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Saya memerlukan seorang yang boleh membantu saya mengurus sokongan pelanggan melalui e-mel. Tugasnya mudah: • Semak peti masuk setiap hari (Isnin–Jumaat). • Jawab soalan asas pelanggan mengikut skrip atau panduan ringkas yang saya sediakan. • Lakukan tindak lanjut jika isu perlu diserahkan kepada saya. Tiada perisian khas diperlukan; klien hanya menggunakan akaun Gmail biasa. Saya mencari seseorang yang: • Boleh menulis dalam Bahasa Melayu yang jelas dan sopan. • Responsif—balas e-mel dalam tempoh maksimum 24 jam. • Teliti supaya tiada mesej terlepas pandang. Kerja ini sesuai untuk anda yang mahukan tugasan ringkas dan teratur. Mari berbincang jika anda berminat!
Project ID: 40621082
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5 freelancers are bidding on average $17 USD for this job

Hi i would love to help you with email support. I have experience working on online projects that require accuracy, following guidelines and timely communication. I am fluent in Bahasa Melayu and can write polite, clear responses. I am reliable, organized and available on weekdays to check and respond to emails.
$20 USD in 7 days
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Hello, I noticed you're looking for someone who can manage customer support emails, respond professionally in Bahasa Melayu, and ensure no message is overlooked. My skills in administrative support, email management, and organization allow me to keep inboxes well-organized, communicate clearly, and follow up on pending matters with attention to detail. I'm comfortable working with Gmail and following provided scripts and guidelines to deliver consistent responses. I understand the importance of replying promptly, maintaining accurate records, and escalating issues whenever needed. I'm also committed to checking the inbox regularly so every customer receives a timely response. Please feel free to review my Freelancer profile to learn more about my skills and portfolio. I'd be happy to discuss your workflow and how I can help keep your customer email support organized and reliable. P.S. Do you already have email templates and response guidelines prepared, or would you like me to help organize them for easier day-to-day support?
$15 USD in 7 days
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i would like to apply for this project. currently i live in kuching sarawak Malaysia. Able to write in clear and polite in Malay, always have time for replaying email and ,i will make sure that no messages are overlooked.
$17 USD in 7 days
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Hi, I am interested in assisting you with your customer email support. I have more than three years of experience in administrative support, where handling emails, preparing documents, coordinating with different parties, and following up on important matters were part of my daily responsibilities. I am comfortable working with Gmail and following instructions to ensure every task is completed accurately and on time. I communicate professionally in Bahasa Melayu and can respond to customers politely and clearly. I am a detail-oriented person who keeps work organized and makes sure no email or request is missed. My goal is always to provide efficient support while maintaining a positive experience for customers. Although I am new to this platform, I am committed to delivering quality work, responding promptly, and building a long-term working relationship. I would appreciate the opportunity to support your business.
$20 USD in 7 days
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Serian, Malaysia
Member since Jul 26, 2026
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