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We are hiring a professional Customer Support Agent for our immigration consultancy based in India, serving international clients (primarily Germany & Europe). We are specifically looking for a freelancer from Germany/Europe or an international (non-Indian) candidate with strong English communication skills and a professional tone. Key Responsibilities: - Handle client queries via calls, WhatsApp, and email - Conduct initial consultation/discussion calls with potential clients - Maintain a polite, professional, and confident communication style - Coordinate with internal team for updates - Build trust with clients through clear and transparent communication Requirements: - Fluent English (neutral or international accent preferred) - Prior experience in customer support or client handling - Comfortable with calls and virtual meetings - Professional attitude and punctuality Preferred: - Based in Germany or Europe - Experience in immigration/visa/customer service industry Work Details: - Remote role - Flexible hours (but availability during Indian business overlap is a plus) - Long-term opportunity for the right candidate We are looking for someone reliable, confident, and capable of representing our brand professionally in front of international clients. If you have a strong communication presence and can handle clients independently, we would love to work with you.
Project ID: 40393556
15 proposals
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Active 5 days ago
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15 freelancers are bidding on average $127 USD for this job

I'll be transparent upfront — I'm based in Nigeria, not Europe. But I'd ask you to read on before deciding. I have 3+ years in customer support handling international clients, and a 100% satisfaction rating from supporting operations at Meta. My written and spoken English is professional, neutral in tone, and built for exactly the kind of client-facing communication your European clients expect. I'm experienced with WhatsApp, email, and calls, comfortable working independently, and available during Indian business hours overlap. I can't offer a European location. What I can offer is a communication standard your clients won't question — and a track record that proves it. Happy to jump on a call so you can hear that for yourself. Esther Ikeibe
$140 USD in 7 days
3.0
3.0

Hi, I saw your requirement for customer support assistance. With 1.5 years of experience in handling customer queries and resolving issues, I can help improve response time and customer satisfaction. I understand you need someone who can manage calls/emails efficiently and maintain professionalism. I’m confident I can deliver that. I’m available to start immediately. Let’s connect and discuss your needs in detail. Thank you!
$140 USD in 7 days
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You need a professional Customer Support Agent for your India-based immigration consultancy serving Germany & Europe. You prefer someone from Germany/Europe or an international (non-Indian) candidate with fluent English and a professional tone. That's me. How I support you: Handle client queries via calls, WhatsApp, and email Conduct initial consultation calls confidently Coordinate with your internal team Build trust through clear, transparent communication Why me: Fluent English – neutral, professional accent Experienced in customer support & client handling Comfortable with calls and virtual meetings Professional, punctual, and reliable Based in [Your Country – Non-India] Available during Indian business overlap I'm ready to represent your brand professionally with international clients. Best regards, Moeed Hassan
$140 USD in 7 days
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I am an experienced customer support agent skilled in handling inquiries via chat, email, and phone. I focus on clear communication, empathy, and timely problem resolution to ensure customer satisfaction. With strong knowledge of CRM tools and a commitment to professionalism, I can help businesses build trust, retain clients, and deliver excellent service.
$140 USD in 7 days
0.0
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Hi there, I’m very interested in this opportunity and confident in my ability to represent your brand professionally while delivering a strong client experience. I have solid experience in customer support and client handling within fast-paced, international environments. I’ve managed communication across calls, email, and chat, ensuring clarity, professionalism, and client satisfaction. I’m comfortable leading consultation calls, understanding client needs, and building trust through transparent and structured communication. What I bring: * Fluent English with a neutral, professional tone * Experience handling client queries across multiple channels * Ability to conduct consultation calls confidently * Strong coordination and follow-up with internal teams * Reliable, punctual, and able to manage clients independently My background in operations and team management also allows me to maintain consistency, ownership, and high-quality interactions with clients. I’m comfortable working remotely, aligning with required time overlaps, and I’m looking for a long-term role where I can contribute and grow with your business. Looking forward to discussing this further. Best regards, Ahmed
$45 USD in 7 days
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10 years of turning tough situations into loyal customers—that’s what I bring to the table. With a decade in the customer service industry, I’ve mastered clear communication, calm problem‑solving under pressure, and genuine relationship‑building. I’m excited about the opportunity to bring my experience, energy, and customer‑first mindset to your team and help create the kind of service that keeps people coming back. Let’s work together to make every interaction a positive one.
