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Prior experience in Shopee and Lazada, written English proficiency preferred. Monday-Sunday/ Monday-Saturday Responsibilities: -Replying to customers' chats, <= 30 mins response time -Liaising with clients on Whatsapp There will be a short test on customer service skills. Successful candidates will be offered the project which lasts for 2 days and a full time role will be offered for satisfactory performance. **Do indicate your expected pay and available working hours when applying.
Project ID: 40343286
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Active 14 days ago
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50 freelancers are bidding on average $18 USD/hour for this job

Hello, I have handled customer support roles for 3 Shopify stores, responding swiftly to customer inquiries using clients’ provided scripts, and I can effectively take on this role. I understand that there will be a short test on customer service skills, and I am ready to proceed. I am available to work 50 hours per week, Monday to Saturday, for $70 weekly pay, but I am also open to discussion. When would be your best time to further discuss my qualifications over a call? Warm regards, Stephen Michael.
$15 USD in 50 days
1.5
1.5

I’m interested in this opportunity. I have experience in handling customer chats and ensuring quick response times (within 30 minutes). I’m comfortable communicating with clients through WhatsApp and maintaining clear, professional conversations. I focus on being responsive, polite, and solution-oriented to ensure a positive customer experience. I’m also reliable and can manage conversations efficiently without delays. I would love the opportunity to support your team. Looking forward to hearing from you. Thank you.
$15 USD in 40 days
0.0
0.0

Hello, I’m very interested in this opportunity and confident I can deliver excellent customer support aligned with your requirements. I have experience handling customer inquiries efficiently and understand the importance of maintaining a fast response time, especially in eCommerce environments like Shopee and Lazada. I am comfortable managing high volumes of chats, ensuring responses are clear, professional, and within the 30-minute response window. I also have experience communicating with clients via WhatsApp, maintaining a friendly tone while resolving issues quickly and effectively. What I bring to your team: • Strong written English communication skills • Fast and reliable response handling (chat/email/WhatsApp) • Customer-first mindset with problem-solving focus • Ability to stay organized and handle multiple conversations simultaneously I am available to work Monday–Sunday and can commit to flexible hours based on your needs. **Expected Pay:** (negotiable based on workload and long-term opportunity) **Availability:** Up to 8–10 hours per day, flexible across required schedule I am ready to take the customer service test and start immediately. I’m also highly interested in the long-term role and committed to delivering results that meet your expectations. Looking forward to working with you. Best regards,
$17 USD in 40 days
0.0
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Hello, I am interested in this Customer Support position. I have experience handling customer inquiries and am familiar with e-commerce platforms like Shopee and Lazada. I am able to respond to chats quickly, clearly, and professionally, and I understand the importance of maintaining a response time within 30 minutes. I am also comfortable communicating with clients via WhatsApp and can manage multiple conversations while staying polite and helpful. I have good written English skills and can ensure smooth communication with customers. I am available to work full-time with flexible hours, including weekends if needed, and I can start immediately. I am responsible, detail-oriented, and committed to providing excellent service. Expected rate: $15/hour (negotiable) Availability: Full-time Thank you for your consideration. Best regards, Arin
$20 USD in 40 days
0.0
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Having a reliable customer service representative is crucial for any e-commerce platform, and I'm confident I can fill that role for your Shopee and Lazada platforms. With my rich experience in social media management and operations, I understand the value of prompt and efficient communication with customers. My proficiency in written English will also ensure clear and concise messages to effectively resolve any customer issues. Moreover, my experience with Etsy SEO has endowed me with a strong analytical approach to problem-solving. This knack has helped me optimize titles, tags, and attributes on Etsy to drive visibility and revenue. I intend to bring the same resourcefulness to promptly addressing customer queries within your specified response time of 30 minutes, offering satisfactory resolution every time. Punctuality, adaptability, and a keen eye for detail are some other qualities I bring to the table. Not only am I available during the desired working hours (5 pm - 10 pm GMT+8), but I'm also able to handle a full-time role upon satisfactory performance on the 2-day project. My rates are competitive in line with my industry experience, but more so than cost-effectiveness, let my profile and skills assure you of quality suiting the task at hand. Thank you for considering me for this important position.
$15 USD in 40 days
0.0
0.0

