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I need a skilled tele-caller who can answer inbound enquiries and place occasional follow-up calls to customers seeking detailed information about our products. Most conversations revolve around features, specifications and correct usage, yet I also receive a steady flow of hardware-related questions—things like compatibility, installation, or minor troubleshooting. Your role is to give clear, confident answers, log each interaction, and escalate anything that falls outside basic hardware guidance. I will provide: • A concise product knowledge sheet plus FAQs • Call scripts you can adapt to your own style • Access to our cloud CRM where every call must be recorded and tagged You will deliver: • Daily call summaries inside the CRM • A quick end-of-week report highlighting any recurring hardware issues or gaps in our product literature • Prompt escalation notes for cases requiring deeper technical support If you are comfortable speaking with customers, keeping organised notes, and explaining hardware details in plain language, let’s get started.
Project ID: 39717324
18 proposals
Remote project
Active 11 days ago
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18 freelancers are bidding on average ₹919 INR/hour for this job

I am a perfect fit for your project as I am comfortable speaking with customers, keeping organized notes, and explaining hardware details in plain language. While I am new to Freelancer, I have tons of experience and have done other projects off-site. I would love to chat more about your project! Regards, Corne Ferreira
₹750 INR in 14 days
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With a strong foundation in CRM and platform support, I am comfortable within such systems and will have no trouble logging each call and providing daily summaries. Moreover, I place great emphasis on organization and clear communication, key elements that guarantee swift escalation when necessary and the delivery of comprehensive reports at week's end. As a virtual assistant, I have honed my ability to work independently while still maintaining a strong attention to detail, juggling multiple tasks and platforms. This adaptability will allow me to not only utilize your provided product knowledge sheet and script effectively but also cultivate my own style for more engaging customer interactions. Additionally, having worked extensively with different client projects over the years, I've learned the power of plain language explanations My previous experience in supporting entrepreneurs, coaches, and service providers has given me deep insight into the importance of brand consistency and how every client interaction is an opportunity to strengthen it. With me behind the scenes of your tele-calling support system, you can rely on not just troubleshooting knowledge but also on someone who understands how these conversations can impact your overall brand. I can send you my portfolio in my DM, once you request for it. Maryl.
₹1,000 INR in 40 days
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Dear Sir/Mam i have experience of tele calling so I can deliver your all tasks related tele calling so please connect with me number is 8744811497 and share your data so can give you my bes
₹800.57 INR in 28 days
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Being from a technical background with additional experience of multi national company, talking technical isn't a big task for me .
₹750 INR in 40 days
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Dear team I hope this message finds you well. I am writing to express my interest in the telemarketing position you have posted. With over three years of hands-on experience in call center environments, I have developed a strong background in customer support, lead generation, and customer relationship management (CRM)—all of which align closely with your job requirements. Why I’m a Good Fit: ✅ 3+ Years of Experience in high-volume inbound and outbound call centers ✅ Skilled in building rapport with clients and maintaining long-term relationships ✅ Proven track record in meeting and exceeding sales and call conversion targets ✅ Proficient in using CRM tools (e.g., Salesforce, HubSpot, Zoho) ✅ Excellent communication, active listening, and problem-solving skills ✅ Strong ability to handle objections and close deals professionally What I Can Offer: Quality telemarketing with a focus on customer satisfaction and brand loyalty Clear, persuasive communication tailored to different customer personal I am confident that my background and dedication to delivering results will add value to your team. I am available to start immediately and am open to both short-term and long-term projects. Please feel free to reach out so we can discuss your goals and how I can contribute to achieving them. Thank you for your time and consideration. Best regards, Bharath Renta
₹1,000 INR in 40 days
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Hi there, I’m interested in the tele-caller role you posted. I have strong experience in outbound / inbound calling, customer support and telemarketing, and I’m proficient with CRM tools like HubSpot and Salesforce, as well as support tools such as Zendesk, Freshdesk, and Intercom. I’m confident in handling customer enquiries, logging interactions, and providing clear explanations—would love to discuss how I can support your team.
₹750 INR in 40 days
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Sou a melhor candidade, pois, tenho capacidade para realizar o trabalho, sou comunicativa e super competente nas tarefas que realizo, garanto que não irá se arrepender
₹750 INR in 40 days
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My experience as a customer support manager has equipped me with the necessary skills needed to be very successful at this job. I have successfully onboarded clients into product usage and resolved high volume of tickets effectively. If given the opportunity, I’ll study the SLA to have a solid product knowledge and attend to customers with the right information and confidence. I am proactive and with high problem solving skills which makes it easier for me to solve customers’ issues and escalate if only necessary.
₹1,000 INR in 40 days
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Hello, I’m experienced in telemarketing, technical support, and customer service. I’m confident I can deliver clear and effective product info to your customers. I’m detail-oriented and dedicated to meeting deadlines. Looking forward to contributing to your team! ***
₹1,000 INR in 40 days
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Interested in providing technical solution to end users. As having more than 20 years of experience working as Technical manager in different BPOs in Kolkata, so will be able provide technically perfect solution with a very less TAT.