$140 USD in 7 days
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I’m very interested in the Customer Support Agent role. Although I’m not based in Europe, I have a strong international communication style and am confident working with clients from different backgrounds. I’m fluent in English with a clear, professional tone, and I’m comfortable handling client interactions via calls, WhatsApp, and email. I can confidently conduct initial consultations, respond to queries, and build trust through clear and transparent communication. I’m organized, reliable, and able to coordinate effectively with internal teams while maintaining a calm, client-focused approach. I’m also comfortable working remotely and can align with overlapping business hours when needed.
$110 USD in 7 days
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Customer Support Job Proposal Dear Hiring Manager, I am writing to express my interest in the Customer Support position for your business. With a strong background in customer service and communication, I am confident in my ability to represent your brand professionally and deliver excellent support to your clients. I have experience handling customer inquiries through calls, emails, and live chat, ensuring that every customer receives clear, timely, and helpful responses. I understand the importance of patience, active listening, and problem-solving in building trust and maintaining customer satisfaction. Here’s how I can add value to your business: - Respond promptly and professionally to customer inquiries - Handle complaints calmly and provide effective solutions - Maintain accurate records of customer interactions - Support your team in improving customer experience and retention - Communicate clearly in fluent English with a professional tone I am reliable, detail-oriented, and committed to delivering high-quality service. I am also open to learning your systems quickly and adapting to your workflow to ensure smooth operations. I would be glad to contribute to your team and help your business grow through excellent customer support. Thank you for your time and consideration. I look forward to working with you. Kind regards, [Peter ]
$30 USD in 7 days
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Hello, I am very interested in your Customer Support Agent position. I have over 3 years of experience in customer service, handling international clients through calls, emails, and chat. I am comfortable conducting consultation calls, understanding client needs, and providing clear and professional guidance. I have previously worked with international customers, which helped me develop strong communication skills, a neutral tone, and the ability to build trust easily. I am also organized, reliable, and able to work independently while coordinating efficiently with teams. I am fully comfortable with remote work and flexible hours, including overlapping with Indian business hours. I am confident in my ability to represent your brand professionally and ensure a high level of client satisfaction. I would be happy to contribute to your team and build a long-term collaboration. Thank you for your consideration.
$140 USD in 7 days
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Why you should hire me ? Experience handling difficult or sensitive client conversations Ability to work independently and make sound decisions Highly organized with strong attention to detail Fast learner who can quickly adapt to new systems process Strong problem-solving skills Confident in managing and coordinating client schedules accurately Professional, accountable, and reliable from start to finish
$200 USD in 7 days
0.0
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I bring strong experience in customer support, client communication, and operational coordination, with a focus on professionalism and clarity. In my current role, I handle client queries across chat and email, ensure timely follow-ups, and coordinate with internal teams to provide accurate updates. I am comfortable managing calls and virtual meetings, maintaining a confident, polite, and solution-oriented approach. I regularly manage multiple cases using structured tracking systems, ensuring deadlines are met and no communication gaps occur. My approach helps build trust with clients while keeping processes efficient and organized. I am reliable, detail-oriented, and quick to learn new tools and systems. I am confident in my ability to independently manage client interactions and represent your brand with professionalism.
$156 USD in 7 days
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Hello, I can help you handle your client communications professionally from day one. I am a reliable and proactive customer support specialist with experience in handling client communications via calls, WhatsApp, and email. I am comfortable working with international clients and maintaining clear, professional communication at all times. I can confidently represent your brand, manage client inquiries, and follow up with potential customers in a friendly and efficient manner. My focus is always on providing a great customer experience and building trust. I am available to start immediately and can adapt to your required schedule. I am also available for a quick call or test task if needed. Looking forward to working with you. Best regards, Patricio
$80 USD in 7 days
0.0
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Hello, I’m a Europe-based customer support professional with solid experience in handling inbound communication and client interactions in international environments, and I would be glad to support your consultancy. In my current role, I manage customer inquiries via calls and digital channels, working in German and English, which has strengthened my ability to communicate clearly, confidently, and professionally with diverse clients. I am comfortable conducting consultation calls, guiding clients through processes, and building trust through structured and transparent communication. Key strengths I bring: Fluent English with a neutral, professional communication style Strong experience in phone-based and written customer support Ability to handle clients independently and maintain high service standards Reliability, punctuality, and structured workflow Comfortable working across time zones, including overlap with Indian business hours Additionally, my background in communication and performance enhances my ability to present information clearly and confidently during client interactions. I am interested in a long-term collaboration and would be happy to discuss how I can contribute to your team. Best regards, Dionisos
$200 USD in 5 days
0.0
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Experience in call center (including chat and sales) with 2 years experience in account management and client engagement
$150 USD in 7 days
0.0
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Faridabad, India
Member since Apr 23, 2026
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