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Title: Part-Time Remote Assistant for Gaming Repair Shop (Customer Calls & Scheduling) Description: Hi! I run a video game repair and retail shop in the US. I’m looking for a reliable remote assistant to help manage customer communication and keep my workflow organized. This role is simple but important. You will help me stay focused by handling calls, messages, and basic scheduling tasks. You do NOT need technical repair knowledge—I will provide scripts and guidance. Responsibilities: Call customers to: confirm repair approvals notify them when items are ready Answer basic inbound questions (scripted) Track repair jobs and status updates Send follow-up messages for pending jobs Help keep a simple task board (Trello or similar) updated Hours: ~5–10 hours per week Flexible schedule Some availability during US business hours preferred Requirements: Strong English communication (important) Friendly and professional tone Reliable and responsive Comfortable making phone calls Organized and detail-oriented Pay: Starting at $40–100/month depending on experience Opportunity for long-term work and increased hours Experience with customer service or call handling Experience with small business operations To apply: Please include: A short voice sample (important) Your experience with customer communication Your availability (hours/time zone)
Project ID: 40343987
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Hi A reliable freelancer here who fully understand the concept of a repair shop and how much important its to get Customer approval before starting repair as there can be situation where motherboard can be permanently damaged also to send a confirmation message to client that repair has been done. also can keep in-house repair status to update the customers on inquiry. I am really excited to take this VA role as it perfectly fits my work history if hired i will be immediately available to start Thank You Sohail
$30 USD in 3 days
3.7
3.7
13 freelancers are bidding on average $109 USD for this job

Hello Dear Client, As a native English speaker with vast experience in customer support, administrative assistance, and virtual assistance, I am confident that I am a great fit for this position. I have excellent communication skills and can effectively interact with people from diverse backgrounds. I am also very patient with customers to ensure 100% satisfaction.I am also savvy in email management, data entry, inventory management among other skills. You are guaranteed reliability, effective communication, and tasks completed accurately and on time. I am available for up to 60 hours per week and am seeking a full-time, long-term opportunity. I have experience using different CRMs and am open to learning any new tools to ensure success in this role. Kindly send me a message for further discussion. Regards, Purity Tai
$140 USD in 7 days
8.3
8.3

Hi, I’m very interested in the Gaming Shop Remote Assistant position. I have experience in customer support, managing online orders, and engaging with clients professionally. I’m detail-oriented, reliable, and passionate about gaming, which helps me connect well with customers and provide excellent service. I’m confident I can help manage your shop efficiently and contribute positively to your team. Looking forward to the opportunity to work with you. Best regards, Fida
$100 USD in 7 days
5.4
5.4

Hi there, I just read your post and I’d love to help you keep your gaming shop's workflow organized. I have a lot of experience in Customer Support and Scheduling, so I know how to keep customers happy while you focus on the repairs. I’m very comfortable following scripts and I always maintain a friendly, professional tone over the phone. I’m also quite familiar with Trello to keep track of every repair job without any delays. ⭐ Customer Focus: I’ll handle all approvals and notifications so your customers always stay updated. ✅ Highly Organized: I’ll keep your task board and follow-ups 100% accurate. ⭐ US Hours: I’m flexible and can definitely be available during your business hours. I’m ready to send over a voice sample as soon as we connect. Looking forward to helping your shop grow! Best, Abdul Gaffar
$140 USD in 30 days
3.4
3.4

Hi, I am Ismail, experienced in Data Entry and Virtual Assistant roles. I have carefully read the requirements for the Gaming Shop Remote Assistant position and am confident in my ability to assist in managing customer communication and organizing workflow efficiently. I plan to handle customer calls promptly, confirm repair approvals, update customers on job statuses, and maintain a task board to track progress effectively. Additionally, I will ensure a friendly and professional tone in all interactions, staying organized and detail-oriented throughout. Two questions for you: 1. Would you prefer a specific CRM system for tracking customer interactions? 2. Are there any specific scripts or guidelines you use for customer calls? Please initiate a chat to discuss further details. Regards, Ismail
$30 USD in 2 days
3.7
3.7

Hi, I am a highly organized Virtual Assistant with over 3 years of experience in professional communication and task management. I can efficiently manage your customer calls, messages, and scheduling to ensure your gaming repair shop runs smoothly while you focus on technical work. Why I’m a great fit: - Communication: I have a friendly, professional tone and am comfortable making calls using provided scripts to confirm approvals and job status. - Organization: I am proficient in Trello and Google Workspace, ensuring your task boards and repair updates are always accurate. - Reliability: I am detail-oriented and prioritize prompt follow-ups so no customer or job slips through the cracks. Experience & Requirements: - Communication: Extensive experience in client-facing roles, managing professional correspondence and inbound/outbound calls. - Availability: I can dedicate 10 hours/week and am available during US business hours (e.g., 8 PM – 11 PM BST/GMT+6). - Voice Sample: I have a clear, professional voice and am ready to send a recording immediately upon your request. I am looking for a long-term partnership and am ready to start right away. Best regards, Nayeem
$45 USD in 7 days
1.0
1.0

Hey there!As an experienced freelancer in data entry, virtual assistance, and customer service roles, I bring a wealth of applicable skills to the table for your gaming shop's remote assistant position. My commitment to accuracy, clear communication and timely delivery will enable me to perform what you need diligently. Being comfortable with tools like Microsoft Word, Google Docs and spreadsheets will ensure that I use the best platforms for your shop's needs. I not only possess experience with online communication but also have detailed knowledge of small business operations through my past ventures. This combination of my skills means I can offer your customers thorough assistance and provide you with informative feedback based on their inquiries. Operating within limited capacity has always been my strong suit; therefore, I am more than comfortable managing job schedules and executing targeted tasks on Trello or any similar platform.
$140 USD in 7 days
0.0
0.0

Hi, I’m a reliable virtual assistant with experience in customer communication, follow ups, scheduling, and task tracking for small businesses. I understand how important it is to keep customers updated clearly and professionally so you can stay focused on repairs and daily operations. For your shop, I can handle customer calls for repair approvals, ready for pickup notifications, scripted inbound questions, follow up messages, and status tracking in Trello or a similar board. I’ve done similar support work where clear English, consistency, and friendly communication were essential. I’m comfortable following scripts, keeping notes organized, and making sure no pending job gets overlooked. I can work within your preferred hours, stay responsive, and support you as a dependable part time assistant as your workflow grows. Best regards, George
$140 USD in 7 days
0.0
0.0

Hi! I’d love to support your gaming repair shop as your remote assistant. I have strong customer service experience, a friendly and professional phone presence, and I’m very comfortable handling calls, messages, and follow‑ups with clarity and warmth. I’m organized, detail‑oriented, and great at keeping workflows on track. I can call customers to confirm repairs, notify them when items are ready, answer basic questions using your scripts, and keep your task board updated so nothing slips through the cracks. I’m reliable, responsive, and able to work during US business hours. I enjoy helping small businesses stay organized, and I’m confident I can make your day easier by managing communication and keeping your repair pipeline running smoothly. Location: Tennessee (Central Time) Experience: Customer service, call handling, remote admin support Availability: Flexible, 5–10 hours/week I can also provide a short voice sample anytime. Looking forward to working with you and supporting your shop. — Barbara
$140 USD in 7 days
0.0
0.0

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