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I run an online ticketing service that operates entirely through our proprietary mobile app, and I’m expanding the remote team that keeps it all running smoothly. Your core responsibilities will be three-fold: first, processing live ticket bookings in the app; second, responding promptly to customer queries that range from technical glitches and payment or billing questions to simple “what time does the show start?” requests; and third, initiating and tracking any refunds or cancellations that come through. Because every customer interaction happens inside the mobile interface, you’ll work from your own smartphone or laptop as long as you have a stable internet connection. I provide short onboarding modules so basic computer literacy and clear English communication are all you need to get started. The schedule is fully flexible—log in daily at the times that suit you—and earnings scale with the number of successful bookings and resolved tickets you handle, reaching up to ₹1000 per day for consistent, accurate performance. Eligibility is open worldwide, although the majority of users are in India, and I do prefer applicants in the 18–22 age range so the shift patterns match our current coverage gaps. If you’re reliable, comfortable multitasking on a mobile app, and ready to deliver friendly, fast customer support, I’d love to bring you on board and get you trained this week.
Project ID: 40458017
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Active 6 days ago
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9 freelancers are bidding on average ₹611 INR/hour for this job

I can do this project according your requirements. I'm ready to start the project asap. If you can message me now, we can do further discussion. Waiting for your message. Thanks!
₹400 INR in 40 days
7.6
7.6

Hi I will be able to help you. Please message me so that we will have detail technical discussion. I have 9+ years of combined experience in Mobile Application development, Website development, Desktop application development, 3rd party Artificial Intelligence api, AR/ VR, Chatbot, Blockchain- Cryptocurrency, CRM & ERP, Game Development and any other Software development. Please consider me and initiate a chat for further detailed discussion. Regards, Anju Logical Soft Tech Pvt Ltd, Indore(M.P)
₹575 INR in 40 days
6.5
6.5

With over 5 years in mobile app development and a particular emphasis on customer-centric interfaces, I believe I have the skills and experience necessary to excel at your remote ticketing and support position. My expertise in frontend and backend development, alongside languages such as React Native and Flutter, aligns well with the needs outlined in your project description. From my work on similar projects, I also have a familiarity with API integration and database management that will undoubtedly be an asset here. What separates me from other candidates is my dedication to clean, optimized, and maintainable code. In an application as critical as yours, this commitment can significantly reduce potential technical glitches and ensure smoother service provision for users. Furthermore, my focus on performance optimization means better handling of tickets and bookings with guaranteed promptness. Finally, as a full-stack developer based in India, I am already familiar with the majority of your user base's nuances and expectations. My ability to deliver tasks on time with clear communication combined with my enthusiasm for creating efficient, user-friendly solutions strongly positions me to handle bookings, address user queries proactively and provide excellent customer support. Let us take the first step together into this exciting journey of remote ticket booking and support!
₹575 INR in 40 days
4.3
4.3

Hello, I’m Karthik, with 15+ years of experience in **customer support, remote operations, and app-based workflows**. I can efficiently handle **live ticket bookings, customer queries, and refunds/cancellations** through your mobile app, ensuring accurate, prompt, and professional service. Key Strengths: * Fast, reliable response to in-app customer requests * Accurate processing of bookings, cancellations, and refunds * Clear communication in English * Comfortable with flexible schedules and multitasking I have prior experience supporting **mobile-first services and online booking platforms**, and I understand the importance of timely, friendly, and precise interactions to maintain customer satisfaction. I’m ready to start immediately, follow your onboarding modules, and consistently meet daily performance targets. Regards, Karthik
₹975 INR in 40 days
2.8
2.8

Hello, I’m interested in working with your online ticket booking and customer support team. With experience in handling mobile applications, customer communication, payment-related processes, and technical support, I believe I can efficiently manage the responsibilities outlined in your project. I am comfortable processing live ticket bookings, responding to customer queries quickly and professionally, and handling refunds or cancellations with accuracy. I understand the importance of maintaining a smooth customer experience, especially in a fast-paced ticketing environment where response time and reliability matter. Why I’m a good fit for this role: Strong communication and customer handling skills Experience with mobile apps and online systems Ability to multitask and manage bookings efficiently Familiar with payment processing and issue resolution Reliable internet connection and flexible working hours Quick learner and able to adapt to proprietary systems easily I am available to start immediately and can commit to daily active support according to your required schedule. I focus on providing accurate work, friendly customer interactions, and fast resolution handling. I would be happy to join the onboarding process and begin contributing to your team. Looking forward to hearing from you. Best Regards, Narendra yadav
₹475 INR in 40 days
0.1
0.1

Hello, Resonite Technologies can provide reliable remote support professionals experienced in ticket booking operations, customer handling, and mobile-app based workflows. Our team is comfortable managing: ✔ Live ticket bookings through mobile/web apps ✔ Customer support for billing, payments & technical queries ✔ Refund and cancellation processing ✔ Fast response handling with accurate tracking ✔ Daily operational reporting and multitasking support We have team members with strong communication skills, basic technical knowledge, and experience in customer support environments. We can ensure reliable availability, quick learning, and consistent service quality. Our setup includes stable internet connectivity, flexible shift coverage, and the ability to scale support resources as your user base grows. We are ready to start immediately and can complete onboarding/training quickly. Regards, Resonite Technologies
₹750 INR in 40 days
0.0
0.0

Hello, I am interested in joining your remote ticketing support team. I have experience handling customer support, administrative tasks, data processing, and online platform management with strong attention to accuracy and response time. I am comfortable working with mobile applications and web-based systems to manage bookings, customer inquiries, cancellations, and refund tracking efficiently. My background in data analytics and business operations has helped me develop strong multitasking, communication, and problem-solving skills, which are important when handling live customer interactions. I have a reliable internet connection, good English communication skills, and I am available to work flexible hours consistently. I also learn new systems quickly and can adapt easily to your onboarding process and workflow requirements. What you can expect from me: • Fast and accurate ticket processing • Professional and friendly customer communication • Careful handling of refunds and cancellations • Reliable daily availability and responsiveness I am ready to start training immediately and contribute positively to your customer support operations. Best regards, Chijioke
₹600 INR in 40 days
0.0
0.0

Darbhanga, India
Member since May 25, 2023
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