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I need a reliable person to handle customer support calls and WhatsApp messages. Key Responsibilities: - Answer calls politely, greet customers, understand their queries. - Provide correct information (no sales or technical troubleshooting). - Reply to incoming WhatsApp messages quickly and clearly. - Follow up with customers as needed. - Log each call/chat in a simple Google Sheet/CRM. - Share a short end-of-day summary. Requirements: - Fluent in Hindi and English. - Prior customer support/telecalling/front desk experience preferred. - Stable internet and WhatsApp Business (mobile or desktop). - Quiet place to take calls. - Available Monday–Saturday, 10 AM–6 PM IST. Please apply with your experience, availability to start, and comfort with both calls & WhatsApp.
Project ID: 39740668
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18 freelancers are bidding on average ₹24,250 INR for this job

Hi, Good day. Looking for someone who can handle your customer calls and WhatsApp messages efficiently while keeping every interaction professional and friendly? I have experience in customer support and telecalling, fluent in Hindi and English, and ensure every query is logged, followed up, and resolved promptly. I’m available Monday–Saturday, 10 AM–6 PM IST, and ready to start immediately to keep your customers happy and satisfied. Thanks, Debashish
₹30,000 INR in 30 days
4.4
4.4

As a PMP-certified professional, I understand the significance of streamlined operations and efficient project execution. My broad skill set in business analysis, digital marketing, virtual assistance and admin management will be valuable in successfully executing your project. While my focus has been on SaaS, Startups, E-commerce and Education sectors, I am confident that I can adapt my skills to serve your bilingual customer support needs professionally and effectively. Throughout my 6+ years of professional experience, I have perfected the art of clear communication, problem-solving and providing prompt responses—skills vital for customer support roles. Your requirement for availability on Monday-Saturday from 10 AM-6 PM IST instantly matches my schedule. Moreover, having worked with tools like Jira, Trello etcetera which make process handling simple and efficient, I am confident that logging calls/chats in Google sheets/CRM for record keeping will be a smooth sail. I am also comfortable with using both mobile and desktop versions of WhatsApp Business. In a nutshell, I have the perfect blend of skills to execute this project to your utmost satisfaction.
₹37,500 INR in 30 days
0.4
0.4

Hello, I liked your project Bilingual Customer Support Executive - 28/08/2025 06:53 EDT, which aligns perfectly with my professional expertise. I bring extensive experience in Telemarketing, Customer Support, Virtual Assistant, I can ensure timely delivery within 3 days. I'm committed to exceeding your expectations and would welcome the opportunity to discuss your requirements in detail.
₹12,500 INR in 3 days
0.0
0.0

I have relevant experience for this role as I have worked for more than 4 years in Customer support
₹25,000 INR in 7 days
0.0
0.0

Hello, I am very interested in your customer support project. I am fluent in both Hindi and English, with good communication skills and a polite, professional manner. I have a laptop, phone, stable internet connection, and a quiet environment to take calls. ✅ Key strengths I bring: Experience in handling customer queries via calls & WhatsApp. Ability to respond quickly and clearly, maintaining a positive tone. Good at logging details in Google Sheets/CRM and preparing daily reports. Availability Monday–Saturday, 10 AM–6 PM IST. I am ready to start immediately and can ensure reliable, consistent support for your customers. My bid is ₹35,000 INR, which I believe is fair for the scope of work. Looking forward to your response. Best regards, Arzoo
₹35,000 INR in 6 days
0.0
0.0

Iam a good and fast learner and I have so much of patience to do work on this company. give me a cha
₹25,000 INR in 7 days
0.0
0.0

I need this project.. I will do my best there is no chance of default... I have great experience in that required skill.. Please give me one chance to proof
₹15,000 INR in 7 days
0.0
0.0

“Dedicated customer support specialist skilled in chat, email, and voice assistance. I provide timely and empathetic solutions that enhance customer satisfaction and build long-term trust.”
₹25,000 INR in 7 days
0.0
0.0

I bring a mix of experience, attention to detail, and reliability that makes me a strong fit for this project. I understand how important clear communication and timely delivery are, and I always make them a priority. My approach is simple — listen carefully, adapt quickly, and deliver work that truly meets your expectations. I’d love the chance to contribute and ensure this project is a success.
₹25,000 INR in 7 days
0.0
0.0

I am pleased to submit my proposal for providing Customer Support Services to help your business enhance customer satisfaction, build loyalty, and strengthen brand reputation. With strong communication skills, patience, and problem-solving ability, I ensure that every customer query is handled professionally and effectively.
₹14,000 INR in 7 days
0.0
0.0

