Ditutup

Inside Sales Rep - Inbound

Job Brief:

The Inbound Inside Sales Representative is an essential partner in the SIS selling and customer experience process. The IISR is responsible for handling the inbound sales volume for all tiers of customers, properly qualify and manage each call to close orders, up-sell and cross-sell products. This role should have a clear understanding of the entire SIS sales process, the ability to identify customer ranking and potential as well as the rules of engagement for handling the sale. The IISR is also a key player in opportunity management with in [login to view URL], as well as proper flow of each transaction/inquiry. This position will offer world class service with clarity, energy and immediacy for every customer interaction.

Responsibilities:

Demonstrate strong safety awareness and leadership to Identify potential customer growth opportunities for sales.

Expand awareness to educate, ask for referrals, identify new opportunities and develop account intelligence

Upsell and cross-sell all product offerings available in the specific market

Handle daily calls effectively while adhering to assigned schedules

Manage inbound emails and cases effectively

Hold professionally engaging conversations over the phone and via e-mail

Coordinate with various departments within the company to ensure customer requests are handled appropriately and in a timely fashion. Act as liaison between customers, sales, field operations, and office personnel to resolve general inquiries & issues for all customers.

Heavy emphasis on inbound calls with target of "0" missed.

Be aware of competitor activities in the region and assess opportunities for business development.

Work to revenue targets and KPI's as set by Supervisor.

Establish a quality relationship with all other Sales positions and leaders as needed.

Develop sales strategies to capitalize on inbound call wins and volume growth.

Keep up to date with industry news to identify opportunities for new business.

Maintain a comprehensive knowledge of all SIS products and services.

Produce quotes and orders through [login to view URL]

Document sales activities and leverage business intelligence Know the key steps of projects and project management

Perform other duties as required by management.

Demonstrate desire to succeed and win with a positive and professional attitude as well as grow career opportunities

Skills Required:

Strong PC proficiency (Microsoft Office, CRM, etc.)Industry knowledge: Ag, Industrial, Construction, Residential, Gov., commercial

Customer Care and Sales Experience, including Customer Relationship development

Ability to solution sell through value alignment to differentiate SIS offerings from the competition

Prospecting / Cold Calling / Referral generation

Customer Service

Teamwork with all sales channels and operations

Lead Sourcing

Closing and Negotiating

Time Management

Organization

Excellent follow up skills (leads, issue resolution, etc.)

Strong written and verbal communications

Decision Making and Problem Solving

Other required skills: Meeting Sales Goals, Motivation for Sales, Territory Management, Presentation Skills, Performance Management, Building Relationships, Emphasizing Excellence, Negotiation, Results Driven, Safety Champion, Sales Planning, Managing Profitability, [login to view URL] proficiency

Kemahiran: Khidmat Pelanggan, Pemasukan Data, Pemprosesan Data, Excel, Sokongan Pelanggan, Jualan, Sales Account Management, Sales Management

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Tentang Majikan:
( 0 ulasan ) San Francisco, United States

ID Projek: #26809289

24 pekerja bebas membida secara purata $33/jam untuk pekerjaan ini

PaulaMPosse

Hello my name is Paula, I have read the project and it adjusts to my profile. I am a naval engineer, I speak perfect English. I have extensive experience of virtual assistant, customer service, data processing, sales, Lagi

$35 USD / jam
(1 Ulasan)
2.3
$56 USD / jam
(1 Ulasan)
1.6
itobel

Hello, I am a professional freelance customer service specialist. I have over 4 years experience in telecom and health industry. I am skilled in telesales, cold calling, appointment setting, digital marketing and data Lagi

$33 USD / jam
(1 Ulasan)
1.6
villanuevajustin

Hi ma'am/sir! I'm interested and willing to be part of your team. Hope you'll give me a chance to show up my skills. Thank you.

$28 USD / jam
(0 Ulasan)
0.0
romabmedina

I am thrilled to apply for this customer service job. I have been in the customer service industry for 12 years and have supported many accounts which were mostly sales. My profound background and knowledge make me a g Lagi

$25 USD / jam
(0 Ulasan)
0.0
gulmuhammad3

After working with 6 National & International Organizations, I can play well to communicate within any part of the business; in today's fastest-growing business world, every organization's success depends on excellent Lagi

$38 USD / jam
(0 Ulasan)
0.0
bgdguy2010

An experienced sales and sales management person. 10 years of experience in Telecom Sales and Managing Sales force. Started my career as B2B sales and Sales account management, grew as regional manager, business devel Lagi

$25 USD / jam
(0 Ulasan)
0.0
mrroshoo

Hi, Having Great experience in Telemarketing , Cold Calling, sales , lead generation. I have generated results for my national and international clients and would like to work for you. My Services : -24X7 Custome Lagi

$38 USD / jam
(0 Ulasan)
0.0
CarriereR

I have worked in a professional office environment as well as very closely with our customer and dealing with very sensitive, stressful financial situations with customers. I’m friendly,considerate and understanding to Lagi

$33 USD / jam
(0 Ulasan)
0.0
georgevarghese36

100%satisfaction, long-term relationship with firm, customer satisfaction. Reverifying with client or customer regarding services. Resolving customers issues within tat and maintain AHT. Relevant Skills and Experience Lagi

$44 USD / jam
(0 Ulasan)
0.0
zjpuaso22

Hi! My name is Zairah and I used to work with one of the biggest Business Process Outsourcing companies here in The Philippines for four months as a customer service representative who handles both inbound/outbound cal Lagi

$25 USD / jam
(0 Ulasan)
0.0
jamilsultan

Hi there, hope you are keeping safe. I understand you need a customer support agent with heavy emphasis on inbound call receiving abilities and quality assurance. I have worked in a US based call center for two years, Lagi

$25 USD / jam
(0 Ulasan)
0.0
haseebrajput609

Hi sir, Hope hope you are doing well! I am a professional and well versed telemarketer working in this field from last three years in several organizations and on freelancing platforms with several clients . Over the Lagi

$38 USD / jam
(0 Ulasan)
0.0
circetlover

I work in coustomer support and selling and I help you in minimum price$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

$28 USD / jam
(0 Ulasan)
0.0
Hustleage

Sending you up on the job you've offered as i believe I've the needed experience and skills to do it , as you've noticed i'v been doing the Sales & Customer service for more than 5 years now with and experience with Lagi

$38 USD / jam
(0 Ulasan)
0.0
Skhan2

Hi there: I have read and understood all your project requirements. First, I have over two years telemarketing experience in both outbound and inbound campaigns. Relevant experience includes inbound seller for Comca Lagi

$50 USD / jam
(0 Ulasan)
0.0
georgechacon661

I have 13 years of sales experience and customer service persuasion or closing a deal shouldn’t be a problem. I was nominated employee of the year 5 times in a row.

$33 USD / jam
(0 Ulasan)
0.0
$28 USD / jam
(0 Ulasan)
0.0
$42 USD / jam
(0 Ulasan)
0.0
$27 USD / jam
(0 Ulasan)
0.0