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I need reliable help keeping up with the direct messages that land in my social-media “freelance” channel each day. All replies will be sent right there on the platform—no email or WhatsApp work—so you should feel at home navigating a standard social inbox. Most conversations come from potential customers or business partners, so I expect a friendly yet business-ready tone, accurate information, and quick turnaround. I’ll give you a short FAQ and brand-voice sheet; anything outside those guidelines can simply be tagged for me to follow up. Deliverables • Real-time monitoring and response during the agreed shift (Jakarta time preferred) • Clear, grammatically correct replies in Bahasa Indonesia; occasional English is a plus • End-of-day recap highlighting any issues I need to address Acceptance Criteria • Average first-response time under 10 minutes while you’re on duty • 100 % adherence to the provided templates or approved variations • No unanswered messages left pending at shift’s end If you’re organised, type fast, and enjoy talking to people online, I’m looking forward to working with you.
ID Projek: 40279928
78 cadangan
Projek jarak jauh
Aktif 6 hari yang lalu
Tetapkan bajet dan garis masa anda
Dapatkan bayaran untuk kerja anda
Tuliskan cadangan anda
Ianya percuma untuk mendaftar dan membida pekerjaan
78 pekerja bebas membida secara purata $18 USD/jam untuk pekerjaan ini

Hi, I am an experienced social media assistant, and I can manage your freelance channel inbox in real-time, responding promptly and professionally in Bahasa Indonesia (with occasional English if needed). I will follow your FAQ and brand-voice guidelines, tag messages outside the scope for your review, and provide an end-of-day recap highlighting any issues. I will maintain an average first-response time under 10 minutes and ensure all messages are addressed during my shift. Please send a message so we can go through the details, decide on the timeline and deliverables. Best regards.
$20 USD dalam 20 hari
4.6
4.6

Hello, I’ve gone through your job description and understand that you’re looking for a social media inbox manager to handle direct messages professionally, promptly, and in your brand voice. With 5+ years of experience managing social inboxes and customer conversations, I’ve helped businesses respond quickly, maintain a friendly yet professional tone, and ensure no messages go unanswered. What I can help you with: • Real-time monitoring and replies during your agreed shift (Jakarta time) • Accurate, grammatically correct responses in Bahasa Indonesia (English as needed) • End-of-day recap highlighting any questions or issues requiring your attention Warm regards, Monica Bhatia
$15 USD dalam 40 hari
3.6
3.6

Hi, I can manage your social-media DMs in real time, keeping the tone friendly yet professional and strictly following your FAQ and brand-voice guidelines. Here’s the approach: - Monitor your freelance channel during the agreed Jakarta-time shift. - Respond promptly (under 10 minutes) in Bahasa Indonesia or English where appropriate, using approved templates. - Tag anything outside the guidelines for your follow-up. - Provide an end-of-day recap highlighting key issues, unanswered queries, or opportunities. If this sounds good, we can discuss the workflow and details further in DMs. Best regards, Abibat
$20 USD dalam 40 hari
3.3
3.3

I can do this task Assign this tak to me .......................................................................................
$20 USD dalam 40 hari
1.6
1.6

Hello, I have experience working as a customer service representative, so I’m very comfortable communicating with customers through online messages. I can help monitor and respond to your social media direct messages in a friendly and professional tone while following the provided FAQ and templates. I’m also organized and responsive, and I’m confident I can maintain an average first-response time under 10 minutes during my shift. I will make sure all replies follow the provided templates or approved variations, and that no messages are left unanswered by the end of the shift. I also enjoy communicating with people online and keeping conversations clear and helpful. Looking forward to the opportunity to work with you. Best regards.
$15 USD dalam 30 hari
1.6
1.6

Attention to the User, I am honored to offer my services as a seasoned freelancer in the field of content writing, customer service, social media marketing, and typing. I specialize in handling social media inboxes with praiseworthy quick response time and grammatically correct replies to ensure optimal customer service for every business engagement. In line with your project description, I vow to bring strong organizational skills and the ability to type fast that will save you both time and effort. My exceptional understanding of Microsoft Office and proficient command of Bahasa Indonesia and English coupled with my broad base of expertise in any data solution procedures uniquely places me at an extraordinary position to help you achieve your project's objectives in an excellent manner. Just as you are targeting customers and potential business partners, my diversified skills have focused on meeting client's needs by providing quality work while making sure their satisfaction is attained.
$15 USD dalam 40 hari
1.4
1.4

Hi, I can handle your social media inbox by monitoring messages in real-time and replying quickly with a friendly, professional tone based on your FAQ and brand guidelines. I will ensure fast responses, accurate communication, and a clear end-of-day recap of conversations and issues. I am new to the freelancer platform, but I have 5 years of experience in social media management and customer communication. • Real-time DM monitoring with quick response time • Professional replies in clear English and structured communication • Daily summary report of conversations and pending issues Relevant portfolio samples are available in chat. Let's connect in the chat section to discuss the details and get started right away. Regards, Jasraj Kaur
$15 USD dalam 40 hari
0.0
0.0

