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We are looking for a reliable full-time freelancer to support daily SmarterContact text campaigns, handle incoming text replies, and assist with real estate admin/data entry tasks. This is a support and CSR-style role. Our internal team manages the overall process and campaign strategy, but this position will handle the front-line communication inside SmarterContact. The right person needs to be organized, detail-oriented, and comfortable communicating with people who may be dealing with stressful property situations. Our client base includes U.S. homeowners who may be in foreclosure, so strong written English, empathy, patience, and good judgment are very important. Schedule: Monday–Friday, 2:00 PM–8:00 PM EST Main Responsibilities: Download lead files from Follow Up Boss Upload small lead lists into SmarterContact Launch assigned text campaigns Monitor incoming replies inside SmarterContact Respond to homeowners with empathy and professionalism Ask appropriate follow-up questions based on the conversation Identify when a lead should be moved forward, marked not interested, or escalated to our internal team Keep notes and lead information organized Assist with data entry and basic admin tasks Follow daily processes and provide updates as needed Campaign Details: Our campaigns are usually small, typically under 200 texts per campaign. This is not a high-pressure sales role. We are looking for someone who can respond clearly, calmly, and respectfully while helping organize the lead flow. Requirements: Experience with SmarterContact Strong written English Good attention to detail Ability to follow instructions and documented processes Calm and empathetic communication style Good judgment when responding to sensitive situations Reliable availability Monday–Friday, 2:00 PM–8:00 PM EST Comfort working with U.S. real estate or homeowner-related leads Follow Up Boss experience is a plus Real estate, CRM, virtual assistant, or admin support experience is a plus Please include the following in your proposal: Your SmarterContact experience Any experience with Follow Up Boss or other CRMs Confirmation that you are available Monday–Friday, 2:00 PM–8:00 PM EST
Project ID: 40507463
48 proposals
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Active 3 days ago
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48 freelancers are bidding on average $7 USD/hour for this job

With a proven track record in data entry and virtual assistance, I not only offer the technical skills indicative of a strong candidate, but also the empathy and patience required for this unique position. Having been exposed to various roles demanding your exact requirements, from email marketing with tools such as Klaviyo and Mailchimp to data mining and lead generation, I bring on-board a varied skill-set harmonized by the ability to maintain organized notes and operate detailed processes. My calm, empathetic communication style combined with my clear copywriting and proficient English will uphold the professional image crucial to this role. I acknowledge the importance of urgency and work best in high-pressure situations while remaining understanding and respectful. My clients often praise me for my timely deliverance without compromising quality; this is reflective of my commitment to value time and work hard. Moreover, I have prior experience working with real estate-related leads which would further amplify my contribution to your team's strategies. My schedule mirrors yours completely; available for immediate action from Monday-Friday, 2:00 PM-8:00 PM EST. In conclusion, with a full range of support services available around the clock, comprehensive experience in my chosen fields, and a strong resonance with the ethos of your project, I am certain that I would be an asset to your team. Let us work together towards achieving greater heights!
$6 USD in 40 days
7.7
7.7

Hi, I understand that this position is not about aggressive sales but about managing conversations professionally, keeping records organized, and ensuring homeowners receive respectful and empathetic communication throughout the process. I am familiar with text-based lead generation workflows, campaign monitoring, response handling, lead categorization, and maintaining organized communication records. I am comfortable learning and following established processes to ensure consistency and compliance. CRM Experience I have worked with CRM and lead-management systems, including: • Follow Up Boss • HubSpot • Zoho CRM • Salesforce • Pipedrive • Google Sheets and Excel-based tracking systems How I Would Handle the Role • Download and organize lead files • Upload campaign lists accurately • Launch assigned campaigns • Monitor incoming messages throughout the shift • Respond professionally and empathetically • Ask qualifying follow-up questions • Escalate qualified opportunities appropriately I confirm that I am available to work: Monday–Friday 2:00 PM – 8:00 PM EST I would welcome the opportunity to discuss your workflow, response expectations, and daily processes in more detail. Looking forward to hearing from you. Best regards, Ujjwal
$5 USD in 40 days
7.6
7.6

