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Customer Service Specialist

$2-8 USD / hour

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Disiarkan lebih dari 4 tahun yang lalu

$2-8 USD / hour

We are looking to hire a customer service specialist for our company. Your responsibility will be to respond/answer phone, email and chatbot for our 3 brands. Chat and email are primary communications with the occasional phone calls. Work will be at most 4 hours a day over an 8 hour period. We consider this a part-time position with full-time growth potential. Qualifications: Good written and spoken English Great customer service skills Understanding of Slack and working with integrations Understanding of Olark Bilingual in Spanish is a bonus
ID Projek: 22450080

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25 cadangan
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Aktif 4 tahun yang lalu

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25 pekerja bebas membida secara purata $6 USD/jam untuk pekerjaan ini
Avatar Pengguna
Hi Future Client, I’m Janis and I’ve been here in freelancer since 2014 together with my team. I’m one of the preferred freelancers because of my good standing and good feedback from previous employers. I was asked by the freelancer staff to bid on your project. I believe we can help you with your requirements as we have a solid strong team within my team (we are not an agency). Most of us finish a Bachelors's degree and I can assign someone designated to your project or be assigned to me. My business is to make your business effective, profitable & efficient. We are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring knowledge and new ideas to them. I am a pioneer in the outsourcing/call center industry in the Philippines, and as such, have a deep understanding of world-class customer service, prompt delivery of jobs & the importance of client satisfaction of our work. The team is led by me–a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing & Customer Service; who understands the power of good relationships with customers/clients, and that this is the foundation of successful business & attracts repeat sales. We are highly-skilled, well-educated, English-speaking, smart professionals ready to deliver results for you. Been working on different projects since 2014, with most of my clients are from here (you can check the good reviews we garner on my profile).
$8 USD dalam 40 hari
5.0 (53 ulasan)
8.0
8.0
Avatar Pengguna
Hello, I already handle the ecommerce customer support and order fulfillment job before, for ebay, amazon, shopify store. My job responsibilities are : 1) Check client queries on daily basis, Troubleshoot, Resolve and reply them in turn around time. 2) Resolve Refund, Cancellation, Payments & other order related issues with high priority. 3) Customer support by chat and email. 4) Product research and uploading as well 5) Create Product Catalog ,Change Prices and make it up-to the mark on daily basis 6) A Complete store management activities, including, hosting, Website error troubleshooting using hosting support & Migration etc Also I can help support in Order fulfillment and dropshipping. Please message me, I can help you to automate and speedup your business process Thank You
$5 USD dalam 40 hari
4.8 (22 ulasan)
4.5
4.5
Avatar Pengguna
Hello, I'm really interested in being the Customer Service Specialist position for your 3 brands. I have a lot of experience in customer service and being a virtual assistant. I can manage accounts and I have worked in the management of online stores (Amazon, Shopify, Mercadolibre). I have experience using Microsoft office programs, google apps, QuickBooks, zendesk, slac k, skyp e, dialpad, c-panel, and others VA / Admin software. I also have experience in data entry (Inventory, products), email and ticket handling, live chat, and call support, booking, scheduling, etc. I have a high English level, native Spanish fluency and can talk basic Portuguese. I will be available 4-8 hours per day, 7 days per week and can be more time if needed. I have my own space, fast internet connection, my own headsets, and laptop. If you have any questions or want to discuss anything, feel free to contact me at any time. I can start right now. Regards, Carlos.
$5 USD dalam 40 hari
5.0 (2 ulasan)
3.5
3.5
Avatar Pengguna
Hi, I'm Liza, nice to meet you :) Having read through your project, I'm excited to discover that my skill set and experience match your desired qualifications. Your project reminds me of my previous project as well as my last working experience. I spent more than a year honing my upselling techniques, conflict resolution skills, and email etiquette. In just six months on the job, my manager already had me training new employees and offered me a promotion to a Client Team Leader. Sadly, I need to resign on 17 October 2019, due to a family matter. By the end of my tenure, I had achieved the following results: * Made customer support manual books * Made a database for 285 properties * Inbox 0 in almost every end of my shift with the amount of solved ticket approx 50/day * Made damage result report form and other supporting forms to ensure that none of the issues being abandoned. I can start as soon as possible with 35-40 hours per week and ready for a long term job. Please refer to my profile for my helpdesk experiences and feel free to discuss the hourly rate with me. I look forward to hearing from you. Cheers, Liza
$5 USD dalam 40 hari
5.0 (2 ulasan)
3.1
3.1
Avatar Pengguna
Good day sir I would like to apply for this work position. I can handle pressure . I am a fast learner . I am very passionate about my help of helping the clients on what they need and wish to be part of your team I have open availibility , and I only need a little training to do the work well
$5 USD dalam 40 hari
5.0 (1 ulasan)
0.5
0.5
Avatar Pengguna
I can easily work this job can you provide me i can make good performance
$5 USD dalam 10 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Hi Thanks for checking my application. I am able to take care of your requirements perfectly & can manage this project easily. Aware of several chat / email support apps. I have already done work on freelancer for several years now and do understand client expectations. Please let me know details & we start this asap. Regards Gautam A.