₹800 INR in 40 days
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Je vais corriger vos textes en français pour enlever toutes les fautes d’orthographe, de grammaire et de style. ✅ Correction professionnelle ✅ Amélioration de la fluidité ✅ Livraison rapide ✅ Ajustements gratuits si besoin
₹1,000 INR in 40 days
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As an experienced tele-caller and marketing specialist with a knack for clear communication, I'm confident that I can be the perfect fit for your project. My customer service background, shaped through years of phone-centric roles, allows me to understand and effectively address customer concerns, providing them with accurate information in a way that they can easily grasp. My technical support skills paired with my content strategy experience also means I understand the significance of detailed, easy to understand product information both from a troubleshooting perspective and in terms of building brand credibility. This aids me in being efficient with documenting each call accurately and ensuring no issue goes unrecorded or unresolved. Last but not least, my strategic mindset fostered by my MBA in Digital Marketing & Entrepreneurship will add value to your project in the form of insightful weekly reports that identify recurring hardware issues or gaps in product literature. Let me leverage my experience and skillset to provide quality telecalling support that exceeds your expectations.
₹1,000 INR in 40 days
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Hello, I believe I am the right fit for this project because of my strong communication skills, persuasive calling ability, and dedication to achieving sales targets. I have experience in telecalling where I engaged with potential clients, built trust quickly, and converted conversations into leads. My strengths include: Confident and clear communication that connects with clients Ability to handle objections professionally and keep prospects engaged Organized approach with detailed call logs and follow-ups Quick learner, able to understand technology products and explain them in simple terms I am committed to delivering results, maintaining professionalism, and helping your sales team generate quality leads. I can work independently with responsibility and ensure consistent performance within deadlines. Looking forward to contributing to your project. Best regards, Nikhil
₹950 INR in 12 days
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I am looking for a skilled tele-caller who can handle inbound enquiries and make occasional follow-up calls to customers seeking information about our products. The role mainly involves explaining product features, specifications, and correct usage, along with answering basic hardware-related questions such as compatibility, installation, and minor troubleshooting. Each interaction should be logged properly, and complex issues need to be escalated. Since I have good communication skills, I can confidently engage with customers, provide clear answers, and ensure they have a smooth and professional experience.
₹1,000 INR in 40 days
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I have very extensive customer communication, experience, customer handling & escalation and conflict resolution in customer facing role. I have used CRMs such as Salesforce for tracking tickets and documenting customer communications and other technical documents or advisories. I’ve handled hardware troubleshooting as well for Cisco Systems and have played a role in past for tracking & documenting failings components or bugs or hardware defects. We can have a quick interview type call before you decide to grant me my bid, and I’m sure you will find that my current skill set more than matches your requirement.
₹1,000 INR in 25 days
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My services will encompass the following tasks, tailored to your specific needs: Data Collection & Input: Accurately entering data from various sources (e.g., scanned documents, handwritten forms, online sources, audio files) into your designated system. Data Cleansing & Verification: Reviewing and correcting existing data to remove duplicates, standardize formats, and fill in missing information. Data Organization & Formatting: Structuring data in a clear, logical, and user-friendly format as per your requirements. Data Maintenance & Updates: Regularly updating and maintaining your databases to ensure the information is current and relevant. Reporting: Providing regular progress reports on the completed work, including the number of records processed and any issues encountered.
₹1,000 INR in 40 days
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Merhaba, Tele-arayıcı olarak müşterilerle etkili ve profesyonel iletişim kurma konusunda istekliyim. Ürün özelliklerini, teknik detayları ve kurulum süreçlerini sade ve anlaşılır bir dille aktarabilir, müşterilerin sorularını hızlı ve doğru şekilde yanıtlayabilirim. CRM kullanımına ve detaylı çağrı notları tutmaya alışkınım, böylece her etkileşimi düzgün bir şekilde kaydedebilir ve raporlayabilirim. Ayrıca, teknik konuların daha derinlemesine ele alınması gerektiğinde, durumu hızlı ve net bir şekilde yükseltebilirim. Verilen ürün bilgi sayfaları, SSS ve çağrı scriptleri ile hızlı adapte olabilirim ve süreçlerinizi aksatmadan sorunsuz çalışabilirim. Bu pozisyon için gerekli sabır, düzen ve iletişim becerisine sahibim ve ekibinize değer katacağıma inanıyorum. Teşekkürler, [Nebi Kıramanlıoğlu]
₹1,000 INR in 40 days
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i am a dedicated and customer-focused professional with over 5 years of experience in both sales and service roles. Throughout my career, I’ve developed strong communication skills, a deep understanding of customer needs, and the ability to resolve issues efficiently while maintaining a high level of customer satisfaction. My background in sales has taught me how to engage with different types of customers, understand their needs, and provide solutions that not only meet but exceed their expectations. Meanwhile, my service experience has strengthened my ability to stay calm under pressure, handle complaints with empathy, and build long-term trust with clients. I am confident, well-organized, and always strive to create a positive experience for every customer I interact with. I also work well in fast-paced environments, am comfortable with CRM tools, and take pride in maintaining a professional, helpful attitude at all times. I’m now looking to bring my experience and people skills into a customer care role where I can continue to grow while contributing to a company's reputation for excellent service.
₹1,000 INR in 30 days
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