Hi there, Project is very clear to me and I have experience with CRM management, customer support, data entry, and lead handling. I can assist with SmarterContact campaigns, monitor and respond to homeowner messages professionally, maintain organized records, and support Follow Up Boss workflows. I am available Monday–Friday during the required EST hours. Just message me I am ready to start now. Thank you.
$4 USD in 40 days
6.9
6.9

Hello, I am interested in this opportunity and believe my skills align well with your requirements. I have experience working with CRM systems (JobAdder CRM) and lead management processes, including maintaining accurate records, following documented workflows, and communicating professionally with prospects. I am comfortable handling homeowner and real estate-related leads with a calm, empathetic, and detail-oriented approach. While my experience with SmarterContact and Follow Up Boss can be discussed further, I am confident in my ability to learn and adapt quickly to your established processes. I confirm that I am available Monday–Friday, 2:00 PM–8:00 PM EST and can provide reliable support during those hours. I look forward to discussing how I can contribute to your team. Regards Debopam
$4 USD in 30 days
6.7
6.7

Hi, I have experience with CRM systems, lead management, data entry, and customer communication. I am detail-oriented, organized, and comfortable handling homeowner conversations with empathy and professionalism. I am available Monday–Friday, 2:00 PM–8:00 PM EST and can follow established processes while keeping lead records accurate and up to date. I look forward to discussing the opportunity. Thank you.
$5 USD in 40 days
6.5
6.5

Hi Sir, I understand you need a dependable full-time VA to manage SmarterContact campaigns, respond to homeowners professionally, and support your real estate admin workflow. I have experience in virtual assistance, CRM management, data entry, and customer communication, with a strong focus on empathy and attention to detail. I can upload lead lists, monitor and respond to text conversations, maintain organized notes, and escalate qualified leads appropriately. I am available Monday–Friday from 2:00 PM–8:00 PM EST and can quickly adapt to your documented processes to provide consistent, reliable support.
$6 USD in 40 days
6.6
6.6

I’ve handled daily SmarterContact campaigns + reply management for real estate clients: uploading lead lists, launching texts under 200 contacts, monitoring replies, responding with empathy to sensitive situations like foreclosure, qualifying leads, tagging in Follow Up Boss, and keeping notes/data clean. I’m detail-oriented, calm under pressure, and follow SOPs exactly while knowing when to escalate. Yes, I’m available Mon–Fri 2:00–8:00 PM EST. I also have 3+ years with Follow Up Boss, HubSpot, and general CRM admin/data entry. Rate: $12/hr or $1,200/month full-time. Can I share a quick example of reply scripts I use for distressed homeowners so you can see the tone?
$5 USD in 40 days
6.0
6.0

Hello, I’m interested in your full-time SmarterContact support role and can commit to the Monday–Friday, 2:00 PM–8:00 PM EST schedule. I have experience with CRM/data-entry workflows, lead management, customer communication, and real estate-related outreach support. I’m comfortable handling homeowner conversations professionally and empathetically, especially in sensitive situations such as foreclosure or distressed-property inquiries. CRM Experience: • Familiar with Follow Up Boss and similar CRM systems • Experience with lead tracking, customer communication, and admin support workflows I’m reliable, organized, and ready to start immediately. Best regards, Abdus Samad
$3 USD in 40 days
6.1
6.1

Hello there, I have done similar work earlier for my many client's with 100% satisfaction, Let's initiate chat, I can start your project right now with 100% accuracy and within time deadlines. I am happy to provide you a sample work. Please let me know. Thank you.
$4 USD in 40 days
5.1
5.1

Hello, I am interested in this full-time support role. I have experience handling CRM-based tasks, data entry, and client communication with strong attention to detail and organized workflow management. I am comfortable managing text campaigns, responding to leads professionally, and following structured processes while maintaining empathy in sensitive conversations. I am also familiar with real estate/admin support style tasks and can quickly adapt to SmarterContact and Follow Up Boss if required. I am available Monday–Friday, 2:00 PM–8:00 PM EST as requested. Looking forward to working with your team. Best regards, Farah
$4 USD in 40 days
4.9
4.9

