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Remote- Hiring a very serious part time with possibility of turning full time with flexible shifts sales and customer service expert for a luxury product based on the Middle East. You will be answering social media, emails and WhatsApp messages as well as providing after sales support to our clients. Must have excellent communication skills. A background in medical sales or beauty is a plus. The product is a luxury beauty anti aging Swiss brand. I need a seasoned, senior-level professional to become the voice of our high-end Middle Eastern brand during flexible, part-time shifts. Your core focus will be on delivering immaculate customer support and writing persuasive, service-driven follow-up emails that nurture long-term relationships and discreetly promote repeat sales. Because our clientele expects nothing short of white-glove treatment, you must be able to switch seamlessly between flawless English and native-quality Arabic, mirroring the refined tone of a luxury house in every interaction. You will log in remotely, handle live inquiries through phone or chat, compose tailored email responses, and ensure every concern is resolved promptly while spotting subtle upsell or cross-sell moments. Experience with modern CRMs, ticketing systems, and a track record of delighting premium customers are essential. Shifts are arranged around Gulf Standard Time, and I’m happy to accommodate mutually convenient windows—daytime, evening, or weekend—provided service levels stay consistently impeccable. If you thrive on elegance, autonomy, and results, let’s talk.
Project ID: 40694107
17 proposals
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Active 3 days ago
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17 freelancers are bidding on average $6 USD/hour for this job

As an experienced Virtual Assistant (VA), I understand the value that impeccable customer support and timely follow-ups can bring to a luxury product brand like yours, especially in the Middle Eastern market. Having spent considerable time sharpening my skills in admin, sales, customer support, and content-writing, I believe I can be your perfect fit for this role. My work primarily revolves around organizing and overseeing multiple facets of businesses, ensuring no task falls through the cracks - a problem-solving approach that resonates with what you need done. Having operated remotely for over five years now, I'm adept at prioritizing tasks and keeping up with deadlines independently. This would be particularly useful given the flexible shifts you're offering. Moreover, my extensive experience with modern CRMs and ticketing systems will streamline your customer service processes. With great proficiency in Go High Level, HubSpot, Zoho, Salesforce and other tools you mentioned earlier; I can not only effectively handle live inquiries through phones or chats but also ensure clean CRM data and active follow-ups to maximize lead conversion. By hiring me, you're associating yourself with the efficiency,luxury and accuracy that your luxury Swiss brand stands for. Let my proven track record of customer satisfaction and revenue generation speak for my competence in taking care of your business needs.
$5 USD in 40 days
5.6
5.6

Hi, I'm a professional with strong customer service experience, excellent written and spoken English, and conversational Arabic, comfortable handling luxury brand client communications across email, WhatsApp, and social media with the refined, white-glove tone a high-end Swiss beauty brand demands. I understand the nuance of luxury customer relationships, responding promptly, nurturing long-term connections, and identifying upsell and cross-sell moments discreetly without being pushy. I'm comfortable with CRM systems, follow-up email composition, and resolving complaints in a way that leaves clients feeling valued rather than frustrated. My rate is $6 USD/hour, available for flexible shifts arranged around Gulf Standard Time including evenings and weekends. Samiha S.
$6 USD in 40 days
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Hi! I’m an experienced E-commerce VA with hands-on customer service and chat support experience, handling customer inquiries, product questions, concerns, follow-ups, and sales-related conversations. I’m confident communicating professionally through social media, email, and chat, while following brand guidelines and maintaining a polished customer experience. My e-commerce background has also taught me how to understand customer needs, provide accurate product information, and identify opportunities to support sales. I’m reliable, detail-oriented, and a fast learner. I’m available for part-time work and interested in growing into a long-term role with your brand.
$2 USD in 40 days
0.0
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Hello, I’m interested in this opportunity. I have strong communication, customer service, organization, and time-management skills. I’m reliable, professional, quick to learn, and committed to providing excellent customer support.
$5 USD in 15 days
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Hello! Being a professional banker i would provide quality customer service. I can easily handle customer complaints Regards: Shahnawaz khan
$5 USD in 40 days
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As a seasoned professional in customer support and virtual assistance, my skills and experiences align perfectly with the needs presented by your luxury product brand. What sets me apart is not just my command over English and native Arabic but also my understanding of the high-end customer's expectations and my ability to offer white-glove treatment. Over the years, I have worked on providing excellent support, handling live queries, composing tailored emails, upselling & cross-selling that are all integral to an ultra-premium clientele. My understanding of modern CRMs and ticketing systems will help me tackle every inquiry promptly while ensuring nothing less than absolute satisfaction for your customers. Furthermore, my previous experience of data management, reporting, and documentation complements my role as a customer support specialist as it hones precision and discipline - essential qualities to function effectively even when remotely located. With me as part of your team, you can surely rely on an elegant performance par excellence that delights customers and nurtures long-term fruitful relationships leading to strong repeat sales.
$6 USD in 20 days
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Hello! I am very interested in this Luxury Product Sales Support position. I have strong communication skills and I am highly motivated to handle live chat, messaging, and customer inquiries with high professionalism. I am reliable, available for flexible shifts, and ready to provide top-tier support to your clients. I look forward to working with you!
$5 USD in 40 days
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I'm a multilingual customer service professional based in the Middle East (Kurdistan, Iraq), so I'm fully available during Gulf hours and understand the region's luxury clientele. I have experience in chat, email, and WhatsApp support with a calm and polished approach. My accounting background gives me strong attention to detail and reliability. I speak English fluently, Arabic very well, plus Swedish, Kurdish, Turkish, and Turkmen. I'm also tech-savvy and pick up CRMs quickly. I'm flexible with shifts and can start part-time immediately. I'm confident I can deliver white-glove service and naturally spot repeat sales opportunities.
$5 USD in 40 days
0.0
0.0

