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Experienced Call Center Manager in Dhaka - do not respond unless you live in Dhaka

***Please submit your CV along with your proposal; it saves time.

We are bidding for an Outbound campaign and if selected, we will need 2-3 Call Center Managers to oversee the operations of a Call Center located in Moghbazar beginning in January or thereafter.

Both male and female candidates age 18 and older are encouraged to apply, and there is no age maximum.

Candidate must possess superior leadership skills and communicate clearly;

At least one year of experience as Call Center Manager is a must.

English language proficiency must be on a near-native fluency.

Responsibilities include hiring and training, creating objectives and monitoring goal attainment, assisting in the creation of training modules, resolving customer issues and any site-based challenges that may come up.

IT experience and familiarity with US or Canadian English are preferred.

Ability to coach and motivate your agents.

Analyze and interpret the call metrics;

Prepare reports for upper management;

Develop goals and action plans;

Attend budget meetings;

Ensure sufficient call coverage by managing employee schedules.

Kemahiran: Pusat Panggilan, Telepemasaran, Khidmat Pelanggan, Sokongan Pelanggan, Pengurusan

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Tentang Majikan:
( 14 ulasan ) Chaska, United States

ID Projek: #31621126

9 pekerja bebas membida secara purata $13/jam untuk pekerjaan ini

(1 Ulasan)
2.9
Tanmaysalve96

I can complete the work with in set Traget time frame. I will do the best. I am a very honest person

$15 USD / jam
(0 Ulasan)
0.0
Ayeshashahid09

I know how to do thi and i try my beat for your better results i hope you'll give me your this project

$12 USD / jam
(0 Ulasan)
0.0
consultantakash

Hello Dear Concern, I live in Dhaka, Khilkhet and I am able to perform this task. I have over 10years of professional experience in multiple industries. I performed managerial task, operation task and training as wel Lagi

$8 USD / jam
(0 Ulasan)
0.0
limonmolla

Hi, I live in Dhaka, I have 2 years working experience as a call center manager. I have higher leadership skills and definitely communication skills. I have English language skills. I am able to assist in the creation Lagi

$12 USD / jam
(0 Ulasan)
0.0
zakazyko1990

Key Responsibilities: Day to day duties  Control the floor behavior, Managing four teams (Refund and validation - Email - Complaints - Escalation).  Sending the daily performance report, Motivate the team members to Lagi

$15 USD / jam
(0 Ulasan)
0.0
Cheftee

Hello Client, my name is Fatima, I have gone through your project description and I am very much intrested in your project. I am an experience customer service, I have worked as a direct sales agent and as a marketer. Lagi

$15 USD / jam
(0 Ulasan)
0.0
villapaz50

Hi. I am 22 years old from philippines. I have an experience in call center agent specifically for customer service. I have a 7 months experience in customer service representative to an international non-voice account Lagi

$15 USD / jam
(0 Ulasan)
0.0
rameshmeel852

Hello, Good day! I have read the discretion of your project and understood that you are looking for Experienced Call Center Manager in Dhaka. I am glad to inform you that I can do this project as per your requirement Lagi

$8 USD / jam
(0 Ulasan)
0.6