Tele-Calling Support Specialists Needed

₹12500-37500 INR

Cancelled

Posted 7 days ago

₹12500-37500 INR

Paid on delivery

I’m looking for upbeat, detail-oriented tele-callers who can become the front line of my customer support operation. Your core task will be to speak directly with existing and new customers, resolve their questions in real time, and finish every call by running a brief customer-satisfaction survey so I can capture actionable feedback. Most conversations revolve around: • Product-usage questions • Billing or payment clarifications • Basic technical troubleshooting You’ll log each interaction, tag common pain points, and record the survey responses in the CRM so I can track trends over time. Clear, polite English is essential; additional regional languages are a plus. Familiarity with any standard cloud dialer or VoIP platform, ticketing tools such as Zendesk or Freshdesk, and spreadsheet reporting will help you start fast. I’ll provide call scripts, FAQ sheets, and system access. What I need back from you at the end of each shift is a concise call log, the survey scores, and notes on unresolved issues I should escalate. If you have previous customer-support tele-calling experience and a quiet workspace, let’s talk.

Project ID: 40588247

About the project

3 proposals

Remote project

Active 7 days ago

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3 freelancers are bidding on average ₹25,000 INR for this job

@heenafullstacken

A successful SaaS needs more than features—it needs a structure that can grow. For Tele-Calling Support Specialists Needed, I can build user roles, admin controls, subscriptions, billing, reports, secure APIs, and a scalable database. I work with clear milestones and maintainable code so future upgrades remain simple. Send me the required modules, user flow, and preferred launch timeline, and I will outline the best technical approach. Portfolio: https://www.freelancer.in/u/heenafullstacken Best regards, Heena A Plus IT House

₹37,500 INR in 61 days

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(0 reviews)

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@Harshtiwari9

Hi, I am interested in your Tele-Calling Support project. I have good communication skills, can handle customer queries professionally, and maintain accurate CRM records. I am comfortable following call scripts, documenting interactions, and ensuring a positive customer experience. I am reliable, detail-oriented, and available to start immediately. I look forward to contributing to your support team.

₹12,500 INR in 7 days

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(0 reviews)

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@ashutosht355

Hi there, I am highly interested in providing Tele-Calling Support for your project. I possess excellent communication skills in both Hindi and English, along with a strong background in teaching and managing client queries effectively. I am comfortable handling professional calls, resolving customer issues, and maintaining accurate records of every interaction in Excel or Google Sheets. I am dedicated, patient, and focused on delivering a great customer experience. I am available to start immediately and can adjust my hours according to your requirements. Looking forward to discussing this opportunity with you in detail! Best regards, Ashutosh

₹25,000 INR in 10 days