Hi, As a Master’s graduate in Automatics & Systems, full-stack developer, and customer operations specialist based in Algeria (CET / GMT+1), I bring a refined blend of high-touch service execution, analytical precision, and technical fluency to luxury client management. Key Strengths & Relevant Experience: 1. Bilingual Arabic & English Expertise: Native Arabic speaker paired with professional, immaculate English writing and speaking capabilities. Fully comfortable delivering white-glove, luxury-grade support and persuasive follow-ups across email, WhatsApp, social channels, and phone. 2. U.S. & International Client Track Record: Proven experience working directly with international companies to manage live chat, email streams, CRM tracking, and post-sales inquiry workflows while identifying subtle upsell/cross-sell opportunities. 3. E-Commerce, Beauty & Systems Integration: Tech-savvy approach to managing modern CRMs, ticketing systems, and social channels, leveraging AI tools (ChatGPT/Claude) to maintain hyper-personalized communications and rapid SLA turnarounds for luxury beauty/anti-aging product lines. 4. Gulf Standard Time (GST) Availability: Perfectly situated to cover flexible part-time shifts during daytime, evening, or weekend GST windows, backed by high-speed fiber internet, 4G LTE backup, and UPS power for zero-downtime reliability. I am ready to step in immediately, serve as the refined voice of your brand. Let's connect! Best regards, Zakaria L.
$18 USD in 40 days
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I am a Sales and business development professional with over 10 years of extensive experience in sales based in uae , I am using a mix of targeted cold calling and follow up through mails , always try to understand customer's needs I am highly motivated individual always ready to help through chat ,mail or over a call
$5 USD in 40 days
0.0
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Hello! I am very interested in this role. I have excellent communication skills, a professional tone, and I am fully fluent in both English and Arabic. I am ready to handle customer inquiries via chat, social media, and emails with the high standard your luxury brand expects. I'd love to discuss how I can support your clients effectively. Thank you!
$3 USD in 40 days
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Hello, I am a bilingual Arabic-English healthcare professional and freelancer based in Egypt, with strong experience in client communication, teaching, content creation, and explaining information clearly to different audiences. My clinical and academic background has trained me to listen carefully, understand individual needs, communicate professionally, and build trust. I am comfortable handling customer communication through WhatsApp, email, phone, and social media, and I can provide attentive support, follow up with leads, answer questions clearly, and maintain a polished, professional tone. I learn new products and systems quickly and would be happy to support your Middle Eastern customers during Gulf business hours. I am interested in a long-term role and available to start immediately.
$6 USD in 168 days
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Hi there, I am a fluent Arabic (Native) and English speaker with direct experience in sales communication, customer messaging (WhatsApp, Social Media, Email), and client support. I understand the importance of maintaining a luxury brand's image through professional, persuasive, and empathetic communication. I am highly detail-oriented, comfortable working with CRM tools, and flexible to adapt to Gulf Standard Time (GST) shifts. I am ready to start immediately and provide top-tier support for your Middle Eastern clients. Looking forward to discussing how I can contribute! Best regards,
$5 USD in 40 days
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Hello, I am Aniza from Pakistan. I have experience in Customer Support from Pakistan Railways. I am very good at replying to emails, WhatsApp and social media messages politely and quickly. I can provide professional after-sales support and make customers happy. I am available for flexible part-time shifts and can start immediately. I am hardworking and responsible. I would love to be the voice of your luxury brand. Thank you.
$4.05 USD in 40 days
0.0
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I have strong communication skills, good English, and experience in customer service and administrative work. I’m comfortable responding to emails and customer messages professionally, and I’m reliable, organized, and quick to learn.
$5 USD in 40 days
0.0
0.0

Barcelona, Spain
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