Hi, I can help manage and respond to your social media freelance inbox with a friendly and professional tone, ensuring quick responses and accurate information based on your provided FAQ and guidelines. I’m comfortable handling real-time conversations and maintaining organized daily summaries so no messages are left unanswered. Which social media platform will the inbox management be on (Instagram, Facebook, etc.)? What are the expected working hours for the shift in Jakarta time?
$15 USD dalam 40 hari
0.0
0.0

As an experienced Digital Marketing Manager with over 15 years in the field, I believe my unique strengths make me an ideal candidate for your Social Media Message Reply Assistant role. At @Texonaxa, I have honed my skills in SEO, link building, and driving traffic- all tasks that require discipline, speed, and meticulous attention to language that I know will translate well to managing your social media inbox. With my extensive knowledge of diverse markets and web platforms in multiple languages including Bahasa Indonesia (and a bonus proficiency in English), I am well-equipped to manage the correspondence with your potential customers and partners. My SEO background has given me the ability to stay updated with the latest digital marketing trends and employ best organic practices- this aligns perfectly with your need for quick, accurate responses and adherence to specific templates. Apart from my technical abilities, I am a great communicator and believe in maintaining transparency. Therefore, you can rely on receiving consistent reports highlighting any issues that need your attention at the end of each day. Above all, my work ethic revolves around client satisfaction so you can be assured of clear communication and high-quality service from me 24x7. I look forward to using these skills for your benefit as your Social Media Message Reply Assistant.
$20 USD dalam 40 hari
0.0
0.0

Halo, Saya tertarik untuk membantu mengelola dan membalas pesan yang masuk ke saluran media sosial Anda. Saya memahami bahwa peran ini membutuhkan respons yang cepat, ramah, serta kemampuan berkomunikasi yang jelas agar calon pelanggan atau mitra bisnis merasa nyaman saat berinteraksi. Saya terbiasa bekerja secara terorganisir dan dapat memantau pesan masuk secara real-time selama jam kerja yang disepakati. Saya juga mampu mengikuti panduan, FAQ, dan gaya komunikasi brand agar setiap balasan tetap konsisten dengan citra bisnis Anda. Dalam pekerjaan ini saya dapat membantu dengan: • Membalas pesan masuk dari pelanggan atau mitra bisnis secara cepat dan profesional • Memberikan informasi yang akurat sesuai panduan yang diberikan • Menandai atau meneruskan pesan penting yang memerlukan tindak lanjut • Menyusun catatan atau rekap harian mengenai percakapan atau masalah yang perlu diperhatikan • Menjaga kualitas komunikasi dengan bahasa Indonesia yang baik dan jelas Saya adalah pribadi yang teliti, responsif, dan nyaman berkomunikasi secara online. Saya juga memiliki kemampuan mengetik yang cepat sehingga dapat memastikan tidak ada pesan yang terlewat. Saya siap mengikuti alur kerja yang Anda tentukan dan dapat mulai bekerja segera. Terima kasih atas perhatiannya. Saya berharap dapat bekerja sama dengan Anda.
$16 USD dalam 40 hari
0.0
0.0

I have 1.5 years of experience in social media management and customer communication. I can monitor messages, reply quickly with a professional tone, and follow your FAQ and brand guidelines. I am organized, fast at typing, and can ensure timely responses and daily summaries of conversations. I am ready to start immediately and maintain a response time under 10 minutes during my shift.
$20 USD dalam 40 hari
0.0
0.0

I can help you efficiently manage and respond to the direct messages in your social-media freelance channel. I’m comfortable working directly within social inbox systems and can ensure that every message receives a quick, clear, and professional response while staying strictly within the platform as you requested. I understand that most messages will come from potential customers or business partners, so I will maintain a friendly, business-appropriate tone while following your FAQ and brand voice guidelines. Any inquiries that fall outside the provided information will be properly flagged for your review so nothing important is missed.
$20 USD dalam 40 hari
0.0
0.0

Hello, I can convert your JPG scanned documents into a clean and properly formatted Microsoft Word file. I will ensure accurate text, correct formatting, and place any images from the scans in the correct positions in the document. I pay close attention to detail and will proofread the final file to make sure it is error-free and ready to use. I can also handle large batches and deliver within your required timeline.
$20 USD dalam 40 hari
0.0
0.0