A project proposal is a written document outlining everything stakeholders should know about a project, including the timeline, budget, objectives, and goals. Your project proposal should summarize your project details and sell your idea so stakeholders buy in to the initiative.
₹25,000 INR in 7 days
0.0
0.0

Hello sir ...I would love the opportunity to assist you with customer support calls and WhatsApp message handling. With prior experience in telecalling, virtual assistance, and client communication, I have developed the skills needed to manage customers politely, efficiently, and with professionalism. Here’s what I can offer: ? Polite Call Handling – Greeting customers warmly, listening carefully to their queries, and providing accurate information. ? WhatsApp Support – Responding quickly, clearly, and professionally to all incoming messages. ? Tracking & Reporting – Logging each call/chat in Google Sheets or CRM for easy reference and maintaining transparent records. ? End-of-Day Summary – Sharing a short daily report of all interactions for your review. Why Choose Me? ✔️ Fluent in both Hindi and English (speaking & writing). ✔️ Experienced in customer support & tele calling with a proven track record of handling clients professionally. ✔️ Tech-savvy with stable internet, WhatsApp Business, and a quiet workspace for smooth communication. ✔️ Highly organized, reliable, and responsive – ensuring no query goes unanswered. ✔️ Available Monday–Saturday, 10 AM–6 PM IST as per your requirement. I’m confident I can deliver polite, professional, and accurate support that enhances your customer experience. I can begin right away and adapt smoothly to your workflow. Looking forward to your response. Best regards, Azmira Replies within a few minutes
₹12,500 INR in 1 day
0.0
0.0

Hello, I would be glad to assist you with handling customer support calls and WhatsApp messages. With a proven track record of 5 years in the HR department, experience in call handling and client communication, I am confident in managing polite conversations, understanding queries, and providing accurate information while ensuring a professional tone. I am available Monday to Saturday, 10 AM–6 PM IST, and can start right away. I will also provide you with a clear end-of-day summary for complete transparency. Looking forward to supporting your customers and ensuring a smooth communication experience. Best regards, Sampada Saxena
₹25,000 INR in 7 days
0.0
0.0

This is a proposal for your Bilingual Customer Support Executive posting. Having reviewed your requirements, the skills and experience are a strong match for this opportunity. As a dedicated and detail-oriented customer support executive with 15 years of experience, various types of customer support job in case of wide range of products, both in the form of voice support and WHATAPP support. With a strong commitment to maintaining data integrity and meeting deadlines, ensures high-quality results. The expertise can contribute to your project and help achieve high amount of satisfied customers . The approach and the project's specific needs can be discussed at your convenience. Thank you for your consideration,
₹25,000 INR in 7 days
0.0
0.0

Hi myself shubham jatav i found this job under my skills and work that i have in previous like customer service, and support i think i can be the best fit for this job role .
₹25,000 INR in 10 days
0.0
0.0

Hello [Client Name], I’d be delighted to manage your customer support via both calls and WhatsApp. I am fluent in Hindi and English, have six months of related experience handling customer queries and logging interactions efficiently, and work from a quiet space with stable internet and WhatsApp Business access. I’m fully available Monday–Saturday, 10 AM–6 PM IST, and will diligently record each conversation in your preferred system and send you a concise end-of-day summary. I propose a fair monthly rate of ₹25k, which aligns with your budget. I’m ready to start immediately — just let me know how you’d like to proceed!
₹25,000 INR in 30 days
0.0
0.0

Hi, I can help with your request for a reliable person to handle customers calls and Whatsapp messages, I'm a virtual assistant, I have 3-4year customer service experience and call center agent, good written and oral communication skills, good time management skills. I look forward to working with you. NOTE: I speak only English Regards, Helen
₹25,000 INR in 7 days
0.0
0.0

Hi, I have good communication skills in hindi and english language.i also have customer support skill. I provide accurate, fast, and human translations. Ready to start!
₹30,000 INR in 7 days
0.0
0.0

Sonepur, India
Member since Aug 25, 2025
₹12500-37500 INR
£750-1500 GBP
$15-25 USD / hour
₹750-1250 INR / hour
₹12500-37500 INR
₹12500-37500 INR
$2-8 USD / hour
$2-8 USD / hour
$15-25 USD / hour
€18-36 EUR / hour
$15-25 USD / hour
$15-25 USD / hour
₹12500-37500 INR
$750-1500 USD
₹750-1250 INR / hour
$250-750 USD
$10-50 USD
$30-250 USD
$10-50 USD
$10-15 USD
€12-18 EUR / hour