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Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
Project ID: 19481869
20 proposals
Remote project
Active 7 yrs ago
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20 freelancers are bidding on average $20 USD/hour for this job

Hi, Reviewed listed requirements and I would be happy to take up the job. I have 8+ years of hand on experience of providing customer support services via tickets/emails/live-chat/social media/phone. I can fulfill all responsibilities with great quality as I have worked with several BPO companies and have worked on many process which includes technical, non-technical, pre-sales and post sales. I am well versed in assisting potential or existing customers/clients before, during and after a purchase of product and service with their relevant questions and suggesting information about other products and services as well. Apart from this, the best practice I do is that I do log/save questions which are not answered in provided protocols, FAQs and database of questions and answers. Later, I do request to the concerned person to make me available with answers of saved questions or allow me to provide logical reply to gain regular business and to satisfy customers and maintain company reputation. To ensure, I am the right & best service provider, I am also ready to give you a trail run. Thanks & Regards.
$15 USD in 40 days
3.6
3.6

Hi, I am well versed in providing client services. I have an experience in multinational company for more than 8 years. I am familiar with the type of job you have described and I can do it with 100% accuracy. I am flexible for working in any shift. For discussing further we can connect through chat. The rate is negotiable.
$16 USD in 25 days
1.7
1.7

Am always at your service Relevant Skills and Experience Customer service
$16 USD in 10 days
0.0
0.0

Good day, I hope this meets you well! I have 5 years of experience in resolving customer's complaints, addressing their inquiries and treating their requests via voice interactions and email. Also, I have a typing speed of 50 words per minute. As a customer service professional, I understand that customer retention and acquisition can be achieved not by offering customer service but by offering a great experience. I can effectively use the CRM application and well adapted to a multitasking work situation With several training and certifications, I have in Customer service, I believe I am well suited and equipped to handle your customer service needs. I look forward to hearing from you Thank you.
$18 USD in 40 days
0.0
0.0

Hello, I'm really interested in your project. I have 5 years experience in customer service and sales. That includes taking orders and process returns, I well prepared for this position, please give me an opportunity to show a good work. Thank you.
$15 USD in 40 days
0.0
0.0

Stratton Specialists is a UK based consultancy firm. We are built upon three core values; Stability, integrity, and pride. This is above anything else. Stratton Specialists has experience in the following fields; • Sales • Lead Generation • Retentions • Marketing • Customer Service • Appointment Setting • Data Entry • Information Technology Our mission is to build long-term, continued relationships with our clients and partners. We like to start the campaign with 2 agents working 45 - 45 hours per week at $25 per hour (each) We look forward to your response Regards Stratton Specialists Management Team
$27 USD in 40 days
0.0
0.0

Hello! I'm Kamrul Islam. I read your project carefully. I interest to work with you. I'm newbie in this platform. But i research the marketplace last three year. I have some experience as a virtual assistance. I think i can complete this project properly. Best Regards, Kamrul
$22 USD in 40 days
0.0
0.0

I have been working as a customer service representative for 6 years. I have handled various accounts such as Sprint USA, TPG Australia and Blue Shield. I have Bachelors Degree in Secondary Education.
$15 USD in 40 days
0.0
0.0

Hi, I have a small call center located in the Philippines. Fluent in the English language and adept at assisting customers, we can help you with all your customer service needs. Thanks
$55 USD in 40 days
0.0
0.0

I'm a customer service representative for 4 years from a travel account that emphasize with customers concerns and of course we still consider the company's policy.
$16 USD in 40 days
0.0
0.0

I am working as a Marketing researcher in UK. My job role is about to sell new products in the Market.
$15 USD in 2 days
0.0
0.0

Call center with english speaking agents with 6 years experience in telemarketing ,customer support,lead generation ,sales,appointmet settings
$22 USD in 40 days
0.0
0.0

Hi, Greetings from Gaia ITES Pvt Ltd. Gaia ITES is a California headquartered business & knowledge outsourcing firm. We deliver innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and domain experts for each account, Gaia ITES is able to provide a multi-channel approach via voice, live chat, e-mail, and social media engagement. Since 2001, Gaia ITES has helped businesses worldwide manage their front and back office needs affordably and efficiently with customized solutions to fit every challenge and any budget. From call center services to virtual assistance to lead generation needs and beyond, we've worked closely with large and small businesses around the world, creating innovative ways to enhance the relationships they have with their customers. I would appreciate if you could please share your skype ID in order to discuss further in brief. Thanks and regards, Business Development Manager Gaia ITES Pvt Ltd.
$20 USD in 50 days
0.0
0.0

I'm have worked as * Head of Customer Service and Sales for an International Tourism Company in Rome *Accounts Management & Data Analytics in Manufacturing * Customer Service Manager in Various Call Centre environments I've managed teams of over 20 people. I know service and sales well, a native English speaker (British) based in Europe. Providing the time zone works well for you, you'd be getting the best service for your customers.
$25 USD in 50 days
0.0
0.0

I am a quick typer and well-versed in the art of spelling thanks to my time as a creative writer and current journalist. I would be able to respond to customer inquiries in a fairly timely manner. I would love to discuss this position further.
$19 USD in 30 days
0.0
0.0

Hi Sir/Madam, My name is Cedric, just read your job description and guess what? I'm the person you need to get this job done. You may ask why? It's simple I love providing awesome customer experience and I have been doing this for more than 7 years now. I am ready to start, willing to show the enthusiasm I have about the idea of joining your team. Best regards. Cedric K.
$16 USD in 40 days
0.0
0.0

I can reach out to customers by taking out a survey on how to improve our services rendered and can solve issues from customers diligently
$22 USD in 15 days
0.0
0.0

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