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I need telecallers who can take incoming and follow-up calls for our line of healthcare products and turn every conversation into a clear, confident customer experience. The focus is customer support—no hard selling—so each call centres on accurate product information and friendly assistance. Your day will involve answering questions about dosage, benefits, contraindications, warranty and shipping, logging the interaction in our cloud-based CRM (Zoho), and flagging any medical or regulatory questions that require escalation. A calm, well-modulated voice and fluent English are essential; familiarity with healthcare or wellness products will make ramp-up smoother. Deliverables • Daily call sheet exported from the CRM • Short end-of-week insight report summarising common queries and suggested FAQ updates I’ll provide product training, knowledge-base access and dialer credentials. All calls are recorded for quality review, and I’m aiming for a 90 %+ CSAT score, so accurate, empathetic responses are key. If you’re ready to champion our customers’ health questions over the phone, let’s talk.
Project ID: 40548199
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Active 5 days ago
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10 freelancers are bidding on average ₹6,375 INR for this job

Hello, I noticed you're looking for a telecaller who can provide top-notch customer support for your line of healthcare products, focusing on accurate product information and friendly assistance. You also mentioned the importance of logging interactions in your cloud-based CRM (Zoho) and maintaining a high CSAT score. ✨ Why choose me? ✔ Familiarity with customer support and CRM systems ✔ Ability to provide clear and confident responses to customer inquiries ✔ Clean and organized call logs and reports delivered ✔ Fast turnaround without compromising quality ✔ 100% client satisfaction — I don't consider a project complete until you're happy I'm open to hourly collaboration and regular check-ins to ensure the project's success. I'd love to discuss your requirements in detail and explore how I can contribute to delivering exceptional customer experiences for your healthcare products. Best regards, Muhammad Abdul Samee
₹3,000 INR in 1 day
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hello sir, I Have worked in a pharmacy store in Mumbai. I understand healthcare products, medicines, dosage, benefits, and how to talk to customers calmly. In My pharmacy job, I daily explained product information to customers, answered their health-related questions, and gave friendly support without hard-selling. I Understand medical terms and can keep customers confident and comfortable. for your project I will: * Handle incoming & follow-up calls politely in Hindi and basic English * Give accurate information about dosage, benefits, warranty, shipping * Log every call detail properly in your Zoho CRM - I learn software quickly * Flag any medical questions for your team immediately I am available 4-5 hours daily from Mumbai and can start right now. My calm voice and pharmacy background make me perfect for this customer support role. My bid for this project: INR 3500 please give me a chance to prove myself. Thank you, Amsavalli Muthu
₹3,500 INR in 7 days
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We recently helped a healthcare services provider achieve streamlined customer interactions. We specialize in providing top-notch customer experiences for service-based businesses. Your need for a clean, professional approach aligns perfectly with our expertise. Our team offers exceptional telecalling services, ensuring accurate information delivery and friendly assistance. With 75+ 5-star reviews and a top 1% ranking, we excel in delivering seamless, integrated customer support solutions. Let's work together to enhance your customer support experience. Looking forward to potentially collaborating on this project. Regards, Hamza
₹6,250 INR in 7 days
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Iam good at communicating English because Iam currently pursuing English Literature.
₹7,000 INR in 7 days
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Hello, I am interested in this Telecaller position. I have good communication skills in Hindi and basic English. I can handle customer calls professionally, maintain polite communication, and provide excellent customer support. I also have knowledge of MS Excel, MS Word, and Microsoft Office. I am a quick learner, hardworking, and ready to join immediately. I will give my best to achieve targets and provide quality service. Thank you for considering my application. I look forward to working with you.
₹7,000 INR in 7 days
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Hello, I carefully read your project requirements and I am interested in working on healthcare product support telecalling. I can professionally handle incoming and follow-up calls, provide clear customer support, and maintain polite communication with customers. I am comfortable updating CRM records and handling customer queries sincerely. I am a quick learner, organized, and ready to start immediately. I will do my best to provide a positive customer experience and support your team professionally.
₹7,000 INR in 7 days
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As someone with extensive experience in call centers and customer service, I am accustomed to handling high-volume calls, ensuring each customer receives the assistance and information they need. I have a proven track record of delivering exceptional customer experiences, something that aligns perfectly with your project goals. In addition to my strong service background, my adaptability and eagerness to learn make me well-suited for your healthcare product support role. Although not necessarily fluent in healthcare or wellness products yet, I am highly capable of quickly ramping up my knowledge base through your provided training. My previous clients have often commended me on my ability to grasp complex information rapidly and communicate it effectively, a skill that will be invaluable in answering queries about dosage, benefits, contraindications, warranty, and shipping. Lastly, as an organized individual who has worked extensively with CRMs like Zoho, I'm more than equipped to efficiently handle data entry tasks like logging interactions and exporting daily call sheets. Additionally, due to my writing skills honed through copywriting and ghostwriting gigs, I believe I can deliver valuable weekly insight reports that summarize common queries and suggest FAQ updates accurately and effectively. Choose me for this project, and you choose dedication, efficiency, exceptional service delivery all to champion the health questions of your customers over the phone.
₹3,500 INR in 5 days
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I am an enthusiastic, reliable, and customer-focused professional with excellent communication and problem-solving skills. I am passionate about delivering outstanding customer service and building positive relationships with customers by listening to their needs and providing efficient, friendly solutions. I am a quick learner, work well under pressure, and remain calm and professional when handling challenging situations. With strong attention to detail, a positive attitude, and a commitment to exceeding expectations, I am confident in my ability to contribute to your team and provide an exceptional customer experience while supporting the company's goals.
₹7,000 INR in 7 days
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Hey there , I have overall 9 years experience into customer service both inbound and outbound . I used to work with clients closely . I have knowledge on RCM , supplement policies , riders accident, hospital indemnity, critical illness.I am eager to part of this job. I hope i would be a better fit to this.
₹7,000 INR in 7 days
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Mumbai, India
Member since Jan 15, 2020
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