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Call Script designing and writing

We are an Inbound Call Center, that answer calls from many different customers. Each customer has many contact persons, and the job for us is to find out, which ones of these is the relevant one. When identifying this contact person, we either send this person a message of forward the call.

We are in the process of programming a Call Script Builder, where the Agent can click the way through the Call Script depending on the callers answers. Each click or selection can either result in narrowing down the number of contact persons, or it can add text information to a message field, we can send to the specific contact person after the call.

The project is about to find out, how we can design and write Call Scripts for 650 different customers. Many of them are easy, as they have a small number of contact persons, but all customers still need to be grouped or organized, so that all Call Scripts have the same logic and only vary depending of the customers requirements.

The project is therefore not a one step project. It requires several steps and great knowledge to our customers and to our handling of the calls. Your proposal should reflect that.

Further it is important, that you have experience in developing Call Scripts and have a methodically approach to the project.

Kemahiran: Pusat Panggilan, Writing

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Tentang Majikan:
( 2 ulasan ) Næstved, Denmark

ID Projek: #23427304

19 pekerja bebas membida secara purata €15/jam untuk pekerjaan ini

revival786

Greetings! I am a professional in providing high quality script writing and designing service. I stand in the top 5% of the freelancers. I will love to work on this project. Please contact for examples and further dis Lagi

€12 EUR / jam
(4 Ulasan)
4.6
salehbilal

Hello there! I’m Saleh B. and I am writing this proposal for your project named “ Call Script designing and writing ” I'm a professional content composer with more than 5 years of extensive experience in the writing Lagi

€18 EUR / jam
(3 Ulasan)
2.6
rtswamy5

i have 3 years of experience in data entry .i will do tha work perfectly and in time and i need money for my collage fee

€12 EUR / jam
(0 Ulasan)
0.0
banerjeemunmun96

Being an expert in customer service and data processing I find myself the perfect match for this job. Relevant Skills and Experience Customer service, data processing

€13 EUR / jam
(0 Ulasan)
0.0
itslvsmail

Hi, I have worked with US customers for their tax product and anti-virus software for a couple of years over phone support, chat support and e- mail support.

€13 EUR / jam
(0 Ulasan)
0.0
sofiamauricio192

Muita experiência na área Relevant Skills and Experience Muita experiência na área .

€16 EUR / jam
(0 Ulasan)
0.0
Superworker44

IAM new and energetic hard worker, I have a good communication. Hire me IAM sure that I'll do best for u ? Relevant Skills and Experience Communication,typing

€12 EUR / jam
(0 Ulasan)
0.0
indahrespitasari

hello i am now working as quality assurance for order processing division in one of biggest start up in indonesia. this division contain processing order, inbound chat and outbound call. Relevant Skills and Experience Lagi

€16 EUR / jam
(0 Ulasan)
0.0
jeheazu

Hello, I am applying for the position of virtual assistant in your company. I believe I have the necessary skills required for the job. I am an experienced virtual assistant with over 3 years experience in customer su Lagi

€12 EUR / jam
(0 Ulasan)
0.0
ghodratmodirian9

Hi Dear Employer I've got enough experience and time to start your project. my abilities and flexibility, would make you happy and satisfied exactly after to see your job results.

€12 EUR / jam
(0 Ulasan)
0.0
Gabrielle12Anwar

Hi, We are looking for this project as we have an experience of more than 10 years in this field... We are mainly base in India, UK and Philippines... We have an experience in Sales, Marketing, Data mining, and many o Lagi

€13 EUR / jam
(0 Ulasan)
0.0
€16 EUR / jam
(0 Ulasan)
0.0
arwamoizds

Hello! I am a professional scriptwriter and written content for different campaigns and YouTube channel on health and fitness, food and recipes. I will focus on your goals, processes, purpose when developing your br Lagi

€18 EUR / jam
(0 Ulasan)
0.0
jitendrakumar051

I done your work cerefuly.

€16 EUR / jam
(0 Ulasan)
0.0
Anil1455

it is very less amount i am asking for the project it would be helpfull for my family j am very excited to getting into free lancer job thank you for this wonderful platform for poor people it would be help full a lot

€16 EUR / jam
(0 Ulasan)
0.0
€16 EUR / jam
(0 Ulasan)
0.0
MaheshBhaskar21

I will work for 10 a day

€16 EUR / jam
(0 Ulasan)
0.0
punitsharma12

Creative thoughts with great efforts

€16 EUR / jam
(0 Ulasan)
0.0
babooshani49

HI there, I have read and understood your project requirements. I will be able to work with you . Please leave a message so that we can discuss more over the chat. Thanks

€15 EUR / jam
(0 Ulasan)
0.0