Google Ads Certification Approval Help

We need an experienced Google Ads certification specialist to resolve a Government Documents and Services certification issue for our licensed Indonesian travel business that provides tourist visa services. We operate legally as a PT PMA company and are fully compliant under Indonesian law. Our business is verifiable through official government systems including NIB, OSS, NPWP etc. Licensed travel agents in Indonesia are legally permitted to provide tourist visa assistance services. The problem is with Google’s certification requirements. Google requires an official government source that publicly shows both our registered business information and our website domain linked to that business - In Indonesia, this does not exist. The OSS system via NIB is the only official government verification platform and it confirms our legal business registration, but it does not record or display company website domains. This has also been confirmed directly with the Indonesian Ministry of Investment. Because of this structural limitation, our Google certification has been rejected despite full compliance and legitimate operations. This is not a documentation problem. It is a certification pathway problem. We are looking for a genuine expert with proven experience successfully obtaining Google Ads Government Documents and Services certification for Indonesian businesses operating in the visa, travel, or regulated services sector. We need someone who understands: • Google Ads Government Documents and Services certification • Manual review and escalation pathways • Google support case handling • Compliance for Indonesian PT PMA companies • OSS/NIB verification limitations • Alternative approval pathways when standard certification fails We are not looking for generic advice, repeated failed submissions, or unnecessary website redesign recommendations. Our website already includes comprehensive legal disclosures across our footer, legal page, contact page, and business information page including company registration details, tax information, addresses, and licensing details. We are not interested in changing our branding or adding excessive repetitive warning statements that negatively impact customer trust and conversions. Competitors such as [login to view URL] are successfully advertising similar services, which means a valid approval pathway clearly exists. This project is outcome based. Successful certification approval is required.

Project ID: 40388959