have is
1. Integrated in to Google cal so that I may sync the cal with my phone
2. To figure mileage to and from points and give accurate mileage.
3. To be user friendly
4. To be able to be accessed remotely, and must contact a user name and password to prevent, people that do not need in from getting in.
5. to be able to Figure non pop dates by the coding of the s/n number.
If v tiger will work then i will stay with that, but I'm fexalbe.
The project will be payed out in three equal milestone payments. You will also have two weeks to complete the tasked. And in addition i must be able to print the tickets out and or put them in a pdf format.
hi, we are working with .net, since 2005. hope you can mager our skill, and if you want than i can send screen short of our work.
waiting your reply, thanks
bye