
Closed
Posted
Saya membutuhkan seorang admin yang fokus pada tugas utama membalas chat pelanggan melalui WhatsApp. Pekerjaannya cukup langsung: setiap kali pesan masuk, Anda merespons dengan cepat, sopan, dan sesuai panduan yang saya sediakan. Ruang lingkup pekerjaan • Memantau akun WhatsApp Business pada jam yang kita sepakati. • Menjawab pertanyaan seputar produk, harga, dan ketersediaan. • Mencatat pesanan atau pertanyaan khusus ke spreadsheet sederhana agar mudah dilacak. Apa yang saya sediakan • Akses ke akun WhatsApp Business. • Template jawaban, FAQ, dan daftar harga terkini. Harapan saya • Balasan maksimal beberapa menit selama shift yang disepakati. • Bahasa Indonesia yang jelas dan profesional. • Kerahasiaan data pelanggan terjaga. Ceritakan pengalaman Anda menangani customer service via WhatsApp dan berapa jam per hari Anda tersedia. Jika kolaborasi berjalan lancar, pekerjaan dapat diperpanjang untuk jangka panjang.
Project ID: 40428696
4 proposals
Remote project
Active 21 secs ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
4 freelancers are bidding on average $19 USD/hour for this job

I recognize that in the fast-paced WhatsApp ecosystem, a response delayed by even five minutes often results in a lost lead, which is why I focus on maintaining a sub-2-minute response time to maximize conversion. Having managed high-volume Indonesian customer service channels, I understand the nuances of transitioning a casual inquiry into a confirmed transaction through empathetic and persuasive communication. My priority is to act as a seamless extension of your brand, ensuring every interaction is professional, timely, and aligned with your specific business tone to build long-term loyalty and trust while keeping your engagement rates high. My technical workflow involves leveraging WhatsApp Business tools to their full potential, including the strategic use of labels for lead segmentation and "Quick Replies" for immediate resolution of frequent FAQs. I will establish a structured daily reporting system to track key performance indicators such as lead-to-sale conversion rates and resolution times, ensuring full transparency. Additionally, I am proficient in integrating chat data with CRM platforms or cloud-based spreadsheets to maintain a clean database of customer history for future remarketing. By implementing a tiered follow-up sequence for pending inquiries, I ensure no potential revenue slips through the cracks. What is the average daily volume of messages, and are there peak hours where you require the most coverage? I’m also interested to know if you currently use automation tools or prefer a manual, high-touch approach. Let’s connect via chat to discuss how I can optimize your response workflow, or we can schedule a short call to align on your professional goals—I am available to start immediately and can fully adapt to your preferred business schedule.
$25 USD in 7 days
2.6
2.6

Saya dapat membantu menangani customer service WhatsApp dengan respons cepat, ramah, dan profesional sesuai panduan yang Anda berikan. Saya terbiasa membalas chat pelanggan, menjawab pertanyaan produk, serta mencatat pesanan dengan rapi di spreadsheet. Saya menjaga komunikasi tetap sopan dan responsif selama jam kerja yang disepakati. Saya tersedia beberapa jam setiap hari dan siap untuk kerja sama jangka panjang. Best regards! Malaika Asad
$15 USD in 40 days
0.0
0.0

Hi, I came across your posting "Admin Chat WhatsApp Responsif" and I can start on this immediately. CTS BPO is an AI-powered data entry firm processing forms, spreadsheets, PDFs, and databases with 99%+ accuracy. We use Google Document AI for automatic extraction plus a human QC pass on every record. What we offer: • Automated data extraction and entry • Quality-control pass on every record before delivery • Secure file handling — NDA available on request • Turnaround: 24–48 hours for standard volumes • Dedicated account manager + real-time progress updates We work on a per-record or per-project basis — no retainer required. Could you share an approximate record count or a sample file so I can send a precise quote? Best regards, Thandeka Mokoena CTS BPO — AI-Powered Business Process Outsourcing
$20 USD in 3 days
0.0
0.0

Halo, saya tertarik dengan kesempatan ini dan siap membantu mengelola customer service WhatsApp Anda dengan cepat, ramah, dan profesional. Saya memiliki pengalaman menangani komunikasi pelanggan di bidang properti seperti penyewaan kos, ruko, dan apartemen. Tugas saya meliputi membalas chat, menjelaskan harga dan ketersediaan, menindaklanjuti calon pelanggan, hingga membantu proses deal dengan tenant. Pengalaman ini membuat saya terbiasa merespons pelanggan dengan sopan, jelas, dan tepat sasaran. Untuk pekerjaan ini saya dapat membantu: • Membalas chat WhatsApp dengan cepat selama jam kerja yang disepakati. • Menjawab pertanyaan seputar produk, harga, dan stok sesuai panduan Anda. • Mencatat pesanan atau permintaan khusus ke spreadsheet dengan rapi. • Menjaga kerahasiaan data pelanggan dengan baik. Saya bersedia bekerja 6–10 jam per hari dan terbuka untuk kerja sama jangka panjang apabila hasil kerja saya sesuai harapan Anda. Saya siap mulai kapan saja dan dapat menyesuaikan diri dengan sistem kerja serta gaya komunikasi bisnis Anda.
$15 USD in 40 days
0.0
0.0

Tasikmalaya, Indonesia
Member since May 8, 2026
$15-25 USD / hour
₹100-400 INR / hour
₹400-750 INR / hour
$30-250 USD
₹12500-37500 INR
$8-15 USD / hour
₹75000-150000 INR
₹100-400 INR / hour
$30-250 USD
₹750-1250 INR / hour
₹100-400 INR / hour
₹12500-37500 INR
£10-20 GBP
₹600-1500 INR
₹750-1250 INR / hour
$10-11 AUD
£20-250 GBP
£250-750 GBP
$2-8 USD / hour
$25-50 USD / hour