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Role: Sales Process Excellence Consultant – Ecommerce Engagement type: Independent consultant / contractual assignment Duration: Initially 3–4 months, extendable based on project requirements Location: Hybrid, Pune Maharashtra, India Experience: 15–20 years Objective: AcquireX requires a senior consultant to assess, redesign and help implement the sales processes of an ecommerce client. The consultant will operate as an AcquireX subject-matter expert and work with the client’s leadership and sales team. Mandatory requirements: * Lean Six Sigma Black Belt certification * 15–20 years of relevant professional experience * Direct experience in sales process transformation or sales excellence * Experience working with ecommerce, retail, D2C or inside-sales operations * Experience analysing sales funnels, CRM workflows, lead management, conversion rates and team productivity * Demonstrated experience implementing recommendations, not only preparing strategy reports * Strong client-facing, workshop facilitation and presentation skills * Ability to create SOPs, process maps, KPI frameworks, dashboards, scorecards and governance mechanisms * Availability for a focused 3–4-month consulting engagement Preferred backgrounds: * Former Head/Director of Sales Excellence, Revenue Operations, Business Excellence or Process Excellence * Previous experience with ecommerce companies, retail organisations, marketplaces, consulting firms or large inside-sales operations * Experience managing Lean Six Sigma projects within a sales environment * Familiarity with CRM platforms and sales analytics Expected responsibilities: 1. Conduct stakeholder interviews and study the existing sales process. 2. Analyse CRM data, lead movement, follow-up practices, call quality and conversion performance. 3. Identify bottlenecks, process variation, leakage and accountability gaps. 4. Redesign sales stages, qualification criteria, ownership and escalation processes. 5. Develop SOPs, process maps, performance scorecards and review mechanisms. 6. Train the client’s sales team and managers. 7. Support implementation, adoption and performance measurement. 8. Provide structured knowledge transfer to AcquireX. Important: The consultant will represent AcquireX during the engagement. Confidentiality, non-solicitation, non-circumvention and intellectual-property clauses will apply. Candidates must provide: * Examples of two relevant sales-transformation projects * Specific improvements achieved, supported by numbers * Sample deliverables with confidential information removed * Proposed availability and working model
Project ID: 40630155
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6 freelancers are bidding on average ₹39,444 INR for this job

Hi, I read your project carefully and I can deliver exactly what you need. I can start immediately and show you the first preview in a few hours. Let’s discuss the details.
₹13,000 INR in 4 days
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What stood out to me is that you're looking for **an implementation-focused sales transformation consultant**, not someone who delivers a report and walks away. The success of this engagement will depend on diagnosing process bottlenecks, redesigning workflows, and ensuring the new operating model is adopted by the sales team with measurable improvements in performance. I'd begin with a structured assessment of the current sales funnel, CRM workflows, lead management practices, and performance metrics to identify leakage points and process variation. From there, I'd redesign the sales process with clear qualification criteria, SOPs, process maps, KPI dashboards, governance frameworks, and training materials, while working closely with leadership and frontline teams to ensure successful implementation and lasting adoption. I've worked on business process improvement, CRM optimization, and operational documentation projects where structured analysis, stakeholder communication, and practical implementation were key to delivering measurable business outcomes. Happy to discuss your current sales environment or outline a phased transformation approach that aligns with your 3–4 month engagement.
₹19,000 INR in 7 days
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As an experienced CRM expert with over a decade on this platform, I am well-equipped to tackle your ecommerce sales process challenges. My knowledge of systems such as Salesforce and understanding of how they integrate into the sales life cycle make me the ideal candidate for driving transformation and enhancements within your team. For instance, my recent project involved reconfiguring the CRM workflows and optimizing lead management processes for a large multinational ecommerce platform which resulted in a commendable 25% increase in conversion rates within just six months. But it's not enough for me to just outline my experience; my real strengths lie in my adaptability, client-facing skills, and my ability to deliver actionable strategies for maximum impact. The success of your ecommerce client's sales operations relies heavily on a deep insight into their specific needs and this comes from establishing strong partnerships during assessments - this is an area where I truly excel. I promise to bring both dedication and creativity to each step of this project to ensure the best possible outcome for all parties involved.
₹20,000 INR in 5 days
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This project immediately caught my attention because it is exactly the type of work I do best. Your need for a consultant to assess and redesign sales processes in ecommerce aligns perfectly with my expertise in creating clean, professional, and user-friendly solutions. I have extensive experience in sales process transformation and can seamlessly integrate automated systems to enhance productivity. While I am new to freelancer, I have tons of experience and have done other projects off site, specifically in CRM workflows, lead management, and performance measurement. If this sounds like what you're looking for I'd love to hear more about your project. Regards, Warrick Van Eeden
₹16,900 INR in 7 days
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Likely problem: an ecommerce seller needs deterministic, repeatable lead-to-sale processes, measurable KPIs and on-the-ground adoption to lift conversion and predictability. Recommended approach: rapid diagnostic (stakeholders, CRM extract, call-sampling), prioritized redesign (stage definitions, qualification rules, SOPs, scorecards), focused implementation sprints with training, governance and handoff to AcquireX. I will lead program oversight, deliver artifacts the client can operate, and coach managers through adoption. Price shown is a commercial starting point; scope/budget mismatch noted and requires confirmation. SEAN REVIEW REQUIRED
₹142,761.97 INR in 84 days
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Pune, India
Member since Aug 5, 2026
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