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Nous recherchons un chargé de clientèle pour notre service après-vente. Les missions principales sont : • Contact quotidien avec les centres SAV Europe • Répondre aux demandes des clients sur les différentes Marketplaces (Amazon, etc.) et sur le mail de contact selon le process établi. • Gestion des réclamations, des retours clients et des remboursements • Gestion entrées et sorties de stocks SAV • Gestion des demandes d’avoirs et de factures • Renseigner et conseiller le client final
Project ID: 39754089
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1 freelancer is bidding on average €15 EUR/hour for this job

Hello, Have you already established a process for responding to customer inquiries across various platforms like Amazon? I can help streamline your customer service operations to enhance client satisfaction and retention. With over 5 years of experience in customer support and a strong background in managing after-sales services, I have successfully handled various responsibilities including managing returns, overseeing stock movements, and addressing customer claims efficiently. My focus is on providing excellent service that not only resolves issues but also fosters customer loyalty. I am fully committed to ensuring that all client interactions are positive and effective. Let’s discuss how I can contribute to your team and strengthen your after-sales operations. Best Regards, Gafar
€15 EUR in 40 days
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Mitry-Mory, France
Payment method verified
Member since May 27, 2021
€750-1500 EUR
€12-18 EUR / hour
€30-250 EUR
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€6-12 EUR / hour
$8-15 USD / hour
$250-750 USD
$250-750 USD
$2-8 USD / hour
€12-18 EUR / hour
$10-30 USD
£3199-3200 GBP
₹12500-37500 INR
$1150-2250 USD
$250-750 USD
₹12500-37500 INR
₹12500-37500 INR
$250-750 USD
$250-750 USD
$8-15 USD / hour
₹12500-37500 INR
$750-1500 USD
$250-750 USD
$30-250 USD
₹1500-12500 INR