Hello, I can assist you with managing and responding to direct messages on your social media freelance channel while maintaining a friendly, professional, and business-ready tone. I am comfortable working within social inbox platforms and handling conversations with potential customers and partners in real time. Using the FAQ and brand-voice guidelines you provide, I will ensure that all replies are clear, accurate, and consistent with your communication style. If any message falls outside the provided guidelines, I will tag or flag it immediately for your review instead of responding incorrectly. During the assigned shift (Jakarta time), I will actively monitor the inbox and maintain an average first-response time of under 10 minutes. I will also ensure that all messages are addressed before the shift ends so nothing remains pending. At the end of each shift, I will provide a brief recap summarizing: • Key conversations handled • Any issues or unusual requests • Messages that require your direct attention I am comfortable communicating in Bahasa Indonesia and can also handle occasional English messages when needed. I am organized, responsive, and focused on maintaining a positive experience for everyone contacting your channel. I would be happy to discuss your preferred shift schedule and workflow.
$15 USD dalam 40 hari
0.0
0.0

Hi, My name is Hasan. I noticed you're looking for someone who can help keeping up with the direct messages that land in my social-media, what if you had a Virtual Assistant who manages your admin tasks effectively, keeps your projects on track, and delivers accurate research so you can focus on growing your business instead of managing daily operations? I’m an administrative support specialist with over four years of experience in the tourism and hospitality industry, backed by a strong background in administration and business operations. My goal is to help manage day-to-day tasks so you can save time and focus on your priorities. I’m proficient in tools like Google Sheets, Google Docs, Google Workspace, Microsoft Office, Instagram, and more. I adapt quickly to any tools or platforms you use. I’d love to have a quick chat to discuss your project further and see if we’re a good fit! Thanks for your time and consideration All the best, Hasan
$17 USD dalam 40 hari
0.0
0.0

Hi, I can help manage your social-media inbox and ensure every message receives a quick, professional response during the assigned shift. I’m comfortable following brand guidelines, using response templates, and maintaining a friendly business tone while communicating with potential customers and partners. I can monitor the inbox in real time, reply in clear Bahasa Indonesia (with English when needed), and provide a concise end-of-day summary highlighting any conversations that require your attention.
$15 USD dalam 40 hari
0.0
0.0

Hello, I believe with my previous experience in customer service, I’m very familiar with handling customer inquiries, answering questions patiently, and resolving concerns while maintaining a consistent brand voice and professional image. You can expect consistent monitoring of the inbox during the agreed Jakarta-time shift, fast response handling, and well-written replies in Bahasa Indonesia, with English support when needed. Messages that fall outside the provided guidelines will be properly flagged so you can step in only when necessary, keeping your workload efficient. You will receive a clear recap summarizing conversations, flagged issues, and anything requiring your attention, ensuring nothing important is missed and no messages are left unanswered. The goal is simple: keep your inbox responsive, professional, and organized, while maintaining a positive experience for every potential customer who reaches out. Look forward to work with you!
$16 USD dalam 40 hari
0.0
0.0

Hello, I would be happy to assist you with managing and responding to the direct messages in your social-media freelance channel. I have experience working with social media platforms and handling online communication with a professional and friendly tone. I recently completed a digital marketing course and am currently pursuing my B.Com. Through my training, I have developed skills in social media management, customer engagement, and responding to inquiries in a clear and professional manner. I am comfortable navigating social media inboxes and ensuring quick, accurate responses to potential customers and business partners. I am organized, detail-oriented, and able to monitor messages consistently during the agreed shift. I can follow the FAQ and brand-voice guidelines carefully, respond using the provided templates, and tag you whenever a question falls outside the guidelines. I also type quickly and make sure messages are grammatically correct and professional. I understand the importance of fast response times and maintaining a positive brand impression. I can ensure that all messages are answered promptly, keep the response time under the required limit, and provide a clear end-of-day recap with any issues that need your attention. I would be glad to support your business and help maintain smooth communication with your audience. I look forward to the opportunity to work with you. Best regards, Khushi
$20 USD dalam 60 hari
0.0
0.0

Tradução", "interpretação", "espanhol", "português". Tradução de textos técnico, Conversas... Ja faço este trabalho a dois anos.
$20 USD dalam 40 hari
0.0
0.0

Hello, I would be happy to help manage and reply to your social media messages. I am comfortable handling online chats and can communicate in a friendly and professional tone. I pay attention to details and make sure messages are replied to quickly and clearly. I am reliable, quick to learn, and can follow the FAQ and guidelines you provide. I am available to start immediately and would love to support you in managing your social media inbox. Thank you for considering my proposal.
$20 USD dalam 40 hari
0.0
0.0

Kuching, Malaysia
Ahli sejak Okt 27, 2024
₹1500-12500 INR
$188.16 USD
₹37500-75000 INR
$8-15 USD / jam
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$15-30 USD / jam
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£18-36 GBP / jam
₹750-1250 INR / jam
₹1250-2500 INR / jam
$10-30 USD
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₹600-1500 INR
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₹10000-25000 INR
$30-250 USD
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