US Native Phone Support Agent

@xoheruox

Hello, Now Meta is your company, leveraging a decade of proven expertise in Matching Job Skills. I have attentively reviewed the requirements for the US Native Phone Support Agent project. Our team will follow a structured approach by providing clear guidance to callers, ensuring a smooth application process, capturing necessary details, and maintaining accurate documentation within your web portal. We will focus solely on phone support, guaranteeing a clear and friendly American accent, a quiet workspace, and a reliable headset for optimal communication with clients. I invite you to open a chat for a personalized discussion on how we can move this project forward efficiently. Regards, Now Meta

@fakhara1ha

Hey , I just finished reading the job description and I see you are looking for someone experienced in Helpdesk, Voice Talent, English (US) Translator, Call Center, Phone Support, Audio Services, Customer Service and English (UK) Translator. This is something I can do. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects. 2. I have not received a single bad feedback since the last 5-6 years. 3. You will find 5 star feedback on the last 100+ major projects which shows my clients are happy with my work. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) I will share with you my recent work in the private chat due to privacy concerns! Please start the chat to discuss it further.

@rutha50

Hello dear client, I understand you’re specifically looking for a U.S.-born native speaker, so I want to be transparent—I am not U.S.-born. However, I have extensive experience handling phone-based customer support for U.S. clients, with a clear, neutral accent and a professional, easy-to-understand communication style. I have guided callers through application processes, captured accurate information, and documented concise call summaries in CRMs with a strong focus on accuracy and customer satisfaction. I work from a quiet setup with a reliable headset and stable internet, ensuring smooth, uninterrupted calls. I would love to discuss the project further and explore how I can help bring my skills to the team. Best regards, Ruth Akinyi.

@ajaykumar0407

Drawing from my 16+ years of experience in telemarketing, sales, and customer service, I have consistently proven my ability to provide exceptional phone support that meets both customer needs and business goals. I understand the importance of a noise-free workspace and reliable communication tools for an effective call center environment. As an experienced freelancer, I bring not only a clear and friendly native English accent but also the adaptability to cover US and UK time zones, ensuring your customers receive consistent support whenever they need it. My skill set extends beyond phone support. I've successfully handled email and chat support before, so if you ever want to explore those platforms in the future, I can seamlessly transition into them. Having worked in industries similar to yours including banking, telecommunications, and e-commerce, I am well-versed in applications forms and the need for zero errors. I emphasize clear, concise summaries of every call within your web portal. Throughout my career, my aim has been customer satisfaction while driving business growth. My track record speaks volumes—I have helped businesses grow through upselling, cross-selling, client acquisition, and appointment setting—all aligned with ensuring excellent customer experience. Working with me means working with a seasoned professional who understands how critical customer interactions can be for business success.

@jamesh425

Hi, I have experience in phone-based customer support where the goal wasn’t just answering questions, but guiding callers step-by-step through application processes and ensuring submissions were complete and accurate the first time. I understand that success here means two things: callers feel confident and supported, and your backend receives clean, error-free applications. I’m comfortable: • Greeting callers professionally and setting a calm tone • Explaining form steps in plain, easy-to-follow language • Identifying and capturing missing details without sounding scripted • Documenting concise, accurate summaries inside a web portal • Maintaining patience with callers who may be confused or frustrated I work from a quiet, dedicated workspace with a reliable headset and stable internet connection, so audio quality will not be an issue. If helpful, I can complete a short paid trial to demonstrate call handling style, clarity, and documentation accuracy. I’m interested in building something steady and long-term if we’re a good fit. Looking forward to speaking further.

@Ahsanjah

I'll be straightforward — I'm not a veteran agent with ten years on a dialer, but I do have real customer support experience, and I know how to make people feel heard and guided over the phone. What you're describing is exactly the kind of work I enjoy: walking someone through a process step by step, keeping things clear, and making sure nothing falls through the cracks. I'm a native English speaker with a neutral American accent, and I take calls from a quiet, dedicated workspace with a quality headset — so your callers will always have a clean, professional experience. I'm organized with documentation too. Capturing accurate summaries and logging them into a portal is something I can do consistently without errors, because I understand that a messy record is just a problem waiting to happen. I know I'm newer to freelancing, and I'm not asking you to take a leap of faith blindly. You mentioned a paid trial — I welcome that. Give me the shot, and I'll show you through the work itself rather than just words on a screen. If you want satisfied callers and clean applications, I'm ready to deliver both.

@CindyRae13

Hello, I am a born and raised American with my native language is English but I also intermediate in Spanish. I have several years experience with customer service /call centers filling out forms and will support them in filling out your applications error free and will document our conversation in your portal. I know you will be really happy with the experience customers will have with me helping them accurately. Thank you I look forward to working with you in the future also