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I need someone who can jump in immediately and become the friendly voice of my UK-based business. Your day will revolve around handling both inbound and outbound calls, making sure every customer feels heard and helped. Typical conversations include answering product questions, taking or chasing up orders, and slotting appointments straight into our online calendar so my diary is always up to date. Because order processing is also part of the role, you’ll log each sale or change directly in our system while you are still on the line, confirming details back to the caller for accuracy. When you aren’t on a call, you’ll return missed-call messages and follow up with customers who asked for a call-back, ensuring nothing slips through the cracks. I work on UK business hours, so reliable availability during that window is essential. Clear, neutral English, a calm phone manner and a quiet workspace are must-haves. Familiarity with basic CRM or e-commerce dashboards will help you get up to speed fast; if you’ve used tools like HubSpot, Zendesk, Calendly or similar, let me know. Deliverables I will use to sign off the project: • Live call coverage during agreed UK hours starting this week • Daily call log with customer name, time, action taken and any follow-ups required • Orders and appointments accurately recorded in the designated systems by close of business If you are ready to start ASAP and can keep customers smiling from the very first “hello,” I’d love to hear how you can help.
Project ID: 40456412
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66 freelancers are bidding on average £12 GBP/hour for this job

Hi, I can provide reliable inbound and outbound call support during UK business hours while maintaining a friendly, professional customer experience. I’m comfortable handling product inquiries, order updates, appointment scheduling, and callback follow-ups while keeping accurate records in CRM and calendar systems. I have experience with customer communication, data entry, and scheduling tools like HubSpot, Zendesk, and Calendly. I can maintain daily call logs, update orders in real time, and ensure no customer inquiry is missed. Ready to start ASAP and provide consistent support with clear communication and attention to detail. Looking forward to hearing from you.
£10 GBP in 40 days
9.1
9.1

Hello Dear Client, As a native English speaker with vast experience in customer support, administrative assistance, and virtual assistance, I am confident that I am a great fit for this position. I have excellent communication skills and can effectively interact with people from diverse backgrounds. I am also very patient with customers to ensure 100% satisfaction.I am also savvy in email management, data entry, inventory management among other skills. You are guaranteed reliability, effective communication, and tasks completed accurately and on time. I am available for up to 60 hours per week and am seeking a full-time, long-term opportunity. I have experience using different CRMs and am open to learning any new tools to ensure success in this role. Kindly send me a message for further discussion. Regards, Purity Tai
£13 GBP in 40 days
8.3
8.3

Hi, I’d love to support your business as the friendly and reliable voice your customers interact with daily. With several years of experience in customer service, telemarketing, appointment setting, and order handling, I’m confident in my ability to step in immediately and keep your operations running smoothly during UK business hours. I have hands-on experience managing inbound and outbound calls, answering customer inquiries, following up on orders, booking appointments, and updating CRMs in real time while on calls. I’m also comfortable using tools like HubSpot, Calendly, Zendesk, ClickUp, and other online systems, so adapting to your workflow will be quick and seamless. What you can expect from me: • Professional and calm phone manner with clear, neutral English • Accurate order processing and appointment scheduling • Prompt follow-up on missed calls and customer callbacks • Organized daily call logs and follow-up tracking • Reliable availability during UK working hours • Quiet workspace, stable internet connection, and backup setup for uninterrupted work I understand how important first impressions are, and I genuinely enjoy creating positive customer experiences from the very first hello. I’m available to start immediately and would love the opportunity to contribute to your business. Looking forward to hearing from you.
£13 GBP in 40 days
5.6
5.6

Hi, I am an experienced Virtual Assistant and Customer Support professional, and I can certainly help you with inbound and outbound calls, answering customer inquiries, follow-ups, and calendar management. I am available to work during UK business hours and I have a quiet home office with a reliable internet connection. I am also familiar with HubSpot and Calendly, which allows me to efficiently manage customer communications and scheduling tasks. Thank you for your time and consideration. I look forward to the opportunity to work with you. Regards, Shiela
£13 GBP in 40 days
5.5
5.5

Hello there, I'm that VA who can make customers smile from the first Hello. I've worked with businesses and clients from the UK, and, therefore, understand the interaction quite well. I'm available to start now and will be able to work during UK business hours. Kindly get in touch, and will get started right away.
£13 GBP in 40 days
4.4
4.4