Hi there, I’m the best fit for this role and I’m ready to start immediately. I have over 3 years of experience using Shopee and Lazada for business, handling customer chats, order updates, and resolving issues while maintaining fast response times. I understand the importance of replying within 30 minutes, keeping communication clear and professional, and maintaining strong store ratings. I’m also comfortable liaising with clients on WhatsApp and handling high volumes of enquiries efficiently. I’m available up to 40+ hours per week, Monday to Sunday depending on workload, and I’m ready to take on the trial task. Expected pay: I can work with your budget for this role, just let me know. I would love the opportunity to support your team. Best regards, Sonia
$15 USD in 40 days
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Hello, I’m very interested in this customer support role. I have strong communication skills and I’m very responsive, which allows me to reply to customer messages quickly and professionally. I understand the importance of maintaining a response time within 30 minutes and ensuring customers feel attended to at all times. I’m comfortable handling chats and communicating with clients via WhatsApp, and I always aim to be polite, clear, and helpful in every interaction. I am available to work full-time and can stay active throughout the day to ensure fast responses and smooth communication. Availability: I can work daily and remain consistently online to meet response time expectations. Expected Pay: $6/hour (flexible based on workload and long-term opportunity) I’m also ready to take the customer service test and prove my ability. Looking forward to your response. Thank you.
$20 USD in 40 days
0.0
0.0

Hello, I am Rangga Wibowo. I previously worked for three years as a Customer Service for a clothing company, where I was responsible for managing sales and handling customer inquiries and complaints 24/7. I am a Public Relations graduate from the Faculty of Communication at UNISBA Bandung
$15 USD in 40 days
0.0
0.0

I’m very interested in this opportunity and confident I’d be a strong fit. I have excellent written English skills and can communicate clearly, professionally, and promptly with customers. I understand the importance of quick response times and maintaining a friendly, solution-focused tone when handling inquiries and resolving issues.I’m also open to the short test and eager to demonstrate my skills.
$20 USD in 40 days
0.0
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Professional Language Expert with a focus on digital communication and customer relations. Highly skilled in managing e-commerce platforms, ensuring 100% accuracy in product descriptions, and providing persuasive, polite, and rapid responses to customer inquiries. Dedicated to maintaining high store ratings and building customer loyalty through excellent communication.
$15 USD in 40 days
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Hi, As a customer support agent, I have a reply rate of 3-5 minutes maximum immediately client's message is sent. I have basic experiences in Shopee and Lazada and sufficient experience in other e-commerce platforms like eBay and Shopify, which works similarly with Shopee and Lazada. I am open to liaising with clients on WhatsApp and entering into the short test on customer service skills to validate my proficiency and competency as a Customer support/Service professional. My expected pay is negotiable within the ranges of $5-10 per hour depending on the task. I can work comfortably within your timezone (GMT + 8). Let's discuss further in the chat section, Regards, George.
$15 USD in 40 days
0.0
0.0

Hello, I’m very interested in this customer support role and believe I’m a strong fit based on my experience and responsiveness. I have hands-on experience in customer communication, handling inquiries efficiently while maintaining a friendly and professional tone. I understand the importance of fast response times (within 30 minutes or less) and ensuring customers feel heard and assisted at every stage. I’m also comfortable communicating with clients via WhatsApp and managing multiple conversations at once without compromising quality. My written English is clear, concise, and customer-focused, which helps in resolving issues quickly and improving customer satisfaction. While I may not have direct experience with Shopee or Lazada yet, I’m a fast learner and confident in my ability to adapt quickly to new platforms and workflows. I’m available to work 8hrs a day, and my expected pay is $5 per hour. I’m also ready to take the customer service test and can start immediately. Looking forward to your response. Warm regards, Favour
$20 USD in 40 days
0.0
0.0

Hello, I am interested in the Customer Service position. I have experience communicating with customers, replying to chats, and handling client communication through WhatsApp. I can respond to messages quickly and maintain a response time of less than 30 minutes. I have good written English skills, I am reliable, organized, and I always focus on providing good customer service and customer satisfaction. I am available to work Monday to Saturday / Monday to Sunday with flexible working hours. Expected pay: $10 per hour (negotiable) Available working hours: 6–8 hours per day I am willing to take the customer service test and I am available to start immediately. Thank you for your time and consideration.
$15 USD in 42 days
0.0
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As an adept communicator and a dedicated customer support specialist, I believe my extensive skill set is ideal for the role of Chat Reply Agent for Shopee and Lazada. My fluency in written English is complemented by my capacity to handle large volumes of messages without compromising on the quality, while maintaining a response time of fewer than 30 minutes. Having lived across different regions, I have developed cultural sensitivity and adaptability which is crucial when dealing with international clients and understanding their needs. In addition to my customer service capabilities, I also bring valuable skills in copywriting, research, and analysis. These could significantly contribute to optimizing your brand messaging strategies and enhancing the overall communication experience with your clients. Having worked primarily with small businesses and growing brands like yours, I understand the importance of effective communication to not only maintain customer satisfaction but also to promote brand growth. Hence, my focus has always been on delivering meaningful results through clear and purposeful communication. It would be an honor to apply these abilities towards your project.
$15 USD in 40 days
0.0
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Hello, I bring 8+ years of experience in customer support and client communication, including handling eCommerce platforms and real-time chat support. Skills: Customer service, live chat handling, WhatsApp communication, issue resolution, English proficiency. Deliverables: Prompt customer responses (within 30 mins), clear communication with clients, and professional handling of queries to ensure customer satisfaction. Why Hire Me: I provide reliable, polite, and solution-oriented support that enhances customer experience and brand trust. Availability & Pay: Available Monday–Saturday, flexible hours; expected pay is negotiable based on workload. Collaboration: I ensure consistent communication, quick adaptability, and high-quality support to meet your service standards.
$20 USD in 40 days
0.0
0.0