Hi, I’m interested in this role and have experience with real estate VA workflows, CRM management, lead handling, admin support, and customer communication. I’m comfortable managing text-based conversations professionally and keeping lead records organized. I have worked with CRM systems and understand structured follow-up processes. I can quickly adapt to SmarterContact workflows and assist with campaign launching, reply handling, lead updates, and escalation processes. I confirm availability Monday–Friday, 2:00 PM–8:00 PM EST. Best regards, Abidur
$5 USD in 40 days
4.3
4.3

Yes, I am available Monday–Friday, 2:00 PM–8:00 PM EST. I have experience with CRM management, lead handling, data entry, administrative support, and homeowner/client communication. I've worked with real estate lead data, maintaining organized records, updating CRM information, qualifying leads, and following documented workflows with attention to detail. I am comfortable managing text-based conversations professionally and empathetically, keeping detailed notes, escalating qualified leads, and ensuring all lead information remains organized and up to date. Regarding SmarterContact and Follow Up Boss, could you share your current workflow? If needed, I can quickly adapt to your processes and become productive immediately. I would be happy to discuss how I can support your team long-term. Thanks, Abdullah
$6.67 USD in 60 days
4.4
4.4

With an extensive background in data entry and virtual assistance, I'm confident that my skills align perfectly with your SmarterContact and Real Estate Admin Assistant needs. I possess not only strong attention to detail but also a calm and empathetic communication style which is crucial for this position, as it demands interacting with homeowners who may be experiencing stressful situations such as foreclosure. My past experience using SmarterContact combined with my proficient written English guarantees that I can undertake responsibilities such as launching text campaigns, handling incoming replies, and organizing lead flow while keeping meticulous notes. Moreover, my schedule perfectly matches the required Monday to Friday from 2 PM to 8 PM EST. One of my strengths is being able to effectively follow instructions and documented processes which is essential for managing CRM systems like Follow Up Boss. Additionally, relevant to your preferred-proficiency, my organic growth strategy definitely aligns with your objective of engaging U.S homeowners by being real and active on Instagram-like platform. I can leverage these skills for increasing your brand recognition and awareness within your targeted audience. In conclusion, hiring me means not only finding a reliable full-time freelancer who will abide by your daily processes but also someone who brings real dedication to the table.
$3 USD in 40 days
3.6
3.6

Dear Hiring Manager, From your description, success in this role depends on balancing two priorities: maintaining organized text campaigns while ensuring homeowners receive thoughtful, professional responses during what can often be stressful situations. My approach would be to accurately manage lead uploads and campaign launches, monitor incoming conversations, gather relevant information through respectful follow-up questions, and maintain detailed notes so your team has clear visibility into each lead's status. My strengths are written communication, attention to detail, lead management, and maintaining organized records. I have experience handling customer-facing conversations, updating CRM records, managing follow-ups, and ensuring no lead falls through the cracks. I am comfortable following established processes while exercising good judgment in sensitive situations. SmarterContact Experience: While I have not worked directly with SmarterContact, I have experience managing lead follow-up and customer communication workflows through CRM and messaging platforms and am confident in learning your process quickly. CRM Experience: I have worked with CRM systems to manage contacts, document conversations, track lead status, maintain follow-up schedules, and support customer and sales workflows. Availability: I am available Monday–Friday, 2:00 PM–8:00 PM EST and can commit to the schedule outlined in the job posting. Kind regards, Mabel John
$3 USD in 40 days
3.8
3.8

Have you guys thought about using an Agentic AI Bot for this with human responses over hiring? Sam here. #1 appointment setter at TheHomesHero in under 30 days, with 1,000+ homeowners managed and 80+ seller finance appointments booked. I have real experience with U.S. homeowners in stressful property situations, including pre foreclosure, seller finance, lead qualification, CRM notes, and deciding when a lead should move forward or be escalated. I can be available Monday to Friday, 2:00 PM to 8:00 PM EST. Sam
$5 USD in 40 days
3.7
3.7

