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Saya membutuhkan seorang admin yang sigap untuk menangani layanan pelanggan melalui aplikasi pesan—utamanya WhatsApp dan Telegram. Setiap hari biasanya masuk antara 50 – 200 pesan, jadi kecepatan balas dan konsistensi nada ramah sangat penting. Tugas inti Anda meliputi: • Menjawab pertanyaan seputar produk, pesanan, dan kebijakan layanan kami. • Menyapa pelanggan baru, memberi solusi, serta menindaklanjuti kasus hingga tuntas. • Mencatat isu yang perlu ditindaklanjuti tim lain dan meneruskannya dengan ringkas. • Merangkum percakapan penting dalam laporan harian singkat. Saya sudah menyiapkan panduan respons, template, dan akses ke akun pesan. Cukup siapkan koneksi internet stabil, kemampuan bahasa Indonesia baku, dan ketelitian dalam mengetik. Jika Anda terbiasa menggunakan fitur label ataupun quick reply di WhatsApp Business/Telegram, itu nilai tambah. Silakan ajukan jika Anda sanggup menjaga respons waktu nyata selama jam operasional dan siap memulai segera.
Project ID: 40293240
4 proposals
Remote project
Active 5 days ago
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4 freelancers are bidding on average $438 USD for this job

Hello Greetings, After reviewing your project description, I feel confident and excited to work on this project for you. But I have some crucial things and queries to clear out. Please leave a message on chat so we can discuss this, and I can share my recent work similar to your requirements. Thanks for your time! I look forward to hearing from you soon. Best Regards.
$750 USD in 8 days
6.7
6.7

As an experienced software developer with over 7 years in the field, your crucial need for a tech-savvy individual like myself makes for a perfect fit. Dealing with real-time data processing, organizing and presenting essential information is a forte honed by my daily work life. From developing web and mobile applications to maintaining cloud systems, I've demonstrated time and again, conscientiousness and swift execution - skills that are a necessity for balancing this communicative role efficiently. Finally, my commitment towards meeting clients' expectations to the fullest rounds up my suitability for your project. I understand the significance of maintaining a friendly yet professional tone while responding promptly, something I've been doing on a daily basis as an effective communicator. With me onboard, you can rest assured that your customer service system will not only be smooth-running but also tailored towards giving exceptional user experience-precisely what you need. Let's get started!
$250 USD in 7 days
4.5
4.5

halo, saya tertarik untuk menjadi tim bagian admin, walaupun saya masih baru di freelance tapi saya mampu untuk membuat atomation whatsapp tersebut sehingga pekerjaan menjadi lebih efisien. bisa kita berdiskusi lebih lanjut?
$250 USD in 7 days
0.0
0.0

Sabah, Malaysia
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Member since Aug 2, 2025
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