Hi, I’m Jessica, and I have several years of experience handling inbound and outbound customer calls, appointment scheduling, order processing, and day‑to‑day support for service‑based businesses. I’m comfortable being the friendly, reliable voice customers speak to first, and I make sure every caller feels heard, helped, and guided to the right next step. I’ve managed call queues, answered product questions, placed and updated orders in real time, and booked appointments directly into online calendars while still on the line. I follow scripts when needed, keep detailed call logs, and maintain accurate records so nothing slips through the cracks. I’m organized, detail‑oriented, and used to working during UK business hours with a calm, neutral English phone manner. I also have experience using CRMs and e‑commerce dashboards, including tools similar to HubSpot, Zendesk, and Calendly, so getting up to speed will be quick. Rate: £12/hour Availability: Full UK business hours, Monday–Friday Call handling: Inbound, outbound, missed‑call returns, and call‑back requests Similar work: Customer support, order processing, appointment scheduling, CRM updates, and daily call‑log reporting I’d be glad to support your customers and help keep your diary organized and up to date from the very first “hello.” Best regards, Jessica
£12 GBP in 40 days
4.7
4.7

Hi, I am a dependable virtual assistant who can become the professional, friendly voice of your UK-based business by handling inbound and outbound calls, answering product questions, processing orders in real time, and scheduling appointments directly into your calendar. I have strong customer support experience and am comfortable using CRM and scheduling tools to ensure every interaction is accurately logged and followed up. With clear English, a calm phone manner, and a quiet workspace, I can provide reliable coverage during UK business hours and ensure no customer inquiry or callback is missed. I am available to start immediately and would love to help you deliver an excellent customer experience.
£10 GBP in 40 days
4.1
4.1

Hello, With over 6 years of experience as a Volunteer Assistant and support agent, I have a strong focus on providing exceptional support and I’m prepared to handle both inbound and outbound calls, ensuring every customer feels heard and valued. In this role: - I will manage customer inquiries by answering product questions, processing orders, and scheduling appointments directly into your online calendar to keep your diary up to date. - I will accurately log each sale or change in your system while on the call, confirming details back to the caller for clarity. - Additionally, I will follow up on missed calls and customer requests for callbacks, ensuring that no inquiries slip through the cracks. An advantage is my proficiency in CRM and e-commerce tools, including HubSpot, Zendesk, and Calendly. Regards, Blessing
£10 GBP in 40 days
3.7
3.7

Dear Recruiter, If you need a friendly voice to jump into your UK business hours this week, let’s chat! I’m a remote operations pro, with 2 years of Virtual Assistant experience under my belt and who loves turning chaotic diaries into beautifully organized calendars and making customers smile. Dashboards and CRMs are my playground. I will effortlessly log orders and snap appointments into Calendly or HubSpot in real-time while keeping the caller fully engaged. Working from a pin-drop quiet home office, I bring clear, neutral English and a calm, reassuring vibe to every call. From answering product brain-teasers to tackling missed messages, I ensure no customer slips through the cracks. Let’s make your daily operations seamless! Best, Briggetta
£15 GBP in 40 days
3.5
3.5

With my extensive experience in virtual and personal assistance, I am prepared to offer top-notch customer service and support for your business. Not only do I possess excellent telephone handling skills, but I also have a calm demeanor that is vital for dealing with any type of customer concerns or queries. My years of working in the claims and customer support industry have enabled me to develop a keen attention to detail and a commitment to accuracy - something that is crucial for your order processing requirement. My familiarity with CRM tools such as HubSpot will allow me to quickly adapt and excel in maintaining your system's data integrity. Having worked within different e-commerce platforms, I can effortlessly navigate through systems such as Calendly and ensure smooth appointment scheduling for your business. Mastering MS Office tasks including Excel, Word, and PowerPoint will prove an added advantage when handling documentation or generating reports. Promptness is key in my work, and I assure you of keeping customers satisfied from the very first 'hello'. Armed with effective time management skills, I will deliver consistent live call coverage during the agreed UK hours and also provide daily call-log records along with orders and appointments accurately recorded by the end of each business closure. My proficiency in working with multiple clients concurrently ensures that no missed messages are left unreturned while making sure all
£10 GBP in 40 days
3.0
3.0

