Join Our Team: Client Lifetime Value Manager Wanted for Meal Delivery Company Australia -- 2
$15-35 USD / jam
Are you passionate about maximizing customer relationships and driving long-term value for clients? Do you excel at strategizing and implementing initiatives to enhance customer satisfaction and loyalty? If so, we have the perfect opportunity for you!
? Company: A Life Plus
? Location: Sydney, Australia
? Position: Client Lifetime Value Manager/Director
? Why Join Us? ?
At A Life Plus, we believe in the power of client relationships and their impact on our business success. We are on a mission to revolutionize the way we engage with our clients and create a lasting, positive impact on their lives. As a Client Lifetime Value Manager, you will play a pivotal role in shaping our client-centric approach and driving our growth.
? Key Responsibilities ?
✅ Develop and implement client-centric strategies to increase customer retention, satisfaction, and loyalty and word of mouth referrals.
✅ Analyze client data and behaviors to identify opportunities for improvement.
✅ Increasing retention of repeat client re-orders.
✅ Collaborate with cross-functional teams to enhance the client experience across all touchpoints.
✅ Creation of offers based on data to drive additional revenue including new products, cross sells, upsells.
✅ Lead initiatives to segment clients and tailor engagement strategies to their unique needs.
✅ Monitor client KPIs and use data-driven insights to make informed decisions.
✅ Stay updated on industry trends and best practices to continuously improve client value.
? Qualifications ?
✅ Bachelor's degree in Business, Marketing, or a related field (MBA a plus).
✅ Proven experience in client relationship management or a related role.
✅ Track record of successfully increasing client LTV for a similar company above $10m in sales.
✅ Strong analytical skills with the ability to interpret data and draw actionable insights.
✅ Excellent communication and interpersonal skills.
✅ Innovative mindset and a passion for delivering exceptional client experiences.
✅ Results-oriented with a track record of achieving or exceeding targets.
? What We Offer ?
? A dynamic and collaborative work environment.
? Competitive salary and benefits package.
? Opportunities for professional growth and development.
? Regular team-building activities and events.
? A chance to be part of an innovative and customer-focused organization.
Join us in shaping the future of client relationships and making a meaningful impact on our business and clients' lives.
Ready to take the next step in your career and help us elevate client lifetime value? Apply today by sending your resume. Be sure to tell us why you're the perfect fit for this role!
Don't miss out on this exciting opportunity to be a part of our growing team. We can't wait to welcome you aboard! ? #ClientValueManager #JoinOurTeam #CareerOpportunity
Please include the keywords "CM1" in your application.
ID Projek: #37215757