Hello there, I am highly interested in supporting your daily text campaigns and managing your real estate administrative tasks. With seven years of professional administrative and operations experience, I currently manage operations and tenant communications for a portfolio of rental properties. This hands-on real estate background ensures I am highly adept at maintaining a calm, empathetic, and professional tone when communicating with individuals navigating stressful or sensitive property situations, such as foreclosures. I utilize comprehensive CRM and communication platforms like HubSpot, Keap, and Zendesk daily to meticulously track lead flows, organize client notes, and seamlessly escalate issues to internal teams. I am fully equipped to precisely download lead files, upload targeted lists, and manage your targeted text campaigns while exercising excellent judgment in every follow-up interaction. I can completely guarantee my reliable availability to work Monday through Friday, 2:00 PM to 8:00 PM EST. Regards, Samiha Syd
$5 USD in 40 days
2.8
2.8

Hi there, I carefully reviewed your project and understand that you need a dependable Real Estate Admin Assistant who can manage lead follow-up, CRM updates, customer communication, and administrative tasks efficiently. I have experience using SmarterContact for lead management, SMS campaigns, contact organization, and follow-up workflows. I have also worked with CRM systems and can quickly adapt to Follow Up Boss and similar platforms used in real estate operations. My background in virtual assistance, customer support, data entry, and administrative coordination allows me to keep records organized, maintain consistent follow-ups, and support your team effectively. I confirm that I am available Monday–Friday, 2:00 PM–8:00 PM EST and can provide reliable support during those hours. Let's have a quick chat to discuss the details. Best regards, Nuru Ahmed :::
$8 USD in 40 days
2.4
2.4

Yes! You are on the right bid. I have read all project details and descriptions regarding SmarterContact and Real Estate Admin Assistant I will save your time by letting my work speak for you. If I am lucky enough to get your attention, please feel free to reach me so we can spend 10-15 minutes and discuss everything ;) You can check my portfolio and reviews regarding your Project: https://www.freelancer.pk/u/Q@d33rM3hdi Best regards! Qadeer Mehdi!
$50 USD in 19 days
2.5
2.5

Hi, I read through your project for SmarterContact and Real Estate Admin Assistant. You need help with smartercontact and real estate admin assistant. I can build and deliver this efficiently based on the job requirements. This fits well with my experience in Data Processing and Google Sheets. I can take what you outlined and turn it into a clean final delivery, with attention to Data Processing and Google Sheets and the details in your brief. I will keep the implementation clean, practical, and aligned with your requested scope. Send me the details and I can start immediately.
$2 USD in 30 days
2.3
2.3

Hi there, I’m here to assist with managing your SmarterContact text campaigns, handling incoming replies, and supporting your real estate admin and data entry processes with accuracy and professionalism. I am comfortable working with CRM systems, lead management workflows, and structured communication processes, and I can ensure that all responses are handled with empathy, clarity, and careful attention to detail, especially when dealing with sensitive homeowner situations. Advantages of choosing me for your project: ✔️ SmarterContact Campaign Support & Reply Handling ✔️ Lead Management & Organization ✔️ Empathetic, Professional Written Communication ✔️ Follow-Up Questioning & Lead Qualification ✔️ Data Entry & CRM Update Accuracy ✔️ Experience with Structured Admin Workflows ✔️ Strong Attention to Detail ✔️ Reliable Full-Time Availability I understand the importance of calm, respectful communication when engaging with homeowners in sensitive situations, and I will ensure every interaction is handled professionally while keeping your pipeline organized and up to date. I am available Monday–Friday, 2:00 PM–8:00 PM EST as required. I would be happy to discuss your current workflow, campaign structure, and onboarding process so I can integrate smoothly into your system. Looking forward to working with you! Best regards, Zain
$5 USD in 40 days
2.0
2.0

Tucson, United States
Payment method verified
Member since Dec 10, 2025
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