Hello ? My name is Khrisnel Joy Darvin from the Philippines, and I am very interested in the Customer Support / Phone Support role for your UK-based business. I can start immediately and am available to work during UK business hours. I have a Bachelor of Science in Hotel and Restaurant Management and experience as a Customer Service Representative handling calls and chats for US customers. My responsibilities included answering inquiries, processing requests, managing customer concerns, and ensuring accurate and professional communication at all times. I am confident in handling inbound and outbound calls, assisting customers with orders, updating records, and following up on missed calls or requests. I also have experience working with fast-paced support environments where accuracy, clear communication, and attention to detail are essential. I am comfortable using CRM tools and can quickly adapt to systems like scheduling platforms or e-commerce dashboards. I always ensure details are correctly recorded and confirmed with customers to avoid errors. I have a quiet workspace, stable internet, and a calm, professional phone manner suitable for customer-facing support roles. I am reliable, organized, and committed to providing excellent customer service. Thank you for your time and consideration. I look forward to contributing to your team. Sincerely, Khrisnel Joy Darvin
£13 GBP in 40 days
2.8
2.8

Hi, I can step in immediately as the professional first point of contact for your UK customers and ensure calls, bookings, and orders are handled smoothly. • Handle inbound/outbound calls with a calm, friendly, professional tone • Answer product questions and follow up on orders efficiently • Schedule appointments directly in Calendly or your preferred calendar system • Update orders and customer details live during calls for accuracy • Return missed calls and manage follow-ups so nothing is missed • Maintain organized daily call logs with actions and next steps Comfortable working during UK business hours with experience using CRM/support tools like HubSpot and Zendesk. Reliable internet, quiet workspace, and ready to start ASAP
£10 GBP in 40 days
2.2
2.2

With my breadth of experience as a Virtual Assistant, I am poised to excel in your UK Phone Call Virtual Assistant role. My familiarization with necessary tools like HubSpot, Zendesk, and Calendly mean that I won't need much catching up, and can hit the ground running from day one. Being detail-oriented, I understand the importance of accurately recording each sale or change in your system, ensuring an error-free process. My proficiency in English and my calm phone demeanor will enable me to create a welcoming environment for every caller. Your customers' satisfaction and happiness are at the forefront of my mind when making every call. I am well-versed in managing different clients, setting appointments seamlessly, and maintaining prompt and professional communication. My ability to anticipate needs, solve problems quickly, and follow through effectively are skills that I've honed over years of experience as a Virtual Assistant - standing me in good stead for this role. Lastly, being "Workwizard," my dedication to meeting deadlines and delivering quality work makes signing off on the live call coverage, daily call log with customer details/actions/follow-ups, as well as recording orders and appointments within the designated systems by close of business an assured reality. Together, we will ensure not a single thing slips through the cracks - let's make magic happen for your UK-based business!
£13 GBP in 40 days
0.9
0.9

Hello, I’m available to start immediately and would be a great fit for this role. I have strong communication skills, a calm and professional phone manner, and I’m comfortable handling both inbound and outbound customer calls during UK business hours. I can confidently assist customers with product inquiries, order updates, appointment scheduling, and follow-up calls while maintaining a friendly and helpful experience throughout each interaction. I also have experience working with CRM and scheduling tools such as HubSpot, Zendesk, Calendly, and similar systems, so I can quickly adapt to your workflow. I understand the importance of accuracy and organization, especially when processing orders and updating customer information in real time. I can maintain detailed daily call logs, ensure appointments are correctly scheduled, and make sure all follow-ups are completed before the end of the business day. I have a reliable internet connection, a quiet workspace, and the flexibility to fully align with UK working hours. Most importantly, I genuinely enjoy customer-facing roles and making customers feel valued from the very first conversation. I’d be happy to discuss the role further and can begin as soon as needed. Looking forward to hearing from you.
£10 GBP in 50 days
0.0
0.0