Hi, I’m interested in the Chat Reply Agent role for Shopee and Lazada. I have experience handling customer support chats, ensuring fast responses, and maintaining high satisfaction levels. I’m comfortable managing inquiries, resolving issues efficiently, and coordinating with clients via WhatsApp while meeting the ≤30-minute response time requirement. I have strong written English skills and can represent your brand professionally in all interactions. I’m available from 5pm–10pm GMT+8, Monday to Sunday, and can start immediately, including completing the test project. My expected rate is $15/hour. I’m reliable, detail-oriented, and committed to delivering excellent customer service.
$20 USD in 40 days
0.0
0.0

Hello, I am very interested in this opportunity. I have experience handling client communication and understand the importance of quick and professional responses. I am comfortable managing customer chats, resolving queries efficiently, and maintaining a positive customer experience. I am fluent in written English and can ensure response times within the required 30 minutes. I am also comfortable coordinating with clients via WhatsApp. ✔ Strong communication skills ✔ Quick response and problem-solving approach ✔ Reliable and detail-oriented I am available [7Hours], and my expected pay is [₹ 15$ per hour]. I am also ready to take the test and can start immediately. Looking forward to your response. Thank you, Viren
$20 USD in 40 days
0.0
0.0

With my extensive experience and skill set in customer support, I believe I am an excellent match for the Chat Reply Agent position. Not only do I possess a strong understanding of the Shopee and Lazada platforms, but also a solid grasp of written English which will contribute to maintaining fast yet articulate communication with customers. My background in data entry, typing and basic computer tasks enhances my ability to respond promptly, efficiently and accurately to customer queries. Being a quick learner, reliable and committed individual helps me fulfill my responsibilities within allocated time frames. With a GMT+8 timezone, my availability from 5 pm - 10 pm on weekdays and full availability on weekends (Monday-Saturday) aligns perfectly with the project needs. Moreover, having an eye for detail along with a dedication to delivering high-quality work make me stand out among competitors. After successfully completing the initial test period, I can assure you satisfactory performance translating into a long-term collaboration. Regarding pay, I am open to discussion as per fair market rates and as I grow with the team, we can find suitable compensation that's beneficial for both parties. Thank you for considering my application!
$18 USD in 28 days
0.0
0.0

Dear Hiring Manager, I am writing to express my strong interest in your Customer Support role. With a solid background in managing customer queries on e-commerce platforms like Shopee and Lazada, I understand the importance of quick, clear, and professional communication to maintain high seller ratings and customer satisfaction. Why I am a great fit for this role: Platform Expertise: I am well-versed in the back-end interfaces of Shopee and Lazada, allowing me to handle orders and queries efficiently. Rapid Response: I commit to a response time of less than 30 minutes, ensuring no customer is left waiting. Professional Communication: I have strong written English skills and am highly experienced in liaising with clients via WhatsApp to provide seamless support. Reliability: I am available to work the required schedule (Monday-Sunday/Saturday) and am ready to take the customer service skills test immediately. Expected Pay & Availability: Expected Pay: $18.00 - $20.00 USD per hour (Negotiable based on workload). Availability: I am available to work 40+ hours per week and can start the 2-day trial project immediately. I am looking forward to the possibility of joining your team and moving toward a full-time role. Thank you for your time and consideration. Best regards,
$20 USD in 40 days
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"I have extensive experience using e-commerce platforms like Amazon and Flipkart, so I am very familiar with how Shopee and Lazada work. My written English is excellent, and I can provide quick replies to customers within 30 minutes. I am available to work from Monday to Sunday. I am ready to take the short test and prove my skills. Thank you."
$20 USD in 40 days
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