Ditutup

eCommerce Customer Support - Manila, Philippines

We're a growing eCommerce website intensely focused on customer satisfaction and we're looking for an experienced eCommerce Customer Service Representative to join our team.

Here are some of the tasks required:

- Respond in a timely manner to emails through our ticket system

- Provide incoming phone support & online chat

- Handle Warranty cases

- Liaise with overseas suppliers to troubleshoot product issues

- Virtual assistant ready to help us with other various tasks such data administration

- On a daily basis responding to 80-100 emails plus 30+ phone calls is expected.

Requirements:

- Minimum 3 years experience in eCommerce customer support for a products based business including Email, Phone & Chat

- EXCELLENT written and verbal skills.

- Good phone manner

- Can work Australian Eastern Business Hours

- Reliable home internet connection

- Attention to detail

- Ability to work independently and under pressure

- Multitasking is a must. Will need to provide both quality and quantity in terms of responses

- Live in the Manila Greater Metropolitan area.

Ready to be a part of an awesome team? Apply to our job today. Please make sure in your response / application to include the word "Yellow" in your opening paragraph.

Kemahiran: Sokongan Pelanggan, Pengendalian E-mel, Sokongan Telefon

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Tentang Majikan:
( 0 ulasan ) sydney, Australia

ID Projek: #29279110

26 pekerja bebas membida secara purata $5/jam untuk pekerjaan ini

(8 Ulasan)
4.5
sarveshkumar1941

I am professional data entry expert,I can complete the work within set target time frame .I am very honest person

$5 USD / jam
(0 Ulasan)
0.0
ChowdhuryRafid

Hi Yellow I am a professional customer service specialist and manager working for last 8 years virtually. Currently working in a US company as a customer service specialist part-time and looking for a full-time posi Lagi

$5 USD / jam
(0 Ulasan)
0.0
sarahkaybasa

Yellow! I can assist you in email handling, i can reply in email as many as needed. Im also a Filipino working at Manila.

$3 USD / jam
(0 Ulasan)
0.0
Kent0726

Yellow! Hi! Thank you very much for your job posting. I have got your job posting on “Customer Support”. Through your job description, I have come to know that you need someone who can think outside of the box, a tea Lagi

$6 USD / jam
(0 Ulasan)
0.0
Kwinimi

Yellow Hello, I am interested to be a part of your team. I am teachable and a fast learner. I have worked as a customer service and technical support specialist, data entry and reasearcher for over 8 years and do bel Lagi

$3 USD / jam
(0 Ulasan)
0.0
vinastrama

Yellow! Your Jack of All Trade is here! As my profile indicates, I have a lot of experience in Customer Support task; which breaks down as: 1. 300 tickets/inquiries in a day for SaaS (Software as service) client 2. 1 Lagi

$5 USD / jam
(0 Ulasan)
0.0
vnairh

To tell the truth, I am preparing for my IELTS and planning on my higher studies. So I'm preparing for speaking,writing ,listening and reading sessions of the test so that I could reach the goal of 8 points and above w Lagi

$5 USD / jam
(0 Ulasan)
0.0
letsgoumer

Working in the customer support industry for about 4 years. I have learned that a business grows with its customers. I have grown to understand that customer satisfaction is the key for any business. This is what matte Lagi

$4 USD / jam
(0 Ulasan)
0.0
Kapoormahour

per hour Hello, I have read your requirements and I can help you in this work. I have experience in both voice and non-voice customer service. I can handle email and chat. I have experience in Internet research and MS Lagi

$5 USD / jam
(0 Ulasan)
0.0
Sudhanshukamal1

i have good knowledge about support engineering. i have already worked as a application support enginner. so i think i'm the best candidate for this profile.

$5 USD / jam
(0 Ulasan)
0.0
vishnugg1

Hello, I have 3+ years of work experience in customer support. I worked with Sutherland Global Services for largest ecommerce platform Amazon. I have experience in handling North American and Canadian customers. I hav Lagi

$5 USD / jam
(0 Ulasan)
0.0
iMubishi

Dear client, I'd love to work with you as a virtual assistant. Kindly have a look at my profile and let me know if I make it to your Yellow list of preferred freelancers for the job.

$3 USD / jam
(0 Ulasan)
0.0
sehrawala

Hi Yellow :) Hi, Thanks for posting this project. I am applying for "eCommerce Customer Support". I read project description carefully, I have excellent English and skills such as communication, problem solving, pro Lagi

$10 USD / jam
(0 Ulasan)
0.0
Jeremiah1992

Your search stops here! Instead of persuing through YELLOW countless lengthy proposals - HIRE ME. I'll show you dedication, and I'll give OUR customers satisfaction no matter what channel they're in. Your next kicka Lagi

$8 USD / jam
(0 Ulasan)
0.0
marknobleza59

Hi, I want to express my interest for eCommerce Customer Service [login to view URL] almost 6 years of proven experience providing customer service for several different companies, I am confident that I will make an i Lagi

$7 USD / jam
(0 Ulasan)
0.0
ismailjan

Hi there, ''YELLOW'' I have extensive experience of dealing customers on amazon. The platform has helped me to know some of the very basic tactics to convince or solve the customer queries, turning unhappy buyer into a Lagi

$8 USD / jam
(0 Ulasan)
0.0
alainejcv

Yellow Hello, I am interested to apply as a Customer Service Representative. I think that I am qualified for this job as I have been a Customer Service Representative for six years for Amazon, this entails call handl Lagi

$5 USD / jam
(0 Ulasan)
0.0
Gerafrancisco

Good day! I am delighted to start the task. I have a working in BPO industry for around 4 years already. I have also a knowledge in using Microsoft office (other more) and such tasks and can be easily trained with ne Lagi

$5 USD / jam
(0 Ulasan)
0.0
Sayantan1920

Hi ! I am a University undergraduate student. So I can do your work with more accuracy within a few days. So please feel free to contact me through e mail . Thank you!

$5 USD / jam
(0 Ulasan)
0.0