As an AI-savvy support specialist and virtual assistant, I can offer you not just a calming and friendly voice for your UK-based business, but also an efficient and organized approach to managing inbound and outbound phone calls. My 2+ years of experience as a customer support specialist, focusing on email and chat channels, has honed my ability to handle high volumes of queries without compromising quality - a skill that will be particularly valuable in managing your phone call needs. One thing that sets me apart is my active use of AI tools like ChatGPT. This will enable me to draft faster responses while maintaining a consistent tone across all conversations - a trait essential in order to represent your business correctly. Additionally, these tools enable me to handle data entry and documentation tasks with meticulous detail, ensuring your CRM system is meticulously maintained. Timeliness, clear communication, and efficient problem-solving are core values I demonstrate in all my services. I am available for immediate start and pledge, not just live call coverage during the agreed UK hours or daily call logs with comprehensive details but also orders and appointments accurately recorded in the designated systems by close of business - a complete solution for your virtual assistance needs.
£10 GBP in 40 days
0.0
0.0

I am very interested in joining as the friendly voice of your UK‑based business. With over 10 years of experience as a customer service host, support desk engineer and call centre agent, in the telemarketing, gaming, compliance, Finance, hospitality and IT industry, I’ve developed strong skills in handling inbound and outbound calls, resolving customer queries, and ensuring every interaction leaves the caller feeling heard and supported. How I can help: - Inbound call handling: Calm, clear communication to answer product questions and reassure customers. - Outbound follow‑ups: Returning missed calls and call‑back requests promptly so no customer feels overlooked. - Order processing: Logging sales and changes directly into systems while on the line, confirming details back to the caller for accuracy. - Appointment scheduling: Updating your online calendar in real time to keep your diary accurate. - Daily reporting: Providing clear call logs with names, times, actions taken, and follow‑ups required. Tools & familiarity: I’ve worked with CRM and e‑commerce dashboards, and I’m comfortable with platforms like HubSpot, Zendesk, and Calendly, which means I can adapt quickly to your systems. Availability: I can reliably cover UK business hours, with a quiet workspace and a professional phone manner.
£13 GBP in 40 days
0.0
0.0

Hi, Your customers should never feel like they’re calling a business, they should feel like they’re calling someone who already has the solution ready. With 5 years of experience in technical and customer support, I can step in immediately and become that reliable first point of contact for your UK-based operations. I’m comfortable handling high volumes of inbound and outbound calls while keeping conversations professional, calm, and customer-focused. Whether it’s answering product questions, processing orders live on the call, scheduling appointments in Calendly, or updating CRM systems like HubSpot and Zendesk, I make sure every interaction is logged accurately and followed through without delays. My workflow is simple and efficient: • Answer calls promptly with a professional, friendly approach • Update orders, customer notes, and appointments in real time • Return missed calls and follow up on pending customer requests • Maintain organized daily call logs with actions and next steps • Ensure your calendar and systems stay accurate by close of business From the first call of the morning to the final follow-up of the day, I’ll represent your business with professionalism, energy, and the kind of customer care that keeps people coming back. Let’s get started this week and turn every call into a positive experience for your customers. Many thanks, Ahsan Mehmood
£10 GBP in 40 days
0.0
0.0

Hello, If you need someone who can jump into your business immediately, keep customers happy from the very first “hello,” and make sure nothing falls through the cracks — I’m ready to help. I genuinely enjoy customer-facing work because great communication can completely shape a customer’s experience. Whether it’s answering product questions, handling orders, booking appointments, or returning missed calls, I know how important it is for customers to feel listened to, reassured, and taken care of. What makes me a strong fit for your role:• Calm, friendly, and professional phone manner• Clear, neutral English communication• Fast learner with strong attention to detail• Comfortable multitasking between calls, calendars, and order systems• Organized follow-up management so no customer gets forgotten• Reliable during UK business hours I’m also familiar with CRM and scheduling tools and can quickly adapt to platforms like HubSpot, Zendesk, Calendly, or your preferred systems. I understand the importance of updating records live during calls, confirming details accurately, and maintaining clean daily logs that keep operations running smoothly. I’m available to start ASAP and would love the opportunity to become a dependable part of your business operations. Looking forward to speaking with you.
£13 GBP in 40 days
0.0
0.0

Hello! I am ready to start immediately during UK hours. I have a quiet workspace, clear English, and CRM/Calendly experience to handle your calls, log orders, and manage your diary accurately.
£10 GBP in 40 days
0.0
0.0

Hi, I believe I have the skills and experience to excel in this job. I have 7 years of experience in call centres, both in sales, customer support and technical support roles. I am available all day everyday so can work on hours based on what you require.
£11 GBP in 40 days
0.0
0.0

Leicester, United Kingdom
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