$2 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Degree in International Business with 3.0 pointer in every semester. 3 months working experience in retail. My working experience has taught me a lot of things and made me better in certain aspects, which is I communicate with people from different levels very well, I can work in teams, i bring solutions to problems and I manage time very efficiently.
$5 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
we have hard working methodical and driven individual with more than three years of experience in data entry field and with the ability to input and data accurately with great speed and in high volumes .we have a group of people someone from iitian have good knowledge of computer .so, we can work together for you.
$5 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Hi there, My name is Rojanne and this is to express my intent to be a Customer Service Specialist in your company. I believe that I am a perfect fit for the job as I have been a Customer Representative for four years. I can give straightforward service and can work with minimal supervision. I have an excellent communication skills and very familiar with SLACK. It seems like you are using Olark tool to communicate with the Customer. However, I am only familiar with other CRM software such as Zendesk,Helpdesk,Freshdesk. I am very willing to learn and can easily adjust to your requirements. I can commit to the said number of working hours per day which is 4 hours and can definitely work more hours if needed. Please feel free to reach me out privately so we can discuss more information about this position. I am looking forward to working with you! Best, Rojanne
$6 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Good day, team! I am a native Spanish speaker with almost 5 years of experience as an English-Spanish customer service representative and TEFL. I have experience providing technical support through chats, email, and social media. I stand out for being an organized, punctual and responsible person who loves to learn and help others. I have developed impeccable phone manners, and an ability to deal with agitated or distressed customers. I am convinced I possess the right skills for the job required, due to my study and work experience but also because of my personal qualities. Feel free to contact me at anytime.
$7 USD dalam 30 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
I have been working as a customer support rep for 5 years now and I think I am perfect for this job because I have a good experience in Customer support services.
$6 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
I am experienced customer support specialist inbound outbound sales. cold calling. Skip Trace supor on email and chat
$2 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Hi! I am interested for the Job. I've been working as a call center agent for 6 years now. I handled multiple accounts such as CSR, Sales, Back Office and Email Marketing. I am an expert of 3 years on setting an appointments and closing a sale for B2B accounts. I used to work for the whole selling process of Solar Panels, from calling prospect and make them change their mind as to why they need solar panels and to have them sign a contract for closing, and then Online Reputation Management. What we do is call small businesses, look for the decision maker and offer a system which will increase the success of their business online because of intercepting negative feedback in their online pages. I am a Customer Service for 2 years who worked with Amazon, Walmart, BestChoiceProducts. I also do back office stuff and Email Marketing. And spent my 1 and a half year doing Admin Tasks as a Virtual Assistant. I would really love to start as soon as possible and hoping to help your business thrive. Thank you!
$6 USD dalam 40 hari
0.0 (0 ulasan)
1.0
1.0
Avatar Pengguna
Hi, I am very interested in working for your company. I have over 6 years experience with customer service, especially chat, email and call handling. Relevant Skills and Experience I have been working in customer service for US/Canada/UK based clients. I have been trained for email, chat, call handling for customer service. I have certificates as well if needed.
$8 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Hi, We have gone through your job description and understand your requirement. We have the expertise and are ready to work on this project. We are PCI compliant. We have state of the art facility. Lets get into chat to discuss further. Regards: Corcel
$5 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Hello, I hope we can work together on this project. I have excellent oral and written skills as well as customer relations skills that would be useful to your project.
$5 USD dalam 10 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
I work as senior customer service representative since 9 years. Worked for ecomerce website. Placing orders, dealing with order related issues and customer retention over email, chat and phone. I'm very good at provided first time resolution to customer and make sure that it's a lifetime customer. Being q senior agent my core work was to handle irate customer professionally, politely and make them happy within guidelines provided by company. looking forward to work with you.
$8 USD dalam 35 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Dear hiring manager I read carefully your job and iam interested those job I have good customer communication skill and I am achieve customer engagement professional specialist Certificate Relevant Skills and Experience I have Good written and spoken English I have customer service skills and I achieve IBM customer engagement professional specialist Certificate feel free to contact me Sincerely Mahbubur Rahman
$5 USD dalam 10 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
I was hired as Customer Service Manager, leading a team of 50+ Customer Service Agents. My duties involved: - Handling complicated emails and phone calls. - Relating all new or revised policies, procedures and /or processes to team members to ensure they have the most up to date and current information. - Identifying teamwork issues, developing problem solving recommendations and recommending standardizing team operations. - Identifying, assigning, and following up on work activities of team members under my supervision. - Identifying best practices and obstacles. - Assessing the need for training
$8 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0

Tentang klien

Bendera THAILAND
Chiang Mai, Thailand
0.0
0
Ahli sejak Nov 21, 2019

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